Interpretation services in Arendal municipality

Arendal kommune

Arendal municipality, henceforth referred to as the Awarding Authority, is the capitol of Aust-Agder County and has approx. 43 000 inhabitants. Numbers from Statistics Norway shows that approx. 11 % of the population are immigrants and children of immigrants. 5 % are from the EEA, North America, Oceania, and 5, 2 % from Europe, EEA not included, Africa, Asia, Central and South America.
The recent years approx. 1 200 annual interpretation assignments within municipal activities have been implemented. The following municipal activities require interpreters: maternal and child health centres, family doctors, child welfare, adult education, the Norwegian Labour and Welfare Service, centres for battered women, accident and emergency units, schools, nursery schools, sheltered institutions, etc.
The Awarding Authority requests interpretation services characterised by quality, flexibility and efficiency. In 2011-2012 the following languages have been in most demand: Persian, Arabian, Somalian, Tigrinja, Soranî/Kurdish, Farsi, Polish, Russian, and Dari.
In 2011-2012 the following languages have been subject to limited demand: Albanese, Amharic, Bosnian, Burmese, English, French, Serbian, Spanish, Swahili, Tamil, Thai, and Vietnamese. The requirements for languages are changing in relation to alterations in the global refugee situation and the migration pattern in general.
The Awarding Authority' different activities have various requirements in relation to interpretation methods (telephone, monitor, attendance and written translation). In some cases emergency assignments, in and outside normal working hours (08:00-16:00) may be required. Administrative routines in connection with booking an interpreter must be easy for the Awarding Authority's units.
Note: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=279375.

Frist

Fristen for mottak av tilbud var 2013-03-01. Anskaffelsen ble publisert 2013-01-18.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2013-01-18 Kunngjøring av konkurranse
2013-04-26 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2013-01-18)
Gjenstand
Anskaffelsens omfang
Tittel: Interpretation services
Antall eller omfang:
Annually approx. 1 200 interpretation assignments have been carried out. It is expected that during the contract period, option for 3 years prolongation above the EU threshold values will be required. This option is to comply with the Public Procurement Regulations parts I and III.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Den europeiske union, med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Tolkingstjenester 📦

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Regional eller lokal myndighet
Navn på tildelende myndighet: Arendal kommune
Postadresse: Sam Eydes pl. 2, Postboks 780 Stoa
Postnummer: 4809
Poststed: Arendal
Kontakt
Internettadresse: http://www.arendal.kommune.no 🌏
E-post: anne.cathrine.haugland@arendal.kommune.no 📧
Telefon: +47 37013000 📞
Faks: +47 37013014 📠

Referanse
Datoer
Sendt dato: 2013-01-18 📅
Innleveringsfrist: 2013-03-01 📅
Publiseringsdato: 2013-01-23 📅
Identifikatorer
Kunngjøringsnummer: 2013/S 016-023397
OJ-S-utgave: 16
Tilleggsinformasjon
(NT Ref:279509)

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
Arendal municipality, henceforth referred to as the Awarding Authority, is the capitol of Aust-Agder County and has approx. 43 000 inhabitants. Numbers from Statistics Norway shows that approx. 11 % of the population are immigrants and children of immigrants. 5 % are from the EEA, North America, Oceania, and 5, 2 % from Europe, EEA not included, Africa, Asia, Central and South America.
Vis mer
The recent years approx. 1 200 annual interpretation assignments within municipal activities have been implemented. The following municipal activities require interpreters: maternal and child health centres, family doctors, child welfare, adult education, the Norwegian Labour and Welfare Service, centres for battered women, accident and emergency units, schools, nursery schools, sheltered institutions, etc.
Vis mer
The Awarding Authority requests interpretation services characterised by quality, flexibility and efficiency. In 2011-2012 the following languages have been in most demand: Persian, Arabian, Somalian, Tigrinja, Soranî/Kurdish, Farsi, Polish, Russian, and Dari.
Vis mer
In 2011-2012 the following languages have been subject to limited demand: Albanese, Amharic, Bosnian, Burmese, English, French, Serbian, Spanish, Swahili, Tamil, Thai, and Vietnamese. The requirements for languages are changing in relation to alterations in the global refugee situation and the migration pattern in general.
Vis mer
The Awarding Authority' different activities have various requirements in relation to interpretation methods (telephone, monitor, attendance and written translation). In some cases emergency assignments, in and outside normal working hours (08:00-16:00) may be required. Administrative routines in connection with booking an interpreter must be easy for the Awarding Authority's units.
Vis mer
Note: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=279375.
Beskrivelse av opsjoner:
Expansion of the agreement in relation to requirements for more languages in the interpretation portfolio.
Varighet: 24 måneder
Utførelsessted
Hovedsted eller utførelsessted: Arendal municipality, Norway.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
(1) Value added tax certificate (National requirement).
(2) Company tax certificate (National requirement).
(3) Self-declaration in compliance with Appendix 2 (HSE) of the Norwegian procurement regulations (National requirement).
Økonomisk og finansiell stilling:
(1) Other documentation required (please state below)
The tenderer shall present a list of the principal deliveries the previous 3 years. The list shall contain information of values, dates and recipient. References will be contacted if required, only.
Teknisk og faglig kapasitet:
(1) A list of the principal deliveries effected, or main services provided, by the company, in the past three years, with the values, dates and recipients (for supply and service contracts).
(2) A certificate issued by an accredited certification authority attesting to the quality assurance, production or technical capacity of the company, or equivalent documentation (for service and works contracts).
(3) Other documentation required (please state below).
The tenderer shall present a list of the offered interpretation languages. See also the tender documents.
Kontraktutførelse
Innskudd og garantier som kreves: N/A.
Hovedfinansieringsvilkår og betalingsordninger og/eller henvisning til relevante bestemmelser som regulerer dem: See the tender documents.

Prosedyre
Tilbudets gyldighetsperiode: 3 måneder
Dato for åpning av tilbud: 2013-03-01 📅
Åpningssted: Arendal Cultural centre and town hall, Arendal, Norway.
Sted: Arendal Cultural centre and town hall, Arendal, Norway.
Språk
Andre språk: Norwegian

Oppdragsgiver
Kontakt
Kontaktpunkt: Informasjon og service
Anne Cathrine Haugland
Internettadresse: www.arendal.kommune.no 🌏
Adresse til kjøperprofilen: http://www.doffin.no//search/Search_AuthProfile.aspx?ID=AA2882 🌏

Utfyllende informasjon
Klageinstans
Navn: Klagenemda for offentlige anskaffelser
Postadresse: Postboks 439 Sentrum
Poststed: Bergen
Postnummer: 5805
Land: Norge 🇳🇴
E-post: postmottak@kofa.no 📧
Telefon: +47 55597500 📞
Internettadresse: www.kofa.no 🌏
Faks: +47 55597599 📠
Kilde: OJS 2013/S 016-023397 (2013-01-18)
Kunngjøring om tildeling av kontrakt (2013-04-26)
Gjenstand
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2013-04-26 📅
Publiseringsdato: 2013-04-30 📅
Identifikatorer
Kunngjøringsnummer: 2013/S 084-141630
Refererer til kunngjøring: 2013/S 16-023397
OJ-S-utgave: 84
Tilleggsinformasjon
(NT Ref:292323)

Prosedyre
Tildelingskriterier
Kriterium: 1. Price (45)
2. Quality, cf. the specifications in the tender documents (55)

Tildeling av kontrakt
Dato for kontraktinngåelse: 2013-03-20 📅
Navn: Hero Tolk
Postadresse: Kristian Augusts Gt 12
Poststed: Oslo
Postnummer: 0165
Land: Norge 🇳🇴
Informasjon om tilbud
Antall mottatte tilbud: 6
Kilde: OJS 2013/S 084-141630 (2013-04-26)