Procurement of a case management and archive system

Jernbanedirektoratet

The Railway directorate shall procure a complete case/archive system, based on the Noark 5 standard, with archive functionality and functions for general case management for the Railway directorate and the Norwegian Railway Museum. The system shall be integrable with multiple professional systems. Integration with tender management tools, recruitment tools and Microsoft Teams shall be part of the system. The system should be able to pass on letters via Altinn and a digital mailbox to the citizen.
There should be a low threshold for users to use the system, and at the same time give the users the tool they need to document their activities.
The system must allow further development in accordance with national requirements and user needs.

Frist

Fristen for mottak av tilbud var 2023-05-30. Anskaffelsen ble publisert 2023-04-26.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2023-04-26 Kunngjøring av konkurranse
2023-12-12 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2023-04-26)
Gjenstand
Anskaffelsens omfang
Tittel: Document management services
Referansenummer: 202201516
Kort beskrivelse:
The Railway directorate shall procure a complete case/archive system, based on the Noark 5 standard, with archive functionality and functions for general case management for the Railway directorate and the Norwegian Railway Museum. The system shall be integrable with multiple professional systems. Integration with tender management tools, recruitment tools and Microsoft Teams shall be part of the system. The system should be able to pass on letters via Altinn and a digital mailbox to the citizen. There should be a low threshold for users to use the system, and at the same time give the users the tool they need to document their activities. The system must allow further development in accordance with national requirements and user needs.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Felles innkjøpsordliste (CPV)
Kode: Dokumenthåndteringstjenester 📦
Tilleggs-CPV: Programvare for dokumentadministrasjon 📦
Utførelsessted
NUTS-region: Innlandet 🏙️

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Nasjonalt eller føderalt byrå/kontor
Navn på tildelende myndighet: Jernbanedirektoratet
Postadresse: Postboks 16 Sentrum
Postnummer: 0101
Poststed: Oslo
Kontakt
Internettadresse: https://www.jernbanedirektoratet.no/ 🌏
E-post: hilde.storvik@jernbanedirektoratet.no 📧
Telefon: +47 92211360 📞
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=353922&B=JERNBANEDIREKTORATET 🌏
URL for deltakelse: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=353922&B=JERNBANEDIREKTORATET 🌏

Referanse
Datoer
Sendt dato: 2023-04-26 📅
Innleveringsfrist: 2023-05-30 📅
Publiseringsdato: 2023-04-28 📅
Identifikatorer
Kunngjøringsnummer: 2023/S 084-252183
OJ-S-utgave: 84
Tilleggsinformasjon
Two agreements shall be entered with one provider that shall provide services to the Railway directorate and the Norwegian Railway Museum. The specification of requirements for the Norwegian Railway Museum is a scaled-down version of the Norwegian Railway Directorate's specification.
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Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The Railway directorate shall procure a complete case/archive system, based on the Noark 5 standard, with archive functionality and functions for general case management for the Railway directorate and the Norwegian Railway Museum. The system shall be integrable with multiple professional systems. Integration with tender management tools, recruitment tools and Microsoft Teams shall be part of the system. The system should be able to pass on letters via Altinn and a digital mailbox to the citizen.
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There should be a low threshold for users to use the system, and at the same time give the users the tool they need to document their activities.
The system must allow further development in accordance with national requirements and user needs.
Estimert totalverdi: 22 400 000 NOK 💰
Kort beskrivelse:
The Railway directorate shall procure a complete case management/archive system, based on the Noark 5 standard, with archive functionality and functions for general case management. The system shall be integrable with multiple professional systems. Integration with tender management tools, recruitment tools and Microsoft Teams shall be part of the system. The system should be able to pass on letters via Altinn and a digital mailbox to the citizen.
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Estimert verdi eksklusive mva: 22 400 000 NOK 💰
Varighet: 36 måneder
Beskrivelse av opsjoner:
The contract period is 3 years. The contracting authority will have an option for extending the agreement for a further 5 years (1 + 1 + 1 + 1 + 1 years), to a maximum period of 8 years.
Tilleggsinformasjon:
Two agreements shall be entered with one provider that shall provide services to the Railway directorate and the Norwegian Railway Museum. The specification of requirements for the Norwegian Railway Museum is a scaled-down version of the Norwegian Railway Directorate's specification.
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Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten: See the tender documentation.
Økonomisk og finansiell stilling: See the tender documentation.
Minste nivå(er) av standarder: See the tender documentation.
Teknisk og faglig kapasitet: See the tender documentation.
Kontraktutførelse
Vilkår for kontraktoppfyllelse: See the tender documentation.

