The Norwegian Labour and Welfare Directorate (NAV), hereafter called the Contracting Authority, invites tenderers to an open tender contest for a framework agreement for interpretation services. The procurement is intended to ensure the Contracting Authority the necessary access to interpretation services in a cost efficient and quality-wise good way from an interpretation service provider who shall be able to provide interpretation services nationwide. The contract will apply to the governmental part at the Contracting Authority. The procurement shall enter into a framework agreement that ensures that the Contracting Authority complies with statutory requirements for the use of interpreters in contracting authorities ́ meetings with their users regulated through the Public Administration Act, the Nav Act, the Social Security Act, as well as the Interpretation Act. The interpretation services will include oral translation from Norwegian to interpretation language or vice versa. The procurement is intended to ensure that interpretation assignments at the Contracting Authority are carried out by qualified interpreters, i.e. interpreters with documented interpretation qualifications that qualify for entry in the National Interpreter Register. The Interpreters Act § 7 allows non-qualified interpreters to be used if it is not prudent to wait until qualified interpreters are available, as well as the law being introduced with a transition period through 2026. However, the contracting authority intends to carry out a minimum of 80 percent of the interpretation assignments by qualified interpreters.
Frist
Fristen for mottak av tilbud var 2025-11-24.
Anskaffelsen ble publisert 2025-10-17.
Leverandører
Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:
Kunngjøring av konkurranse (2025-10-17) Gjenstand Anskaffelsens omfang
Tittel: 25/1273 Procurement of a framework agreement for interpretation services for Nav
Referansenummer: 25/1273
Kort beskrivelse:
“The Norwegian Labour and Welfare Directorate (NAV), hereafter called the Contracting Authority, invites tenderers to an open tender contest for a framework...”
Kort beskrivelse
The Norwegian Labour and Welfare Directorate (NAV), hereafter called the Contracting Authority, invites tenderers to an open tender contest for a framework agreement for interpretation services. The procurement is intended to ensure the Contracting Authority the necessary access to interpretation services in a cost efficient and quality-wise good way from an interpretation service provider who shall be able to provide interpretation services nationwide. The contract will apply to the governmental part at the Contracting Authority. The procurement shall enter into a framework agreement that ensures that the Contracting Authority complies with statutory requirements for the use of interpreters in contracting authorities ́ meetings with their users regulated through the Public Administration Act, the Nav Act, the Social Security Act, as well as the Interpretation Act. The interpretation services will include oral translation from Norwegian to interpretation language or vice versa. The procurement is intended to ensure that interpretation assignments at the Contracting Authority are carried out by qualified interpreters, i.e. interpreters with documented interpretation qualifications that qualify for entry in the National Interpreter Register. The Interpreters Act § 7 allows non-qualified interpreters to be used if it is not prudent to wait until qualified interpreters are available, as well as the law being introduced with a transition period through 2026. However, the contracting authority intends to carry out a minimum of 80 percent of the interpretation assignments by qualified interpreters.
Vis mer
Kontrakttype: Tjenester
Produkter/tjenester: Oversettelsestjenester📦
Estimert verdi eksklusive mva: 350 000 000 NOK 💰
Beskrivelse
Beskrivelse av anskaffelsen:
“The Norwegian Labour and Welfare Directorate (NAV), hereafter called the Contracting Authority, invites tenderers to an open tender contest for a framework...”
Beskrivelse av anskaffelsen
The Norwegian Labour and Welfare Directorate (NAV), hereafter called the Contracting Authority, invites tenderers to an open tender contest for a framework agreement for interpretation services. The procurement is intended to ensure the Contracting Authority the necessary access to interpretation services in a cost efficient and quality-wise good way from an interpretation service provider who shall be able to provide interpretation services nationwide. The contract will apply to the governmental part at the Contracting Authority. The procurement shall enter into a framework agreement that ensures that the Contracting Authority complies with statutory requirements for the use of interpreters in contracting authorities ́ meetings with their users regulated through the Public Administration Act, the Nav Act, the Social Security Act, as well as the Interpretation Act. The interpretation services will include oral translation from Norwegian to interpretation language or vice versa. The procurement is intended to ensure that interpretation assignments at the Contracting Authority are carried out by qualified interpreters, i.e. interpreters with documented interpretation qualifications that qualify for entry in the National Interpreter Register. The Interpreters Act § 7 allows non-qualified interpreters to be used if it is not prudent to wait until qualified interpreters are available, as well as the law being introduced with a transition period through 2026. However, the contracting authority intends to carry out a minimum of 80 percent of the interpretation assignments by qualified interpreters.
Vis mer
Tilleggsprodukter/-tjenester: Tolkingstjenester📦
Varighet: 48 (MONTH)
Tidsrammen nedenfor er uttrykt i antall måneder.
Tildelingskriterier
Pris ✅
Pris (vekting): 20
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vekting): 80
Kvalitetskriterium (navn): Immaterial climate footprint and environmental impact (justified below)
Kvalitetskriterium (vekting): 0
Tittel
Identifikasjonsnummer for delkontrakt: LOT-0000
Prosedyre Prosedyretype
Åpen anbudskonkurranse ✅ Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2025-11-24 11:00:00 📅
Vilkår for åpning av tilbud: 2025-11-24 11:00:00 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Minste tidsramme som tilbyderen må opprettholde tilbudet i: 6
Informasjon om en rammeavtale eller en dynamisk innkjøpsordning
Rammeavtale med flere leverandører ✅
Juridisk, økonomisk, finansiell og teknisk informasjon Vilkår for deltakelse
Liste og kort beskrivelse av regler og kriterier:
“Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of...”
Liste og kort beskrivelse av regler og kriterier
Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
Minimum qualification requirements
Qualification requirement: Tenderers are required to be a legally established company. Documentation requirement: * Norwegian tenderers: Company registration certificate from the Brønnøysund Register Centre. Foreign tenderers: Certificate for registration in the Register of Business Enterprises as prescribed in the legislation of the country in which the Tenderer is established.
Vis mer
Liste og kort beskrivelse av regler og kriterier:
“Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares...”
Liste og kort beskrivelse av regler og kriterier
Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that:
Minimum qualification requirements
Qualification requirement: Tenderers are required to have sufficient financial capacity to fulfil the contract. Documentation requirement: The contracting authority will obtain a credit rating carried out by Experian, see the www.experian.no. If the tenderer feels that the credit rating will not provide an accurate picture, please send supplementary information together with the tender.
Vis mer
Liste og kort beskrivelse av regler og kriterier:
“Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following...”
Liste og kort beskrivelse av regler og kriterier
Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration.
Minimum qualification requirements
Qualification requirement: Significant experience from similar deliveries is required. Documentation requirement: The tenderer's three most important deliveries in the last three years, including a description of the assignment, its scope/value, date and recipients.
Vis mer
Liste og kort beskrivelse av regler og kriterier:
“Tenderers can use the following technical personnel or technical units , particularly those who are responsible for quality control: For technical personnel...”
Liste og kort beskrivelse av regler og kriterier
Tenderers can use the following technical personnel or technical units , particularly those who are responsible for quality control: For technical personnel or technical units that do not directly belong to the tenderer ́s business, but if the capacity the tenderer will use, cf. part II, section C, separate ESPD forms shall be supplemented.
Minimum qualification requirements
Qualification requirement: Very good implementation ability is required. Documentation requirement: Description of the tenderer's technical capacity and professional qualifications. With regard to the capacity, a description of the tenderer's relevant units shall be given. With regard to qualifications, a short overview of the tenderer's general relevant expertise shall be given. Persons that will be offered should not be specified, and CVs should not be submitted.
Utfyllende informasjon Klageinstans
Navn: Oslo tingrett
Nasjonalt registreringsnummer: 926 725 939
Postadresse: C. J. Hambros plass 4
Postnummer: 0164
Poststed: Oslo
Region: Oslo🏙️
Land: Norge 🇳🇴
E-post: gina.synnove.andreassen@nav.no📧
Telefon: 90683427📞 Klageprosedyre
Presis informasjon om frister for klageprosedyrer:
“There will be a waiting period of at least 10 days after the award of contract.” Informasjon om elektroniske arbeidsflyter
Elektronisk fakturering vil bli akseptert
Elektronisk bestilling vil bli brukt
Elektronisk betaling vil bli brukt
Kilde: OJS 2025/S 201-689330 (2025-10-17)
Kunngjøring om tildeling av kontrakt (2026-04-13) Gjenstand Anskaffelsens omfang
Tittel: Procurement of a framework agreement for interpretation services for nav
Referansenummer: 25/11455
Estimert verdi eksklusive mva: 350 000 000 NOK 💰
Totalverdi for anskaffelsen (eksklusive mva): 350 000 000 NOK (framework approximate) 💰
Tildeling av kontrakt
Kontrakt/delkontrakt tildeles ✅
Identifikasjonsnummer for delkontrakt: LOT-0000
Kontraktnummer: Rammeavtale for tolketjenester til Nav
Dato for inngåelse av kontrakten: 2026-02-23 📅
Tittel: Framework agreement for interpretation services for Nav
Informasjon om tilbud
Antall mottatte tilbud fra SMB-er: 4
Navn og adresse på kontraktør
Navn: TolkeNett AS
Nasjonalt registreringsnummer: 993965294
Postadresse: Schweigaards gate 12
Postnummer: 0185
Poststed: Oslo
Region: Oslo🏙️
Land: Norge 🇳🇴
E-post: post@tolkenett.no📧
Telefon: 22993299📞
Utfyllende informasjon Klageprosedyre
Presis informasjon om frister for klageprosedyrer:
“Follow-up of LOA/FOA.”
Kilde: OJS 2026/S 072-251151 (2026-04-13)