Procurement - Process support and system tool for the prevention and reduction of sick leave, 2026

Ålesund kommune

The contracting authority would like to use this procurement to enter into a contract with one tenderer, including a service framework agreement for process support and SSA-L for system tools, as well as a set of joint contract terms (see the contract terms). The objective of the agreement is to cover the contracting authority ́s need for process support and the use of system tools for the prevention and reduced sick leave.

Frist

Deadline 2026-08-10

Hvem?

• Ålesund kommune

Hva?

Hvor?

• Vestlandet › Møre og Romsdal

Anskaffelseshistorikk

Dato	Dokument
2026-06-16	Kunngjøring av konkurranse

Kunngjøring av konkurranse (2026-06-16)
Gjenstand
Anskaffelsens omfang
Tittel: Procurement - Process support and system tool for the prevention and reduction of sick leave, 2026
Referansenummer: 26/490
Kort beskrivelse:

Kontrakttype: Tjenester
Produkter/tjenester: Bedriftsrådgivning og administrativ rådgivning og beslektede tjenester 📦
Beskrivelse
Intern identifikator: 26/490
Denne anskaffelsen er også egnet for små og mellomstore bedrifter (SMB) ✅
Tilleggsinformasjon:

Regarding contract form and scope: The contracting authority would like to enter into a contract with one tenderer, including a service framework agreement for process support and SSA-L for system tools, as well as a set of joint contract terms (see the contract terms). Process support is regulated as a service framework agreement, and for this part the estimated frame as well as the upper roof are to be stated. The system will be regulated as an ongoing contract through SSA-L, and for this part only a rough estimate is given. This does not apply to any frame or upper roof. For process support, the contracting authority estimates the value per annum to approx. NOK 500,000 - 2,000,000 excluding VAT. I.e. NOK 2-8 million excluding VAT over 4 years. The scope of this framework agreement part of the contract will vary from year to year and it is dependent on various factors. The contracting authority has therefore set an upper limit on this part, in order to ensure continuity of the deliveries and increased predictability for the customer and the chosen tenderer. The upper ceiling for the framework agreement part is set at NOK 10 million excluding VAT, including options. The contracting authority reserves the right to end this part of the contract if the procurement exceeds the stated upper ceiling before the contract period expires and this is considered a significant change. The contracting authority estimates that the total value over 4 years for the system part is approx. NOK 2- 4 million over four years.

Tilleggsprodukter/-tjenester:

Bedriftsrådgivning og administrativ rådgivning 📦

Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦

Forretningstjenester: lov, reklame, rådgiving, ansettelse, trykking og sikkerhet 📦

+ 4 til

Ledelsesrelaterte tjenester 📦

Programvare og informasjonssystemer 📦

Programvarerelaterte tjenester 📦

Rådgivning innen personalforvaltning 📦

Hovedsted eller utførelsessted: Ålesund municipality.
Land: Norge 🇳🇴
Utførelsessted: Møre og Romsdal 🏙️
Varighet: 2 år
Maksimalt antall fornyelser: 2
Annen informasjon om fornyelser: Renewal lenght is 12 months
Informasjon om opsjoner
Opsjoner ✅
Beskrivelse av opsjoner:

NOTE: Regarding options for duration: different rules for different parts of the contract - see the tender documentation.

Informasjon om elektroniske kataloger
Tilbud må presenteres i form av elektroniske kataloger eller inkludere en elektronisk katalog
Tildelingskriterier
Pris ✅
Pris (vekting): 40
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vekting): 60
Tittel
Identifikasjonsnummer for delkontrakt: LOT-0000

Prosedyre
Prosedyretype
Åpen anbudskonkurranse ✅
Rettslig grunnlag: Direktiv 2014/24/EU
Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2026-08-10 10:00:58 📅
Vilkår for åpning av tilbud: 2026-08-10 10:05:00 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Minste tidsramme som tilbyderen må opprettholde tilbudet i: 89 dager
Informasjon om en rammeavtale eller en dynamisk innkjøpsordning
Rammeavtale med flere leverandører ✅
Maksimalt antall deltakere: 1
Anbudsvilkår
Tilbydere kan levere mer enn ett tilbud
Avansert eller kvalifisert elektronisk signatur eller segl (som definert i forordning (EU) nr. 910/2014) er påkrevd
Åpningsdato: 2026-08-10 10:05:00 📅
Elektronisk katalog: Tillatt
Elektronisk fakturering: Påkrevd
Elektronisk bestilling vil bli brukt ✅
Elektronisk betaling vil bli brukt ✅
Frist for å be om tilleggsinformasjon: 2026-08-01 22:00:00 📅
Tildelingskriterier
Vekttype: Vekting (prosent, eksakt)

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Utvalgskriterium: Innmelding i et relevant fagregister
Liste og kort beskrivelse av regler og kriterier:

Tenderers are registered in a professional register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.

Utvalgskriterium: Innmelding i handelsregister
Liste og kort beskrivelse av regler og kriterier:

The tenderer is registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.

Utvalgskriterium: Autorisasjon eller medlemskap i en bestemt organisasjon kreves for tjenestekontrakter
Liste og kort beskrivelse av regler og kriterier:

Is it necessary to have specific authorisation from a particular organisation in order to provide the service in the tenderer ́s home country?

Is it necessary to have a particular membership in a particular organisation in order to provide the service in the tenderer ́s home country?

Utvalgskriterium: Tiltak for å sikre kvalitet
Liste og kort beskrivelse av regler og kriterier:

For goods or services that are complicated or that in exceptional cases shall be used for a particular purpose: Will the tenderer allow checks of the tenderer's production capacity or technical capacity and, where necessary, of the survey and research facilities that the tenderer has at its disposal and of quality control measures? The inspections shall be undertaken by the contracting authority or the contracting authority can leave it to a competent public body in the country where the tenderer is established.

Utvalgskriterium: Prøver, beskrivelser eller fotografier uten ekthetsattest
Liste og kort beskrivelse av regler og kriterier:

Procurement of goods: The tenderer presents supplies that shall be delivered, requested samples, descriptions or photographs, which do not need to be accompanied by certificates that they are genuine.

Utvalgskriterium: Prøver, beskrivelser eller fotografier med ekthetsattest for vareleveranser
Liste og kort beskrivelse av regler og kriterier:

When procurement of goods: If requested, the tenderer further declares that they will deliver the requested certificates that they are genuine.

Utvalgskriterium: Attester fra kvalitetskontrollinstitutter
Liste og kort beskrivelse av regler og kriterier:

Can tenderers submit the requested certificates issued by official bodies for quality control, and who can confirm that the goods, which are clearly identified by reference to technical specifications or standards, as determined in the notice or in the procurement documents, are in accordance with these?

Utvalgskriterium: Attester fra uavhengige organer om kvalitetsstandarder
Liste og kort beskrivelse av regler og kriterier:

Can tenderers submit certificates issued by independent bodies that document that the tenderer fulfils the stated quality assurance standards, including universal design requirements?

Utvalgskriterium: Attester fra uavhengige organer om miljøstyringssystemer eller -standarder
Liste og kort beskrivelse av regler og kriterier:

Is the tenderer able to submit certificates issued by independent bodies as documentation that the tenderer fulfils the stated environmental management systems or standards?

Utvalgskriterium: Andre økonomiske eller finansielle krav
Liste og kort beskrivelse av regler og kriterier:

Requirement: Tenderers must have the financial capacity to fulfil the contract. Tenderers are required to be credit worthy, minimum A, in accordance with Dun & Bradstreet ́s service. RiskGuardian Suite, or have the financial capacity to execute the contract based on the contracting authority ́s judgement. Documentation requirement: The Contracting Authority will carry out an assessment of the tenderer's finances through the RiskGuardian Suite (RGS).

This requirement only applies to Norwegian tenderers. Requirement: Tenderers must have their tax, payroll tax and VAT in accordance with the legal provisions and the tenderer shall not have significant arrears. Any arrears or other irregularities must be justified. Documentation requirement: Documented by presenting the certificate "Information on taxes and duties". The certificate shall be of the type "RF-1507" and not "RF-1316". Tenderers can order such a certificate from the Norwegian Tax Administration on behalf of their activities. The tax certificate must not be older than six months calculated from the deadline for receipt of tenders.

Utvalgskriterium: Referanser på spesifiserte tjenester
Liste og kort beskrivelse av regler og kriterier:

Requirement: Tenderers, or employees at the tenderer are required to have experience from at least two assignments in the last three years, with a transferable value to this contract. This means the delivery of process support and system tools for the prevention and reduction of sick leave. Documentation requirement: Completed annex "The Tenderer's experience" or other document with equivalent information. If another document is used, the response shall be on maximum 1 A4 page. The response shall not include a cover page or table of contents. Any pages after page 1 will not be considered. Any links etc. in the reply will not be considered.

Utestengelsesgrunn:

Akkord med kreditorer

Avtaler med andre økonomiske aktører som har til formål å vri konkurransen

Barnearbeid og andre former for menneskehandel

+ 20 til

Bedrageri

Brudd på forpliktelser på arbeidsrettens område

Brudd på forpliktelser på miljørettens område

Brudd på forpliktelser på sosialrettens område

Brudd på plikt til å betale skatter

Brudd på plikt til å betale trygdeavgifter

Deltakelse i en kriminell organisasjon

Direkte eller indirekte deltakelse i forberedelsen av denne anskaffelsen

Eiendeler under administrasjon av bobestyrer

Forretningsvirksomheten er suspendert

Grov yrkesfeil

Hvitvasking eller terrorfinansiering

Insolvens

Interessekonflikt på grunn av deltakelse i anskaffelsesprosedyren

Konkurs

Korrupsjon

Terrorhandlinger eller handlinger knyttet til terrorvirksomhet

Tidlig oppsigelse, erstatning eller andre tilsvarende sanksjoner

Tilsvarende situasjon som konkurs, insolvens eller akkord etter nasjonal rett

Uriktige opplysninger, tilbakeholdt informasjon, manglende evne til å fremlegge nødvendige dokumenter, eller å ha skaffet seg fortrolige opplysninger om denne anskaffelsesprosedyren

