The purpose of the procurement is to ensure that the group has a modern flexible platform/system to support the ongoing Voice of the Customer (VoC) / Net Promoter Score program in the Nordic area, hereby managing internal complexity and fully automate the VoC activities with dynamic easy to use “real-time” dashboard reports and analytics tools for the different user-roles.
Frist
Fristen for mottak av tilbud var 2022-03-09.
Anskaffelsen ble publisert 2022-02-07.
Kunngjøring av konkurranse (2022-02-07) Gjenstand Anskaffelsens omfang
Tittel: Customer satisfaction survey
Referansenummer: C-002589
Kort beskrivelse:
“The purpose of the procurement is to ensure that the group has a modern flexible platform/system to support the ongoing Voice of the Customer (VoC) / Net...”
Kort beskrivelse
The purpose of the procurement is to ensure that the group has a modern flexible platform/system to support the ongoing Voice of the Customer (VoC) / Net Promoter Score program in the Nordic area, hereby managing internal complexity and fully automate the VoC activities with dynamic easy to use “real-time” dashboard reports and analytics tools for the different user-roles.
Vis mer Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Felles innkjøpsordliste (CPV)
Kode: Kundetilfredshetsundersøkelser📦
Tilleggs-CPV: Kundetilfredshetsundersøkelser📦 Utførelsessted
NUTS-region: Norge🏙️
Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet