SAP Basic operational services for the health trusts in the Western Norway Regional Health Authority

Sykehusinnkjøp HF

The aim of the procurement is to procure operation of the SAP system in the Western Norway Regional Health Authority, including infrastructure and server operation, and SAP Basic services. This is a so-called 'Lift & Shift' change, which means that the current SAP system will be migrated and re-established with the current service and security level as a minimum in a new operations environment.
See the contest provisions and Annex 1, the contracting authority's requirements specification for further details.

Frist

Fristen for mottak av tilbud var 2023-09-01. Anskaffelsen ble publisert 2023-06-23.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

• Basis Consulting AS

Hvem?

• Sykehusinnkjøp HF

Hva?

Hvor?

• Norge › Vestlandet

Anskaffelseshistorikk

Dato	Dokument
2023-06-23	Kunngjøring av konkurranse
2023-11-15	Kunngjøring om tildeling av kontrakt

Kunngjøring av konkurranse (2023-06-23)
Gjenstand
Anskaffelsens omfang
Tittel: Computer-related management services
Referansenummer: 2023/621
Kort beskrivelse:

The aim of the procurement is to procure operation of the SAP system in the Western Norway Regional Health Authority, including infrastructure and server operation, and SAP Basic services. This is a so-called 'Lift & Shift' change, which means that the current SAP system will be migrated and re-established with the current service and security level as a minimum in a new operations environment. See the contest provisions and Annex 1, the contracting authority's requirements specification for further details.

Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Datamaskinrelaterte driftstjenester 📦
Tilleggs-CPV: Programvare for økonomianalyse og regnskap 📦
Utførelsessted
NUTS-region: Vestlandet 🏙️

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Offentligrettslig organ
Navn på tildelende myndighet: Sykehusinnkjøp hf
Postadresse: Postboks 40
Postnummer: 9811
Poststed: Vadsø
Kontakt
Internettadresse: https://permalink.mercell.com/207096859.aspx 🌏
E-post: post@sykehusinnkjop.no 📧
Telefon: +47 78950700 📞
URL for dokumenter: https://permalink.mercell.com/207096859.aspx 🌏
URL for deltakelse: https://permalink.mercell.com/207096859.aspx 🌏

Referanse
Datoer
Sendt dato: 2023-06-23 📅
Innleveringsfrist: 2023-09-01 📅
Publiseringsdato: 2023-06-28 📅
Identifikatorer
Kunngjøringsnummer: 2023/S 122-388060
OJ-S-utgave: 122

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

See the contest provisions and Annex 1, the contracting authority's requirements specification for further details.

The Western Norway Regional Health Authority ICT aims to contribute to making patient treatment safer and more efficient, providing good quality in its systems, and ensuring stable operation. The Western Norway Regional Health Authority ICT's actual requirements for the service are detailed in Annex 1 The Contracting Authority's Requirements Specification. However we would like to highlight some general aims that are important when selecting a new operations partner, and which will be a guideline for responding to the contest:

- Ensure sufficient data security The Western Norway Regional Health Authority's data ought to be saved in Norway.

- Ensure stable operation of the system with a very high degree of running time (for example monitoring, process for error and event management, and SLA requirements).

- Have a cost efficient operation.

- Provide a service level that means that the Western Norway Regional Health Authority does not need to use a lot of internal resources for follow-up. The Western Norway Regional Health Authority is looking for an operations partner that is proactive in all parts of the service delivery.

- Have good interaction with relevant departments in the Western Norway Regional Health Authority ICT and other external service providers as regards managing the SAP system. The tenderer will participate in an active cooperation with the current provider of the application management service, both in the transition to a new infrastructure system and in the new operations model.

- There will be a particular need to handle interface around liability in a good, but pragmatic way, which sees to the Western Norway Regional Health Authority's needs in a satisfactory way. Some details will be specified as part of the contract documents, but there are requirements for a cooperative design of the Interaction Plan after the contract has been signed. This will have to be further administered and continually improved and made more efficient through the project and operations period.

The Western Norway Regional Health Authority has a number of ongoing projects. Some of these will overlap with the change that is implemented by this contract. Details on this are given in Annex 4 and in chapter 2.3 in Annex 1 The Contracting Authority's Requirements Specification. This context will nevertheless set extra requirements for reliable planning and the implementation of a new operations model. The project and progress plan and supplier capability are therefore defined as an award criterium in order to ensure stable operation to the greatest possible degree within the defined dates.

See annex 1- The Contracting Authority's Requirements Specification and other contest documents for further details.

Varighet: 36 måneder
Beskrivelse av fornyelser: See the tender documentation
Beskrivelse av opsjoner: See the tender documentation
Utførelsessted
Hovedsted eller utførelsessted: Bergen

Prosedyre
Rettslig grunnlag: 32014L0024
Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: engelsk 🗣️
norsk 🗣️
Tilbudets gyldighetsperiode: 6 måneder
Dato for åpning av tilbud: 2023-09-01 📅
Tidspunkt for åpning av tilbud: 12:00

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 916879067
Kontakt
Kontaktpunkt: Postmottak Sykehusinnkjøp
Adresse til kjøperprofilen: http://www.sykehusinnkjop.no/ 🌏
URL for dokumenter: https://permalink.mercell.com/207096859.aspx 🌏

Utfyllende informasjon
Klageinstans
Navn: Hordaland tingrett
Poststed: Bergen
Land: Norge 🇳🇴
Kilde: OJS 2023/S 122-388060 (2023-06-23)

Kunngjøring om tildeling av kontrakt (2023-11-15)
Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

Procurement of the operation of the SAP system in the Western Norway Regional Health Authority, including infrastructure and server operation, and SAP Basic services. This is a so-called 'Lift & Shift' change, which means that the current SAP system will be migrated and re-established with the current service and security level as a minimum in a new operations environment.

Totalverdi for anskaffelsen: 35 374 100 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2023-11-15 📅
Publiseringsdato: 2023-11-20 📅
Identifikatorer
Kunngjøringsnummer: 2023/S 223-702411
Refererer til kunngjøring: 2023/S 122-388060
OJ-S-utgave: 223

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Quality of service.
Kvalitetskriterium (vekting): 40
Kvalitetskriterium (navn): Quality of the project and progress plan and security of supplies.
Kvalitetskriterium (vekting): 10
Pris (vekting): 50

Tildeling av kontrakt
Dato for kontraktinngåelse: 2023-10-24 📅
Navn: Basis Consulting AS
Postadresse: Sonja Henies Plass 4
Poststed: Oslo
Postnummer: 0185
Land: Norge 🇳🇴
Telefon: +47 92410600 📞
E-post: svein@basis-consulting.com 📧
Land: Oslo 🏙️
Totalverdi for anskaffelsen: 35 374 100 NOK 💰
Informasjon om tilbud
Antall mottatte tilbud: 3
Kilde: OJS 2023/S 223-702411 (2023-11-15)

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