Leverandør: Zisson AS

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2022-03-24   Procurement of a contact centre system for user support for Altinn and ID-porten (Digitaliseringsdirektoratet)
Digdir needs a contact centre system in order to receive and answer user enquiries. We would like the contact centre system to have telephony, chat, and the possibility of sending SMS. The system will be used by ID-porten and Altinn user support. The user supports operate via telephony, email, and chat. Email is handled in a separate system and is not part of this procurement. See SSA-L annex 1 for further information. The contracting authority would like to enter into a contract for 3 years, with an … Vis anskaffelsen »
Nevnte leverandører: Zisson AS