Nyeste anskaffelser der leverandøren Manag-E Norge AS nevnes
2018-04-18New process support tool — ITSM (Norsk Helsenett SF)
The aim is to procure and implement a new ITSM tool. NHN shall use a joint ITSM tool that shall meet needs across the organisation. At first the new tool shall replace the current use of an ITSM tool with the accompanying ITIL processes. In the long term, the use of the new tool shall be expanded with more ITIL processes and support processes within, amongst other things, HR, procurements and portfolio management.
NHN would like to use the procurement to replace the current system with a modern, …
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2018-03-26New system for customer enquiries (Bærum kommune)
The objective of this procurement is to replace the current system for handling customer enquiries, at the same time as allowing for expansion of future solutions to be able to include multiple disciplines.
In 2017 the contracting authority established a service centre with the purpose of assisting and supporting managers and employees in Bærum kommune regarding administrative oriented enquiries in the disciplines of Wages, HR, Procurements and accounts. To handle the customer enquiries in the new …
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