2024-03-08IK-EEA 022-2024 Operation of telephone exchanges (Bergen Kommune - Innkjøp Konsern)
Bergen municipality shall enter into a contract with a tenderer who shall operate telephone exchanges and operation and maintenance of accompanying systems and integrations for the landline telephone service in the municipality. Operations shall be carried out in close cooperation with Bergen municipality ́s telecommunications supplier, currently. Telia and the municipality's internal operational service provider, Employee Services. Relevant services also include consultancy and assistance for …
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2022-05-02Telephony system for Helseforvaltningen - qualification phase (Norsk Helsenett SF)
Norsk helsenett SF would like to establish a joint consolidated telephony platform for all of Helseforvaltningen. The telephony platform will consist of a contact centre, telephone exchange, switchboard, and various integrations.
The system will be established in NHN's computer centre, and will be wholly or partially consumed by the entities in Helseforvantingen, based on each entity's need. Therefore a flexible price model is required that can be scaled up and down based on consumption of the individual …
Vis anskaffelsen » Nevnte leverandører:NetNordic Norway AS
2020-01-20Contract for Telephony Services (Statens vegvesen)
The contract includes infrastructure and services for the operation and maintenance of landline telephony, including: IP telephony, subscriptions, traffic and Intelligent Network (IN), etc.
See Annex 1 for further information.
Vis anskaffelsen » Nevnte leverandører:Telia Norge AS
2019-06-25Telephony (Statens vegvesen)
The contract must cover nationwide landline communication and associated services. The contract includes ISDN, PSTN, SIP/IPT trunks and IN solutions. As well as service related to establishment of new solutions and changes.
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2019-03-01Framework Agreement, Telephony Services, the North Troms Municipalities (Skjervøy kommune)
Skjervøy municipality is the Contracting Authority, together with several joint venture partners to the contract. The municipalities invite tenderers to an open tender contest for telephony services. The municipalities are using Nord-Troms municipalities' inter-municipal procurement service for the competition. A 2 year contract period with an option for 1+1 year. Options can be entered into individually or jointly.
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2019-02-04Telephone exchanges for the Police (Politiets fellestjenester)
The Norwegian Police Shared Services (PFT), henceforth referred as the Contracting Authority, would like to enter into a contract for maintenance services for telephone exchanges on the Mitel platform and Avaya platform respectively. Further details on the contracting parties, including who is defined as a customer in accordance with the contract, is stated in Annex 1, Point 2.
Vis anskaffelsen » Nevnte leverandører:NetNordic Communication AS
2018-06-12Procurement of an agreement for service and maintenance of a telephony solution (Statens vegvesen)
The objective of the procurement is to enter into an agreement for service and maintenance of Avaya and Trio products with associated services.
Avaya:
— monitoring of the centres according to the overview in the locations list,
— periodical service of the telephony centres,
— follow up of errors reported by the contracting authority, also to third parties,
— assistance and proactive advising,
— 24/7 assistance at multiple locations.
Trio:
— service and maintenance,
— patching and maintenance as needed,
— …
Vis anskaffelsen » Nevnte leverandører:NetNordic Communication AS
2017-12-06Framework agreement for the procurement of telephony services (Kongsvinger kommune)
Våler, Åsnes and Eidskog municipalities invite tenderers to an open tender contest for a joint framework agreement for the delivery of telephony services. The contract shall be used by the contracting authority´s entities/units when products and services included in the contract are to be procured.
The contract is for 3 years, with an option for an extension for 1 year. The total maximum contract period is 4 years.
A framework agreement will be signed with 1 tenderer.
Vis anskaffelsen » Nevnte leverandører:Phonero AS
2017-03-20Framework agreement, telephony products and maintenance agreements for a telephone exchange, etc (Brønnøysundregistrene)
The Brønnøysund Register Centre shall enter into a framework agreement for telephony products and maintenance agreement for the existing telephone exchange (Alcatel) and a call-centre system (Trio), in addition to Open Touch Multimedia Services subject to establishment.
The framework agreement shall have a duration of one year from 1.9.2017 with a unilateral option for the Brønnøysund Register Centre to extend the agreement with 1+1+1 year.
The options will be automatically triggered, unless there is …
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2016-12-19NRK-MA2956/16E Operations and maintenance of telephony system — qualification (Norsk rikskringkasting AS (NRK) [The Norwegian Broadcasting Corporation])
The Norwegian Broadcasting Corporation (hereafter called NRK) invites interested tenderers to apply for participation in a competition with negotiations about entry into contract for operations and maintenance including support for the end users of our telephony system.
The telephony system consist of Avaya Auro and Trio Switchboard solutions. The solution is placed at 24 location in Norway, with the main part located at two site in Oslo and Trondheim. The solution is the bearer of NRK's total IP …
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2016-10-06DL201600359 Telephony system (Statens arbeidsmiljøinstitutt [The National Institute of Occupational Health])
The competition concerns a framework agreement for the delivery of a new telephony system for STAMI
STAMI shall procure a new telephony system. The delivery shall include pilot, equipment, software and services, as well as operation and maintenance. The aim of the procurement is to establish a good telephone and interaction service for all employees in STAMI, which covers internal needs as regards quality, functionality, security, flexibility and the ability to integrate with other computer systems. The …
Vis anskaffelsen » Nevnte leverandører:Intelecom Group As
2016-03-22Telephony services for the mid-Trøndelag counties (Stjørdal kommune [Stjørdal municipality])
The mid-Trøndelag municipalities shall have a telephony and communication platform that gives increased availability, better interaction internally and externally and is more efficient for the municipalities.
The procurement shall, after its implementation, reduce costs and technical complexity.
