2022-12-14Procurement of a NOARK 5 certified archive core (Forbrukertilsynet)
Forbrukertilsynet intends to acquire a new archive system to improve the efficiency of work processes, increase document capture and improve information security. Forbrukertilsynet needs a free-standing NOARK 5 core, with user interface for archive assignments and APIs for integration with Forbrukertilsynet's tool for process flow. This is so that suitable processes for case management can be implemented.
Vis anskaffelsen » Nevnte leverandører:Documaster AS
2022-12-01Procurement of case management system for the Norwegian Consumer Authority (Forbrukertilsynet)
The Norwegian Consumer Authority needs a system that can receive and process external and internal enquiries. The enquiries can apply to complaints in the relationship between users and businesses. The enquiries can be submitted via online forms, telephone, email or traditional letters. Such enquiries must be processed in accordance with consistent and formal processes. The enquiries may result in the need for mediation and subsequent measures, or supervision of industries or businesses.
Vis anskaffelsen » Nevnte leverandører:Machina AS
2020-09-08The Development, Operation and Maintenance of forbrukertilsynet.no (Forbrukertilsynet)
The consumer authority invites tenderers to participate in a negotiated procedure, with the aim of entering into contracts with a total provider for the development, operation and maintenance of forbrukertilsynet.no, including updates to the technical platform.
The consumer authority would like a total delivery including further development of the website for the entity, with a launch in spring 2021. The delivery will include the operation, maintenance, support contract, troubleshooting, follow-up, and …
Vis anskaffelsen » Nevnte leverandører:Frontkom AS