EL-23-08 Interpretation Services

Elverum kommune

The aim of the procurement is to cover the contracting authority ́s ongoing need for high quality interpretation and translation services. The fact that the users have positive experiences with the municipal interpretation offer is significant for achieving this purpose. The interpretation service will be used in connection with the contracting authority ́s work with guidance, information and follow-up in education and education, health and welfare. The municipalities ́ annual call-offs are estimated to approx. 7.7 million. This is based on the current situation and anticipated future need.

Frist

Fristen for mottak av tilbud var 2023-12-17. Anskaffelsen ble publisert 2023-11-16.

Hvem?

• Elverum kommune

Hva?

• Kontorstøttetjenester › Oversettelsestjenester
• Kontorstøttetjenester › Tolkingstjenester

Hvor?

• Innlandet › Innlandet
• Oslo og Viken › Oslo

Anskaffelseshistorikk

Dato	Dokument
2023-11-16	Kunngjøring av konkurranse

Kunngjøring av konkurranse (2023-11-16)
Gjenstand
Anskaffelsens omfang
Tittel: EL-23-08 Interpretation Services
Referansenummer: 6
Kort beskrivelse:

Kontrakttype: Tjenester
Produkter/tjenester: Oversettelsestjenester 📦
Estimert verdi eksklusive mva: 30 800 000 NOK 💰
Beskrivelse
Intern identifikator: 6
Tilleggsprodukter/-tjenester:

Kontorstøttetjenester 📦

Tolkingstjenester 📦

Land: Norge 🇳🇴
Utførelsessted: Innlandet 🏙️
Varighet: 24 måneder
Informasjon om opsjoner
Opsjoner ✅
Beskrivelse av opsjoner: Contracting authority managed option for 1+1 year extension.
Tildelingskriterier
Pris ✅
Pris (vekting): 60
Kvalitetskriterium (navn): ## Quality, follow-up and service: ## Routines and system for ordering Tenderers must have knowledge of municipal services and be aware of which situations interpreters can assist in, for example, health, child protection, refugee services etc. Personal suitability, chemistry between interpreter, client and user - as well as requirements for qualifications and competence are important in many connections. · Tenderers shall describe what options the contracting authority has for choosing interpreters based on the interpreter ́s competence and experience connected to the different interpretation assignments, as well as an option for repeated use of the same interpreter. · The contracting authority would like to use the tenderer ́s portal to handle interpretation assignments. The portal ́s functionality will be weighted. The portal's user friendliness will also be weighted. General user friendliness, universal design, logical fields/field help will be assessed here and whether the system is responsively designed. The contracting authority would therefore like access to the demo user on the portal with all the functions available to evaluate the portal ́s functionality. Orders by e-mail and telephone are also relevant. Contact information for orders and a customer centre shall therefore be provided. · There is sometimes a need for rush assignments. Ordering routines are described in the tender. The guaranteed response time for rush assignments from order to assignment can be carried out shall be stated in the tender offer. ## Competence · Tenderers shall fill in the attached competence matrix to document the interpreters ́ language competence. _Etterspurte languages in the matrix are most weighted in the evalueringen._ · In connection with interpretation of the health service, the interpreter should have basic medical professional language competence. Tenderers shall describe how this can be solved. ## Follow-up and deviations · Tenderers shall describe which routines form the basis for treatment and follow-up of deviations and claims.
Kvalitetskriterium (vekting): 40
Tittel
Identifikasjonsnummer for delkontrakt: LOT-0000

Prosedyre
Prosedyretype
Åpen anbudskonkurranse ✅
Rettslig grunnlag: Direktiv 2014/24/EU
Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2023-12-17 12:00:00 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: engelsk 🗣️
norsk 🗣️
Informasjon om en rammeavtale eller en dynamisk innkjøpsordning
Rammeavtale med flere leverandører ✅
Maksimalt antall deltakere: 1
Anbudsvilkår
Elektronisk fakturering: Påkrevd
Elektronisk bestilling vil bli brukt ✅
Elektronisk betaling vil bli brukt ✅
Tildelingskriterier
Vekttype: Vekting (prosent, eksakt)

Juridisk, økonomisk, finansiell og teknisk informasjon
Økonomisk og finansiell stilling
Liste og kort beskrivelse av utvelgelseskriterier:

Economic and financial capacity: Tenderers shall have sufficient financial capacity to fulfil the assignment. Documented by an expanded report from Bisnode http://www.soliditet.no/. The report must be dated after the publication date for the competition. If this is not enclosed, Abakus will obtain an expanded report from Bisnode free of cost for the tenderer. The information in the report will form the basis for an assessment of the tenderer's economic and financial situation. Information given on the tender date will be used as a basis. A credit rating equivalent to or better than "A" or "AN" is required to participate in the competition.

