2025-01-022024-09 Audit Services (Fjellinjen AS)
The contracting authority shall, in the annual general meeting in spring 2025, choose a provider of audit services and enter into a new contract for auditing the company for a period of two (2) years, with an option for the contracting authority to extend the contract period for a further two option periods of 1 (one) year. The maximum contract period with the options can last for 4 (four) years.
Vis anskaffelsen »
2023-03-302022-22 Invoice distribution, reminders, and debt collection services (Fjellinjen AS)
The purpose of the procurement is to see to the contracting authority's need for services related to invoice distribution debt collection services. The contract will give the tenderer an obligation to distribute invoices, and a right to collect unpaid demands from Norwegian vehicles without a valid AutoPass contract.
Vis anskaffelsen » Nevnte leverandører:FAIR COLLECTION AS
2021-03-152021-07 IT Operation Supplier (Plattform as a Service) Pre-qualification (Fjellinjen AS)
The contracting authority's aim is to procure an IT platform service that covers a number of standard systems and services from the tenderer. In addition the tenderer must operate and manage a limited number of customer specific applications in cooperation with the contracting authority and the contracting authority's application provider.
The contract period will be 4 years from the start-up. In addition the contracting authority would like to have an option to extend the contract for up to 2 years with …
Vis anskaffelsen »
2020-12-162020-11 IT — Operations Supplier (Plattform as a Service, PAAS) for Fjellinjen AS (Fjellinjen AS)
Fjellinjen's aim is to procure an IT platform service (Platform as a service PAAS) that covers a number of standard systems and services from the supplier. There will be a limited number of customer specific applications that the tenderer will operate and manage in cooperation with the contracting authority and the tenderer's application supplier.
Vis anskaffelsen »
2020-09-292020-10 Delivery of Electricity for Toll Stations (Fjellinjen AS)
The three regional toll money companies in Norway: Ferde AS, Vegamot AS, and Fjellinjen AS, (hereafter called RBPS) invite tenderers to submit a tender for the delivery of electricity to toll stations.
The procurement consists of the delivery of electricity and a operations follow-up tool.
Vis anskaffelsen »
2020-01-172020-06 Framework Agreements for ICT Consultancy Services (Innovation, Technology, Development and Strategic... (Fjellinjen AS)
The objective of the contract of is to ensure access to qualified personnel during periods of high workload and many work tasks, and in the event of sick leave and holidays.
Fjellinjen shall enter into framework agreements with up to 3 providers of ICT consultancy services related to innovation, technology, development and strategic management. We request that the ICT consultants are independent parties without any association to regular products or services/manufacturers.
Vis anskaffelsen »
2020-01-162020 — 03 Framework Agreement for ICT Consultancy Services (System Integration, Development and Operational... (Fjellinjen AS)
The objective of the contract of is to ensure access to qualified personnel during periods of high workload and many work tasks and in the event of sick leave and holidays. Fjellinjen would therefore like to enter into framework agreements with up to 3 suppliers for ICT consultancy services within system integration, development and operational assistance, as well as for the development and establishment of AI and learning systems.
The framework agreements with the chosen tenderers will have a total …
Vis anskaffelsen »
2019-12-16Procurement of Invoicing Services for Fjellinjen AS and Fjellinjen Utsteder AS (Fjellinjen AS)
The contracting authority would like to procure a total supplier for invoice distribution in Norway and abroad. Digital delivery to other Scandinavian countries is wanted as an option, with the main focus on Sweden and Denmark. A paper version must be sent of the invoices that are not distributed through the electronic systems. All of the invoices must also be stored in a searchable invoice hotel that is integrated at the contracting authority and can be utilised for inquiries.
Vis anskaffelsen »
2019-01-24ANPR Service Procurement (Fjellinjen AS)
The 5 Regional toll companies in Norway, Vegfinans AS, Ferde AS, Vegamot AS, Bompengeselskap Nord AS and Fjellinjen (hereafter called RBPS), invite tenderers to a negotiated procedure for the procurement of an ANPR (Automatic Number Plate Recognition) service and an MIR (Manual Image Recognition) service (hereafter referred to as the services).
Tenderers can submit tender offers for one or both services.
