Nyeste anskaffelser av help-desk og støttetjenester i Norge
2026-03-06Framework agreement for Microsoft/Adobe licenses, license management and cloud services (Direktoratet for byggkvalitet)
Background The Agency for Building Quality (DiBK) shall procure a new framework agreement for the purpose of establishing a more centralised and standardised licence management, as well as strengthened compliance reporting for Microsoft and Adobe licences, including accompanying cloud services. The need is driven by the desire for better control throughout the entire licence life cycle, reduced risk of licence deviations and increased compliance with the current licence terms. Furthermore, the …
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2026-02-11Parallel framework agreements for the hire of IT consultants (Sandnes kommune)
The contracting authority would like to enter into a parallel framework agreement to cover the need for consultants for sparring on specialist related problems within IT, and assistance with troubleshooting software/hardware. In order to ensure good access to competence and capacity within the service categories as possible, the Contracting Authority intends to enter into a parallel framework agreement with ranking. The contracting authority ́s experience suggests that each assignment that is solved with …
Vis anskaffelsen » Nevnte leverandører:Atea As
2025-05-21Automation services, service contract (Søndre Follo Renseanlegg IKS)
The competition is for the provision of Automation Services, service contract. Tenderers can submit tenders for one or both groups, either supporting agreements by only CitectSCADA and/or WAGO PLS. The procurement ́s value is estimated to: NOK 400,000 - 800,000 in total - excluding VAT. The volume is an estimate and is not binding for the contracting authority. See the procurement documents for further information.
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2025-04-0425/01219 Procurement of general cloud services (infrastructure and platform services) for the Norwegian Health Network SF (Norsk Helsenett SF)
The agreement includes access to public cloud (IaaS/PaaS) and accompanying hybrid support deliveries from Microsoft Azure and Amazon Web Services. The contracting authority currently has an outgoing contract with a dealer of IaaS and PaaS. A competition has been held between the manufacturers in the area during the current contract period. As a result of this contest, Microsoft Azure has been chosen as the primary platform and Amazon Web Services has been chosen as the secondary platform.
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2025-03-28Procurement of operation of a top system (HRP AS)
Vaksdal municipality shall procure operation of a system for building automation, automation for water and sewage installations as well as the overall top system for monitoring the technical installations. The delivery shall also include expansion of the existing system when establishing new functions such as energy management, including new buildings, including existing buildings.
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2025-03-142025-014 Framework agreement for the development of the Panda model (Møre og Romsdal fylkeskommune)
The aim of the procurement is to enter into a framework agreement for consultancy services for the development of the Panda model. The contract will be valid for 2 years, with an option for an extension for 1+1 year. The contract has an estimated value of approx. NOK 4,000,000 excluding VAT (approx. NOK 1,000,000 per annum in the contract period). The contract value is estimated and the contracting authority is not bound by this, as the contracting authority ́s need can vary from year to year. See the …
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2023-10-18DRIFT24 – IT operations and partner agreement for the courts of law (Domstoladministrasjonen)
The procurement will ensure stable operation of the necessary ICT infrastructure for the courts and the Court Administration, and support the organisation's strategic goal of having secure, stable and flexible ICT solutions.
A framework agreement willl be established with one tenderer for 4 years. The contracting authority will have the option to extend the framework agreement for a further one year + one year, a total maximum of six years.
The Court Administration assumes that annual call-offs on the …
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2023-09-29Cloud Infrastructure and Platform Services (CIPS) (Markedsplassen for skytjenester v/DFØ)
The competition is for the establishment of 2-4 parallel framework agreements for cloud based platform and infrastructure services. The aim is to ensure cost efficient, flexible and modern cloud services. The Norwegian public sector cloud marketplace will, in the dialogue, focus on balanced contract terms and reduced risk, in addition to increased information security and personal protection, good commercial terms, and low transaction costs.
The Norwegian public sector cloud marketplace is holding a …
Vis anskaffelsen » Nevnte leverandører:Amazon Web Services EMEA SARLGoogle Cloud EMEA LimitedIbm AsOracle Norge AS
2023-09-26Technology partner for customer service (Norsk Tipping AS)
Norsk Tipping would like a technology partner for customer service that takes general responsibility, is future-orientated, and that can be the best partner for the company as regards the choice of technology and systems for the period up until 2030. Norsk Tipping would like to b e a role model for other customer centres nationally and internationally by using advanced technology, and through this, be an attractive reference customer for the chosen supplier. Customer service must contribute to creating …
Vis anskaffelsen » Nevnte leverandører:Advania Norge AS
2023-09-26Procurement of a Service Management System (Vestland fylkeskommune)
The aim of this procurement is to enter into a continuing contract for the procurement, operation, and maintenance of a Service Management System for the contracting authority. This system will be decisive for improving work processes for the contracting authority's employees, pupils/students, and other user groups, and making them more efficient.
