Procurement of IT operations and support services

Trygderetten

The contracting authority would like to enter into a contract with one tenderer for the operation, monitoring, hosting, and support of the contracting authority's IT needs. The procurement is for the hire, operation and monitoring of infrastructure and network, application and database operation, as well as an option for 1st and 2nd line support. See the tender documentation and associated documents.

Frist

Fristen for mottak av tilbud var 2022-05-02. Anskaffelsen ble publisert 2022-03-30.

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2022-03-30 Kunngjøring av konkurranse
Kunngjøring av konkurranse (2022-03-30)
Gjenstand
Anskaffelsens omfang
Tittel: Data network management services
Referansenummer: 22/49
Kort beskrivelse:
The contracting authority would like to enter into a contract with one tenderer for the operation, monitoring, hosting, and support of the contracting authority's IT needs. The procurement is for the hire, operation and monitoring of infrastructure and network, application and database operation, as well as an option for 1st and 2nd line support. See the tender documentation and associated documents.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Drift av datanettverk 📦
Tilleggs-CPV: System- og støttetjenester 📦
Utførelsessted
NUTS-region: Norge 🏙️

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Nasjonalt eller føderalt byrå/kontor
Navn på tildelende myndighet: Trygderetten
Postadresse: Sandakerveien 130
Postnummer: 0484
Poststed: Oslo
Kontakt
Internettadresse: http://www.trygderetten.no 🌏
E-post: bsh@trygderetten.no 📧
Telefon: +47 23159568 📞
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=327624&B=KGVLIGHT 🌏
URL for deltakelse: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=327624&B=KGVLIGHT 🌏

Referanse
Datoer
Sendt dato: 2022-03-30 📅
Innleveringsfrist: 2022-05-02 📅
Publiseringsdato: 2022-04-04 📅
Identifikatorer
Kunngjøringsnummer: 2022/S 066-175862
OJ-S-utgave: 66

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The contracting authority would like to enter into a contract with one tenderer for the operation, monitoring, hosting, and support of the contracting authority's IT needs. The procurement is for the hire, operation and monitoring of infrastructure and network, application and database operation, as well as an option for 1st and 2nd line support. The tenderer will not have the operational responsibility for third party equipment such as telephony (switches, telephone exchange, and apparatuses). Trygderetten currently uses the case and archive system ESA 8.4. ESA stands for Evry Saks og Arkivsystem and is currently maintained by Sikri AS. Sikri has given notification that ESA will reach its 'end of life' during this contract period for operational services. This means that Trygderetten will have to look for alternatives during the contract period, which could influence the scope of the operations supplier's service. DFØ c/o Statens innkjøpssenter is considering to enter into two joint government contracts for equipment and services related to the data processing centre, servers, and infrastructure; one of the procurement of hardware, and one for service procurements (data processing centre services). Trygderetten can be bound to use such joint contracts in the contract period. Trygderetten currently leases 3 multifunctional machines (cf. Annex 3), which are run in the operating environment of the current operations supplier, but where Digiflow has the service and maintenance of the machines. This contract for the multifunctional machines will expire in August/September 2022. Trygderetten has started work on collecting new tenders for such machines. Statens innkjøpssenter is also considering to establish a joint government contract for multifunctional machines and printers that Trygderetten could be bound to use. Trygderetten uses the Linux operative system in one application (database) - SIFT (Search in Free Text), which are databases that are maintained by Retriever and where Trygderetten's employees can search historical decisions in relation to our legal practice. A large number of these will also be made available on Lovdata, so that over time this application/database will probably disappear.
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Varighet: 36 måneder
Beskrivelse av fornyelser:
The contract will be automatically renewed for 1 (one) year at a time unless
6 (six) months notice is given by the Contracting Authority, or the tenderer gives 12 (twelve)
months notice before the renewal date.
Beskrivelse av opsjoner:
The contract will be automatically renewed for 1 (one) year at a time unless
6 (six) months notice is given by the Contracting Authority, or the tenderer gives 12 (twelve)
months notice before the renewal date.
Utførelsessted
Hovedsted eller utførelsessted: Oslo

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Tenderers must be registered in a company register, professional register or a trade register in the country where the tenderer is established.
Økonomisk og finansiell stilling:
Tenderers must have sufficient economic and financial capacity to fulfil the contract.
Minste nivå(er) av standarder:
Credit rating showing the financial development in the last three years, based on the last known accounting figures. The rating must be carried out by a credit rating agency with a licence to provide such service.
Teknisk og faglig kapasitet:
Tenderers must have experience from comparable assignments with stable infrastructure and systems, which have been satisfactorily completed.
Tenderers must have a well developed quality assurance system.
Minste nivå(er) av standarder:
A description of the tenderer's up to 3 most relevant assignments in the last 3 years that show the tenderer's experience and achieved results. Use the template in annex 2. The description must not exceed 2 A4 pages for each assignment. It is the tenderer's responsibility to confirm relevance through the description.
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The contracting authority will carry out reference checks.
Description of the tenderer's quality assurance system.
If a tenderer is certified in accordance with ISO 9001 or equivalent 3rd party quality assurance certification, it is sufficient to provide a copy of a valid certificate.

Prosedyre
Rettslig grunnlag: 32014L0024
Tidspunkt for mottak av tilbud: 10:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 2022-06-30 📅
Dato for åpning av tilbud: 2022-05-02 📅
Tidspunkt for åpning av tilbud: 10:01

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 974 761 084
Kontakt
Kontaktpunkt: Bent Syver Halden
Internettadresse: www.trygderetten.no 🌏
Adresse til kjøperprofilen: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/409721 🌏
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=327624&B=KGVLIGHT 🌏

Utfyllende informasjon
Klageinstans
Navn: Oslo tingrett
Postadresse: C. J. Hambros plass 4
Poststed: Oslo
Postnummer: 0164
Land: Norge 🇳🇴
Kilde: OJS 2022/S 066-175862 (2022-03-30)
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