Framework agreement for interpretation services

Politiets fellestjenester

The aim of the contract is to secure that the contracting authority has access to interpretation services when these are required in order to carry out the contracting authority's work assignments, as well as to ensure legal protection for, and equal treatment of, those who require interpretation.
The contract is for the provision of interpretation services for use in, amongst other things, criminal cases, administration cases, and civil legal care. There is a need for interpretation services 24 hours a day, both on weekdays, at weekends, and on public holidays, for both urgent assignments (everything from an immediate need where an interpreter is required as soon as possible to a few hours notice), and planned assignments. The contract also covers in-situ interpretation and remote interpretation.

Frist

Fristen for mottak av tilbud var 2023-03-24. Anskaffelsen ble publisert 2023-02-22.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2023-02-22 Kunngjøring av konkurranse
2023-08-22 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2023-02-22)
Gjenstand
Anskaffelsens omfang
Tittel: Interpretation services
Referansenummer: PFT 22/97656
Kort beskrivelse:
The aim of the contract is to secure that the contracting authority has access to interpretation services when these are required in order to carry out the contracting authority's work assignments, as well as to ensure legal protection for, and equal treatment of, those who require interpretation. The contract is for the provision of interpretation services for use in, amongst other things, criminal cases, administration cases, and civil legal care. There is a need for interpretation services 24 hours a day, both on weekdays, at weekends, and on public holidays, for both urgent assignments (everything from an immediate need where an interpreter is required as soon as possible to a few hours notice), and planned assignments. The contract also covers in-situ interpretation and remote interpretation.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Tolkingstjenester 📦
Tilleggs-CPV: Tolkingstjenester 📦
Utførelsessted
NUTS-region: Norge 🏙️

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Politiets fellestjenester
Postadresse: Fridtjof Nansens vei 14
Postnummer: 0369
Poststed: Oslo
Kontakt
Internettadresse: http://www.politiet.no 🌏
E-post: axel.severin.cappelen@politiet.no 📧
Telefon: +47 97128939 📞
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=353181&B=POLITIET 🌏
URL for deltakelse: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=353181&B=POLITIET 🌏

Referanse
Datoer
Sendt dato: 2023-02-22 📅
Innleveringsfrist: 2023-03-24 📅
Publiseringsdato: 2023-02-27 📅
Identifikatorer
Kunngjøringsnummer: 2023/S 041-119503
OJ-S-utgave: 41

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The aim of the contract is to secure that the contracting authority has access to interpretation services when these are required in order to carry out the contracting authority's work assignments, as well as to ensure legal protection for, and equal treatment of, those who require interpretation.
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The contract is for the provision of interpretation services for use in, amongst other things, criminal cases, administration cases, and civil legal care. There is a need for interpretation services 24 hours a day, both on weekdays, at weekends, and on public holidays, for both urgent assignments (everything from an immediate need where an interpreter is required as soon as possible to a few hours notice), and planned assignments. The contract also covers in-situ interpretation and remote interpretation.
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Estimert totalverdi: 400 000 000 NOK 💰
Informasjon om delkontrakter:
The contracting authority reserves the right to award both sub-contracts to the same tenderer if the total tender from this tenderer, when seen as a whole, fulfils the award criteria better.
Tittel på delkontrakt: Lot 1: Framework agreement for interpretation services
Delkontraktnummer: 1
Kort beskrivelse:
Lot 1: Oslo, Eastern, and South Eastern Police Districts. Other participants: Politiets utlendingsenhet, PFT Oslo, Økokrim, Politiets IT-enhet, and Kripos. Option: PHS Stavern og Oslo, Utrykningspolitiet, and PST.
Estimert verdi eksklusive mva: 216 000 000 NOK 💰
Varighet: 12 måneder
Beskrivelse av fornyelser:
The contracting authority has an option to extend the contract one or more times for a further 3 years. The maximum duration of the contract, including options, will be 4 years.
Beskrivelse av opsjoner:
The contracting authority has an option to extend the contract one or more times for a further 3 years. The maximum duration of the contract, including options, will be 4 years.
Tittel på delkontrakt: Lot 2: Framework agreement for interpretation services
Delkontraktnummer: 2
Kort beskrivelse: Lot 2: Agder, South West, and West Police Districts.
Estimert verdi eksklusive mva: 88 000 000 NOK 💰
Tittel på delkontrakt: Lot 3: Framework agreement for interpretation services.
Delkontraktnummer: 3
Kort beskrivelse:
Lot 3: Innlandet, Møre og Romsdal,and Trøndelag Police Districts. Other participants: PFT Jaren and Kristiansand.
Estimert verdi eksklusive mva: 60 000 000 NOK 💰
Tittel på delkontrakt: Lot 4: Framework agreement for interpretation services.
Delkontraktnummer: 4
Kort beskrivelse: Lot 4: Nordland, Troms and Finnmark Police Districts
Estimert verdi eksklusive mva: 36 000 000 NOK 💰