Click here https://permalink.mercell.com/98015993.aspx
Vis anskaffelsen »
2018-04-09Procurement of business system Fjellinjen (Fjellinjen AS)
From 2016-2019, Statens vegvesen [the Norwegian Public Roads Administration], together with the regional toll money companies, will implement a series of procurements, which shall replace the current central system. After a completed and approved concept phase, the project is now in the planning phase of the procurement of a business system for the regional toll money companies, in the industry referred to as operator solutions.
The contracting authority wants to procure an operator solution that …
Vis anskaffelsen » Nevnte leverandører:EVRY Norge AS (hovedenhet)
2017-12-27Procurement of RPA and RPA og Chat Bot for Fjellinjen AS (Fjellinjen AS)
Fjellinjen´s areas of priority in 2018 include, amongst other things, digitalisation, automation and efficiency. We would like RPA and Chat bot technology to be seamlessly integrated in our value chain so that individual assignments can be handled efficiently by a robot. This will mean that our customer advisors have more time for important tasks such as customer care, increasing the value of the customer relationship and handling more complicated and comprehensive difficult cases.
Vis anskaffelsen »
2017-12-27The Procurement of a Progressive Web App for Fjellinjen AS (Fjellinjen AS)
Fjellinjen is facing several challenges in the future. One of the focus areas is self-service customers. Approx. 25,000 of the approx. 600,000 agreement customers are currently using our App. Native. The customer experience must be perceived and function as an app for the end-user. The app must also enable the end-user to work offline or on low-quality network.
Our customers will not be needing the App. when using PWA, Store or Google Play. This is simplifying the procedure for our end-users. PWA will …
Vis anskaffelsen »
2017-06-15A contract for a distributor of toll tags for Fjellinjen AS (Fjellinjen AS)
Fjellinjen intends to enter into a service contract with ONE external provider for the administration and distribution of toll tags. A service provider, including potential sub-providers, with the total responsibility for the assignment is required, in such a way that Fjellinjen has only ONE contractual partner.
Vis anskaffelsen » Nevnte leverandører:Postnord AS
2017-02-09Framework agreement, ICT — Consultancy services for the Fjellinjen AS (Fjellinjen AS)
Fjellinjen shall enter into framework agreements with five to seven providers who can assist Fjellinjen with projects related to competence in Project management, IT Architecture and Technical Consultancy, Development and adaptation as well as hand-over to Drift and Forvaltning (Operations and Administration). The framework agreements are expected to have a total extent of between 2 and 10 000 000 NOK. See the attached documentation.
Vis anskaffelsen »
2016-12-20Procurement of audit services (Fjellinjen AS)
In a General Meeting in April 2017, the Contracting Authority will select a chartered auditor and enter into a new agreement on auditing of the company for a period of two (2) years, with the possibility for the Contracting Authority to extend the agreement period for a further two option periods, each of one (1) year. The maximum contract period with the options may have a duration of four (4) years..
The audit shall be carried out in accordance with laws, regulation on good auditing practice, including …
Vis anskaffelsen »
2016-11-02Supplier IT-platform (Fjellinjen AS)
Fjellinjen AS collects toll money in Oslo and Bærum and is the principal financial contributor for developing roads and public transport through the Oslo package 3.
Fjellinjen is proud to have contributed to the development of our region for 25 years. Many important roads and public transport projects in the region is completely or partly financed by toll money. We contributed with approx. 2 400 000 000 NOK in 2015 to road and public transport projects.
Fjellinjen AS is owned by Oslo municipality (60 %) …
Vis anskaffelsen » Nevnte leverandører:Intility As
2016-11-02Framework agreement for ICT consultancy services (Fjellinjen AS)
The background for the procurement is a need for assistance with the implementation of systems to support the white paper 25 2015 ‘On the Right Road’. The structure for the future companies has not yet been decided. The work on what systems shall be established has started, and it is managed and coordinated by the Norwegian Public Roads Administration.
The road toll reform refers to society's need to have more efficient road toll collection in Norway, so that as much as possible of the road toll is used …
Vis anskaffelsen »
2014-12-30Procurement of operation and software for Telephony and call centre solution (Fjellinjen AS)
Fjellinjen wishes to procure a data solution for collection of incoming inquiries to our customer service centre. Fjellinjen currently has a customer service centre consisting of 45 agents who handle telephony, email, Chat, Facebook/Twitter, web inquiries and written inquiries. Current opening hours are 8:00-20:00.
The combined traffic volume as per January 2014 estimated approximately 1,000 conversations per day and approximately 600 emails, 250 Chat and web inquiries daily.