Vis anskaffelsen » Nevnte leverandører:Inlead ASSense Data asTOPdesk Norge
2023-09-14User support and operation of the Cervids Register [Hjorteviltregisteret] (Miljødirektoratet)
The Norwegian Environment Agency shall enter into an agreement with an operator for user support and daily operation of the Cervids Register (www.hjortevilregisteret.no and the apps. Fallvilt og Sett og skutt). The operator shall be responsible for user support for the database, and the network systems. The technical operation of the Cervids Register is not included in the agreement, but is safeguarded by a separate technical service provider. The primary users of the Cervids Register is public …
Vis anskaffelsen » Nevnte leverandører:Naturdata as
2023-06-09Procurement of Service Management System (user support solution) (Statsforvalterens Fellestjenester)
The client needs a user support system (SMS) to handle inquiries primarily related to ICT and document management. We receive between 50-60,000 inquiries annually. The system must be used by employees of the client and the state administrators, as well as external users who need technical assistance related to digital solutions that the client manages and offers. The client has approx. 210 employees and the state administrators have a total of approx. 2,700 employees.
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2023-03-31Professional system for the child welfare service (GKI Grenlandskommunenes Innkjøpsenhet)
Vestmar Child Welfare Service, Nome and Midt-Telemark Child Welfare Service, Vest-Telemark Child Welfare Service, Bamble-, Porsgrunn-, Siljan-, Skien-, Larvik-, Sandefjord-, Færder-, Holmestrand-, Horten- and Tønsberg municipalities, the Child Welfare Service in Vestfold and the Child Welfare Service in Telemark will replace their existing professional systems for child welfare. The delivery will be a standard cloud service delivered over the internet with integrations with the national shared systems …
Vis anskaffelsen » Nevnte leverandører:Netcompany AS
2023-03-20Procurement of Network Operation (Den Norske Opera & Ballett AS)
The new contract will deal with administrative IT, as well as technical applications (also called scene-based applications).
DNO&B expects the Tenderer to take an active role as a sparring partner and consultant, and to bring up unsolicited thoughts, ideas and suggestions that will be of benefit to the Contracting Authority.
Vis anskaffelsen » Nevnte leverandører:Blue Tree AS
2023-03-07Framework agreement for licence communicator (Lillestrøm Kommune)
The objective of the framework agreement is to ensure Lillestrøm Municipality´s needs for the purchase and hire of software licences (user rights for software), licence maintenance service and licence consultancy services.
The administrative contact person for the procurement is Procurements - Carl Henriksen. There must not be any contact with any other employees at the contracting authority on this procurement.
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2023-02-08Network agreement with licences and consulting services (Viken fylkeskommune)
Framework agreement for the procurement and hire equipment. The agreement also includes associated licences, support/error recovery, consulting and competence development measures. The objective is to modernize and maintain the Aruba infrastructure with Aruba Gateways and Controlers, Airwave, Clearpass and HPE IMC.
Vis anskaffelsen » Nevnte leverandører:NetNordic Norway AS
2023-02-06Qualification: Management of smart grids (One Grid Operation AS)
One Grid Operation, fully owned by Tensio TS, Tensio TN and Linea, invite to this competition. The Owner Companies have decided to reorganise the current management and monitoring of their power grids.
The Owner Companies seek to procure a platform to utilize power grid data enabling secure and smart operations, interaction and collaboration, exploiting data from all available data sources in analytics and data insight to support all processes regarding the power grid, and to replace the current SCADA …
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2023-01-27Framework agreement for licence communicator (Lillestrøm Kommune)
The objective of the framework agreement is to ensure Lillestrøm Municipality´s needs for the purchase and hire of software licences (user rights for software), licence maintenance service and licence consultancy services.
The contracting authority
Lillestrøm Municipality, hereafter called the contracting authority, invites tenderers to an open tender contest for a Framework agreement for licence communicator.
Further information on Lillestrøm municipality can be found here: …
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2022-12-20Citrix/VMware Support agreement (Asker kommune)
The objective of the invitation to tender is to ensure Asker municipality (the Contracting Authority) access to consultancy service paid by the hour for assignments related to the municipality's Citrix and VMware products for tasks where the Contracting Authority is lacking in-house resources or expertise. See also annex, part II, Annex 1.
The estimated annual value of the consultancy agreement is expected to NOK 600,000, excluding VAT. The maximum call-off against the agreement is NOK 3,000,000.
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2022-10-31(22246) Trade system for the child welfare service (Moss kommune)
The contest is for the delivery of a trade system for child welfare administration as a cloud based service (SaaS) for Moss Municipality. Råde and Våler Municipalities has an option to participate.
The system will see to all parts of the case management process and facilitate easy dialogue with inhabitants. The system will use the components that come out of the government project DigiBarnevern: National portal for messages of concern, inhabitant services, professional child welfare quality system, and …
Vis anskaffelsen » Nevnte leverandører:Visma Enterprise AS
2022-10-26Enterprise resource planning system (ERP) (Den Norske Opera & Ballett AS)
DNO&B's purpose is to procure and introduce an ERP system that is adapted to DNO&B's needs as well as taking care of security and statutory requirements.
DNO&B would like to procure standard off-the-shelf products where any adaptations to DNO&B's specific needs are made through configurations of the tenderer's system(s) and not through development.
The chosen system must, in the best possible way, satisfy the requirements set by DNO&B for functionality, user experience and quality.
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2022-10-0726-UDE-2022 Open tender contest for an agreement for ICT liability services for the schools of Oslo (Oslo kommune v/ Utdanningsetaten)
Oslo municipality c/o the Education Agency, henceforth referred to as the contracting authority, invites tenderers to an open tender contest for the procurement of ICT liability services.
All of the Education Agency's schools/education locations that need ICT liability services will procure services from the tenderer awarded the framework agreement. The chosen tenderer is, after an ordered is placed from a school, obliged to deliver in accordance with the framework agreement.
The objective of the tender …
Vis anskaffelsen » Nevnte leverandører:Sagene Data AS
2022-09-21Qualification - Portfolio management solution for asset management (Statens pensjonskasse forvaltningsbedrift)
Statens Pensjonskasse (SPK) [the Norwegian Public Service Pension Fund] will enter into a contract with one tenderer for the procurement of an IT support solution for managing investment portfolios that will be used by the asset management department in SPK. The solution that will be procured will be the primary work tool for the Back and Middle offices in connection with their work assignments, and will furthermore function as a pre-system for the accounting system for POA (Unit4/Agresso). The solution …
Vis anskaffelsen » Nevnte leverandører:FA Solutions Oy
2022-08-23ICT Operational Services (GLØR IKS)
The contest concerns the delivery of the operation of ICT services for the contracting authority's interaction services and IT infrastructure.
See point 1.1.1 for a description of the participants in the contract.
The value of the procurement is estimated to be: NOK 1,200,000 excluding VAT per year for group 1 and NOK 240,000 excluding VAT for group 2. The value is an estimate and is not binding for the contracting authority.
See the procurement documents for further information.
Vis anskaffelsen » Nevnte leverandører:Centric IT Solutions AS
2022-06-29Qualification - procurement of a property system in NAV (Arbeids- og velferdsetaten)
The Directorate of Labour and Welfare, c/o the Property Section (EIE) invites tenderers to a contest for a new property system for NAV. We intend to enter into a contract with one tenderer of cloud services (SaaS).
The procurement will ensure that there is a joint system for the property area in NAV, with one or more applications/modules that support the property process from the initiation of a project to the return of premises. The system is expected to:
- Support the department's work in ensuring NAV …
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2022-06-27IT operations and associated services (Norsk kulturråd)
The Arts Council Norway has approx. 150 employees and has offices in Oslo, Bodø, and Trondheim. There are currently approx. 12 employees in each of the offices in Bodø and Trondheim.
The Arts Council Norway supports art and culture projects nationwide, carries out development work, and is an advisor for the government on cultural questions. Through support to professional artists, event holders, issuers, and various cultural activities, the Arts Council Norway contributes to art and culture is created, …
Vis anskaffelsen » Nevnte leverandører:Intility As
2022-06-01Cloud infrastructure and services (Entur AS)
The aim of the procurement is to establish a framework agreement with a tenderer that will give access to
a service catalogue that - given Entur's current and possible future needs - gives the broadest possible
scope of the services that are offered by the large and recognised international public cloud service providers. (I.e., a broad scope of services from a broad scope of service providers).
