Fjellinjen´s areas of priority in 2018 include, amongst other things, digitalisation, automation and efficiency. We would like RPA and Chat bot technology to be seamlessly integrated in our value chain so that individual assignments can be handled efficiently by a robot. This will mean that our customer advisors have more time for important tasks such as customer care, increasing the value of the customer relationship and handling more complicated and comprehensive difficult cases.
Frist
Fristen for mottak av tilbud var 2018-02-09.
Anskaffelsen ble publisert 2017-12-27.
Kunngjøring av konkurranse (2017-12-27) Gjenstand Anskaffelsens omfang
Tittel: Communication and multimedia software package
Referansenummer: 2017-17
Kort beskrivelse:
“Fjellinjen´s areas of priority in 2018 include, amongst other things, digitalisation, automation and efficiency. We would like RPA and Chat bot technology...”
Kort beskrivelse
Fjellinjen´s areas of priority in 2018 include, amongst other things, digitalisation, automation and efficiency. We would like RPA and Chat bot technology to be seamlessly integrated in our value chain so that individual assignments can be handled efficiently by a robot. This will mean that our customer advisors have more time for important tasks such as customer care, increasing the value of the customer relationship and handling more complicated and comprehensive difficult cases.
Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet