Framework agreement - Coaching, guidance and handling conflict

Kristiansand kommune

The competition concerns assistance in coaching, guidance and conflict management.

Frist

Fristen for mottak av tilbud var 2025-03-14. Anskaffelsen ble publisert 2025-02-11.

Hvem?

• Kristiansand kommune

Hva?

• Bedriftsrådgivning og administrativ rådgivning og beslektede tjenester › Bedriftsrådgivning og administrativ rådgivning
• Bedriftsrådgivning og administrativ rådgivning og beslektede tjenester › Krisehåndteringstjenester
• Bedriftsrådgivning og administrativ rådgivning og beslektede tjenester › Ledelsesrelaterte tjenester
• Diverse næringsrelaterte tjenester › Coachingtjenester

Hvor?

• Agder og Sør-Østlandet › Agder

Anskaffelseshistorikk

Dato	Dokument
2025-02-11	Kunngjøring av konkurranse
2025-02-17	Kunngjøring av konkurranse

Kunngjøring av konkurranse (2025-02-11)
Gjenstand
Anskaffelsens omfang
Tittel: Framework agreement - Coaching, guidance and handling conflict
Referansenummer: 2025003939
Kort beskrivelse:

The competition concerns assistance in coaching, guidance and conflict management.

Kontrakttype: Tjenester
Produkter/tjenester: Coachingtjenester 📦
Estimert verdi eksklusive mva: 7 100 000 NOK 💰
Beskrivelse
Intern identifikator: 2025003939
Tilleggsinformasjon:

The obligation to make requirements or criteria on climate and environmental considerations in accordance with the procurement regulations § 7-9 does not apply since the procurement of consultancy services for coaching, guidance and conflict management in accordance with nature has a climate footprint and an environmental impact that is immaterial. The nature of the procurement, the consultancy service, has a climate footprint and environmental impact that is immaterial. The procurement includes the service of human resources. Any climate footprint in connection with the service will be outside what can be connected to the nature of the procurement. Reference is made to the fact that "consultancy and analysis services" are in procurements that DFØ has considered to have low climate intensity. The services within coaching, guidance and conflict management are seen as a consultancy service as this involves professional advice and expertise that is provided externally to the municipality. See also that consultancy services are characterised by an external professional offering specialised knowledge and insight. Coaching, guidance and handling conflict often means that an expert helps the client identify challenges, develop systems and improve skills. This is a form of professional advice and support that corresponds to the definition of a consultancy service.

Tilleggsprodukter/-tjenester:

Bedriftsrådgivning og administrativ rådgivning 📦

Bedriftsrådgivning og administrativ rådgivning og beslektede tjenester 📦

Ledelsesrelaterte tjenester 📦

Land: Norge 🇳🇴
Utførelsessted: Agder 🏙️
Varighet: 48 måneder
Tittel
Identifikasjonsnummer for delkontrakt: LOT-0000

Prosedyre
Prosedyretype
Åpen anbudskonkurranse ✅
Rettslig grunnlag: Direktiv 2014/24/EU
Hovedtrekk ved prosedyren:

Consultancy support is requested for the contracting authority within coaching, guidance and conflict resolution. A mapping and assistance can be included in connection with conflict resolution/handling in connection with notification cases. The contracting authority has competence in parts of the requested area and will, where they themselves have the capacity, carry out these assignments themselves. In order to strengthen the competence of the municipality, those who shall work with such processes in some cases want to run the processes in cooperation with the chosen tenderer. This shall ensure that we solve the assignments in an optimal manner, at the same time that the municipality can build internal competence through practical implementation of processes together with experienced consultants. The manager education programme and company health services are not included in this contract. Free assistance from insurance companies is also not included. The contracting authority reserves the right to engage another company for coaching/guidance/conflict management. These will, for example, be cases where physical meetings with a psychologist/coach will be required at short notice, where the chosen tenderer does not have the necessary competence available in accordance with the contracting authority ́s needs.

Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2025-03-14 11:00:00 📅
Vilkår for åpning av tilbud: 2025-03-14 11:00:00 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Minste tidsramme som tilbyderen må opprettholde tilbudet i: 95 dager
Informasjon om en rammeavtale eller en dynamisk innkjøpsordning
Rammeavtale med flere leverandører ✅
Anbudsvilkår
Tilbydere kan levere mer enn ett tilbud
Avansert eller kvalifisert elektronisk signatur eller segl (som definert i forordning (EU) nr. 910/2014) er påkrevd
Åpningsdato: 2025-03-14 11:00:00 📅
Elektronisk fakturering: Påkrevd
Elektronisk bestilling vil bli brukt ✅
Elektronisk betaling vil bli brukt ✅
Frist for å be om tilleggsinformasjon: 2025-03-04 11:00:00 📅

Juridisk, økonomisk, finansiell og teknisk informasjon
Økonomisk og finansiell stilling
Liste og kort beskrivelse av utvelgelseskriterier:

'Total' annual turnover: The tenderer ́s ("total") annual turnover for the number of financial years requested in the tender notice or in the procurement documents is as follows:

Average annual turnover: The tenderer ́s average annual turnover for the number of years requested in the notice or in the procurement documents is as follows:

"Specific annual turnover": Are the tenderer's ("specific") annual turnover within the area that the contract applies to and specified in the notice or in the procurement documents for the number of accounting years requested is as follows:

Average set-up: Is the tenderer's average annual turnover within the area requested by the contract and specified in the notice or in the procurement documents for the number of financial years requested:

The tenderer's establishment date: If the information about the turnover (combined or specific) is not available for the entire requested period, please state the date the company was established, or the tenderers started their business:

Financial key figures: For financial key figures stated in the notice or in the procurement documents, the tenderer declares that the actual value(s) of the requested key figures are as follows:

Liability insurance: The insured amount in the tenderer ́s liability insurance is the following:

Other economic and financial requirements: Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that:

Vilkår for deltakelse
Liste og kort beskrivelse av regler og kriterier:

Certificates issued by independent bodies for…

… quality assurance standards.: Can tenderers submit certificates issued by independent bodies that document that the tenderer fulfils the stated quality assurance standards, including universal design requirements?

… environmental management standards.: Is the tenderer able to submit certificates issued by independent bodies as documentation that the tenderer fulfils the stated environmental management systems or standards?

Quality assurance system: Requirement: Tenderers are required to have a quality assurance system/quality management system. Documentation: A statement regarding the company's quality assurance system/quality management system or a copy of the system certificate issued by accredited certification bodies. Minimum qualification requirements

Environmental management system: Requirement: Tenderers are required to have an environmental management system. Documented by: A description of the Tenderer's own system and procedures (environmental management measures) or by presenting a copy of relevant environmental certificates/environmental standards such as ISO 14001, EMAS, Miljøfyrtårn (Eco-Lighthouse) or equivalent. Minimum qualification requirements

Liste og kort beskrivelse av vilkår:

Registered in a trade register: Tenderers are registered in a professional register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.

Registered in a trade register or company register.: Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.

In the case of service contracts: Authorisations from a particular organisation required: Is a specific authorisation required from a particular organisation to provide the service in the tenderer's home country?

In the case of service contracts: Membership in a particular organisation is required: Is it necessary to have a particular membership in a particular organisation in order to provide the service in the tenderer ́s home country?

Registration: Requirement: The tenderer shall be a legally established company. Documented by: Company Registration Certificate or equivalent from the tenderer's home country.

Teknisk og faglig kapasitet
Liste og kort beskrivelse av utvelgelseskriterier:

Services only: Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration.

Technical personnel or technical units: Tenderers can use the following technical personnel or technical units , particularly those who are responsible for quality control: For technical personnel or technical units that do not directly belong to the tenderer ́s business, but if the capacity the tenderer will use, cf. part II, section C, separate ESPD forms shall be supplemented.

Technical facilities and quality assurance measures: The tenderer utilises the following technical facilities and quality assurance measures and the tenderer ́s survey and research facility is as follows:

Investigation and research facilities: The tenderer ́s survey and research facilitates are as follows:

Management and tracing of the supply chain: The tenderer will be able to use the following management of the supply chain and tracing systems for the execution of the contract:

Control Permission: For goods or services that are complicated, or that in exceptional cases shall be used for a particular purpose: Will the tenderer allow checks of the tenderer's production capacity or technical capacity and, where necessary, of the survey and research facilities that the tenderer has at its disposal and of quality control measures? The inspections shall be undertaken by the contracting authority or the contracting authority can leave it to a competent public body in the country where the tenderer is established.

Education and professional qualifications: The following education and professional qualifications are possessed by the tenderer and/or (depending on the requirements set in the notice or in the procurement documents) of the leading employees:

Environmental management measures: Tenderers can employ the following environmental management measures in connection with the execution of the contract:

Number of employees in the management: The tenderer ́s number of employees in the management during the last three years was as follows:

Average workforce: The tenderer's average annual workforce in the last three years has been as follows:

Tools, materials and technical equipment.: Tenderers can use the following tools, material and technical equipment to carry out the contract:

Portion of the contract to sub-suppliers.: The tenderer is considering to outsource the following part (as a percentage) of the contract to sub-suppliers. Note that if the tenderer has decided to outsource a part of the contract to sub-suppliers and will use the sub-suppliers ́ capacity to carry out this part, a special ESPD will be supplemented for such sub-suppliers, see part II, section C, above.

