2026-04-15Deadline 2026-05-18Alterations to vehicles (Tolletaten)
The objective of the procurement is to establish a framework agreement with a professional actor for alteration services for the contracting authority ́s vehicles and vehicle groups that the Contracting Authority always deems appropriate. Alterations means installation of sound and light signals, fitting systems, safety equipment, communication, ANPR equipment and other technical equipment (or combination thereof) that the Contracting Authority always deems appropriate. Further details on the delivery …
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2026-04-14Deadline 2026-05-21Purchase of service dogs (Tolletaten)
The aim of the procurement is to ensure the Norwegian Customs have access to suitable search dogs for the dog service. The dogs shall be used for searches and control in different environments and on different objects, including means of transport, goods and luggage.
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2026-03-18X-ray machines, including service and maintenance. (Tolletaten)
The objective of the procurement is to enter into a framework agreement for the procurement of x-ray machines for use in the Norwegian Customs, The Norwegian Armed Forces' and the Norwegian Police ́s control activities, as well as some special bodies under the Ministry of Justice. The x-ray machines shall, to the greatest possible degree, contribute to detecting deviations. The use of floodlights reduces the need to manually open luggage, packages and dispatches, resulting in faster, more efficient and …
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2025-12-09Transport and destruction services for seized alcohol. (Tolletaten)
The Norwegian Customs regularly seizes alcoholic beverages in the categories beer, wine and spirits at border controls. The Norwegian Customs has premises for temporary storage of the seized goods, but has a regular need for collection, transport of the goods to a suitable place for destruction and destruction of the mentioned goods in a regulatory manner.
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2025-11-20External quality assurance of future customs processing (Tolletaten)
The procurement concerns assistance for external quality assurance of the digitalisation programme in the Norwegian Customs, including the realisation of the commitment Future Customs Processing. The external quality assurance shall be carried out in close cooperation with the presenter, with formal reporting to the programme owner. For relevant topics, the reports from external quality assurers will also be presented to the Customs Director and the Ministry of Finance.
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2025-11-10Fuel for the Norwegian Customs ́s vehicles (Tolletaten)
The objective of the procurement is to ensure nationwide access to fuel for the Norwegian Customs's official vehicles. Petrol and diesel shall be delivered from the same station area. In addition lightning charging (minimum 50 kW or more) shall be offered for electric vehicles when available at the station. Vehicle washing and car accessories can be offered as an option.
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2025-09-10Service, maintenance and EU certification (PKK) of vehicles. (Tolletaten)
The aim is to ensure a nationwide framework agreement that, if needed, shall cover periodical service, maintenance and EU certification (PKK) of the Norwegian Customs ́s vehicles in accordance with the Norwegian Customs ́s guidelines for vehicle management within the at any given time applicable vehicle park that the Norwegian Customs has at its disposal. Service, maintenance work (including individual body work etc.) and EU certification (PKK) shall be carried out by authorised workshops so that new …
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2025-08-25Framework agreement for the procurement of software and licence management (1) (Tolletaten)
The aim of the procurement is to establish a framework agreement with a dedicated supplier who shall cover the Norwegian Customs ́s need for software licences connected to office support, operation and development in the coming years. The framework agreement shall also contribute to ensuring that the agency is properly and optimizedly licensed, as well as ensure consultancy services as needed within licence audits, licence consultancy services and introduction and use of software. The contract shall …
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2025-08-25Purchase of forklifts (T4) (Tolletaten)
The procurement is for the procurement of six counter weight tucks (T4) in different models, as well as an option for up to a further three (6+3). Annual inspections/control as well as necessary/preventive maintenance also comprises an option. It is a prerequisite that two models forklifts (tricycles and four wheelers) and the requirements thereof as well as the delivery location are further described in the tender documentation (including annex 1).
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2025-08-22Hire/leasing of coffee machines, related consumables and a service contract and water dispensers. (Tolletaten)
The aim of the procurement is to enter into a nationwide framework agreement for the procurement of consumables such as coffee, other ingredients and cleaning products, as well as the hire of coffee machines, service and maintenance of the machines. In addition there is a need to be able to make call-offs on water dispensers. The objective of the procurement is to enable employees and visitors to enjoy high quality tasty coffee and other hot drinks at the Norwegian Customs's locations, as well as cooled …
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2025-08-21Framework agreement for software and licence management. (Tolletaten)
The aim of the procurement is to establish a framework agreement with a dedicated supplier who shall cover the Norwegian Customs ́s need for software licences connected to office support, operation and development in the coming years. The framework agreement shall also contribute to ensuring that the agency is properly and optimizedly licensed, as well as ensure consultancy services as needed within licence audits, licence consultancy services and introduction and use of software. The contract shall …
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2025-05-02Framework agreement - Hand held x-ray apparatuses. (Tolletaten)
The procurement is for a framework agreement for the procurement of hand-held x-ray apparatuses with the accompanying user training, as well as service and maintenance beyond the guarantee period. The contract is divided into two sub-contracts - for units with x-ray energy of 140 keV (sub-contract 1) and units with 160 keV (sub-contract 2). Further details on the delivery are in the tender documentation annexes 01A and 01B - the Contracting Authority's requirement specifications.
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2025-05-01Profiling articles to the Norwegian Customs (Tolletaten)
The objective of the procurement is to cover the Norwegian Customs ́s need for promotional items. The Norwegian Customs needs promotional articles in a number of contexts, for example trade fair articles, gifts for internal and external, internal and external events etc. The profiling articles must comply with the Norwegian Customs ́s established visual profile, have a professional expression, be of good quality and build on the Norwegian Customs ́s social mission.
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2025-04-24Coffee machines, related consumables and a service contract. (Tolletaten)
The aim of the procurement is to enter into a nationwide framework agreement for the procurement of consumables such as coffee, other ingredients and cleaning products, as well as the hire of coffee machines, service and maintenance of the machines. The aim of the procurement is to enable employees and visitors to enjoy tasty high quality coffee and other hot drinks in the Norwegian Customs's premises. Service, logistics and product selection shall be available for all locations at the correct price.
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2025-04-15Underwater drones (ROV) (Tolletaten)
The procurement is for the procurement of up to six (6) complete underwater drone systems with the accompanying user training and service/maintenance beyond the guarantee period. Three (3) systems are included in the main delivery (Bergen, Haugesund and Kirkenes) with a further three (3) options. The service and maintenance agreement makes up an option and can be called-off for one or several units. A complete description of the delivery is in the tender documentation annex 1 - the contracting authority …
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2025-03-31Framework agreement for locks, fittings and access control system (Tolletaten)
The Norwegian Customs shall establish a national framework agreement for locks, fittings and automatic access control systems, which shall see to the need for replacement of existing components and equipment, new establishments and service agreements. The Norwegian Customs currently has an already established top system for automatic access control, which shall be used as a starting point for new establishments and/or upgrades to existing systems. The Norwegian Customs will also need other types of …
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2025-03-04Tradesman services for cultural-historical buildings. (Tolletaten)
The Norwegian Customs shall establish the necessary framework agreements for trade services that shall safeguard the need for reconstruction work and maintenance of the agency's cultural-historical buildings. The Norwegian Customs has 13 cultural-historical properties, with a total of 40 buildings of various categories such as main houses, annexes, outdoor buildings, seaside sheds and storehouses. The properties ́ main house will be available for the agency ́s employees and pensioners as holiday homes. …
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2024-12-09Graphic services for the Norwegian Customs. (Tolletaten)
The need for graphic services is large in periods in the different parts of the agency. As the Norwegian Customs only has one internal designer, we need an external agency that can relieve us of producing graphic elements, illustrations, animations, data visualisations, system sketches etc. when the Norwegian Customs's internal designer lacks capacity. The aim is that the Norwegian Customs ́s internal design can collaborate with a suitable team of graphic designers who can deliver creative solutions of …
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2024-11-20Office furniture and fixtures (Tolletaten)
A nationwide framework agreement shall be signed for the Norwegian Customs, hereafter called the Contracting Authority, within the agreement area office furniture and fixtures. The aim is to procure furniture that covers the contracting authority ́s continual need for the delivery of office furniture and fixtures and that is at the same time environmentally friendly with a focus on re-use and durable materials. Increased use of e-commerce is also expected. Office furniture means furniture and fixtures …
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2024-09-11Broker for courses and conference services (Tolletaten)
The Norwegian Customs needs a contract that ensures good implementation of courses and conference services that create an added value for the Norwegian Customs. This involves all services related to courses and conferences, for example, accommodation, breakfast, lunch, dinner, meeting food, access to meeting rooms and associated technical installations. The procurement does not include booking clean hotel services.
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2024-08-01Purchase of two dimensional gas chromotograph GCMS-GCFID (Tolletaten)
1.3. The objective of the procurement For the replacement of fiscal markers in low-duty diesel to butylfenylets (BPE), the equipment shall replace a HPLC on which the current marker (SY-124) is analysed. The equipment shall also be used for alcohol and fat analyses. See annex 9 - requirement specifications for details.
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2024-05-15Framework agreement for electro contractor services (Tolletaten)
The framework agreement shall cover the Norwegian Customs ́s need for electro contractor services. The first two assignments will be to facilitate an automated border crossing system at Ørje and Svinesund customs locations respectively. The third assignment is planned to be the development of a test station for ANPR cameras. The Norwegian Customs will also need electro contractor services at potentially all of norway's customs stations. Services at other locations will be planned and call-offs …
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2023-12-22Recruitment assistance for the Norwegian Customs. (Tolletaten)
The objective of the framework agreement is to ensure the contracting authority access to qualified recruitment assistance in employment cases where the contracting authority finds this necessary. The main assignments within each recruitment assignment will be all or parts of the recruitment process. Tenderers must, thus, expect to be able to assist with individual assignments in a recruitment process, but also be able to take care of independent delivery responsibility for a complete recruitment …
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2023-12-21Procurement of electricity to the Norwegian Customs's locations (Tolletaten)
The Norwegian Customs invites tenderers to an open tender contest with the intention of entering into a framework agreement for the purchase of electricity with one tenderer. The power supplier shall cover the need for electricity, as well as additional products/services. This includes electricity supply to facilities that are part of the Norwegian Customs ́s activities, regardless of their geographical location all over Norway. The aim of the competition is to ensure that the Norwegian Customs achieves …
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2023-12-15The purchase of lawyer services to the Norwegian Customs. (Tolletaten)
The Norwegian Customs invites tenderers to an open tender contest with the intention of entering into a framework agreement for the purchase of lawyer services. The framework agreement for lawyer services is divided into three sub-areas (sub-contracts), where the aim is to enter into a contract with one tenderer per sub-area. As a starting point, internal lawyers are used for legal issues, but at times the agency needs consultancy, quality assurance or specialist competence within the stated sub-areas …
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2023-11-24Learning Management System for the Norwegian Customs (Tolletaten)
The Norwegian Customs intends to procure a new Learning Management System (LMS). The service shall be the Norwegian Customs's overall system for learning and ensure that competence measures are digitised, made available and systematised. The Norwegian Customs ́s competence portfolio consists of a varied offer with more than 100 eLearning courses, different classroom courses, live webinars and courses via Teams, as well as short questionnaires. Some of the learning activities are put together in learning …
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2023-11-13PROCUREMENT OF DRIVER TRAINING SERVICES FOR TURN-OUT DRIVING. (Tolletaten)
The aim of the procurement is to ensure the contracting authority access to driver training services for turn-out driving for its customs officials. Customs personnel who shall drive turn-out vehicles are required to comply with requirements in the Regulations on training, testing and competence for turn-out driving (the Emergency Response Regulations) FOR-2009-06-12-637 and hold a national code of 160 in the driving licence. The Norwegian Customs has service locations and service personnel located …
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2023-09-19Maintenance of Sybase licences from an approved SAP supplier (Tolletaten)
Norwegian Customs has licences for Sybase databases that are used by TVINN, among others.
Norwegian Customs needs a contract with an approved SAP supplier for the maintenance of these licences.
A full description of the service delivery is in Annex 1 of the SSA-L contract.
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2023-09-06Procurement of lawyer services for the Norwegian Customs (Tolletaten)
The Norwegian Customs would like to enter into a framework agreement for the procurement of lawyer services. The aim of the framework agreement is to ensure that Norwegian Customs has efficient access to qualitative good legal services when needed. As a starting point, internal lawyers are used for legal questions, but at times the department needs advice, quality assurance, or expertise within the following sub-areas: Labour law and pensions, business law areas, and official legal areas. Assistance …
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2022-12-22Contract for product-based digital development in the Norwegian Customs (Tolletaten)
The Norwegian Customs hereby extends an invitation to a contest with negotiations with the aim of entering into contracts for the provision of services for product-based digital development in the Norwegian Customs. The contest consists of three contract areas (business domains) for which a contract will be signed with one tenderer per contract area.
The contract areas are as follows:
- Area 1: Carriage of goods and Customs clearance
- Area 2: Inspections and risk assessment
- Area 3: Advice and …
Vis anskaffelsen » Nevnte leverandører:Arbeidsfellesskapet KnowitBekk Consulting As
2022-11-16Framework agreement for for the procurement of vehicles (Tolletaten)
The Norwegian Customs agency has control assignments spread throughout the country along the border and the coast, where there are great distances between the agency's permanent locations. The possibilities for carrying out control checks along the national border, at ports, warehouses, railway stations and airports depend on the crew's ability to mobilise to the locations where the control checks are to be performed.
For this agreement, the following target picture has been set for the framework …
Vis anskaffelsen » Nevnte leverandører:Harald A. Møller AsRøhneSelmer AS
2022-11-09Consulting assignment - evaluation of the organisation of the Norwegian Customs (Tolletaten)
The Norwegian Customs has carried out a large Organisation Development (Norwegian: OU) with effect from October 2020.
The purpose of this procurement is to carry out an evaluation of the the Norwegian Custom's organisation two years after Organisation Development.
The evaluation will map the degree to which the goals have been achieved compared to the previous organisation. The goals set during Organisation Development were:
• Less doubling of functions
• Robust professional environments
• Increased …
Vis anskaffelsen » Nevnte leverandører:Menon Economics AS
2022-09-30Framework agreement for for the procurement of vehicles (Tolletaten)
The purpose of the procurement is to enter into agreements for the categories of vehicles that the Norwegian Customs needs in order to perform its services.
The Norwegian Customs agency has control assignments spread throughout the country along the border and the coast, where there are great distances between the agency's permanent locations. The possibilities for carrying out control checks along the national border, at ports, warehouses, railway stations and airports depend on the crew's ability to …
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2022-06-24Framework agreement for procuring consultancy services (Tolletaten)
The Norwegian Customs hereby invites tenderers to an open tender contest, where the objective is to enter into a framework agreement for procuring consultancy services. The aim of the framework agreement is to ensure that the Norwegian Customs has access to consultancy services for the following fields:
• System development
• IT-security
• IT-operations and infrastructure
• Project management, process management, and project support
• Business development
• Finance and administration
The Norwegian …
Vis anskaffelsen » Nevnte leverandører:Ework Group Norway AS
2022-04-11Framework agreement occupational health services (Tolletaten)
The Norwegian Customs has an internal company occupational health service that has provided OHS to the areas of Eastern Norway and Southern Norway. The scheme with an internal occupational health service shall now be phased out and replaced by external providers of occupational health services. The areas covered by the delivery of OHS include approximately 1,150 employees. The purpose of the agreement is, among other things, to ensure a uniform occupational health services to employees in the …
Vis anskaffelsen » Nevnte leverandører:Aktimed Helse AS
2022-03-29Framework agreement for the procurement of iron ware (Tolletaten)
The objective of the framework agreement is to cover Norwegian Customs' need for different types of iron ware. The framework agreement will cover equipment for carrying out inspections of and maintenance on materials. This includes, amongst other things, electrical tools, hand tools, stock accessories, measuring tools, cutting tools, nuts, screws, bushings, storage, light sources, and tool accessories, etc.
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2022-02-17Contract, user surveys (Tolletaten)
The Norwegian Customs needs assistance to carry out a business survey and population survey (reputation) for the years 2022 and 2023.
The surveys shall assist in complying with management parameters and highlight goal achievement for two of the Customs' main goals related to the annual allocation letters from the The Ministry of Finance, as well as surveillance of the Custom's reputation.