See Annex 1 for further …
Vis anskaffelsen »
2013-10-25Dept collection services for Fjellinjen (Fjellinjen AS)
The contract is a service agreement for purchase of dept collection services. Unpaid charges against owners of Norwegian registered vehicles are handed over to the debt collection agency from the Awarding Authority.
NOTE: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=308679
Vis anskaffelsen »
2013-08-30Payroll and Accounting Fjellinjen AS (Fjellinjen AS)
The accounting function that works with current accounting guidance, except for invoicing and monitoring of accounts receivable, amounts to 1.5 man/years and is therefore vulnerable to illness, holidays and other absences. Similarly, there are internal professional limitations. The purpose of outsourcing payroll and accounting is thus to eliminate the vulnerability of the company. Moreover, the goal is to improve the quality of technical solutions for invoice registration and certification, integration …
Vis anskaffelsen »
2013-04-30Assignment of sensor deployment and sensor management for Fjellinjen AS (Fjellinjen AS)
Distribution, registration, reception and proper disposal of transponders to and from Fjellinjen customers. Packaging, mailing and distribution of transponders in suitable packaging.
NOTE: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=292700
Vis anskaffelsen »
2013-01-29Outsourcing of image processing for Fjellinjen AS (Fjellinjen AS)
Fjellinjen intends to outsource the manual image processing to 1 (one) external service provider that shall be totally responsible for the the manual image processing, including being responsible for any sub-supplier(s) so that Fjellinjen has only 1 (one) contract partner.
NOTE: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=280863
Vis anskaffelsen »
2012-12-06Framework agreement for ICT- consultancy services for Fjellinjen AS (Fjellinjen AS)
Fjellinjen AS invites companies to submit tenders for a framework agreement for consultancy services within ICT.
Fjellinjen will enter into a framework agreement with a service provider that can assist Fjellinjen in projects within ICT services: System development, web development, architecture, project management and consultancy services for surrounding services connected to the project.
Note: to register your interest in this notice and obtain any additional information please visit the Doffin web site …
Vis anskaffelsen »
2012-11-05Procurement of operating and software solution for telephony and contact centre solution (Fjellinjen AS)
Fjellinjen wants to procure a data solution for handling inbound calls to our call center. Fjellinjen currently has a call center staffed by 55 agents who handle telephone calls, e-mails, web inquiries and written inquiries. Total traffic volume, per January 2012, is estimated at approx. 1 000 calls, as well as approx. 500 e-mails and web inquiries daily.
NOTE: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at …
Vis anskaffelsen » Nevnte leverandører:Intelecom Group As
2012-06-18Procurement and management of telephony system (Fjellinjen AS)
Fjellinjen, henceforth referred to as the Awarding Authority, shall procure a computer system for management of incoming requests to the Awarding Authority’s customer centre. The Awarding Authority has at present a customer centre comprising of 55 agents who manage telephony, e-mail and web requests and written requests. The total traffic volume is per January 2012 estimated to approx. 1 000 conversations per day as well as 500 e-mails and web requests per day.
NOTE: To register your interest in this …
Vis anskaffelsen »
2011-12-15Framework agreement for consultancy services within IT (Fjellinjen AS)
Fjellinjen AS was established 13.2.1986. Akershus County entered as a shareholder in 1990 and currently owns 40 % of the shares. Oslo municipality owns the other 60 %. The company started the toll money payment in Oslo in February 1990. The company is in charge of the sub financing of the Oslo packages 1 and 2.
In March 2008 the Norwegian Parliament approved Oslo package 3. Oslo package 3 involves the administration and operation of toll money collection in Oslo and Bærum up until 2027. At the same time, …
Vis anskaffelsen » Nevnte leverandører:CapgeminiDeovteam Davinci AsDigisys asErnst & Young, AdvisoryKPMG ASVianova Transit As
2011-05-30Procurement of electronic invoicing services/payment solutions for Fjellinjen AS (Fjellinjen AS)
Fjellinjen (award authority) shall employ an overall supplier for electronic invoicing services/payment solution necessary for award authority to offer eInvoicing B2C for their private customers and eInvoicing B2B for their company customers. All invoices shall also be stored in an invoicing hotel that can be searched to aid inquiries.
Note: to register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=232014.
Vis anskaffelsen » Nevnte leverandører:Strålfors As