2026-02-27   Procurement - Contact centre system for the Directorate of Digitalisation. (Digitaliseringsdirektoratet)
The Norwegian Digitalisation Agency (Digdir) needs a contact centre system to receive and respond to user enquiries by telephone and chat. Vis anskaffelsen »
2024-06-28   Notification services (Rogaland fylkeskommune)
The contracting authority shall procure a system to ensure quick and effective notification to interested parties who can be affected by events or activities carried out by or on behalf of Rogaland County. Vis anskaffelsen »
2023-12-07   SMS Gateway, cloud based off-the-shelf system for SMS and map and address based SMS notification. (Viken fylkeskommune)
Viken County intends to procure a Gateway for mass sending of SMS, a cloud based off-the-shelf system for SMS and SMS notifications of the affected population within a geographical area. The procurement is divided into two lots. Lot 1 includes gateway for mass sending of SMS and cloud based off-the-shelf solution for SMS, and sub competition 2 includes map and address based SMS notifications. Tenders can be offered for both lots. Vis anskaffelsen »
2023-11-28   Purchase of SMS notification tool (Statens vegvesen)
The Norwegian Public Roads Administration would like tenders for the delivery of SMS tools. With SMS/voice mail notification, the Contracting Authority can keep the public up-to-date with correct and direct information on changes to the type of work or times of execution. This is a dynamic way of informing. The objective of the procurement is to inform the public about work that directly influences them. Contractors often change (as a rule) at times of scheduled execution. Vis anskaffelsen »
2023-09-26   SMS services (Ruter As)
Ruter would like to sign a contract with a provider of SMS services. Ruter sends 5 million to 10 million SMSs a year to its customers. SMSs are send to individual persons, not mass sendings. Vis anskaffelsen »
2023-06-02   Procurement of a supplier for sending SMS (Valgdirektoratet)
Sending of SMS in connection with the election. Vis anskaffelsen »
Nevnte leverandører: SMS Teknik AB
2022-12-23   Framework agreement for a project hotel (Oslo kommune v/ Oslobygg KF)
Oslobygg needs a project hotel with the accompanying project room in order to improve document and file management in construction projects. The project room could also be used for other types of projects where there is a need to save and exchange information and documents. The project hotel must be delivered as a complete system. Users of the project hotel will be employees in Oslobygg, external engaged actors and contract parties. Vis anskaffelsen »
2022-03-24   Procurement of a contact centre system for user support for Altinn and ID-porten (Digitaliseringsdirektoratet)
Digdir needs a contact centre system in order to receive and answer user enquiries. We would like the contact centre system to have telephony, chat, and the possibility of sending SMS. The system will be used by ID-porten and Altinn user support. The user supports operate via telephony, email, and chat. Email is handled in a separate system and is not part of this procurement. See SSA-L annex 1 for further information. The contracting authority would like to enter into a contract for 3 years, with an … Vis anskaffelsen »
Nevnte leverandører: Zisson AS
2021-11-13   Chatbot academic administration (NTNU)
NTNU ved avdeling for studeieadministrasjon [NTNU c/o the Administration Department] will acquire a multi-lingual chatbot to streamline user inquiries about admission questions. Chatbot must be able to answer simpler inquiries and send the case further via NTNU’s ESM (NTNU Hjelp) if it cannot answer itself. A consultant should be able to take over the chat if needed. See the list of requirement specifications for more information. Vis anskaffelsen »
Nevnte leverandører: Kindly AS
2021-08-16   Procurement of a chatbot (Utlendingsdirektoratet - UDI)
The contracting authority would like to procure a chatbot so that users that visit www.udi.no can use a self-service system and help themselves more. Vis anskaffelsen »
Nevnte leverandører: Convertelligence AS
2021-03-08   20210019 Contract for Peppol Payment Access Point (Skatteetaten)
The procurement must cover the contracting authority's need for access to the service access point for Peppol Payment. Further information on the contract, including the requirements specification and terms for the service agreement to be entered into is given in the tender documentation. Vis anskaffelsen »
Nevnte leverandører: EVRY Norge AS
2021-01-20   Prequalification - Contract for Procurement of Electronic ID Services for the Public Sector (Digitaliseringsdirektoratet)
Background ID-porten provides secure authentications to more than 900 public enterprises. The eSigning service is a joint service for public enterprises that generates an electronic signature with a personal certificate. Digdir currently has a contract with three market providers that provide electronic ID at the highest security level in ID-porten and the eSigning service. The current contracts expire in November 2021. Click here https://permalink.mercell.com/144897888.aspx Vis anskaffelsen »
