Nyeste anskaffelser av digitale telefonsentraler i Norge
2025-03-03Procurement of maintenance and servicing services for the municipality ́s telephony systems. (Drammen kommune)
Drammen municipality has a telephony system with a local centre in the municipality ́s computer centre. The telephony system consists of Avaya Aura telephone exchange and Trio telephony support system. The central is connected to IPT (ip trunk) with the operator Telia.The municipality ́s policy states that all locations for stand-by considerations shall have a minimum of one telephone in the landline telephone network, although many entities as far as possible switch to mobile telephony. The municipality …
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2024-03-08IK-EEA 022-2024 Operation of telephone exchanges (Bergen Kommune - Innkjøp Konsern)
Bergen municipality shall enter into a contract with a tenderer who shall operate telephone exchanges and operation and maintenance of accompanying systems and integrations for the landline telephone service in the municipality. Operations shall be carried out in close cooperation with Bergen municipality ́s telecommunications supplier, currently. Telia and the municipality's internal operational service provider, Employee Services. Relevant services also include consultancy and assistance for …
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2022-05-02Telephony system for Helseforvaltningen - qualification phase (Norsk Helsenett SF)
Norsk helsenett SF would like to establish a joint consolidated telephony platform for all of Helseforvaltningen. The telephony platform will consist of a contact centre, telephone exchange, switchboard, and various integrations.
The system will be established in NHN's computer centre, and will be wholly or partially consumed by the entities in Helseforvantingen, based on each entity's need. Therefore a flexible price model is required that can be scaled up and down based on consumption of the individual …
Vis anskaffelsen » Nevnte leverandører:NetNordic Norway AS
2019-02-04Telephone exchanges for the Police (Politiets fellestjenester)
The Norwegian Police Shared Services (PFT), henceforth referred as the Contracting Authority, would like to enter into a contract for maintenance services for telephone exchanges on the Mitel platform and Avaya platform respectively. Further details on the contracting parties, including who is defined as a customer in accordance with the contract, is stated in Annex 1, Point 2.
Vis anskaffelsen » Nevnte leverandører:NetNordic Communication AS
2017-12-22A switchboard supporting system (Uninett AS)
The objective of the tender contest is to enter into a framework agreement regarding a supporting system for telephony, including services thereof.
Thorough description of the delivery is in Annex 1 to contract SSA-L.
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2017-03-20Framework agreement, telephony products and maintenance agreements for a telephone exchange, etc (Brønnøysundregistrene)
The Brønnøysund Register Centre shall enter into a framework agreement for telephony products and maintenance agreement for the existing telephone exchange (Alcatel) and a call-centre system (Trio), in addition to Open Touch Multimedia Services subject to establishment.
The framework agreement shall have a duration of one year from 1.9.2017 with a unilateral option for the Brønnøysund Register Centre to extend the agreement with 1+1+1 year.
The options will be automatically triggered, unless there is …
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2016-12-19NRK-MA2956/16E Operations and maintenance of telephony system — qualification (Norsk rikskringkasting AS (NRK) [The Norwegian Broadcasting Corporation])
The Norwegian Broadcasting Corporation (hereafter called NRK) invites interested tenderers to apply for participation in a competition with negotiations about entry into contract for operations and maintenance including support for the end users of our telephony system.
The telephony system consist of Avaya Auro and Trio Switchboard solutions. The solution is placed at 24 location in Norway, with the main part located at two site in Oslo and Trondheim. The solution is the bearer of NRK's total IP …
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2016-05-1116-015 — New telephony system for AS Vinmonopolet (AS Vinmonopolet (The Norwegian Wine and Spirits Monopoly))
Vinmonopolet shall collect tenders for the delivery of a complete modern and flexible telephony system. Wireless IP apparatuses are currently used in all our locations. A transition to mobile telephones as landlines will be considered as 1 of several alternatives. The delivery can include several of these elements:
Multi-channel exchange with flexible contact centre.
Integration between the exchange and the ERP system for our customer centre.
Operator services for land-line telephony.
Wireless telephone …
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2014-10-07New phone system for Flytoget AS (Flytoget AS)
Flytoget AS invite tenderers to a competition for the provisions of a new telephone system that includes the following four system elements: 1. web based call centre, 2. telephone system, 3. WIFI hotspot — data communication subscription and 4.SMS-system with a contract for support, operation and maintenance. Tenderers are free to submit a tender for one or several of these system elements.
