The purpose of this competitive tender procedure is to establish a new agreement with a supplier of first-line service for Norid. The assignment will primarily involve responding to enquiries from registrars and domain subscribers, and if necessary transferring cases to the correct department or person at Norid. The complexity of the enquiries will vary widely, from very simply yes/no answers to e.g. detailed technical or legal explanations.
Frist
Fristen for mottak av tilbud var 2014-03-26.
Anskaffelsen ble publisert 2014-02-11.
Kunngjøring av konkurranse (2014-02-11) Gjenstand Anskaffelsens omfang
Tittel: Helpdesk services
Antall eller omfang:
“The purpose of this competitive tender procedure is to establish a new agreement with a supplier of first-line service for Norid. The assignment will...”
Antall eller omfang
The purpose of this competitive tender procedure is to establish a new agreement with a supplier of first-line service for Norid. The assignment will primarily involve responding to enquiries from registrars and domain subscribers, and if necessary transferring cases to the correct department or person at Norid. The complexity of the enquiries will vary widely, from very simply yes/no answers to e.g. detailed technical or legal explanations.
Vis mer Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Help-desk-tjenester📦
Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet
Oppdragsgiver Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Annet
Navn på tildelende myndighet: UNINETT Norid AS
Postadresse: Abels gate 5 - Teknobyen
Postnummer: 7465
Poststed: Trondheim
Kontakt
Internettadresse: http://www.norid.no🌏
E-post: anbud@norid.no📧
Telefon: +47 07355📞