Nevnte leverandører: Buypass As Commfides Norge As Vipps AS
2020-12-16   NRK MA3358-20E-Digital Test Tool — Phase 1 (Norsk rikskringkasting AS)
NRK currently develops digital services in-house, such as Yr and nrk.no, that delivery NRK's content to the Norwegian public. The development of the digital services is flexible and feedback from users during the development process is important to be able to create services the public wants. In March it was difficult to carry out quick clarifications with users face to face as needed. NRK now needs a digital test tool that ensures our access to feedback from our audience regardless of the infection … Vis anskaffelsen »
2020-10-15   20200037 Framework Agreements for Media Services (Skatteetaten)
The aim of the procurement is to ensure that the Norwegian Tax Authority has its need for media services covered, including media monitoring services and press message services. All contracts awarded in this tender contest can be used by all units in the Norwegian Tax Authority. Further information on the procurement is given in annex 2, 'The Contracting Authority's Requirements Specification'). Vis anskaffelsen »
Nevnte leverandører: Norsk Telegrambyrå
2020-09-24   Framework Agreement — Warning System with Facsimile Capabilities — Qualification (Norsk Helsenett SF)
NHN will procure a framework agreement for a ‘warning system with facsimile capabilities' as a Software as a Service (SaaS) for the entities in health management. Click here https://permalink.mercell.com/139050800.aspx Vis anskaffelsen »
2020-05-12   Framework Agreement for a Cloud Based Contact Centre System — Qualification (Norsk Helsenett SF)
A framework agreement will be signed with a tenderer for a cloud based contact centre system for 4 years from when the contract is signed. At the same time that the framework agreement is signed, the Directorate of Health will make the first call-off for a cloud based contact centre system on behalf of Helfo, based on SSA-L. Click here https://permalink.mercell.com/129479355.aspx Vis anskaffelsen »
Nevnte leverandører: Puzzel AS
2020-04-25   2020/32389 — Data Communication (Innlandet Fylkeskommune)
Innlandet County invites tenderers to a contest for a new contract for data communication. The aim of the procurement is to establish joint, secure and future-orientated infrastructure for data communication, with high availability and flexibility. Vis anskaffelsen »
Nevnte leverandører: Telenor Norge AS (hovedenhet)
2019-06-28   Call Centre Solution (Utdanningsdirektoratet)
Kunnskapsdepartementet [the Ministry of Education and Research] has given Kompetanse Norge and Utdanningsdirektoratet [Competence Norway and the Norwegian Directorate of Education and Training] the task of developing public, quality-assured and free digital career guidance services. The purpose of the project is to develop a national digital career guidance service that provides career guidance and information that is accessible for the entire population. The aim of the advisory service is to contribute … Vis anskaffelsen »
2019-01-17   R00561 — Contract for e-Commerce, Access Point and Invoice Distribution (Forsvarsbygg)
Forsvarsbygg invites tenderers to submit an application for a pre-qualification for the procurement of a contract for e-commerce, access point and invoice distribution. Click here https://permalink.mercell.com/98378270.aspx Vis anskaffelsen »
2018-10-26   Subscription system — notification via SMS and email (Fiskeridirektoratet)
The contracting authority would like a system for sending SMSs and email notifications to subscribers with rules and regulations (fishing notifications, J-notifications, aquaculture notifications), and information on maps. Vis anskaffelsen »
Nevnte leverandører: Systor Vest AS
2018-05-22   EHF access point for Sykehuspartner HF (Sykehusinnkjøp HF)
The Contracting Authority wants tender offers for an access point service for message routing using EHF format. Document types that shall be handled via access point are catalogues, orders / order responses and invoices / credit notes. Vis anskaffelsen »
2018-03-21   SO-18-01: Framework agreement, welfare technological units (Innkjøpssamarbeidet i Sør-Østerdalen)
The contracting authority for the tender contest is Elverum, Våler, Engerdal, Trysil, Stor-Elvdal and Åmot municipalities. The aim of the procurement of the framework agreement is to procure digital equipment that contributes to safety, a sense of achievement and independence for users, improves public services and strengthens interaction between the involved interested parties. Welfare technology will be a natural and integrated part of preventive work, everyday achievements and everyday rehabilitation … Vis anskaffelsen »
2017-12-12   Two-way SMS for schools in Oslo (Oslo kommune v/ Utdanningsetaten)
Oslo municipality, c/o the Agency for Schools and Education invites tenderers to an open tender contest for a contract on two-way SMS. — the primary users of the service are schools, students, and guardians. — the Agency's administration can also use the service and integration towards other systems and service providers may be required. — the schools generated a total of 8.7 million SMS in 2016. — the volume of SMS is expected to increase to approx.12 million SMS. Vis anskaffelsen »
Nevnte leverandører: Teletopia Interactive AS
2017-09-05   ICT infrastructure for the Valdres municipalities (IKT Valdres IKS)
The aim of the procurement is to ensure provision of broad band for electronic communication between the municipal centres in Valdres and between municipal locations and ICT Valdres' data centres in Fagernes. In addition, joint internet access shall be provided for the municipal locations. Vis anskaffelsen »
Nevnte leverandører: Eidsiva Bredbånd As
2017-06-27   Two way messaging service for Osloskolen [the Oslo School] (Oslo kommune v/ Utdanningsetaten)
The Contracting Authority shall procure a two way messaging service for communication between school and employees/students. The service shall be utilised by all schools in the Oslo School. The background for the procurement is the current agreement is expiring. In 2016 a total of approx. 8.8 million messages were sent in the current two way messaging services. The anticipated volume will increase during the contract period. Based on the current use, the anticipated value of the agreement is approx. 2 … Vis anskaffelsen »
2017-06-03   Contract for the procurement of a system for interaction, person logistics and work flow (Bærum kommune)
The contracting authority shall procure a system that shall replace the current pilot-system for interaction, person logistics and work flow within health and welfare. In addition we would like to use the system for other fields in the future. We would like the system to be standard software and it shall allow simple configuration and adaptions for different areas of use and work processes. The current pilot-system is used by approx. 170 employees in Bærum municipality and it has been used to provide an … Vis anskaffelsen »
Nevnte leverandører: Getinge Norge AS
2016-06-14   NRK MA2922/16E Electronic travel log for NRK's official vehicles (Norsk rikskringkasting AS (NRK) [The Norwegian Broadcasting Corporation])
NRK shall enter into a service contract for an electronic travel log, fleet management and vehicle sharing system. Actual tenderers must submit a tender for the entire enquiry in order to be considered. A contract will only be awarded to one tenderer. NRK will continually have approx. 330 vehicles in operation. Normally all of NRK's vehicles will be a part of the contract/system, but there can be individual exceptions. The estimates are not binding. There shall be no minimum or maximum amount for the … Vis anskaffelsen »
Nevnte leverandører: ETC Electric Time Car AS
2016-05-26   KK External printing (Kristiansand municipality)
Kristiansand municipality requests tenders for the delivery of printing services and sending approx. 370 000 invoice and reminder forms and approx. 25 000 wage slips/wage compilations (annual settlement). Vis anskaffelsen »
Nevnte leverandører: EVRY Norge AS
2016-04-11   Procurement of a competition and contract administration tool (KGV and KAV) (Vest-Agder fylkeskommune (Vest-Agder County))
The competition is for the procurement of a cloud based system that can ensure that all communication and document handling between the contracting authority and the supplier market can be made electronically. In order to communicate electronically both before and after a contract has been signed, the contracting authority would like, as a minimum, systems of the type KGV and KAV or equivalent. Vis anskaffelsen »
2016-02-16   Computer network for Arendal kommune (IKT Agder IKS (ICT Agder Inter-municipal Company))
ICT Agder wants tender offers on a new computer network for Arendal kommune, as described in the tender documentation. Vis anskaffelsen »
Nevnte leverandører: Tdc As
2015-10-19   Patient signalling system, DECT telephony system and telephone exchange (Jevnaker kommune)
Jevnaker kommune has 1 care and rehabilitation centre (JORS) which is situated centrally at Jevnaker. The centre has 5 wards and a day activity offer. In addition, in connection with the centre there are sheltered accommodations nearby. JORS has aged systems for the patient signalling system, telephony and DECT. To a large extent these systems collaborate in fulfilling the functions required to ensuring safe, effective and user-friendly operation of the health and care services. Jevnaker kommune … Vis anskaffelsen »
Nevnte leverandører: Intelecom Group As
2015-06-16   Hire and operation of an internet system (Hedmark fylkeskommune (Hedmark County))
Hire and operation of a central internet system. The hire and operation of data communication lines between a central intersection and the county's locations will be announced in a separate competition. Vis anskaffelsen »
2015-06-16   Hire and operation of data communication lines (Hedmark fylkeskommune (Hedmark County))
Hire and operation of data communication lines between the county's locations. A joint internet line for the county's locations will be announced in a separate competition. The offered system shall satisfy systems based on digital interaction, digital teaching forms, sufficient security, redundancy and stand-by in the contract period. Vis anskaffelsen »
2015-05-13   Procurement of signature service for ID port (Direktoratet for forvaltning og IKT (Difi))
The Directorate for Public Management and eGovernment (Difi) shall contribute to strengthen the government's work with renewing the public sector and make it effective and more easily accessible. Difi shall also aid the state in being organised and led in a good manner, with necessary co-ordination across sectors. Difi has paramount responsibility for the ID port, MinID, Digital contact register and Digital mail boxes of the inhabitants. The ID port is a hub/ trust anchor for the service providers in the … Vis anskaffelsen »
Nevnte leverandører: Posten Norge AS (The Norwegian Post)
2015-03-17   Framework agreement Electronic communication and preparation of a new net site (Renovasjonsselskapet for Drammensregionen IKS (RfD))
RfD wishes to tender into a framework agreement with a consulting firm with expertise on network communication and use of electronic communication channels. RfD shall prepare a new net site and systems for electronic communication which reduce the requirement for paper. It is an objective to develop 24 hours electronic systems which make the user, to a higher degree, able to self-service. The objective with the framework agreement is to simplify the processes in connection with ordering external services … Vis anskaffelsen »
2014-11-05   Access Point E-invoices (IKT Fjellregionen IKS)
FARTT and the municipalities in the procurement co-operation intend to enter into agreement for the purchase of services related to provision of e-invoices, access point and associated additional services. The Contracting Authority aims to carry out cost effected procurement in accordance with the applicable laws and regulations. The agreement shall cover the Contracting Authority's ongoing need for provision and receipt of electronic documents on the Government's standard formal Electronic Trading … Vis anskaffelsen »
Nevnte leverandører: EVRY Norge AS
2014-06-24   Procurement of invoice distribution for Fjellinjen AS (Fjellinjen AS)
Fjellinjen shall procure a total complete supplier for invoice distribution in Norway and abroad. All of the invoices shall also be stored in a searchable invoice hotel which can be utilised for inquiries. Vis anskaffelsen »
2014-06-10   Data communication lines and Internet access (BIR AS)
Comprises data communication lines and Internet access for the BIR group. Vis anskaffelsen »
Nevnte leverandører: BKK Marked
2014-05-21   EEA 043-2014 Procurement of a system for telephone notification for Bergen municipality (Bergen kommune)
Bergen municipality shall procure a system so as to notify individual persons and companies in the municipality of events such as planned water stoppages. The most important area of use will be events in the water and sewage network where the data is administered by Gemini-VA and Gemini Melding. The notification shall be made from the PC at the contracting authority's duty centre or other PCs with access and speech messages shall be sent to landline telephones SMSs to mobile telephones. See the attached … Vis anskaffelsen »
2013-11-08   Procurement of telephone alert system for delivery to Bergen Municipality (Bergen kommune)
Bergen Municipality shall procure a system to notify individuals and businesses in the municipality in connection with events such as planned closure of water. The alerts shall be made from PC at award authority's monitoring centre or other PCs with access, and shall use voice messages to land lines and SMS to mobile phones. For more details - see preliminary specification - Appendix 2 to this publication. NOTE: To register your interest in this notice and obtain any additional information please visit … Vis anskaffelsen »
2013-11-04   TP 10487/12372 Project New National museum-H117 Interaction tool (Statsbygg Hovedkontor)
he assignment/delivery involves a user friendly and web based interaction system and storage medium where the objective is to ensure accessibility of information and reliable and traceable documentation of all correspondence between all parties working with the project as well as other interested parties with access. Typical are ordinary office files, considerable amount of drafts in various format, pictures and ifc files (BIM). See the attached service specification. Numbers of users are up to 300 but … Vis anskaffelsen »
2013-10-28   New quality system for ICT for the Orkidé municipalities (Kristiansund kommune)
The municipalities place great importance on good internal control. The system that shall be acquired shall help meet internal quality standards and regulations on internal control that apply for various service areas within the municipal sector. The Orkidé municipalities have a large volume of rules and procedures. Accessibility to these and an effective discrepancy reporting is of great importance for internal control. As part of the internal control, it is also placed a great emphasis on risk … Vis anskaffelsen »
2013-10-24   Electronic message transmission (Toll- og avgiftsdirektoratet)
The Awarding Authority intends to enter into an agreement with one to three service providers. The contract period is three years starting from 1.1.2015 with automatic prolongation one year at a time. The contract includes: - Communication and storage of electronic messages between industry and commerce and the Norwegian Directorate of Customs and Excise, henceforth referred to as the Awarding Authority. - The message transmission includes messages to and from the Awarding Authority's customs clearance … Vis anskaffelsen »
2013-10-16   Secure digital receipt of/ digital,physical dispatch of Norwegian Labour Inspection Authority's post (Direktoratet for Arbeidstilsynet)
The contract is for a framework agreement for assistance with the secure receipt of and digital and physical dispatch of the Norwegian Labour Inspection Authority's post. The Norwegian Labour Inspection Authority is preparing to use digital mail for all outgoing mail in accordance with the requirements and specifications in the national digitalisation commitment. Whilst waiting for the final system on a national level, the Norwegian Labour Inspection Authority would like to outsource the service for … Vis anskaffelsen »
2013-09-02   Procurement of solution for secure digital mail distribution (Norsk pasientskadeerstatning)
In autumn 2012 a project was initiated that aims to upgrade The Norwegian System of Patient Injury Compensation (NPE) processing tools to the latest version. In the project NPE is working with 'sister organization' The Patients' Injury Compensation Board which shall also use the latest version of procedural utility. The aim is to ensure a better workflow between the units. The tool in question is Public 360 with adaptation, supplied by Software Innovation. All case handling takes place electronically, … Vis anskaffelsen »
2013-07-09   EØS 005-2013 Production, distribution and storage of payment documents (Bergen kommune)
Bergen municipality henceforth referred to as the Awarding Authority, requests tenders for the following service areas: — Receipt, control and split of electronic payment documents in XML format, — Electronic distribution of payment documents B2C (eInvoice through Nets), — Electronic distribution of payment documents B2B to receivers of electronic invoices, — Distribution of attachments in electronic format as well as paper copies, — Printing and enveloping of payment documents as well as … Vis anskaffelsen »
2013-06-19   Acquisition of software for interaction between EPR systems and the Norwegian Health Network (Akershus fylkeskommune, Innkjøpsstaben)
The Awarding Authority intends to acquisition software for the interaction between Electronic patient record (EPR) systems and the Norwegian Health Network (NHN). NOTE: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=297999. Vis anskaffelsen »
2013-05-31   13/00717 Deliveries for a secure digital mail service (Direktoratet for forvaltning og IKT (Difi))
Public entities (both governmental and municipal) shall in an efficient and secure way send mail to inhabitants' digital mailboxes via a joint secure digital mail service. A message forwarding service shall ensure that digital mail sent from public entities is securely received in the inhabitant's digital mailbox. The contract consists of two sub procurements that shall both be included in the secure digital mail service; Sub procurement 1) Digital mailbox. Sub procurement 2) Message forwarding … Vis anskaffelsen »
2013-05-07   32-UDE-2013 Two-way SMS-solution for the schools in Oslo (Oslo kommune Utdanningsetaten)
The Awarding Authority shall obtain a system for "Two-way SMS solutions for the schools in Oslo" (also called a "system solution" or "performance") for the communication between the schools and parents / students. Schools in Oslo has an independent budget and acquisition responsibilities and the Awarding Authority requests to enter into a framework agreement for a solution and then let individual schools decide whether they want to use the system solution. Vis anskaffelsen »
Nevnte leverandører: Teletopia Interactive
2013-03-19   36-UDE-2012 SAN Datal storage (Oslo kommune Utdanningsetaten)
The aim of the contract is to replace the current SAN/storage system. The current system is close to its "end-of-life" and must be replaced in order to take care of UDA's storage need both as regards support, data security and service. UDE' administration network has approx. 2500 users. The contract shall see to the storage need for UDA for the coming years. The financial extent for the contract period is uncertain, but it is estimated to be between 2000000 - 4000000 NOK. Vis anskaffelsen »
Nevnte leverandører: Grønnit As