Telephony and switchboard services

Ruter As (Supply)

Ruter has currently 250 mobile telephones/subscriptions. Ruter will probably require more mobile telephones/subscriptions during the agreement period due to expected growth. Ruter has currently 2 different switchboard systems. The customer centre has a physical telephone exchange system and the operators use land-line/IP telephony services, while the administration centre procures the switchboard system as a service.
The Customer wishes to enter into an agreement for deliveries of mobile telephone and switchboard services, including establishment and operation of a joint switchboard service that shall handle incoming customer requests on the telephone nos 177/ 815 00 176, and Ruter's main telephone no 40 00 67 00. The contract also includes procurement of equipment such as mobile telephones and accessories to employees, as well as equipment to operators at the customer centre and switchboard central.

Frist

Fristen for mottak av tilbud var 2016-08-23. Anskaffelsen ble publisert 2016-07-11.

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2016-07-11 Kunngjøring av konkurranse
Kunngjøring av konkurranse (2016-07-11)
Gjenstand
Anskaffelsens omfang
Tittel: Mobile-telephone services
Antall eller omfang:
The contract period is 2 year and the estimated contract value is 7 NOK-8 000 000.
Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Mobiltelefontjenester 📦

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Forsyningsenhet
Navn på tildelende myndighet: Ruter As (Supply)
Postadresse: Postboks 1030, Sentrum
Postnummer: 0104
Poststed: Oslo
Kontakt
Internettadresse: https://ruter.no/kollektivanbud 🌏
E-post: anbud@ruter.no 📧
Telefon: +47 40006700 📞
Faks: +47 40006701 📠

Referanse
Datoer
Sendt dato: 2016-07-11 📅
Innleveringsfrist: 2016-08-23 📅
Publiseringsdato: 2016-07-14 📅
Identifikatorer
Kunngjøringsnummer: 2016/S 134-242288
OJ-S-utgave: 134
Tilleggsinformasjon
The contracting authority encourage all applicants/tenderers, during the tender period, to pay attention to the website: https://ruter.no/kollektivanbud New versions of tender documents may be published on the website in the qualification phase as well as the tender phase. See link: https://ruter.no/kollektivanbud/pagaende-anbud/telefoni--og-sentralbordtjenester/
Vis mer

Gjenstand
Anskaffelsens omfang
Tjenestekategori: 5
Kort beskrivelse:
Ruter has currently 250 mobile telephones/subscriptions. Ruter will probably require more mobile telephones/subscriptions during the agreement period due to expected growth. Ruter has currently 2 different switchboard systems. The customer centre has a physical telephone exchange system and the operators use land-line/IP telephony services, while the administration centre procures the switchboard system as a service.
Vis mer
The Customer wishes to enter into an agreement for deliveries of mobile telephone and switchboard services, including establishment and operation of a joint switchboard service that shall handle incoming customer requests on the telephone nos 177/ 815 00 176, and Ruter's main telephone no 40 00 67 00. The contract also includes procurement of equipment such as mobile telephones and accessories to employees, as well as equipment to operators at the customer centre and switchboard central.
Vis mer
Beskrivelse av opsjoner: 2 years, 1 year at a time.
Referansenummer: 2016/419
Utførelsessted
Hovedsted eller utførelsessted: Oslo.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
All the qualification requirements are described in the qualification document, which is also published on the website: https://ruter.no/kolletivanbud
Økonomisk og finansiell stilling:
All the qualification requirements are described in the qualification document, which is also published on the website: https://ruter.no/kolletivanbud
Teknisk og faglig kapasitet:
All the qualification requirements are described in the qualification document, which is also published on the website: https://ruter.no/kolletivanbud

Prosedyre
Språk
Andre språk: Norwegian.

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 991609407
Kontakt
Kontaktpunkt: Kontraktsteam
Adresse til kjøperprofilen: https://kgv.doffin.no/ctm/Supplier/CompanyInformation/Index/1579 🌏
URL for dokumenter: https://kgv.doffin.no/ctm/Supplier/Documents/Folder/146369 🌏
Kilde: OJS 2016/S 134-242288 (2016-07-11)