Procurement of Services for Scanning Trade Post for NAV

ARBEIDS- OG VELFERDSETATEN (NAV)

The aim of this procurement is to ensure that NAV has a reliable and efficient scanning system for the trade archive, which communicates with the underlying systems in NAV. The scanning system must allow received documentation to be archived and made available for case management as soon as possible. Scanning trade post is seen as vital, as errors and delays will affect case management and payments to users. There are, therefore, strict requirements for production capacity, daily deliveries, efficiency, security, and quality in the system.
Click here https://permalink.mercell.com/109598653.aspx

Frist

Fristen for mottak av tilbud var 2019-11-08. Anskaffelsen ble publisert 2019-10-03.

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2019-10-03 Kunngjøring av konkurranse
Kunngjøring av konkurranse (2019-10-03)
Gjenstand
Anskaffelsens omfang
Tittel: Document management services
Referansenummer: 19/236
Kort beskrivelse:
The aim of this procurement is to ensure that NAV has a reliable and efficient scanning system for the trade archive, which communicates with the underlying systems in NAV. The scanning system must allow received documentation to be archived and made available for case management as soon as possible. Scanning trade post is seen as vital, as errors and delays will affect case management and payments to users. There are, therefore, strict requirements for production capacity, daily deliveries, efficiency, security, and quality in the system. Click here https://permalink.mercell.com/109598653.aspx
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Dokumenthåndteringstjenester 📦
Tilleggs-CPV: Skanningstjenester 📦
Utførelsessted
NUTS-region: Norge 🏙️

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Arbeids- og velferdsetaten (nav)
Postadresse: Postboks 5, St Olavs plass
Postnummer: 0130
Poststed: Oslo
Kontakt
Internettadresse: https://permalink.mercell.com/109598653.aspx 🌏
E-post: solvi.kristiansen.tennstrand@nav.no 📧
Telefon: +47 21071000 📞
URL for dokumenter: https://permalink.mercell.com/109598653.aspx 🌏
URL for deltakelse: https://permalink.mercell.com/109598653.aspx 🌏

Referanse
Datoer
Sendt dato: 2019-10-03 📅
Innleveringsfrist: 2019-11-08 📅
Publiseringsdato: 2019-10-08 📅
Identifikatorer
Kunngjøringsnummer: 2019/S 194-472954
OJ-S-utgave: 194

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The aim of this procurement is to ensure that NAV has a reliable and efficient scanning system for the trade archive, which communicates with the underlying systems in NAV. The scanning system must allow received documentation to be archived and made available for case management as soon as possible. Scanning trade post is seen as vital, as errors and delays will affect case management and payments to users. There are, therefore, strict requirements for production capacity, daily deliveries, efficiency, security, and quality in the system.
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The extent of the contract is somewhat uncertain, as NAV is focussing on digitalising its services.
4 million documents are currently scanned every day. The extent will, thus, be highest at the beginning of the contract period and it is expected to then be considerably reduced. NAV emphasises that the current volume is not binding for the coming contract period, but is given as a guideline for tenderers.
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Some users do not choose digital systems, and post from these must therefore be scanned.
Services included in the procurement are:
Receipt, opening and sorting post.
Quality assurance and preparation for scanning.
Scanning received documents.
Machine interpretation of meta-data for the document and/or parts of the document content, either in the form of barcodes or typed.
Manual entering information when the barcode or typed message is not readable.
Production of hand-over files, consisting of scanned documents and the accompanying meta-data.
Various services connected to handling deviations from scanning errors, etc.
Storage of original paper copies in a secure archive.
Shredding.
Varighet: 48 måneder
Beskrivelse av fornyelser: The contracting authority has an option for an extension for 1+1 year.
Beskrivelse av opsjoner: The contracting authority has an option to extend the contract for 1+1 year.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Qualification requirement:
Norwegian tenderers must have their tax and VAT payments in order.
Documentation requirement:
— Norwegian tenderers: A tax and VAT certificate from the tax authorities, not older than 6 months from the deadline for requests to participate in the tender contest.
— tenderers are required to be a legally established company.
— Norwegian tenderers: company registration certificate from the Brønnøysund Register Centre,
— Foreign tenderers: certificate for registration in the enterprise register as prescribed in the legislation of the state in which the tenderer is established.
Økonomisk og finansiell stilling:
Qualification requirement:
— tenderers are required to have good financial solidity.
Documentation requirement:
— the contracting authority will obtain a credit rating carried out by Experian; see www.Experian.no
If the tenderer feels that the credit rating will not provide an accurate picture, please send supplementary information together with the qualification application.
Teknisk og faglig kapasitet:
Qualification requirement:
— good implementation abilities are required.
Documentation requirement for the good implementation ability qualification requirement:
— description of the tenderer's technical capacity and professional qualifications. With regard to the capacity, a description of the tenderer's relevant units shall be given. With regard to qualifications, a short overview of the tenderer's general relevant expertise shall be given. The personnel proposed to the assignment shall not be specified, and CVs not submitted,
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— an overview of the tenderer’s average annual workforce and number of employees in the management in the last 3 years,
— a description of the tools, material and technical equipment that the tenderer has at its disposal for fulfilment of the contract.
— good experience from similar deliveries is required.
Documentation requirement for the good experience qualification requirement:
— the tenderer's most important deliveries in the last 3 years, including a description of the assignments, values, time frames and recipients.
The description of each delivery must include:
— recipient/contracting authority,
— date and duration,
— discipline,
— value (if the value cannot be specified due to confidentiality requirements, the tenderer is asked to specify the number of man-labour years for the tenderer's input),
— The tenderer's role/area of responsibility,
— description of the delivery including the system/technology that was used.
Name and contact details for the reference client’s contact person who can confirm this information must be provided on request

Prosedyre
Rettslig grunnlag: 32014L0024
Minste antall kandidater: 3
Største antall kandidater: 5
Objektive kriterier for å velge det begrensede antallet kandidater:
The selection of tenderers will be based on the degree of fulfilment of the qualification requirements stated in point 2.4 of the qualification documentation.
Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 2020-03-12 📅

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 889640782
Kontakt
Kontaktpunkt: Sølvi K. Tennstrand
Adresse til kjøperprofilen: http://www.nav.no/ 🌏
URL for dokumenter: https://permalink.mercell.com/109598653.aspx 🌏

Utfyllende informasjon
Klageinstans
Navn: Arbeids- og velferdsdirektoratet
Postadresse: Postboks 5 St. Olavs plass
Poststed: Oslo
Postnummer: 0130
Land: Norge 🇳🇴
Kilde: OJS 2019/S 194-472954 (2019-10-03)
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