A further description of the assignment is given in annex 1 the requirement specifications.
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2014-01-09Purchase of service and support agreement for phone system with call center service as well as purchase of equipment (Statens kartverk)
The Principal would like to enter into an agreement which encompasses service and maintenance for the telephone system with call centre and support systems. The Service agreement shall ensure that the telephone system has the highest possible uptime, and in the event of errors and defects in the system, the supplier will troubleshoot and fix within specified deadlines. The Principal shall also buy equipment (HW) and software (SW) for expansions and upgrades from the supplier and that the supplier shall …
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2013-10-01Operator services landline telephony (Arbeids- og velferdsdirektoratet, Økonomiavdelingen, Anskaffelsesseksjonen)
Contract for operator services, landline telephony. The contract shall also allow for a gradual reduction of the current landline telephony system, and a gradual increase of mobile systems. The Norwegian Labour and Welfare Organisation (NAV) consists of the Labour and Welfare Department and the parts of the municipalities' socal services that are included in the joint local offices.
Two other competitions will also be announced this year within telephony.
1. The procurement of operational services for …
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2013-10-01Operational services for NAV's internal system for landline telephony (Arbeids- og velferdsdirektoratet, Økonomiavdelingen, Anskaffelsesseksjonen)
The contract shall cover further operation and administration of the existing landline telephony system for the users in NAV.
The Norwegian Labour and Welfare Organisation (NAV) consists of the Labour and Welfare Department and the parts of the municipalities' socal services that are included in the joint local offices.
Two other competitions will also be announced this year within telephony:
1. The procurement of operator services, landline telephony.
2. The procurement of mobile telephony services.
In …
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2013-07-22Procurement of communication system (Gjesdal kommune)
The procurement includes a new modern, general communication system for all of the municipality's locations, including necessary equipment packages. To the degree mobile telephones are to be involved, the existing telephones shall mainly be used. Future requirements for apparatus and equipment included in the system shall be subject to call-offs against this agreement for up to 3 years subsequent to completed implementation.
Note: To register your interest in this notice and obtain any additional …
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2013-07-04Purchase of a new voice and communication system (Østfold fylkeskommune)
The Awarding Authority shall procure a joint voice and communication system for the entire organisation.
Note: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at: http://www.doffin.no/Search/Search_Switch.aspx?ID=299737
Vis anskaffelsen » Nevnte leverandører:Atea As
2013-05-30Nordlandssykehuset Bodø. Contract K 524 - Telephony system (Nordlandssykehuset HF Bodø)
Nordlandssykehuset HF, construction stage 2 of the Development project in Bodø is subject to implementation. In connection with this, expansion/procurement of a new telephony system shall be executed. The existing telephony system is of the type Aastra MX-One integrated with Trio expedience support system (centralized dispatching), personal pagers and MS Lync.
The works include:
- Relocation of telephone exchange (servers) in order to obtain structural redundancy.
- Telephony system for new/ renovated …
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2012-07-27Telephony system (Kontoret for voldsoffererstatning)
New telephony system with an exchange system and an option for a service centre.
Note: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=264292.
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2012-05-02Purchase of upgrade of telephony solution, new support system, IP phones (Stortingets Administrasjon)
The Norwegian Parliament Administration shall enter into an agreement for delivery of the following:
— Upgrade of existing Aastra MD110 telephony solution to MX-ONE server version 5.x (released version),
— New telephony support system,
— IP phones, with option to purchase conventional phones.
In addition there is need for maintenance agreement for the above mentioned.
There will be one agreement with one vendor covering all three deliveries. For telephony support systems it is desired that the vendors …
Vis anskaffelsen » Nevnte leverandører:Datametrix AS
2012-04-30Framework agreement telephony (Indre Østfold Data IKS)
The owner municipalities of Indre Østfold Data IKS (IØD) currently have separate telephony systems of varying age and quality. IØD would like to establish a framework agreement with one service provider for procurements of a joint telephony system for the owner municipalities. The telephony system can be offered for installation in the awarding authority’s premises or as a “cloud system”. The framework agreement shall include both an exchange system, user equipment, migration and services plus a number …
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2012-01-13Framework agreement telephony (Indre Østfold Data IKS)
The owner municipalities in Indre Østfold Data IKS (IØD) currently has separate telephony systems of varying age and quality. IØD would like to establish a framework agreement with one supplier for procurements of a joint telephony system for the owner municipalities. The telephony system can be offered for installation in the awarding authority’s premises or as a “cloud system”. The framework agreement shall include the central system, user equipment, migration and services plus a number of options.
The …
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2011-07-01ICT operational services telephony (Trondheim Kommune)
The aim of the contract is to ensure uniform operation and administration of the awarding authority’s telephony system. The contract shall cover operation of the telephony system with equipment and accompanying software that the awarding authority currently has, as well as relevant equipment and systems which are procured and implemented during the contract period.
The service provider shall offer uniform and competitive systems which are save costs and give more value for the awarding authority by …
Vis anskaffelsen » Nevnte leverandører:Atea As
2011-01-26New telephony system for Finnmark County (Finnmark fylkeskommune)
A new joint telephony system with accompanying consultancy services shall be purchased.
NOTE: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=221823.
Vis anskaffelsen » Nevnte leverandører:Atea
2011-01-03Telephony system, call centre (NSB AS)
Norwegian State Railways (the Awarding Authority) wishes to enter into a new contract for telephony system for the call centre. The procurement shall cover the Awarding Authority’s call centre requirements for telephony system, key choice system, customer relationship management (CRM)/sales support, opening hours’ management and statistics. The system shall be integrated with the Awarding Authority’s systems and exchange data with associated systems.
Note: to register your interest in this notice and …
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