Experience from comparable contracts: Requirement: Tenderers are required to have experience from comparable assignments to organisations that are comparable with Kristiansand municipality. The reference assignments must not have been carried out through a framework agreement. Documentation: Overview of the tenderer's most relevant assignments in the last three years, including information on the assignment ́s content, the assignment ́s value for the Tenderer, contracting authority and gender neutral preferred at the contracting authority. Minimum qualification requirements

Commitment Statement: Requirement: Tenderers are required to have the right to use sub-supplier(s) if such shall be used to fulfil the qualification requirements. Documented by: A signed commitment statement from the relevant sub-suppliers, use Annex 2 Commitment Statement. Minimum qualification requirements

Competence: Tenderers must fulfil the following three requirements: 1) Minimum one consultant must be a psychologist. This is to be documented by a copy of the authorisation. 2) Minimum a consultant must have education within coaching. This is to be documented by a copy of proof of completed education/courses or an education plan from an educational institution. 3) Tenderers must have certified consultants for both personality tests and team tests. Documented by certifications. Minimum qualification requirements

Vilkår for deltakelse
Utestengelsesgrunn:

Barnearbeid og andre former for menneskehandel

Bedrageri

Betaling av skatter

+ 5 til

Betaling av trygdeavgifter

Deltakelse i en kriminell organisasjon

Hvitvasking eller terrorfinansiering

Korrupsjon

Terrorhandlinger eller handlinger knyttet til terrorvirksomhet

Beskrivelse av utelukkelsesgrunner:

Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies,…

… in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003, p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.

… at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)

… in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).

… at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).

… in the event a legal verdict has been convicted of child labour and other forms of human trafficking by a verdict handed down no more than five years ago, or a rejection period determined directly in the judgement that still applies? Child labour and other forms of human trafficking as defined in Article 2 of the European Parliament and council directive 2011/36/EU of 5. 1 April 2011 on the prevention and control of human trafficking and the protection of its victims and for compensation of the Council ́s framework decision 2002/629/RIA (EUT L 101 of 15.4.2011, p. 1).

Have tenderers failed to fulfil all their social security obligations in the country where they are established and in their member state, if this is a different country than what he is established in?

Has the tenderer not fulfilled his tax and duty obligations in the country in which he is established, and in the contracting authority's member state, if this is a different country than what he is established in?

Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.

Oppdragsgiver
Navn og adresser
Navn: Kristiansand kommune
Nasjonalt registreringsnummer: 820852982
Postadresse: Postboks 1044
Postnummer: 4682
Poststed: Søgne
Region: Agder 🏙️
Land: Norge 🇳🇴
Kontaktpunkt: Thomas Tverbakk Bjørgve
E-post: thomas.tverbakk.bjorgve@kristiansand.kommune.no 📧
Telefon: 90617439 📞
Gruppeleder ✅
Type oppdragsgiver
Offentligrettslig organ
Hovedaktivitet
Alminnelige offentlige tjenester
Informasjon om felles anskaffelse
Kontrakten omfatter felles anskaffelse ✅
Kommunikasjon
URL for dokumenter: https://permalink.mercell.com/248020037.aspx 🌏
Deltakelses-URL: https://permalink.mercell.com/248020037.aspx 🌏
Språk for anskaffelsesdokumentet: norsk 🗣️
Elektronisk innsending: Påkrevd

Utfyllende informasjon
Tilleggsinformasjon

Klageinstans
Navn: Agder tingrett
Nasjonalt registreringsnummer: 926723480
Poststed: Kristiansand
Land: Norge 🇳🇴
E-post: agder.tingrett@domstol.no 📧
Telefon: 38 17 63 00 📞
Informasjon om elektroniske arbeidsflyter
Elektronisk fakturering vil bli akseptert
Kilde: OJS 2025/S 031-099294 (2025-02-11)

Kunngjøring av konkurranse (2025-02-17)
Gjenstand
Anskaffelsens omfang
Estimert verdi eksklusive mva: 7 100 000 NOK 💰
Beskrivelse
Tilleggsprodukter/-tjenester:

Bedriftsrådgivning og administrativ rådgivning 📦

Bedriftsrådgivning og administrativ rådgivning og beslektede tjenester 📦

Krisehåndteringstjenester 📦

Ledelsesrelaterte tjenester 📦

Prosedyre
Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2025-03-17 11:00:00 📅
Vilkår for åpning av tilbud: 2025-03-17 11:00:00 📅
Minste tidsramme som tilbyderen må opprettholde tilbudet i: 92 dager
Anbudsvilkår
Åpningsdato: 2025-03-17 11:00:00 📅

Endringer
Tekst som skal korrigeres i den opprinnelige kunngjøringen
Seksjonsnummer: PROCEDURE
Identifikasjonsnummer for delkontrakt: LOT-0000
Informasjon om endringer
Identifikator for endret kunngjøringsversjon: 16c8bf9b-63b7-44e3-b674-d8b548f45a0c-01
Kilde: OJS 2025/S 034-108668 (2025-02-17)

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