Procurement of IT operational services

Karmsund Havn (KH)

The contracting authority would like to enter into a contract with an operational services provider who can take responsibility for the operation, support and user support of the entire IT infrastructure in the company. The aim of the procurement is to enter into a contract with one turnkey provider that can ensure effective and user-friendly and secure IT operations in order to contribute to the Contracting Authority being best equipped to achieve their needs and key ambitions. The tenderer must be a full-service provider of IT operations and shall carry out complete delivery, including start-up, seamless transition from the existing systems and solutions, services, response times and preparedness.

Frist

Fristen for mottak av tilbud var 2022-08-22. Anskaffelsen ble publisert 2022-07-21.

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2022-07-21 Kunngjøring av konkurranse
2022-09-16 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2022-07-21)
Gjenstand
Anskaffelsens omfang
Tittel: Computer-related management services
Referansenummer: 2022/1087
Kort beskrivelse:
The contracting authority would like to enter into a contract with an operational services provider who can take responsibility for the operation, support and user support of the entire IT infrastructure in the company. The aim of the procurement is to enter into a contract with one turnkey provider that can ensure effective and user-friendly and secure IT operations in order to contribute to the Contracting Authority being best equipped to achieve their needs and key ambitions. The tenderer must be a full-service provider of IT operations and shall carry out complete delivery, including start-up, seamless transition from the existing systems and solutions, services, response times and preparedness.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Datamaskinrelaterte driftstjenester 📦
Tilleggs-CPV: Datamaskinrelaterte tjenester 📦
Utførelsessted
NUTS-region: Norge 🏙️

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Annet
Navn på tildelende myndighet: Karmsund Havn (KH)
Postadresse: Postboks 186
Postnummer: 5501
Poststed: Haugesund
Kontakt
Internettadresse: https://karmsundhavn.no/ 🌏
E-post: mlh@karmsund-havn.no 📧
Telefon: +47 47339700 📞
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=337527&B=KGVLIGHT 🌏
URL for deltakelse: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=337527&B=KGVLIGHT 🌏

Referanse
Datoer
Sendt dato: 2022-07-21 📅
Innleveringsfrist: 2022-08-22 📅
Publiseringsdato: 2022-07-26 📅
Identifikatorer
Kunngjøringsnummer: 2022/S 142-407801
OJ-S-utgave: 142

Gjenstand
Anskaffelsens omfang
Varighet: 24 måneder
Beskrivelse av opsjoner: The contract can be extended for a further 1 year + 1 year.
Utførelsessted
Hovedsted eller utførelsessted: Nationwide in Norway

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Tenderers shall be registered in a company register, professional register or a trade register in the country where the tenderer is established.
- Norwegian companies: Company Registration Certificate
- Foreign companies: Verification that the tenderer is registered in a company register, professional register or a trade register in the country where the tenderer is established.
Økonomisk og finansiell stilling:
Tenderers must have an economic and financial standing that makes it able to fulfil its contractual obligations throughout the entire contractual period. Creditworthiness with no requirement for guarantees will be sufficient to meet the requirement.
- A credit rating based on the most recent financial figures. The rating must be carried out by a credit rating agency with a licence to provide such service.
Teknisk og faglig kapasitet:
The tenderer must have good capacity and competence for the delivery of IT operations services.
- Overview of the tenderer's organisation with emphasis on organisation units that are relevant and the combined resources the tenderer has at their disposal.
- Overview of personnel that can be assigned to fulfil the contact, distributed among the applicable subject areas, competence and experience level and any relevant certifications for the applicable solutions and technologies.
- If the tenderer intends to use the capacity of other companies to fulfil the requirement, a signed commitment statement from them must be presented.
- There must be a specification of which resources (the number of employees as well as a statement of relevant competence/experience) belong to the tenderer and which belong to other companies.
The tenderer shall have experience from a minimum of 3 similar assignments during the last 3 years:
- A description of the tenderer's three most relevant assignments during the last three years. With relevant assignments means support and user support for the entire IT infrastructure of the references.
- The value, dates and duration of the assignment
- Contracting authority (name, contact information)
- Description of operational services that are included in the delivery
- Description of why the Tenderer considers the reference relevant to this procurement
- The Tenderer may do this by including documentation on the skill or experience of the personnel that can be used for this project, including skills or experience that has been acquired while the personnel was in the service of another employer. Emphasis is put on the fact that it is the company's qualifications that will be assessed here. There will not therefore be any specific assessment of individual persons' competence. This will be carried out for the award evaluation in the actual contest. It must be clear which deliveries are references for the main supplier, and which are references for any sub-supplier(s).
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A good and well-functioning quality assurance system is required for the services that shall be provided.
- Description of the tenderer´s quality assurance system/management system. A system certificate issued by an accredited certification body or equivalent documentation may be attached.
The tenderer must have established satisfactory methods for information security.
- Description of the Tenderer’s quality assurance system as well as how it is implemented and managed internally. A system certificate issued by an accredited certification body or equivalent documentation may be attached.
Kontraktutførelse
Vilkår for kontraktoppfyllelse: Standard government contract for IT procurements (SSA-D)

Prosedyre
Rettslig grunnlag: 32014L0024
Forventet antall kandidater: 3
Tidspunkt for mottak av tilbud: 00:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 2022-12-30 📅

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 963 706 820
Annen type oppdragsgiver: Inter-municipal enterprise (IKS)
Kontakt
Kontaktpunkt: Martin Hauge
Adresse til kjøperprofilen: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/354863 🌏
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=337527&B=KGVLIGHT 🌏

Utfyllende informasjon
Klageinstans
Navn: Karmsund Havn IKS
Postadresse: Postboks 186
Poststed: Haugesund
Postnummer: 5501
Land: Norge 🇳🇴
E-post: postmottak@karmsund-havn.no 📧
Kilde: OJS 2022/S 142-407801 (2022-07-21)
Kunngjøring om tildeling av kontrakt (2022-09-16)
Gjenstand
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2022-09-16 📅
Publiseringsdato: 2022-09-21 📅
Identifikatorer
Kunngjøringsnummer: 2022/S 182-516584
Refererer til kunngjøring: 2022/S 142-407801
OJ-S-utgave: 182

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vekting): 40
Kvalitetskriterium (navn): Expertise and experience.
Kvalitetskriterium (vekting): 30
Pris (vekting): 30
Kilde: OJS 2022/S 182-516584 (2022-09-16)
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