Entur shall make it easier to plan and buy public transport journeys nationwide in Norway. In order to
improve …
Vis anskaffelsen » Nevnte leverandører:Crayon As
2022-05-18Contract, IT operations for the Norwegian Data Protection Authority (Datatilsynet) 2 (Datatilsynet)
The Norwegian Data Protection Authority (Datatilsynet) would like to enter into a contract with one tenderer for operational services. Up until now, the Norwegian Data Protection Authority's operations of ICT have been divided between internal resources in the Norwegian Data Protection Authority and the current operations provider. The ICT operations primarily include management of clients, mail systems, servers and network as well as technical assistance to end users. The Norwegian Data Protection …
Vis anskaffelsen » Nevnte leverandører:Move AS
2022-05-05Qualification phase: Management of smart grids (TENSIO TS AS)
Tensio TS AS, Tensio TN AS and Linea AS are the customer to this contract. Arva AS is participating through an option. The customer has decided to reorganise the current management and monitoring of their power grids. This will in the future be managed by the common entity referred to as "NewCo".
The customer wants to replace the current SCADA and ADMS systems to operate the power grids secure and smart, enable interaction and collaboration. It must be possible to combine data sources for use in advanced …
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2022-03-30Procurement of IT operations and support services (Trygderetten)
The contracting authority would like to enter into a contract with one tenderer for the operation, monitoring, hosting, and support of the contracting authority's IT needs. The procurement is for the hire, operation and monitoring of infrastructure and network, application and database operation, as well as an option for 1st and 2nd line support. See the tender documentation and associated documents.
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2022-03-15Enterprise resource planning system (ERP) (Haugesund kommune)
The contracting authority shall procure an ERP system that will cover the finance system, the HR system, and the payroll system, as well as a purchasing system.
The contracting authority requests an option for the delivery of a digital, interactive budget/finance plan/annual report tool, loan module, resource management system for shift workers, project tool and hour registration system for day-workers.
Haugesund Municipal Pension Fund has an option to enter into the contract for the finance and payroll …
Vis anskaffelsen » Nevnte leverandører:Visma Enterprise AS
2022-01-20ICT operations contract - stage 1 (Gassnova SF)
Gassnova SF would like to enter into a contract for ICT operations for 4 years, with an option for extensions that will be assessed by Gassnova every other year.
The contest will be held in two stages, with negotiations with up to the 3 best tenderers.
See the description, tender documentation and other documents for further information.
Click here https://permalink.mercell.com/169195960.aspx.
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2022-01-14Framework agreement for the administration of TT card scheme for VTFK (Vestfold og Telemark Fylkeskommune)
Vestfold and Telemark County (Norwegian: VTFK) shall enter into a new framework agreement for cards and users of the TT scheme (alternative transport for persons who are unable to use public transport due to disability or illness), data system for the operation of TT cards and the data system.
The invitation to tenders concerns an agreement for the delivery of administration services for Vestfold and Telemark County, the issuance of payment cards (TT cards), customer service, and support for the users …
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2021-12-23Quality assurance system (Nettalliansen AS)
Nettalliansen is inviting tenders to a tender contest for the procurement of a Quality System for our owner companies in accordance with the description and requirements given in the Tender documentation.
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2021-10-18Development and administration of digital services for Oslo Municipality, 2nd notice (Oslo kommune v/Utviklings- og kompetanseetaten)
This procurement has previously been published with the reference number: 2021-327476.
Please see '0. Change Log' for the changes made from the previously published contest.
The procurement will ensure that Oslo Municipality has access to the correct competence and capacity in order to develop, administer, and further develop high quality digital services for inhabitants, employees, and businesses.
The whole contract area will be announced as two different contests and two different contracts.
- Contract …
Vis anskaffelsen » Nevnte leverandører:Netcompany Norway AS
2021-10-12Delivery of services for an operating environment (Microsoft, VM Ware, etc.) (Oljedirektoratet)
The contract will be valid for one year, with an option for OD to extend the contract annually for up to four years. The estimated annual contract value is NOK 5,000,000, excluding VAT. The estimated value is non-binding on OD and carries no rights for the tenderer.
See point 3, for further details on the assignment and the specifications of the needs.
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