2025-06-30Procurement of a contact centre system for Lånekassen (Lånekassen)
Procurement of an agreement for a contact centre. The need is a contact centre system that handles different channels. The contact centre system shall ensure that the Norwegian State Education Fund's customers can have a direct dialogue with the Norwegian State Education Fund in order to safeguard their customer relationships. There is also a need to extract data on use for analysis purposes. Due to staff holidays, answers to questions cannot be expected before July 28, but we will try to answer as far …
Vis anskaffelsen »
2025-05-09Framework agreement for fibre, with materials and the accompanying services such as excavation and laying of a new... (Ringerike kommune)
Ringerike municipality would like to enter into a contract with a tenderer for excavation and laying of infrastructure (fibre), as well as the delivery of some equipment in connection with replacing and purchasing parts for fibre work. See the price form for this. The contract is for the provision of fibre optic contract services, including the establishment of fibre optic infrastructure for new locations, as well as performing assignments within operation, maintenance and error recovery as needed. The …
Vis anskaffelsen »
2023-11-30Framework agreement for the purchase of Speech set operational connection-active hearing protection (Oslo Brann og redningsetaten)
Oslo Fire and Rescue Service (OBRE) is publishing competition for a framework agreement regarding existing accessories for connection, i.e. to personal active hearing protection with integrated connection to Tetra handheld radio terminals (hereinafter referred to as "Tetra radio terminals"). The agreement includes accessories that must be compatible and supplementary to the existing connection platform that OBRE uses. OBRE uses a modular communication vest (supplied by Viking) with control unit V60 …
Vis anskaffelsen »
2022-08-25New telephony system (Frogn Kommune)
The contest is for a contract for the delivery of a new telephony system for Frogn, Vestby, and Ås Municipalities.
The municipalities would like the best possible telephone system at the best possible price. We need a general telephone system that can replace all of the current systems and seamlessly serve all three municipalities. The system must be based on Teams telephony, possibly with a 3rd party product built in.
The municipalities have decided that there is need for a future orientated and cost …
Vis anskaffelsen »
2022-05-02Telephony system for Helseforvaltningen - qualification phase (Norsk Helsenett SF)
Norsk helsenett SF would like to establish a joint consolidated telephony platform for all of Helseforvaltningen. The telephony platform will consist of a contact centre, telephone exchange, switchboard, and various integrations.
The system will be established in NHN's computer centre, and will be wholly or partially consumed by the entities in Helseforvantingen, based on each entity's need. Therefore a flexible price model is required that can be scaled up and down based on consumption of the individual …
Vis anskaffelsen » Nevnte leverandører:NetNordic Norway AS
2022-03-24Procurement of a contact centre system for user support for Altinn and ID-porten (Digitaliseringsdirektoratet)
Digdir needs a contact centre system in order to receive and answer user enquiries. We would like the contact centre system to have telephony, chat, and the possibility of sending SMS. The system will be used by ID-porten and Altinn user support. The user supports operate via telephony, email, and chat. Email is handled in a separate system and is not part of this procurement. See SSA-L annex 1 for further information.
The contracting authority would like to enter into a contract for 3 years, with an …
Vis anskaffelsen » Nevnte leverandører:Zisson AS
2022-02-022022/19632 WAN equipment (Viken fylkeskommune)
Viken County hereby invites tenderers to participate in a tender contest for the delivery of a PAN (Palo-Alto-Network) system. As a part of the modernization and further development of the IT services in Viken County this invitation to tender for equipment is published as a part of the modernization projects. Mapping, design, and assessment carried out in the project have given us a system option regarding our new WAN services, based on PaloAlto's security solutions and products.
Vis anskaffelsen » Nevnte leverandører:Data Equipment AS
2021-11-2452-BYM-2021 Framework agreements for purchase of outdoor fittings (Oslo kommune v/ Bymiljøetaten)
The purpose of the procurement is to ensure access to fixtures to be used for outdoor lighting for the areas Bymiljøetaten has management responsibility for.
The framework agreements apply for all town areas administrated by Bymiljøetaten [the Agency for Urban Environment] when establishing new facilities, upgrading of the existing facilities and replacement due to due to errors (operation). This included, among others, gates, square and meeting places, parks, green areas, sport facility and the field. …
Vis anskaffelsen »
2020-08-18Communication Equipment for Street Lights (Oslo kommune v/ Bymiljøetaten)
Oslo Municipality, c/o the Agency for Urban Environment, would like to enter into a framework agreement with a tenderer for communication equipment for street lights. The aim of the procurement is to replace the technical components in the current installations to adapt to the development in the mobile data network when the 3G network is closed. The current 3G modems will be replaced with modern routers. There is a need to have a gradual replacement of the units over the coming years. The aim of the …
Vis anskaffelsen » Nevnte leverandører:Datek Light Control AS
2020-05-25New Assignment Processing System for 110 Exchanges - Prequalification (Hamar kommune)
The purpose of the procurement is to replace the current assignment processing tool for all 110 exchanges in Norway.
Vision, currently used by the centres, has reached the end of its technical life and needs to be replaced. Vision has, since procurement in connection with the introduction of Nødnett [the Norwegian Public Safety Network], been owned by the state. It has always been assumed that the state would be responsible for the procurement of Vision, while replacement of the tool and procurement of a …
Vis anskaffelsen » Nevnte leverandører:Locus Solutions AS
2019-01-22EØS 069-2018 [EEA 069-2018] — Framework Agreement for the Delivery of Switches with Accessories and Related Services (Bergen kommune)
This contest concerns the establishment of three (3) framework agreements with Bergen kommune:
1) Delivery of switches (network products) as specified in the contest;
2) Delivery of supplies/accessories for products requested under Part 1;
3) Installation and configuration of products requested under part 1 (service).
For Parts 1 and 2, Bergen municipality's standard contract for goods deliveries applies and for Part 3, Bergen's standard contract for services applies.
Further information about the …
Vis anskaffelsen »
2018-12-21Train online repeater system (Norske TOG AS)
Norske tog intends to establish a contract for the installation of mobile repeaters in rolling stock, including surveillance. Tenderer will also be required to deliver a contract proposal for maintenance and repair for train operators.
Vis anskaffelsen » Nevnte leverandører:Site Service AS
2018-06-13Project 1112702, products K501 Communications Solution (Statsbygg [the Directorate of Public Construction and Property])
On behalf of the Ministry, Statsbygg [the Directorate of Public Construction and Property] shall procure a communications solution for integration of telephony and the Norwegian Public Safety Network communications. The solution shall have a control room functionality. The objective of the procurement is to optimise the manning of in and outgoing communication on the Norwegian Public Safety network communications solution and telephony. The solution shall be installed (delivered) centrally in Oslo.
Click …
Vis anskaffelsen »
2017-12-21Open tender contest for a digital system for safety technology at home (Halden kommune)
Halden municipality, (hereafter called the contracting authority), would like tenders for the delivery of a digital system for safety technology at home.
More than 31 000 people live in Halden municipality and it is the largest municipality in Østfold (geographically). The municipality has a relatively spread population over 642 km2 and the degree of mobile and internet coverage varies. A relatively low percentage of the current users are connected to the internet at home.
The tender applies to the …
Vis anskaffelsen » Nevnte leverandører:Atea AS (hovedenhet)
2017-12-06Framework agreement IT-equipment 2018 (Utdanningsdirektoratet)
The aim of the framework agreement is to have access to IT equipment and accompanying services on defined and agreed terms and reasonable price terms in a resource and time-saving way for the Directorate of Education throughout the contract period. The framework agreement shall be a tool in the IT Operations and User Support Department´s work and areas of responsibility. This shall again be an aid and support the Directorate of Education´s areas of responsibility. All the entities in the Directorate of …
Vis anskaffelsen »
2016-11-21A framework agreement for the procurements of ICT supplies (Hedmark IKT [Hedmark ICT])
A tender contest for a framework agreement for the deliveries of simple printers and toners thereof, PC mice, telephone headsets, USB flash drives, cables, etc.
The Contracting Authority has existing, separate framework agreements for servers, switches, Multi-Function Devices (MFD), AV equipment, PCs, tablets, mobile telephones and IP telephones. Supplies included in these categories are thus not included in this tender contest.
Vis anskaffelsen » Nevnte leverandører:Itello AS
2016-08-12Communication equipment (Direktoratet for Samfunnssikkerhet og Beredskap (DSB) (The Norwegian Directorate for Civil Protection))
The objective of the Framework agreement is to cover DSB's requirement for communication equipment. The contract includes:
1. VHF hand-held terminals;
2. VHF vehicle terminals and base stations;
3. Stationary and mobile repeaters;
4. HF base stations and mobile stations;
5. Stationary terminal with WLAN;
6. Satellite and mobile telephony equipment;
7. Support, service, installation and return system, etc;
8. Other assortment.
The communication equipment shall mainly be delivered to the Norwegian Civil …
Vis anskaffelsen »
2016-05-10Framework agreement hire of dark fibre (The Ministry of Foreign Affairs)
The Ministry of Foreign Affairs needs a framework agreement for the hire of dark fibre in established
cable ducts or ducts that are established. The new framework agreement replaces previous
framework agreements for dark fibre. The subscriptions we have with our current
supplier where the binding period has expired will be re-signed or continued with
the winner of the this competition. UD needs lines to and from buildings in
the blocks around Victoria terrasse and to different addresses within Ring 3 in …
Vis anskaffelsen » Nevnte leverandører:Broadnet AS
2016-04-18Risk and vulnerability analysis of electronic communication systems (Jernbaneverket)
Jernbaneverket wants to carry out an risk and vulnerability analysis of its electronic communication system. The electronic communication system produces services used for railway specific purposes. The system consist of transport network/transmission services, GSM-R based access network, various signalling systems (older locally based systems, class B Thales system, class A ERTMS system), condition monitoring/predictive maintenance system, traffic control systems and system specific IT including …
Vis anskaffelsen » Nevnte leverandører:Safetec Nordic As
2015-08-24Procurement of a New Work Surface for Telephony and Emergency Network at the Road Traffic Centres (Statens vegvesen (The Norwegian Public Roads Administration))
The Contracting Authority would like tenders for the delivery of a joint (national) communication system for all the road traffic centres (VTS) in Norway. The aim of the procurement is — the system shall make the work assignments that the traffic operators carry out more efficient and simplified as regards the receipt, processing, logging and further connection of conversations and messages and it shall facilitate for extensive cooperation between the road traffic centres. The users of the system will be …
Vis anskaffelsen »
2015-08-24Procurement of New Workspace for Telephony and Public Safety Network at the Traffic Management Centres (Statens vegvesen)
The purpose of the tender is to procure a common (nationwide) communication solution for all the traffic management centres (VTS) in Norway.
The purpose of this procurement is:
The solution shall enhance the efficiency and simplify the tasks performed by the traffic operators when answering, processing, logging and routing calls and messages and it shall facilitate extensive cooperation between the Traffic Management Centres. The users of the system will be the traffic operators employed at the Traffic …
Vis anskaffelsen »
2015-07-16Equipment for 800Helse (Helsedirektoratet (The Norwegian Directorate of Health))
Telephone counselling 800HELSE is in the future expected to grow in scope as new services are added. To ensure good user handling, and an optimal efficiency in the service performance, there is a need to develop a modern working surface with associated support systems that assist with, and support this HELFO with their other phone services are expect to have equivalent needs as 800HELSE and are therefore included in this project.
Vis anskaffelsen »
2015-02-19Framework agreement — Delivery, assembly, service and maintenance of ITV installations (COWI AS)
The framework agreement is for the delivery, assembly, service and maintenance of ITV installations in Sandnes and Sola municipalities.
The framework agreement shall cover all municipal buildings and residences in the municipalities, such as school, residential and activity centres, nursing and old peoples homes, swimming pools and sports centres, office buildings, arts centres, health centres etc.
Vis anskaffelsen »
2014-11-26Tender 2014 — Telephony (Sogn og Fjordane fylkeskommune)
The purpose of the announcement is to enter into a framework agreement for the purchase of telephony and mobile telephone services for Sogn og Fjordane county and participating partners.