Vilkår for deltakelse
Liste og kort beskrivelse av vilkår:

Tax and VAT: Tenderers shall fulfil their obligations to the payment of taxes and other public duties. Norwegian tenderers shall submit a VAT and tax certificate. The tax certificates must not be older than 6 months from the deadline for receipt of tenders.

Established Company: The tenderer shall be a legally established company. Norwegian companies shall document a company registration certificate from the Brønnøysund Register Centre. Foreign companies shall document this with certificates of registration in a trade register as determined by legislation in the country where the tenderer is established.

Teknisk og faglig kapasitet
Liste og kort beskrivelse av utvelgelseskriterier:

Experience: Tenderers shall have experience from equivalent assignments, equivalently we mean assignments to public customers. Tendering companies shall document a minimum of 3 equivalent assignments during the last 3 years. The documentation shall include the name of the contracting authority, scope, content and delivery date.

System for quality assurance and environmental standard.: Tenderers shall have an established quality assurance system. Documented by an account of the company's quality assurance system, including health, environment and safety that is relevant for this contract. If procedures are described in the company's quality management system in accordance with ISO9001 or equivalent third party verified system, it is sufficient to enclose a valid certificate.

Vilkår for deltakelse
Utestengelsesgrunn:

Akkord med kreditorer

Avtaler med andre økonomiske aktører som har til formål å vri konkurransen

Barnearbeid og andre former for menneskehandel

+ 21 til

Bedrageri

Betaling av skatter

Betaling av trygdeavgifter

Brudd på forpliktelser på arbeidsrettens område

Brudd på forpliktelser på miljørettens område

Brudd på forpliktelser på sosialrettens område

Deltakelse i en kriminell organisasjon

Direkte eller indirekte deltakelse i forberedelsen av denne anskaffelsen

Eiendeler under administrasjon av bobestyrer

Forretningsvirksomheten er suspendert

Hvitvasking eller terrorfinansiering

Insolvens

Interessekonflikt på grunn av deltakelse i anskaffelsesprosedyren

Konkurs

Korrupsjon

Rent nasjonale utelukkelsesgrunner

Situasjon tilsvarende konkurs etter nasjonal lovgivning

Skyldig i alvorlige feil i yrkesutøvelsen

Skyldig i uriktig fremstilling, tilbakeholdt informasjon, ute av stand til å fremlegge nødvendige dokumenter og innhentet konfidensiell informasjon om denne prosedyren

Terrorhandlinger eller handlinger knyttet til terrorvirksomhet

Tidlig heving, erstatning eller andre sammenlignbare sanksjoner

Beskrivelse av utelukkelsesgrunner:

Is the economic operator bankrupt? This information needs not be given if exclusion of economic operators in this case has been made mandatory under the applicable national law without any possibility of derogation where the economic operator is nevertheless able to perform the contract.

Has the economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein been the subject of a conviction by final judgment for corruption, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable? As defined in Article 3 of the Convention on the fight against corruption involving officials of the European Communities or officials of Member States of the European Union, OJ C 195, 25.6.1997, p. 1, and in Article 2(1) of Council Framework Decision 2003/568/JHA of 22 July 2003 on combating corruption in the private sector (OJ L 192, 31.7.2003, p. 54). This exclusion ground also includes corruption as defined in the national law of the contracting authority (contracting entity) or the economic operator.

Is the economic operator in arrangement with creditors? This information needs not be given if exclusion of economic operators in this case has been made mandatory under the applicable national law without any possibility of derogation where the economic operator is nevertheless able to perform the contract.

Has the economic operator entered into agreements with other economic operators aimed at distorting competition?

Has the economic operator, to its knowledge, breached its obligations in the fields of environmental law? As referred to for the purposes of this procurement in national law, in the ESPD, the relevant notice or the in the ESPD, the relevant notice or , in Article 18(2) of Directive 2014/24/EU or in the ESPD.

… money laundering or terrorist financing, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable? As defined in Article 1 of Directive 2005/60/EC of the European Parliament and of the Council of 26 October 2005 on the prevention of the use of the financial system for the purpose of money laundering and terrorist financing (OJ L 309, 25.11.2005, p. 15).

… fraud, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable? Within the meaning of Article 1 of the Convention on the protection of the European Communities' financial interests (OJ C 316, 27.11.1995, p. 48).

… child labour and other forms of trafficking in human beings, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable? As defined in Article 2 of Directive 2011/36/EU of the European Parliament and of the Council of 5 April 2011 on preventing and combating trafficking in human beings and protecting its victims, and replacing Council Framework Decision 2002/629/JHA (OJ L 101, 15.4.2011, p. 1).

