Framework agreement telephony

Indre Østfold Data IKS

The owner municipalities in Indre Østfold Data IKS (IØD) currently has separate telephony systems of varying age and quality. IØD would like to establish a framework agreement with one supplier for procurements of a joint telephony system for the owner municipalities. The telephony system can be offered for installation in the awarding authority’s premises or as a “cloud system”. The framework agreement shall include the central system, user equipment, migration and services plus a number of options.
The municipalities are free to use the contract in the contract period.
Note: to register your interest in this notice and obtain any additional information please visit the Doffin web site at http://www.doffin.no/Search/Search_Switch.aspx?ID=247644.

Frist

Fristen for mottak av tilbud var 2012-03-01. Anskaffelsen ble publisert 2012-01-13.

Hvem?

• Indre Østfold Data IKS

Hva?

Hvor?

• Norge

Anskaffelseshistorikk

Dato	Dokument
2012-01-13	Kunngjøring av konkurranse
2012-04-18	Tilleggsinformasjon

Kunngjøring av konkurranse (2012-01-13)
Gjenstand
Anskaffelsens omfang
Tittel: telephone exchanges
Antall eller omfang:

A fully developed system must be able to serve just under 2000 subscribers with up to 200 simultaneous conversations. However only Askim municipality shall migrate and be connected to the new system from the start. Hobøl and Skiptvet municipalities will probably also join the system during the contract period, whilst Eidsberg, Spydeberg and Trøgstad municipalities have relatively modern telephony systems and are more uncertain.

Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Varer
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Telefonsentraler 📦

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Regionalt eller lokalt byrå/kontor
Navn på tildelende myndighet: Indre Østfold Data IKS
Postadresse: Dr.Randersgt 3, Pb 25
Postnummer: 1801
Poststed: Askim
Kontakt
Internettadresse: http://www.smikt.no 🌏
E-post: ve@smikt.no 📧
Telefon: +47 95130127 📞

Referanse
Datoer
Sendt dato: 2012-01-13 📅
Innleveringsfrist: 2012-03-01 📅
Publiseringsdato: 2012-01-17 📅
Identifikatorer
Kunngjøringsnummer: 2012/S 10-015662
OJ-S-utgave: 10
Tilleggsinformasjon
(NT Ref:247684).

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

The municipalities are free to use the contract in the contract period.

Note: to register your interest in this notice and obtain any additional information please visit the Doffin web site at http://www.doffin.no/Search/Search_Switch.aspx?ID=247644.

Beskrivelse av opsjoner:

The options are described in the tender document’s chapter 6.2 option. The supplier shall be able to provide these services if the awarding authority has a need for them in the framework agreement period. The services shall be priced in the tender form. In short these will be:

1. Operation/support contract;

2. Moving the reply function;

3. Location independent exchange application;

4. Alternative apparatuses;

5. Warnings to queue agents when the queue reaches threshold values;

6. Integration mobile telephone;

7. Support for IAX2;

8. Showing status of mobile telephones in the exchange application;

9. Telephone conference – automatic generation of PIN-codes;

10. Break into a conversation (for the forwarder);

11. Speech reply in queue, where the caller is given a choice on being called back;

12. Video;

13. Share of free software that is included in the system;

14. Pre-configuration and adaptation of soft phones;

15. List of name of external calls with number information;

16. Internal subscribers shall get an engaged signal when they call another internal subscriber who is engaged in a conversation;

17. Expanded conference/remote teaching module;

18. Recording conference;

19. Other functionality (we encourage good, useful and user friendly systems that are suitable for our largest user groups).

See the tender documents for further information on these points.

Varighet: 36 måneder
Referansenummer: 2012-001-A
Utførelsessted
Hovedsted eller utførelsessted: Askim, Norway.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:

(1) Company registration certificate;

(2) Evidence of enrolment on the professional or trade register, as required by national law, in the country where the company is established;

(3) Value added tax certificate (national requirement);

(4) Company tax certificate (national requirement);

(5) Self-declaration in compliance with Appendix 2 (HSE) of the Norwegian procurement regulations (national requirement).

Økonomisk og finansiell stilling:

(1) The company’s most recent annual report including new information of relevance to the company’s accounting figures;

(2) Other documentation required (please state below).

Credit rating, not older than 6 months, based on the last known accounting figures. The rating shall be carried out by a publicly certified credit rating institution.

Minste nivå(er) av standarder:

If the supplier due to valid reasons cannot provide the documentation that the awarding authority has requested, he can prove his economic and financial position by other documentation that the awarding authority can accept.

Teknisk og faglig kapasitet:

(1) Manpower proposed for this contract (organisation chart) with names and CV's of the key personnel who will be responsible for its execution (for service and works contracts);

(2) A list of the principal deliveries effected, or main services provided, by the company, in the past three years, with the values, dates and recipients (for supply and service contracts);

(3) A statement of the quality assurance/quality control system operated by the company;

(4) A certificate issued by an accredited certification authority attesting to the quality assurance, production or technical capacity of the company, or equivalent documentation (for service and works contracts).

Kontraktutførelse
Hovedfinansieringsvilkår og betalingsordninger og/eller henvisning til relevante bestemmelser som regulerer dem: See the tender documents.

Prosedyre
Varighet av rammeavtalen i år: 3
Tilbudets gyldighetsperiode: 3 måneder
Dato for åpning av tilbud: 2012-03-02 📅
Åpningssted: IØD's lpremises, dr. Randersgt. 3, 1830 Askim, NORWAY.
Sted: IØD's lpremises, dr. Randersgt. 3, 1830 Askim, NORWAY.
Språk
Andre språk: Norwegian.

Oppdragsgiver
Identitet
Navn på tildelende myndighet: Askim kommune
Eidsberg kommune
Hobøl kommune
Skiptvet kommune
Spydeberg kommune
Trøgstad kommune
Kontakt
Kontaktpunkt: Vegard Eliassen
Internettadresse: www.smikt.no 🌏
Adresse til kjøperprofilen: http://www.doffin.no//search/Search_AuthProfile.aspx?ID=AA28931 🌏

Referanse
Identifikatorer
Referansenummer tildelt av oppdragsgiver: 2012-001-A

Utfyllende informasjon
Klageinstans
Navn: Indre Østfold Data IKS
Postadresse: Postboks 25
Poststed: Askim
Postnummer: 1801
Land: Norge 🇳🇴
E-post: post@smikt.no 📧
Telefon: +47 97789090 📞
Internettadresse: www.smikt.no 🌏
Informasjon om frister for klage: The appeals deadline after the choice of supplier = 10 days.
Kilde: OJS 2012/S 010-015662 (2012-01-13)

Tilleggsinformasjon (2012-04-18)
Gjenstand
Metadata for kunngjøring
Dokumenttype: Tilleggsinformasjon

Referanse
Datoer
Sendt dato: 2012-04-18 📅
Publiseringsdato: 2012-04-21 📅
Identifikatorer
Kunngjøringsnummer: 2012/S 78-127375
Refererer til kunngjøring: 2012/S 10-015662
OJ-S-utgave: 78
Kilde: OJS 2012/S 078-127375 (2012-04-18)

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