16-015 — New telephony system for AS Vinmonopolet

AS Vinmonopolet (The Norwegian Wine and Spirits Monopoly)

Vinmonopolet shall collect tenders for the delivery of a complete modern and flexible telephony system. Wireless IP apparatuses are currently used in all our locations. A transition to mobile telephones as landlines will be considered as 1 of several alternatives. The delivery can include several of these elements:
Multi-channel exchange with flexible contact centre.
Integration between the exchange and the ERP system for our customer centre.
Operator services for land-line telephony.
Wireless telephone apparatuses.
Operator services for mobile telephony.
Subscription services for mobile telephony.
Mobile telephones.
The delivery's extent is telephony services for Vinmonopolet's shops as well as the Chain Office and remote trade stocks.
Tenderers shall not describe system proposals, but only respond to the formal requirements as stated in the qualification requirements.
The Contracting Authority uses Mercell Sourcing Service. To express your interest and gain access to any documents, please click on the link below or copy and paste the link into your browser. (http://permalink.mercell.com/58720377.aspx). Then follow the instructions on the website.

Frist
Fristen for mottak av tilbud var 2016-06-13. Anskaffelsen ble publisert 2016-05-11.

Hvem?

Hva?

Hvor?

Anskaffelseshistorikk
Dato Dokument
2016-05-11 Kunngjøring av konkurranse
Kunngjøring av konkurranse (2016-05-11)
Gjenstand
Anskaffelsens omfang
Tittel: Switchboard panels
Antall eller omfang:
“The delivery's extent is telephony services to Vinmonopolet's shops (approx. 324 shops at the end of 2016) as well as the Chain Office and remote trade stocks.”
Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Sentralbord 📦

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Annet
Navn på tildelende myndighet: AS Vinmonopolet (The Norwegian Wine and Spirits Monopoly)
Postadresse: Akersgaten 51
Postnummer: 0130
Poststed: Oslo
Kontakt
E-post: bard-einar.heggelund@vinmonopolet.no 📧
Telefon: +47 04560 📞

Referanse
Datoer
Sendt dato: 2016-05-11 📅
Innleveringsfrist: 2016-06-13 📅
Publiseringsdato: 2016-05-13 📅
Identifikatorer
Kunngjøringsnummer: 2016/S 092-165585
OJ-S-utgave: 92
Kilde: OJS 2016/S 092-165585 (2016-05-11)