Nyeste anskaffelser av help-desk-tjenester i Norge
2023-10-18DRIFT24 – IT operations and partner agreement for the courts of law (Domstoladministrasjonen)
The procurement will ensure stable operation of the necessary ICT infrastructure for the courts and the Court Administration, and support the organisation's strategic goal of having secure, stable and flexible ICT solutions.
A framework agreement willl be established with one tenderer for 4 years. The contracting authority will have the option to extend the framework agreement for a further one year + one year, a total maximum of six years.
The Court Administration assumes that annual call-offs on the …
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2022-06-27IT operations and associated services (Norsk kulturråd)
The Arts Council Norway has approx. 150 employees and has offices in Oslo, Bodø, and Trondheim. There are currently approx. 12 employees in each of the offices in Bodø and Trondheim.
The Arts Council Norway supports art and culture projects nationwide, carries out development work, and is an advisor for the government on cultural questions. Through support to professional artists, event holders, issuers, and various cultural activities, the Arts Council Norway contributes to art and culture is created, …
Vis anskaffelsen » Nevnte leverandører:Intility As
2022-05-18Contract, IT operations for the Norwegian Data Protection Authority (Datatilsynet) 2 (Datatilsynet)
The Norwegian Data Protection Authority (Datatilsynet) would like to enter into a contract with one tenderer for operational services. Up until now, the Norwegian Data Protection Authority's operations of ICT have been divided between internal resources in the Norwegian Data Protection Authority and the current operations provider. The ICT operations primarily include management of clients, mail systems, servers and network as well as technical assistance to end users. The Norwegian Data Protection …
Vis anskaffelsen » Nevnte leverandører:Move AS
2022-01-20ICT operations contract - stage 1 (Gassnova SF)
Gassnova SF would like to enter into a contract for ICT operations for 4 years, with an option for extensions that will be assessed by Gassnova every other year.
The contest will be held in two stages, with negotiations with up to the 3 best tenderers.
See the description, tender documentation and other documents for further information.
Click here https://permalink.mercell.com/169195960.aspx.
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2021-04-23Parallel Framework Agreements for the Purchase of Software and Services (Norsk Tipping AS)
Norsk Tipping intends to enter into parallel framework agreements for procurement of general software.
Norsk Tipping wants tenders for the purchase of ‘standard off-the-shelf’ and other software products that the company at any given time needs, as well as services connected to this.
• new purchase of software products;
• supplementary purchase of software products we already have in the portfolio;
• consultancy services and advisory services;
• it is relevant to select different operating forms for that …
Vis anskaffelsen » Nevnte leverandører:Atea AsCrayon AsTietoEVRY Norway AS
2019-07-09Maintenance of the Norwegian Media Authority's Salesforce Application (Medietilsynet)
The Norwegian Media Authority has had a digitalisation project since early autumn 2018, in which Salesforce has been implemented. This application currently supports the majority of case processing. The plan is to make Salesforce the Norwegian Media Authority's case processing system. In order to increase automation in case processing, Salesforce has been integrated with several third party systems.
We are looking to procure a supplier of user support for, as well as maintenance and further development …
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2019-07-02NRK MA3227/19E Service Desk and Client Services — Qualification (Norsk rikskringkasting AS)
One of NRK's main aims in its long term strategy is to be a world class broadcaster and producer of content. NRK believes that the core activities must have a higher priority in order to achieve this. NRK has therefore chosen to outsource parts of the IT services to external actors with expertise in such services. NRK will do this sequentially, split between the following categories:
1) Service desk and client services;
2) Network services;
3) Infrastructure as a service;
4) System consolidation and …
Vis anskaffelsen » Nevnte leverandører:Sopra Steria AS (hovedenhet)
2019-06-25Framework Agreement, Chat and Chatbot (Norsk Helsenett SF)
Norsk Helsenett HF invites tenderers to a contest for a Framework Agreement for manual chat and automated chatbot for all departments in health administration and for Pasientreiser. The entities are specified in the contest provisions.
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2018-10-16IT Service Desk (Innovasjon Norge)
The procurement's main aim is to cover Innovasjon Norge's need for an internal IT service desk, which also sees to simple operational and monitoring assignments. The service desk must function as a Single Point of Contact (SPOC) and support integrator for Innovasjon Norge's internal customers/employees, the IT division, the rest of the business (main office, district offices and foreign offices), third parties and other collaboration partners.
Click here https://permalink.mercell.com/93008796.aspx
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2018-05-02Procurement of a Framework Agreement for consultant communicator services within ICT (Departementenes sikkerhets- og serviceorganisasjon)
The department for performance management and procurements (VA) is making this procurement on behalf of the department for digital services (DT). DT operates central ICT systems for 11 ministries and DSS, which are on a joint ICT platform, in addition to local systems internally in DSS. The ICT systems include, amongst other things, network, telephony, databases and applications.
DT shall enter into a Framework Agreement with one tenderer for consultant communicator services within the following ICT …
Vis anskaffelsen » Nevnte leverandører:Bragd Consulting Network
2017-11-07ICT operation (Nissedal kommune)
The scope and purpose of the contract
A tender contest for the operation and user support for the ICT functions in Fyresdal, Nissedal and Seljord municipalities.
The tenderer shall function as the contracting authority' ICT department The assignment includes the management of all services and all software that the participating municipalities use at any time. The assignment includes physical appearance. The central operation shall be on the operation supplier's equipment.
Vis anskaffelsen » Nevnte leverandører:Aspit As
2016-09-27Procurement of consultancy services to Unit4 (Patentstyret [The Norwegian Industrial Property Office — NIPO])
The Norwegian Industrial Property Office hereby invites tenderers to an open tender competition on consultancy services related to the ERP system Unit4 Business World (UBW). We want to enter into parallel framework agreements with 3 to 5 tenderers. We use most of the modules in UBW. UBW has been used by the organisation for a long time, so there are some special adaptations in the programme. We are now on version Milestone 4.
The Norwegian Industrial Property Office needs skilled consultants on a …
Vis anskaffelsen » Nevnte leverandører:EVRY Norge ASKPMG ASUnit 4 AS
2014-02-11First-line service (UNINETT Norid AS)
The purpose of this competitive tender procedure is to establish a new agreement with a supplier of first-line service for Norid. The assignment will primarily involve responding to enquiries from registrars and domain subscribers, and if necessary transferring cases to the correct department or person at Norid. The complexity of the enquiries will vary widely, from very simply yes/no answers to e.g. detailed technical or legal explanations.
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2012-11-06New national system for the personnel security service (Nasjonal Sikkerhetsmyndighet)
The Norwegian National Security Authority (NSM), henceforth referred to as the Awarding Authority, is a directorate for protective security service. The Awarding Authority, shall within its area of responsibility, protect information and objects against espionage, sabotage and acts of terrorism, as well as be an initiator for strengthening the security condition and provide consultancy regarding the development of the security works in the society.
The Awarding Authority intends to procure a fully …
Vis anskaffelsen » Nevnte leverandører:Computas As
2011-03-04Open tender contest for purchase of administrative support system (Trøndelag brann- og redningstjeneste IKS)
Tender for hiring of an administrative support system with accompanying services. Basically the Awarding Authority requests stock products but realise that it may be requirement regarding purchase of development and/or adaptation to the Awarding Authority’s requirements. The system shall be hired, regardless of which system the Awarding Authority selects.
Note: to register your interest in this notice and obtain any additional information please visit the Doffin web site at …
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