Is the economic operator the subject of insolvency or winding-up? This information needs not be given if exclusion of economic operators in this case has been made mandatory under the applicable national law without any possibility of derogation where the economic operator is nevertheless able to perform the contract.

Has the economic operator, to its knowledge, breached its obligations in the fields of labour law? As referred to for the purposes of this procurement in national law, in the relevant notice or the in the ESPD, the relevant notice or in Article 18(2) of Directive 2014/24/EU.

Are the assets of the economic operator being administered by a liquidator or by the court? This information needs not be given if exclusion of economic operators in this case has been made mandatory under the applicable national law without any possibility of derogation where the economic operator is nevertheless able to perform the contract.

Can the economic operator confirm that: a) It has been guilty of serious misrepresentation in supplying the information required for the verification of the absence of grounds for exclusion or the fulfilment of the selection criteria, b) It has withheld such information, c) It has not been able, without delay, to submit the supporting documents required by a contracting authority or contracting entity, and d) It has undertaken to unduly influence the decision making process of the contracting authority or contracting entity, to obtain confidential information that may confer upon it undue advantages in the procurement procedure or to negligently provide misleading information that may have a material influence on decisions concerning exclusion, selection or award?

Other exclusion grounds that may be foreseen in the national legislation of the contracting authority's or contracting entity's Member State. Has the economic operator breached its obligations relating to the purely national grounds of exclusion, which are specified in the relevant notice or in the procurement documents?

Is the economic operator aware of any conflict of interest, as indicated in national law, the relevant notice or in the ESPD, the relevant notice or due to its participation in the procurement procedure?

Has the economic operator or an undertaking related to it advised the contracting authority or contracting entity or otherwise been involved in the preparation of the procurement procedure?

Is the economic operator guilty of grave professional misconduct? Where applicable, see definitions in national law, the relevant notice or the procurement documents.

Has the economic operator experienced that a prior public contract, a prior contract with a contracting entity or a prior concession contract was terminated early, or that damages or other comparable sanctions were imposed in connection with that prior contract?

Has the economic operator, to its knowledge, breached its obligations in the fields of social law? As referred to for the purposes of this procurement in national law, in the ESPD, the relevant notice or the in the ESPD, the relevant notice or in Article 18(2) of Directive 2014/24/EU.

Has the economic operator breached its obligations relating to the payment of social security contributions, both in the country in which it is established and in Member State of the contracting authority or contracting entity if other than the country of establishment?

Are the business activities of the economic operator suspended? This information needs not be given if exclusion of economic operators in this case has been made mandatory under the applicable national law without any possibility of derogation where the economic operator is nevertheless able to perform the contract.

Has the economic operator breached its obligations relating to the payment of taxes, both in the country in which it is established and in Member State of the contracting authority or contracting entity if other than the country of establishment?

Has the economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein been the subject of a conviction by final judgment for terrorist offences or offences linked to terrorist activities, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable? As defined in Articles 1 and 3 of Council Framework Decision of 13 June 2002 on combating terrorism (OJ L 164, 22.6.2002, p. 3). This exclusion ground also includes inciting or aiding or abetting or attempting to commit an offence, as referred to in Article 4 of that Framework Decision.

Oppdragsgiver
Navn og adresser
Navn: Elverum kommune
Nasjonalt registreringsnummer: 952857991
Postadresse: Storgata 18
Postnummer: 2414
Poststed: Elverum
Region: Innlandet 🏙️
Land: Norge 🇳🇴
Kontaktpunkt: Bjarne Skarpmo
E-post: postmottak@elverum.kommune.no 📧
Telefon: +47 62433000 📞
URL: https://www.elverum.kommune.no/ 🌏
Adresse til kjøperprofilen: https://www.elverum.kommune.no/ 🌏
Type oppdragsgiver
Offentligrettslig organ
Hovedaktivitet
Sosial trygd
Kommunikasjon
Deltakelses-URL: https://app.artifik.no/procurements/6 🌏
Navn: e-Tendering
Tilgang til konkurransegrunnlaget er begrenset
Elektronisk innsending: Påkrevd

Utfyllende informasjon
Klageinstans
Navn: Artifik AS
Nasjonalt registreringsnummer: 925364967
Postadresse: Stortingsgata 12
Postnummer: 0161
Poststed: Oslo
Region: Oslo 🏙️
Land: Norge 🇳🇴
E-post: support@artifik.no 📧
Telefon: +47 46630107 📞
URL: https://artifik.no 🌏
Tjeneste hvor informasjon om klageprosedyren kan innhentes
Samme som: Navn og adresser
Informasjon om elektroniske arbeidsflyter
Elektronisk fakturering vil bli akseptert
Kilde: OJS 2023/S 223-704641 (2023-11-16)

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