NTNU ved avdeling for studeieadministrasjon [NTNU c/o the Administration Department] will acquire a multi-lingual chatbot to streamline user inquiries about admission questions. Chatbot must be able to answer simpler inquiries and send the case further via NTNU’s ESM (NTNU Hjelp) if it cannot answer itself. A consultant should be able to take over the chat if needed. See the list of requirement specifications for more information.
Frist
Fristen for mottak av tilbud var 2021-12-15.
Anskaffelsen ble publisert 2021-11-13.
Leverandører
Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:
Kunngjøring av konkurranse (2021-11-13) Gjenstand Anskaffelsens omfang
Tittel: Communication software development services
Referansenummer: ANSK-0173-21
Kort beskrivelse:
“NTNU ved avdeling for studeieadministrasjon [NTNU c/o the Administration Department] will acquire a multi-lingual chatbot to streamline user inquiries about...”
Kort beskrivelse
NTNU ved avdeling for studeieadministrasjon [NTNU c/o the Administration Department] will acquire a multi-lingual chatbot to streamline user inquiries about admission questions. Chatbot must be able to answer simpler inquiries and send the case further via NTNU’s ESM (NTNU Hjelp) if it cannot answer itself. A consultant should be able to take over the chat if needed. See the list of requirement specifications for more information.
Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet
Kunngjøring om tildeling av kontrakt (2022-02-21) Gjenstand Anskaffelsens omfang
Kort beskrivelse:
“Subsequent to a tender contest, the Norwegian University of Science and Technology (Norwegian: NTNU) c/o the Academic Administrative Division has entered...”
Kort beskrivelse
Subsequent to a tender contest, the Norwegian University of Science and Technology (Norwegian: NTNU) c/o the Academic Administrative Division has entered into a contract for the purchase of a multilingual chatbot to streamline user inquiries regarding admission questions. The chatbot must be able to answer simpler inquiries and send the case further via the Norwegian University of Science and Technology's ESM (NTNU Help) if it is unable to answer questions. A consultant shall take over the chat if needed. See the list of requirement specifications for more information.
Vis mer
Totalverdi for anskaffelsen: 1 300 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt