Interpretation Services

Fredrikstad Kommune

The Contracting Authority hereby invites tenderers to a competition for a framework agreement for interpretation services. The contracting authority shall enter into a framework agreement for 2 years, with an option for an extension for 1+1 year for interpretation services. The interpretation service shall include on-site interpretation, telephone interpretation and monitor interpretation. The framework agreement shall also include the translation of documents. Interpretation and translation shall be to/from Norwegian and a foreign language. As long as the contracting authority receives a sufficient number of suitable tenders, parallel framework agreements shall be signed with up to two tenderers. Call-offs will be made in accordance with the method of surging. See the framework agreement point 6.1 for detailed information on call-off mechanisms. The estimated value of the agreements totals NOK 14 million to NOK 25 million over four years. The need may change. Fredrikstad municipality is estimated to have approx. 95% of the value of the contract. Hvaler municipality is estimated to have approx. 5% of the value of the contract. The estimated value shall be seen as a guideline and is not binding for the contracting authority ́s Complete description of the delivery is in the annexes to the tender documentation.

Frist

Fristen for mottak av tilbud var 2025-10-06. Anskaffelsen ble publisert 2025-09-02.

Hvem?

• Fredrikstad Kommune

Hva?

• Kontorstøttetjenester › Oversettelsestjenester
• Kontorstøttetjenester › Tolkingstjenester

Hvor?

• Norge
• Østfold

Anskaffelseshistorikk

Dato	Dokument
2025-09-02	Kunngjøring av konkurranse

Kunngjøring av konkurranse (2025-09-02)
Gjenstand
Anskaffelsens omfang
Tittel: Interpretation Services
Referansenummer: 2024/27810
Kort beskrivelse:

Kontrakttype: Tjenester
Produkter/tjenester: Tolkingstjenester 📦
Beskrivelse
Intern identifikator: 2024/27810
Tilleggsprodukter/-tjenester:

Forretningstjenester: lov, reklame, rådgiving, ansettelse, trykking og sikkerhet 📦

Kontorstøttetjenester 📦

Oversettelsestjenester 📦

Land: Norge 🇳🇴
Utførelsessted: Østfold 🏙️
Varighet: 48 måneder
Tittel
Identifikasjonsnummer for delkontrakt: LOT-0000

Prosedyre
Prosedyretype
Åpen anbudskonkurranse ✅
Rettslig grunnlag: Direktiv 2014/24/EU
Hovedtrekk ved prosedyren:

The contracting authority shall enter into a framework agreement for 2 years, with an option for an extension for 1+1 year for interpretation services. The interpretation service shall include on-site interpretation, telephone interpretation and monitor interpretation. The framework agreement shall also include the translation of documents. Interpretation and translation shall be to/from Norwegian and a foreign language. As long as the contracting authority receives a sufficient number of suitable tenders, parallel framework agreements shall be signed with up to two tenderers. Call-offs will be made in accordance with the method of surging. See the framework agreement point 6.1 for detailed information on call-off mechanisms. The estimated value of the agreements totals NOK 14 million to NOK 25 million over four years. The need may change. Fredrikstad municipality is estimated to have approx. 95% of the value of the contract. Hvaler municipality is estimated to have approx. 5% of the value of the contract. The estimated value shall be seen as a guideline and is not binding for the contracting authority. The contracting authority ́s need for interpretation services mainly comprises the following areas: Child welfare, primary and secondary schools, adult education, PPT, nurseries, health centres (including the midwife service), the school health service, Children, youth and family help , (parent supervision - preventive provision within mental health and social challenges). The municipal area Health and municipal area Community: Resettlement of refugees, NAV, Fredrikstadhjelpa and doctor, health and care services, here are included assignments by GVs that are paid by the contracting authority. There are currently approx. 90 general practitioners in Fredrikstad municipality. See www.fredrikstad.kommune.no and www.hvaler.kommune.noFredrikstad municipality has ordered approx. 7,000-9,000 interpretation assignments per annum for further information on the contracting authority's entities. Approx. 30-50% of the assignments have been meeting assignments. The contracting authority aims to use more remote interpretation (telephone/monitor).

Rettslig grunnlag: Procurement Regulations
Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2025-10-06 10:00:00 📅
Vilkår for åpning av tilbud: 2025-10-06 10:00:00 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Minste tidsramme som tilbyderen må opprettholde tilbudet i: 6 måneder
Informasjon om en rammeavtale eller en dynamisk innkjøpsordning
Rammeavtale med flere leverandører ✅
Maksimalt antall deltakere: 2
Anbudsvilkår
Avansert eller kvalifisert elektronisk signatur eller segl (som definert i forordning (EU) nr. 910/2014) er påkrevd
Åpningsdato: 2025-10-06 10:00:00 📅
Elektronisk fakturering: Påkrevd
Elektronisk bestilling vil bli brukt ✅
Elektronisk betaling vil bli brukt ✅
Frist for å be om tilleggsinformasjon: 2025-09-24 10:00:00 📅

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Utvalgskriterium: Innmelding i handelsregister
Liste og kort beskrivelse av regler og kriterier:

Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.

Utvalgskriterium: Andre økonomiske eller finansielle krav
Liste og kort beskrivelse av regler og kriterier:

Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that: Minimum qualification requirements Tenderers must have sufficient economic and financial capacity to be able to fulfil the contract. Creditworthiness with no requirement for collateral will be sufficient to meet the requirement. The contracting authority will evaluate the tenderer's fulfilment of the requirement in the following manner: o A credit rating based on the most recent financial figures. The rating shall be carried out by a credit rating company with licence to conduct this service. o The credit rating shall have a minimum rating of creditworthy. o Newly established companies, or companies that are rated lower than credit worthy, can instead submit a parent company guarantee or a bank guarantee that can document sufficient economic and financial capacity to fulfil the contract obligations. o If a parent company guarantee is submitted, the parent company will be rated in an equivalent way so the requirement for creditworthiness thus applies to the parent company. See the annex parent company guarantee. If a tenderer has a justifiable reason for not submitting the documentation required by the contracting authority, he can document his economic and financial capacity by presenting any other document that the Contracting Authority deems appropriate.

Utvalgskriterium: Referanser på spesifiserte tjenester
Liste og kort beskrivelse av regler og kriterier:

Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration. Minimum qualification requirements Tenderers shall have experience from comparable contracts. Documented by a description of the tenderer ́s up to 3 most relevant assignments in the course of the last 3 years. The description must include a statement of the contract ́s value, date and recipient (name, telephone number and e-mail address). It is the tenderer ́s responsibility to document relevance through the description. Tenderers can document their experience by referring to competence of the personnel he has at his disposal and can use this assignment, even if the experience has been worked up while the personnel have served another service provider.

Utestengelsesgrunn:

Akkord med kreditorer

Avtaler med andre økonomiske aktører som har til formål å vri konkurransen

Barnearbeid og andre former for menneskehandel

+ 21 til

Bedrageri

Brudd på forpliktelser fastsatt i nasjonale utelukkelsesgrunner

Brudd på forpliktelser på arbeidsrettens område

Brudd på forpliktelser på miljørettens område

Brudd på forpliktelser på sosialrettens område

Brudd på plikt til å betale skatter

Brudd på plikt til å betale trygdeavgifter

Deltakelse i en kriminell organisasjon

Direkte eller indirekte deltakelse i forberedelsen av denne anskaffelsen

Eiendeler under administrasjon av bobestyrer

Forretningsvirksomheten er suspendert

Grov yrkesfeil

Hvitvasking eller terrorfinansiering

Insolvens

Interessekonflikt på grunn av deltakelse i anskaffelsesprosedyren

Konkurs

Korrupsjon

Terrorhandlinger eller handlinger knyttet til terrorvirksomhet

Tidlig oppsigelse, erstatning eller andre tilsvarende sanksjoner

Tilsvarende situasjon som konkurs, insolvens eller akkord etter nasjonal rett

Uriktige opplysninger, tilbakeholdt informasjon, manglende evne til å fremlegge nødvendige dokumenter, eller å ha skaffet seg fortrolige opplysninger om denne anskaffelsesprosedyren

Beskrivelse av utelukkelsesgrunner:

Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory…

… body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003, p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.

… body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).

… body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).

… body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)

… body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.

… body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of child labour and other forms of human trafficking by a verdict handed down no more than five years ago, or a rejection period determined directly in the judgement that still applies? Child labour and other forms of human trafficking as defined in Article 2 of the European Parliament and council directive 2011/36/EU of 5. 1 April 2011 on the prevention and control of human trafficking and the protection of its victims and for compensation of the Council ́s framework decision 2002/629/RIA (EUT L 101 of 15.4.2011, p. 1).

Is the tenderer aware of breaches of environmental provisions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

Is the tenderer aware of breaches of provisions on…

… working conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

… social conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

Has the tenderer entered into agreement(s) with other tenderers with the intention of turning the competition?

Has the tenderer committed serious errors in professional practice? If relevant, see the definitions in national law, the relevant notice or procurement documents.

Have the tenderer:a) given grossly incorrect information when notifying the information required to verify that there is no basis for rejection, or of the qualification requirements being met,b) failed to provide such information,c) subject to immediately submitting the supporting documents requested by the Contracting Authority, ord) improperly affecting the Contracting Authority's decision process to acquire confidential information that could give this an unlawful advantage in connection with competition, or negligently has given misleading information that can have a significant influence on decisions on rejection, selection or award?

Are tenderers aware of a conflict of interest as stated in national law, the relevant notice or procurement documents?

Has the tenderer or an entity associated with the supplier advised the contracting authority or in another way been involved in the planning of the competition?

Has the tenderer committed significant breaches of contract in connection with the fulfilment of a previous public contract, a previous contract with a public contracting authority or a previous concession contract, where the breach has led to the cancellation of the contract, compensation or other similar sanctions?

The contracting authority shall state that in Norway there are national rejection reasons. These shall be described in the procurement documents. Tenderers must respond to whether they are in one or more of the situations described in the national rejection reasons. Will the purely national rejection reasons, as stated in the relevant notice or in the procurement documents, apply?

Have tenderers failed to fulfil all their social security obligations in the country where they are established and in their member state, if this is a different country than what he is established in?

Has the tenderer not fulfilled his tax and duty obligations in the country in which he is established, and in the contracting authority's member state, if this is a different country than what he is established in?

Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.

Is the tenderer in a bankruptcy situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.

Is the supplier in a situation where he has been forced debt arrangement? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.

Is the tenderer in an insolvency situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.

Oppdragsgiver
Navn og adresser
Navn: Fredrikstad kommune
Nasjonalt registreringsnummer: 940039541
Postadresse: Rådhuset, Nygaardsgaten 14-16
Postnummer: 1606
Poststed: Fredrikstad
Region: Østfold 🏙️
Land: Norge 🇳🇴
Kontaktpunkt: Kine Gjerlaugsen
E-post: kingje@fredrikstad.kommune.no 📧
Telefon: +47 69306000 📞
URL: http://www.fredrikstad.kommune.no/ 🌏
Gruppeleder ✅
Type oppdragsgiver
Offentligrettslig organ
Hovedaktivitet
Alminnelige offentlige tjenester
Informasjon om felles anskaffelse
Kontrakten omfatter felles anskaffelse ✅
Kommunikasjon
URL for dokumenter: https://permalink.mercell.com/262652958.aspx 🌏
Deltakelses-URL: https://permalink.mercell.com/262652958.aspx 🌏
Elektronisk innsending: Påkrevd

Utfyllende informasjon
Klageinstans
Navn: Søndre Østfold Tingrett
Nasjonalt registreringsnummer: 926722808
Postadresse: Rådhuset, Nygaardsgaten 14-16
Postnummer: 1606
Poststed: Fredrikstad
Region: Østfold 🏙️
Land: Norge 🇳🇴
Klageprosedyre
Presis informasjon om frister for klageprosedyrer: In accordance with the procurement regulations.
Informasjon om elektroniske arbeidsflyter
Elektronisk fakturering vil bli akseptert
Kilde: OJS 2025/S 169-578042 (2025-09-02)

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