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Qualification Requirement:
Tenderers must be registered in a company register, professional register or a trade register in the country where the tenderer is established.
Documentation requirement:
• Norwegian tenderers: Company registration certificate
• Foreign tenderers: Verification that the tenderer is registered in a company register, trade register or a commerce register in the country where the tenderer is established.
Økonomisk og finansiell stilling:
Qualification Requirement:
Tenderers must have sufficient economic and financial capacity to fulfil the contract. Creditworthiness with a requirement for guarantees will be sufficient to meet the requirement.
Documentation requirement:
- A credit rating based on the most recent financial figures. The rating must be carried out by a credit rating agency with a licence to provide such service.
If deemed necessary, the contracting authority will obtain a credit assessment, from a credit information agency with a license to provide such services. This will be a supplement to the documentation given in the tender.
If a tenderer has valid reasons for not being able to provide the documentation requested by the contracting authority, the tenderer can document his economic and financial capacity by presenting other documents considered suitable by the contracting authority.
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Teknisk og faglig kapasitet:
Qualification requirement 1:
Tenderers must have experience from comparable assignments. Comparable assignments means framework agreements for the provision of interpreter services with a large number of interpretation assignments a year. Based on historical figures, the number of annual assignments can be estimated to the following: Lot 1 - 10800, lot 2 - 4400, lot 3 - 3000, and lot 4 1800.
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Documentation requirement 2:
Description of up to 3 of the tenderer’s most relevant/comparable assignments in the last 3 years. The description must include a statement of the assignment´s value, number of interpretation assignments, date, and recipient (name, telephone number and e-mail address). It is the tenderer's responsibility to confirm relevance through the description. The contracting authority reserves the right to contact the references in order to confirm/verify submitted information.
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Qualification requirement 2:
Tenderers must have a good and well-functioning quality assurance system for the services that shall be provided.
Tenderers must submit documentation of their quality management system. The following documentation will be accepted:
Certificate of the company's quality system/management system, issued by independent bodies that confirm that the tenderer fulfils quality assurance standards in accordance with ISO 9001:2015 or equivalent,
or
A description that, as a minimum, covers the company´s procedures/routines for:
- Dealing with deviations and claims
- Approval of sub-suppliers/interpreters
- The process from the receipt and registration of orders until delivery at the customer.
Qualification requirement 3:
Tenderers must have a good and well functioning environmental management system.
Documentation requirement 3:
Tenderers must submit documentation of their environmental management system. The following documentation will be accepted:
• Valid attestation/certificates issued by independent bodies (e.g. ISO 14001:2015, EMAS, Miljøfyrtårn or equivalent systems), or
• A description of the tenderer´s own environmental management system. The description must, as a minimum, include an environmental policy and a description of environmental goals.

Prosedyre
Rettslig grunnlag: 32014L0024
Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 2023-07-28 📅

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 974 761 157
Kontakt
Kontaktpunkt: Axel Severin Cappelen
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=353181&B=POLITIET 🌏

Referanse
Tilleggsinformasjon
Estimert tidsplan for ytterligere kunngjøringer: When the framework agreement that will be signed now expires.

Utfyllende informasjon
Klageinstans
Navn: Oslo tingrett
Postadresse: Postboks 2106 Vika
Poststed: Oslo
Postnummer: 0125
Land: Norge 🇳🇴
Telefon: +47 22035200 📞
E-post: oslo.tingrett@domstol.no 📧
Internettadresse: https://www.domstol.no/no/Enkelt-domstol/oslo--tingrett/om-domstolen/ 🌏
Organ ansvarlig for meklingsprosedyrer
Samme som: Klageinstans
Tjeneste hvor informasjon om klageprosedyren kan innhentes
Navn: Politiets fellestjenester (PFT)
Postadresse: Postboks 2092 Vika
E-post: post.fellestjenester@politiet.no 📧
Internettadresse: https://www.politiet.no/om/organisasjonen/andre/pft/ 🌏
Kilde: OJS 2023/S 041-119503 (2023-02-22)
Kunngjøring om tildeling av kontrakt (2023-08-22)
Gjenstand
Anskaffelsens omfang
Totalverdi for anskaffelsen: 400 000 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2023-08-22 📅
Publiseringsdato: 2023-08-25 📅
Identifikatorer
Kunngjøringsnummer: 2023/S 163-515216
Refererer til kunngjøring: 2023/S 041-119503
OJ-S-utgave: 163

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vekting): 50
Pris (vekting): 50

Tildeling av kontrakt
Dato for kontraktinngåelse: 2023-08-11 📅
Navn: Hero Tolk AS
Nasjonalt registreringsnummer: 916285736
Postadresse: Klubbgata 1, PB 459
Poststed: Stavanger
Postnummer: 4002
Land: Norge 🇳🇴
Telefon: +47 51517490 📞
E-post: carolina.fredriksen@herotolk.com 📧
Totalverdi for anskaffelsen: 216 000 000 NOK 💰
Navn: Noricom Nord AS
Nasjonalt registreringsnummer: 986947523
Postadresse: Postboks 201
Poststed: Bodø
Postnummer: 8001
Telefon: +47 91767775 📞
E-post: sml@noricom.no 📧
Internettadresse: http://www.noricom.no 🌏
Dato for kontraktinngåelse: 2023-08-15 📅
Navn: Tolkenett AS
Nasjonalt registreringsnummer: 993965294
Postadresse: PIlestredet 9
Poststed: Oslo
Postnummer: 0180
Telefon: +47 22993299 📞
E-post: marked@tolkenett.no 📧
Internettadresse: http://www.tolkenett.no 🌏
Totalverdi for anskaffelsen: 88 000 000 NOK 💰
Dato for kontraktinngåelse: 2023-08-10 📅
Navn: Salita Tolke og Translatørtjeneste AS
Nasjonalt registreringsnummer: 918 586 296
Postadresse: Pilestredet 17
Postnummer: 0164
Telefon: +47 04523 📞
E-post: richard@salita.no 📧
Totalverdi for anskaffelsen: 60 000 000 NOK 💰
36 000 000 NOK 💰
Informasjon om tilbud
Antall mottatte tilbud: 5
Kilde: OJS 2023/S 163-515216 (2023-08-22)