Sogn og Fjordane county and the municipalities in Sogn og Fjordane would like a future orientated, moderately priced, flexible and uniform telephone system. It is important that the mobile services have the best possible coverage and capacity over the entire county. It is important for us that the quality and security in …
Vis anskaffelsen » Nevnte leverandører:Phonero AS
2014-09-18Satellite communications for the Norwegian Institute of Marine Research's (IMR) vessels (Havforskningsinstituttet)
The Norwegian Institute of Marine Research has a need for a new rental contract with a supplier who can offer satellite communication systems for our vessels. We own and operate six research vessels, four of which are ocean-going, and it is for the latter that the Agreement concerns. In addition, we have two vessels under construction, the New Dr. Fridtjof Nansen and the Crown Prince Haakon. The New Dr. Fridtjof Nansen is scheduled for completion in August 2016, and the Kronprins Haakon is scheduled for …
Vis anskaffelsen » Nevnte leverandører:General Industry Systems ASTelenor Maritim Radio
2014-07-11Satellite communications for Norwegian Institute of Marine Research's (IMR) vessels (Havforskningsinstituttet)
The IMR needs a new lease agreement with a supplier to provide satellite communication solutions to our vessels. We own and operate six research vessels, four of which are ocean-going, and it is for the that the Agreement concerns. In addition, we have two vessels under construction, New Dr. Fridtjof Nansen and the Crown Prince Haakon. The New Dr. Fridtjof Nansen is scheduled for completion in August 2016, and the Crown Prince Haakon is scheduled for completion in August 2017. Both have prepared space …
Vis anskaffelsen »
2014-07-09Parallel framework agreements for co-location (cable conveyance path) (Departementenes sikkerhets- og serviceorganisasjon)
The purpose of the framework agreement is to enter into an agreement with several operators with good coverage in the region of interest, have the ability to deliver the co-location service in terms of conduit rental, sub-pipelines and other conveyance paths. The agreement applies only to new connections and agreements on Co-location. DSS currently has several existing connections and simple agreements on co-location and as a consequence of the nature of the service wishes to retain these regardless of …
Vis anskaffelsen » Nevnte leverandører:Broadnet AS
2014-07-09Procurement of a telephony solution: Subscriptions, fixed telephony, mobile telephony, data traffic and equipment (Helsedirektoratet)
The Norwegian Directorate of Health is a specialist director and an administrative body under the Ministry of Health and Care Services (HOD). The Norwegian Directorate of Health shall strengthen the health of the entire population through comprehensive and targeted work across services, sectors and administrative levels. The Directorate shall conduct this based on its roles as a specialist director, regulatory manager and initiative taker in the health and human services policy area. The Directorate is …
Vis anskaffelsen »
2014-04-17Fibre Cable Gratangen 2014 (Gratangen kommune)
Gratangen kommune shall build up fibre internet at chosen areas in the municipality. The area has approx 350 active households, as well as businesses mainly connected to tourism, aquaculture and agriculture.
We want offers within two part projects where the individual tenderer can choose to enter offers on one or both sub-projects. The goal is establishment of the net during 2014 and 2015.
The agreement is a contract for establishing of fibre networks and/or content services.
Vis anskaffelsen »
2014-04-15Framework agreement for Benchmarking - NDA (Client confidentiality contract) (Direktoratet for nødkommunikasjon)
The Directorate for Emergency Communication (DNK) is responsible for the development and operation of the Emergency Network.
Motorola Solutions Norge AS (MSI) is the total supplier ("turnkey"supplier) and responsible for delivering a nationwide network (core network, radio network, transmission) as well as equipment for the operation centres and long term operation and maintenance The emergency network is based on Motorola's TETRA technology, whilst the equipment for the control rooms is provided by …
Vis anskaffelsen »
2014-04-01Fiber broadband development in Valnesfjord (Fauske kommune)
Fauske municipality invites open tenders for development of fiber-based broadband in Valnesfjord.
The purpose is to provide residents and businesses in Valnesfjord access to commercial, high-speed broadband delivery based on fiber optic cables, as well as to facilitate continued fiber broadband rollout.
The competition is for the planning, construction, ownership and operation of commercial fiber services.
Vis anskaffelsen »
2013-12-1613/1481 Consultancy services for project manager(s) and process consultant (Direktoratet for nødkommunikasjon)
The Directorate for Emergency Communication, DNK, department for system administration and operation (SFD), which is responsible for the part of the Emergency Network that is in operation and which consists of three sections located in Nydalen; Emergency Network operation, control room and radio terminals, in addition to BDO, which is located in Moss.
Both the section for the control room and the section for radio terminals assist the emergency network project. The section for radio terminals is …
Vis anskaffelsen »