Options shall be given for:
- assistance with extended analyses of the material
- assistance in the preparation of …
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2021-12-10Framework agreement for the procurement of video probes (Tolletaten)
Norwegian Customs is responsible for carrying out controls on the supply of goods to or from Norway. Norwegian Customs carries out controls of persons, consignments, and means of transport, including vehicles, trains, aircraft, vessels, and other means of transport.
The smuggling of drugs and other goods that are hidden in/are in difficult to reach places in vehicles, aircraft, boats, and amongst cargo is a challenge for the controls. Controls of such difficult places are time-consuming to carry out, but …
Vis anskaffelsen » Nevnte leverandører:KDS Norway AS
2021-12-02Framework agreement for the procurement of fuel (Tolletaten)
The objective of the framework agreement is to ensure nationwide access to fuel for the Contracting Authority's service vehicles. Car wash services and car accessories can be offered as an option.
Petrol and diesel must be delivered from the same pump station area.
A complete description of the assignment is in annex 1, Requirements specification in the tender documentation.
Vis anskaffelsen » Nevnte leverandører:Circle K Norge ASST1 Norge ASYX Norge AS
2021-12-01Framework agreement for the transport and destruction of alcoholic beverages (Tolletaten)
Norwegian Customs is responsible for carrying out border checks on means of transport and loads that pass the Norwegian border by plane, boat, and vehicles on roads.
This border control involves i.a controlling that the import of alcoholic beverages is in accordance with current regulations.
As a consequence of the border controls, alcoholic beverages such as beer, wine and distilled spirits are regularly confiscated.
The Norwegian Customs Service has premises for temporary storage of the confiscated …
Vis anskaffelsen » Nevnte leverandører:Vectura
2021-11-06Framework agreement for procurement of translation services (Tolletaten)
The purpose of the procurement is to cover assistance with translation of texts/documents to Norwegian and from Norwegian. For the most part the services will consists of assistance with translation of legal texts (law texts, regulations etc.) and customs texts. In addition to assistance in translating such texts, there may be a need for translation of other types of texts and documents.
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2021-10-25Framework agreement for hand-held x-ray equipment with backscatter technology (Tolletaten)
Norwegian Customs is responsible for carrying out border checks on means of transport and loads that pass the Norwegian border by plane, boat, and vehicles on roads.
The Norwegian Customs has considerable challenges in controlling the smuggling of drugs and other goods that are hidden in cavities in vehicles, aircraft, boats, and in other objects, (e.g., tins). An efficient check of all such cavities by manual inspection methods is very time consuming and resource demanding.
This type of technology is …
Vis anskaffelsen » Nevnte leverandører:KDS Norway AS
2021-09-20Purchase of internal audit services (Tolletaten)
Tolletaten [Norwegian Customs] will enter into a contract with a supplier for internal audit assistance and purchase of internal audit services. The service is ongoing.
The contract contains an option for investigation/examination of warnings.
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2021-09-01A framework agreement for the procurement of software and licence administration (Tolletaten)
The main aim of the procurement is to establish a framework agreement with a dedicated tenderer that will cover Customs' need for the procurement of software licences for operation and development in the coming years. The framework agreement will also contribute to ensuring that the department is correctly and optimally licensed, as well as ensuring consultancy services if required within reviews of and negotiations for software.
The contract will therefore ensure that Customs always has access to the …
Vis anskaffelsen » Nevnte leverandører:Crayon As
2021-06-14Framework Agreement for Procurement of Translation Services (Tolletaten)
The purpose of the procurement is to cover assistance with translation of texts/documents to Norwegian and from Norwegian. For the most part the services will consists of assistance with translation of legal texts (law texts, regulations etc.) and customs texts. In addition to assistance in translating such texts, there may be a need for translation of other types of texts and documents.
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2021-06-09Procurement of a Framework Agreement for Equipment for IT Infrastructure, Systems, and Competence, with Maintenance (Tolletaten)
This procurement is for a framework agreement that will cover the Norwegian Custom's need for equipment for the IT infrastructure such as servers, network and communication equipment, storage, and security copies, with the accompanying systems and services, as well as consultancy services, including strategic consultancy within the framework agreement's delivery areas. The procurement will also cover the need for support and maintenance for hardware, with the accompanying software and the Norwegian …
Vis anskaffelsen » Nevnte leverandører:Sopra Steria AS