About the Airport Express Train:
The Airport Express Train shall offer the best transport service to and from Oslo …
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2014-09-26Telephony system for SPK (Statens Pensjonskasse)
The aim of the procurement is to establish a good telephone service for all employees in SPK, which covers internal needs as regards quality, functionality, flexibility and the ability to integrate with other computer systems.
SPK shall move into new premises at Skøyen April 2015, and must thus establish a new telephony system + user equipment for all employees, temporary staff and consultants, approx. 450 users. Establish advanced telephone functionality for our customer centre, approx. 60 users.
A …
Vis anskaffelsen » Nevnte leverandører:Evry AS
2013-04-11Telephone products and service agreements for telephone exchange and call centre solution (Brønnøysundregistrene)
A framework agreement for telephony products and maintenance contracts shall be established for existing telephone exchange (Alcatel) and call-center solution. (Trio).
Duration:
Framework agreement for telephony products: 01.09.2013 – 31.08.2015
Maintenance agreement for telephone exchange (Alcatel): 01.09.2013 – 31.08.2015
Maintenance agreement for call-senter solution (Trio): 15.04.2014 – 14.04.2016
Brønnøysundregistrene shall have a unilateral option to extend the agreements by 1+1 year(s).
Tenders …
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2013-02-25Framework agreement telephony Hedmark IKT (Hedmark IKT)
The competition is for all traffic for landline telephony and mobile telephony, as well as equipment, services and any operation and service contracts for our existing telephony systems. We do not want a framework agreement that is binding as regards the volume of traffic, products or services.
Note: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=284650.
Vis anskaffelsen » Nevnte leverandører:Atea As
2012-10-22The Norwegian Theatre - upgrading the telephone system (Det Norske Teatret)
The existing telephone system shall be replaced and upgraded to a new ISDN based telephone system with a digital telephone exchange and telephone apparatuses.
Note: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=270782.
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2012-05-02NRK-MA2426/12E. Acquisition of a new telephony system - qualification (Norwegian Broadcasting Corporation Ltd. (NRK))
Norwegian Broadcasting Corporation (hereinafter referred to as NRK) invites interested suppliers to apply for participation in competition with negotiations for entering into a contract for the delivery and deployment of new telephony system with subsequent support and maintenance. NRK need access to innovative communication and collaboration services that best suits their needs of business at any time. NRK regards itself at the forefront in the use of modern technology, which in turn sets the …
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2011-03-28Framework agreement telephony and support system - equipment and services (Drammensregionens Kommunale IKT-Tjeneste)
Drammensregionen IKT (D-IKT) shall enter into a contract for equipment, maintenance and use of consultancy services connected to telephony services. The contract is for the procurement of telephone apparatuses and hardware connected to telephone exchanges. Furthermore, maintenance and consultancy services connected to the equipment and software, including the telephone network, telephone exchanges and telephony support system.
NOTE: To register your interest in this notice and obtain any additional …
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2011-03-15Upgrading of telephone switchboard with support system (Universitetet i Bergen)
Bergen University (UiB) will upgrade their telephone equipment. The key words for the new solution will be Voice Over Internet Protocol (VOIP) and Unified Communication (UC). Negotiations will be undertaken on the basis of tenders received. The solution will include so many elements in complex interaction that negotiations are essential to arrive at a solution with which both UiB and the supplier are comfortable. We consider that it is impossible to determine such precise specifications to enable the …
Vis anskaffelsen » Nevnte leverandører:Netnordic As
2011-01-26New telephony system for Finnmark County (Finnmark fylkeskommune)
A new joint telephony system with accompanying consultancy services shall be purchased.
NOTE: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=221823.
Vis anskaffelsen » Nevnte leverandører:Atea
2011-01-03Telephony system, call centre (NSB AS)
Norwegian State Railways (the Awarding Authority) wishes to enter into a new contract for telephony system for the call centre. The procurement shall cover the Awarding Authority’s call centre requirements for telephony system, key choice system, customer relationship management (CRM)/sales support, opening hours’ management and statistics. The system shall be integrated with the Awarding Authority’s systems and exchange data with associated systems.
Note: to register your interest in this notice and …
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