Beskrivelse av utelukkelsesgrunner:

Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory…

… body or has the competence to represent or control or make decisions in such bodies, by enforceable judgement been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, involving European Communities or European Union member states (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003, p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.

… body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies?

… body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies?

… body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)

… body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.

… body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of child labour and other forms of human trafficking by a verdict handed down no more than five years ago, or a rejection period determined directly in the judgement that still applies? Child labour and other forms of human trafficking as defined in Article 2 of the European Parliament and council directive 2011/36/EU of 5. 1 April 2011 on the prevention and control of human trafficking and the protection of its victims and for compensation of the Council ́s framework decision 2002/629/RIA (EUT L 101 of 15.4.2011, p. 1).

Is the tenderer aware of breaches of environmental provisions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

Is the tenderer aware of breaches of provisions on…

… working conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

… social conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

Has the tenderer entered into agreement(s) with other tenderers with the intention of turning the competition?

Has the tenderer committed serious errors in professional practice? If relevant, see the definitions in national law, the relevant notice or procurement documents.

Has the tenderer: a) given grossly incorrect information with the notification of the information required to verify that there is no basis for rejection, or of the qualification requirements being fulfilled, b) failed to provide such information, c) made reservations immediately to present the supporting documents requested by the contracting authority, or d) improperly affected the contracting authority ́s decision process to acquire confidential information that could give this an unlawful advantage in connection with competition, or negligently has given misleading information that can have a significant influence on decisions on rejection, selection or award?

Is the tenderer aware of a conflict of interest as stated in national law, the relevant notice or procurement documents?

Has the tenderer or an entity associated with the supplier advised the contracting authority or in another way been involved in the planning of the competition?

Has the tenderer committed significant breaches of contract in connection with the fulfilment of a previous public contract, a previous contract with a public contracting authority or a previous concession contract, where the breach has led to the cancellation of the contract, compensation or other similar sanctions?

Have tenderers failed to fulfil all their social security obligations in the country where they are established and in their member state, if this is a different country than what he is established in?

Has the tenderer not fulfilled all of his tax and duty obligations in both the country where he is established and in the contracting authority's member state, if this is a different country than what he is established in?

Has the tenderer's business conduct been stopped?

Is the tenderer in a bankruptcy situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.

Is the supplier in a situation where he has been forced debt arrangement? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.

Is the tenderer in an insolvency situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.

Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.

Is the tenderer in a similar situation in accordance with an equivalent procedure set in the national law? See the national law, the relevant notice or procurement documents.

Oppdragsgiver
Navn og adresser
Navn: Ålesund kommune
Nasjonalt registreringsnummer: 929911709
Avdeling: Innkjøp
Postadresse: Keiser Wilhelms gate 11
Postnummer: 6003
Poststed: Ålesund
Region: Møre og Romsdal 🏙️
Land: Norge 🇳🇴
Kontaktpunkt: Jonette Valaas Skare
E-post: jonette.valaas.skare@alesund.kommune.no 📧
Telefon: +4770162000 📞
Type oppdragsgiver
Offentligrettslig organ
Hovedaktivitet
Alminnelige offentlige tjenester
Kommunikasjon
URL for dokumenter: https://tendsign.com/doc.aspx?MeFormsNoticeId=94784 🌏
Deltakelses-URL: https://tendsign.com/doc.aspx?MeFormsNoticeId=94784&GoTo=Tender 🌏
Elektronisk innsending: Påkrevd

Utfyllende informasjon
Tilleggsinformasjon

Klageinstans
Navn: Sunnmøre tingrett
Nasjonalt registreringsnummer: 935365201
Postadresse: Postboks 1354 Sentrum
Postnummer: 6001
Poststed: Ålesund
Region: Møre og Romsdal 🏙️
Land: Norge 🇳🇴
E-post: sunnmore.tingrett@domstol.no 📧
Telefon: 70 33 47 00 📞
URL: https://www.domstol.no/no/domstoler/tingrett/sunnmore-tingrett/ 🌏
Klageprosedyre
Presis informasjon om frister for klageprosedyrer: In accordance with the current regulations.
Informasjon om elektroniske arbeidsflyter
Elektronisk fakturering vil bli akseptert
Kilde: OJS 2026/S 116-419186 (2026-06-16)

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