Prosedyre
Rettslig grunnlag: 32014L0024
Forventet antall kandidater: 5
Objektive kriterier for å velge det begrensede antallet kandidater:
The contracting authority will rank the suppliers in accordance with the following selection criteria if there are more than 5 (five) tenderers that have fulfilled the minimum qualification requirements:
Criterion 4.3 The tenderer's technical and professional qualifications
Under this criterion, an assessment will be made as to what degree the described reference assignments are relevant for this contract.
Tidspunkt for mottak av tilbud: 16:00
Dato for utsendelse av invitasjoner: 2023-06-16 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 2023-12-31 📅

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 916 810 962
Kontakt
Kontaktpunkt: Hilde Karin Storvik
Adresse til kjøperprofilen: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/338075 🌏
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=353922&B=JERNBANEDIREKTORATET 🌏

Utfyllende informasjon
Klageinstans
Navn: Oslo Tingrett
Postadresse: C. J. Hambros plass 4
Poststed: Oslo
Postnummer: 0164
Land: Norge 🇳🇴
Telefon: +47 22035200 📞
E-post: oslo.tingrett@domstol.no 📧
Internettadresse: https://www.jernbanedirektoratet.no 🌏
Informasjon om frister for klage: See the tender documentation/letter of award.
Organ ansvarlig for meklingsprosedyrer
Postadresse: http://www.tingrett.no
Internettadresse: http://www.tingrett.no 🌏
Tjeneste hvor informasjon om klageprosedyren kan innhentes
Navn: Jernbanedirektoratet
Postadresse: Biskop Gunnerus gate 14
Postnummer: 0185
Telefon: +47 45978800 📞
E-post: post@jernbanedirektoratet.no 📧
Kilde: OJS 2023/S 084-252183 (2023-04-26)
Kunngjøring om tildeling av kontrakt (2023-12-12)
Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The Railway Directorate would like to procure a complete case/archive system, based on the Noark 5 standard, with archive functionality and functions for general case management for the Railway Directorate and the Norwegian Railway Museum. The system shall be integrable with multiple professional systems. Integration with tender management tools, recruitment tools and Microsoft Teams shall be part of the system. The system should be able to pass on letters via Altinn and a digital mailbox to the citizen. There should be a low threshold for users to use the system, and at the same time give the users the tool they need to document their activities. The system must allow further development in accordance with national requirements and user needs.
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Totalverdi for anskaffelsen: 7 769 040 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2023-12-12 📅
Publiseringsdato: 2023-12-15 📅
Identifikatorer
Kunngjøringsnummer: 2023/S 242-758196
Refererer til kunngjøring: 2023/S 084-252183
OJ-S-utgave: 242

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The Railway Directorate would like to procure a complete case/archive system, based on the Noark 5 standard, with archive functionality and functions for general case management for the Railway Directorate and the Norwegian Railway Museum. The system shall be integrable with multiple professional systems. Integration with tender management tools, recruitment tools and Microsoft Teams shall be part of the system. The system should be able to pass on letters via Altinn and a digital mailbox to the citizen.
Vis mer

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vekting): 60 %
Pris (vekting): 40 %

Tildeling av kontrakt
Dato for kontraktinngåelse: 2023-12-06 📅
Navn: Sikri AS
Nasjonalt registreringsnummer: 922 308 055
Postadresse: Vollsveien 4A
Poststed: Lysaker
Postnummer: 1366
Land: Norge 🇳🇴
Telefon: +47 90591983 📞
E-post: nicolay.moulin@sikri.no 📧
Land: Viken 🏙️
Totalverdi for anskaffelsen: 4 769 040 NOK 💰
Informasjon om tilbud
Antall mottatte tilbud: 4
Kilde: OJS 2023/S 242-758196 (2023-12-12)
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