Nyeste anskaffelser av modernisering av telefonsentraler i Norge
2024-03-08IK-EEA 022-2024 Operation of telephone exchanges (Bergen Kommune - Innkjøp Konsern)
Bergen municipality shall enter into a contract with a tenderer who shall operate telephone exchanges and operation and maintenance of accompanying systems and integrations for the landline telephone service in the municipality. Operations shall be carried out in close cooperation with Bergen municipality ́s telecommunications supplier, currently. Telia and the municipality's internal operational service provider, Employee Services. Relevant services also include consultancy and assistance for …
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2016-12-19NRK-MA2956/16E Operations and maintenance of telephony system — qualification (Norsk rikskringkasting AS (NRK) [The Norwegian Broadcasting Corporation])
The Norwegian Broadcasting Corporation (hereafter called NRK) invites interested tenderers to apply for participation in a competition with negotiations about entry into contract for operations and maintenance including support for the end users of our telephony system.
The telephony system consist of Avaya Auro and Trio Switchboard solutions. The solution is placed at 24 location in Norway, with the main part located at two site in Oslo and Trondheim. The solution is the bearer of NRK's total IP …
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2014-12-30Procurement of operation and software for Telephony and call centre solution (Fjellinjen AS)
Fjellinjen wishes to procure a data solution for collection of incoming inquiries to our customer service centre. Fjellinjen currently has a customer service centre consisting of 45 agents who handle telephony, email, Chat, Facebook/Twitter, web inquiries and written inquiries. Current opening hours are 8:00-20:00.
The combined traffic volume as per January 2014 estimated approximately 1,000 conversations per day and approximately 600 emails, 250 Chat and web inquiries daily.
See Annex 1 for further …
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2013-09-20Telephony services for the Norwegian Coastal Administration (NCA) (Kystverket - Enhet for Interne tjenester)
The Norwegian Coastal Administration (NCA) requests to enter into a framework agreement for the supply of
— fixed telephony, mobile and data traffic,
— telephones, mobile phones and other accessories,
— management and development of existing infrastructure delivered in accordance with the tender documents part II appendix 1.
Note: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=305779
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2013-02-25Framework agreement telephony Hedmark IKT (Hedmark IKT)
The competition is for all traffic for landline telephony and mobile telephony, as well as equipment, services and any operation and service contracts for our existing telephony systems. We do not want a framework agreement that is binding as regards the volume of traffic, products or services.
Note: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=284650.
Vis anskaffelsen » Nevnte leverandører:Atea As
2013-02-07Mobile equipment, traffic services on mobile equipment, internet access,related equipment/software (Norsk kulturråd)
The Arts Council Norway shall enter into a framework agreement for mobile equipment, traffic contract for mobile equipment and traffic contract internet/landline telephony etc. In addition there will be a need for assistance with the choice of new equipment etc.
A minor part of the contract will be assistance with the operation, service and maintenance of central accompanying administrative tools.
As the procurement of supplies and traffic costs is expected to make up most of the contract's total value, …
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2012-11-05Procurement of operating and software solution for telephony and contact centre solution (Fjellinjen AS)
Fjellinjen wants to procure a data solution for handling inbound calls to our call center. Fjellinjen currently has a call center staffed by 55 agents who handle telephone calls, e-mails, web inquiries and written inquiries. Total traffic volume, per January 2012, is estimated at approx. 1 000 calls, as well as approx. 500 e-mails and web inquiries daily.
NOTE: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at …
Vis anskaffelsen » Nevnte leverandører:Intelecom Group As
2012-06-18Procurement and management of telephony system (Fjellinjen AS)
Fjellinjen, henceforth referred to as the Awarding Authority, shall procure a computer system for management of incoming requests to the Awarding Authority’s customer centre. The Awarding Authority has at present a customer centre comprising of 55 agents who manage telephony, e-mail and web requests and written requests. The total traffic volume is per January 2012 estimated to approx. 1 000 conversations per day as well as 500 e-mails and web requests per day.
NOTE: To register your interest in this …
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2012-05-02Purchase of upgrade of telephony solution, new support system, IP phones (Stortingets Administrasjon)
The Norwegian Parliament Administration shall enter into an agreement for delivery of the following:
— Upgrade of existing Aastra MD110 telephony solution to MX-ONE server version 5.x (released version),
— New telephony support system,
— IP phones, with option to purchase conventional phones.
In addition there is need for maintenance agreement for the above mentioned.
There will be one agreement with one vendor covering all three deliveries. For telephony support systems it is desired that the vendors …
Vis anskaffelsen » Nevnte leverandører:Datametrix AS
2012-04-30Framework agreement telephony (Indre Østfold Data IKS)
The owner municipalities of Indre Østfold Data IKS (IØD) currently have separate telephony systems of varying age and quality. IØD would like to establish a framework agreement with one service provider for procurements of a joint telephony system for the owner municipalities. The telephony system can be offered for installation in the awarding authority’s premises or as a “cloud system”. The framework agreement shall include both an exchange system, user equipment, migration and services plus a number …
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2012-01-13Framework agreement telephony (Indre Østfold Data IKS)
The owner municipalities in Indre Østfold Data IKS (IØD) currently has separate telephony systems of varying age and quality. IØD would like to establish a framework agreement with one supplier for procurements of a joint telephony system for the owner municipalities. The telephony system can be offered for installation in the awarding authority’s premises or as a “cloud system”. The framework agreement shall include the central system, user equipment, migration and services plus a number of options.
The …
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2011-07-01ICT operational services telephony (Trondheim Kommune)
The aim of the contract is to ensure uniform operation and administration of the awarding authority’s telephony system. The contract shall cover operation of the telephony system with equipment and accompanying software that the awarding authority currently has, as well as relevant equipment and systems which are procured and implemented during the contract period.
The service provider shall offer uniform and competitive systems which are save costs and give more value for the awarding authority by …
Vis anskaffelsen » Nevnte leverandører:Atea As
2011-03-072011/4320 Framework agreement telephony–Subscription/traffic services/mobile phones/related equipm (Direktoratet for Samfunnssikkerhet og Beredskap)
The objective of the procurement is to cover the Directorate for Civil Protection and Emergency Planning’s, henceforth referred to as the Awarding Authority, requirements for telephony including subscription/traffic services (landline and mobile telephony) as well as mobile phones and related equipment.
The Awarding Authority shall either enter into one joint framework agreement for telephony services and telephones/equipment or one framework agreement for telephony services and one framework agreement …
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