20210048 Framework Agreement: (1) PaaS and IaaS from one Cloud Platform with Support/Consultancy/Associated Services and/or (2) MS-licences, M365 and Online Subscription with Support/Maintenance/Consultancy/Associated Services

Skatteetaten

The Norwegian Tax Administration invites tenderers to a contest with negotiations for the sub-areas (sub-contests)
1) Framework agreement for PaaS/IaaS from one cloud platform with support, consultancy, and associated services; and
2) Framework agreement for the procurement of Microsoft licences, M365, and online subscription with support, maintenance, consultancy, and associated services.
For sub-contest 1, the aim is to give the Norwegian Tax Administration access to general cloud services in the form of PaaS and IaaS from one cloud platform, with consultancy and associated services through the establishment of a framework agreement with one tenderer.
The aim of sub-contest 2 is to enter into a framework agreement with one tenderer that will give the contracting authority the right to procure further specified Microsoft licences, M365, and online subscriptions.
See the tender documentation for further details.

Frist

Fristen for mottak av tilbud var 2021-08-16. Anskaffelsen ble publisert 2021-06-21.

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• Skatteetaten

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Hvor?

• Agder og Sør-Østlandet › Agder
• Oslo og Viken › Oslo

Anskaffelseshistorikk

Dato	Dokument
2021-06-21	Kunngjøring av konkurranse

Kunngjøring av konkurranse (2021-06-21)
Gjenstand
Anskaffelsens omfang
Tittel: IT services: consulting, software development, Internet and support
Referansenummer: 2021/1748
Kort beskrivelse:

The Norwegian Tax Administration invites tenderers to a contest with negotiations for the sub-areas (sub-contests) 1) Framework agreement for PaaS/IaaS from one cloud platform with support, consultancy, and associated services; and 2) Framework agreement for the procurement of Microsoft licences, M365, and online subscription with support, maintenance, consultancy, and associated services. For sub-contest 1, the aim is to give the Norwegian Tax Administration access to general cloud services in the form of PaaS and IaaS from one cloud platform, with consultancy and associated services through the establishment of a framework agreement with one tenderer. The aim of sub-contest 2 is to enter into a framework agreement with one tenderer that will give the contracting authority the right to procure further specified Microsoft licences, M365, and online subscriptions. See the tender documentation for further details.

Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦
Tilleggs-CPV: Diverse nettverksprogramvare 📦
Utførelsessted
NUTS-region: Oslo 🏙️

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Skatteetaten
Postadresse: Postboks 9200 Grønland
Postnummer: 0134
Poststed: Oslo
Kontakt
Internettadresse: http://www.skatteetaten.no 🌏
E-post: anders.bjonness@skatteetaten.no 📧
URL for dokumenter: https://tendsign.no/doc.aspx?UniqueId=afasskomyr&GoTo=Docs 🌏
URL for deltakelse: https://tendsign.no/doc.aspx?UniqueId=afasskomyr&GoTo=Tender 🌏

Referanse
Datoer
Sendt dato: 2021-06-21 📅
Innleveringsfrist: 2021-08-16 📅
Publiseringsdato: 2021-06-25 📅
Identifikatorer
Kunngjøringsnummer: 2021/S 121-322111
OJ-S-utgave: 121
Tilleggsinformasjon

Note that the procurement and draft of the framework agreement allow the Norwegian Tax Administration to enter into direct contracts with a manufacturer if the manufacturer requires this.

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

The Norwegian Tax Administration invites tenderers to a contest with negotiations for the sub-areas (sub-contests)

1) Framework agreement for PaaS/IaaS from one cloud platform with support, consultancy, and associated services; and

2) Framework agreement for the procurement of Microsoft licences, M365, and online subscription with support, maintenance, consultancy, and associated services.

For sub-contest 1, the aim is to give the Norwegian Tax Administration access to general cloud services in the form of PaaS and IaaS from one cloud platform, with consultancy and associated services through the establishment of a framework agreement with one tenderer.

The aim of sub-contest 2 is to enter into a framework agreement with one tenderer that will give the contracting authority the right to procure further specified Microsoft licences, M365, and online subscriptions.

See the tender documentation for further details.

Estimert totalverdi: 840 000 000 NOK 💰
Største antall delkontrakter per tilbyder: 2
Informasjon om delkontrakter:

Note that there is a connection between the sub-contests in the form that the contracting authority will accept that tenderers, in addition to an ordinary tender, give a discounted tender for sub-area 2 on the condition that the tenderer is awarded the contract for sub-area 1. The contest for sub-area 1 will be decided first.

Tittel på delkontrakt: 1) Framework Agreement for PaaS/IaaS from one Cloud Platform with Support, Consultancy, and Associated Services
Delkontraktnummer: 1
Kort beskrivelse:

The Norwegian Tax Administration would like to enter into a framework agreement with one tenderer for the procurement of PaaS and IaaS from one cloud platform, with consultancy and associated services. The framework agreement will not be exclusive for the Norwegian Tax Administration's procurement of PaaS and IaaS and associated services, but the framework agreement will, as a starting point, be used for procurements from the cloud platform that the Norwegian Tax Administration chooses. PaaS and IaaS means all the services that make up the building blocks in the cloud platform's main catalogue of services that, in most cases, come under the definition of PaaS and IaaS. Some of the building blocks could be defined as SaaS or FaaS, but are, however, covered by the definition PaaS and IaaS in this procurement.

The Norwegian Tax Administration's strategic direction means that the agency has decided to have a primary cloud platform for IaaS/PaaS services and be in a multi-cloud with SaaS systems. The choice of the primary cloud platform for PaaS/IaaS services will be made through this procurement.

The agency's cloud strategy states that there will be a step-by-step implementation of a cloud, whilst the existing services will be migrated when there is a positive assessment of cost/benefit. Ongoing campaigns can be equivalently completely or partially moved to the cloud platform after a general assessment of progress, risk and economy.

Examples of possible scenarios for when the framework agreement will be used.

1) Primary cloud platform is only used for coming project campaigns;

2) Hybrid cloud. Primary cloud platform is used for part elements of the social assignment, these are to be integrated with the Norwegian Tax Administration's existing operations platform in separate data halls;

3) Migration of all of the Norwegian Tax Administration's IT services that are run on the operations platform in separate data halls. The cloud platform will then be the operations platform for the Norwegian Tax Administration.

The framework agreement must allow for all of these alternatives, which also depend on regulatory limits, security assessments, budget coverage, etc. This uncertainty is also the reason why the maximum value for the framework agreements is high. The actual value of the framework agreement is very uncertain and the estimate is in no way binding for the contracting authority.

The PaaS and IaaS services that the Norwegian Tax Authority will procure include the building blocks ('native') required to build and run IT systems in a cloud platform, such as services within:

• capacity (compute);

• computer centre;

• storage;

• network;

• managed services directly from the cloud platform;

• security, access control and monitoring;

• management;

• invoicing, cost optimisation, and a supplier independent cost control tool.

Support and technical consultancy services/advisory services related to PaaS and IaaS that the Norwegian Tax Administration would like to procure are particularly, but not limited to:

• 24/7 invoicing support;

• 24/7 technical support;

• dedicated customer services;

• technical consultancy services or advisory services, such as for architect assessments, code, migration support, development or optimisation, exit services.

Proactive services

Onsite support.

— courses/training.

As a starting point, the framework agreement does not include the procurement of third party products (software and support) in the chosen cloud platform's market place. Nor does it include separate product groups in the form of general services that are by chance also available from the chosen tenderer, and which are not deemed to be part of the IaaS and PaaS building blocks in the cloud platform's main catalogue.

Note that independently to this limitation, the framework agreement with the tenderer can also be used as a broker contract for separate procurements of standardised cloud services below the EEA threshold (procurements that follow part I of the public procurements regulations) in the cloud platform's market place (third party products). This also includes courses connected to the scope of the procurement.

Estimert verdi eksklusive mva: 560 000 000 NOK 💰
Varighet: 48 måneder
Beskrivelse av fornyelser:

The maximum duration of the framework agreement will be 48 months, including annual renewals, i.e., 1 + 1 + 1 + 1 year.

Beskrivelse av opsjoner:

This is a framework agreement. The framework agreement will also include options for proactive services. See the tender documentation for more information.

Tilleggsinformasjon:

Note that the procurement and draft of the framework agreement allow the Norwegian Tax Administration to enter into direct contracts with a manufacturer if the manufacturer requires this.

Tittel på delkontrakt: 2) Framework Agreement for the Procurement of Microsoft Licences, M365, and Online Subscriptions with Support, Maintenance, Consultancy, and Associated Services
Delkontraktnummer: 2
Kort beskrivelse:

The aim of the procurement for sub-area 2 is to enter into a framework agreement that ensure that the contracting authority has the right to procure specific Microsoft licences, M365, and online subscriptions. The framework agreement will be exclusive for the stated Microsoft products. The framework agreement will not be exclusive for the other services included in the procurement.

All the included services are related to software or online subscriptions that are closely integrated in the Norwegian Tax Administration's IT systems, and/or that the contracting authority already has made significant investments in. The framework agreement will also include new versions of the stated products, and any individual products that are included in the stated products can also be procured separately. Online subscriptions for existing On-prem licences are also included in the framework agreement. The framework agreement will also be dynamic for this sub-area, and will include completely new products that arise in the contract period that, for example, replace or are a natural expansion of the existing Microsoft products that the Norwegian Tax Administration has invested in. See the contest documents for further details on which Microsoft products the Norwegian Tax Administration currently uses.

Support and technical consultancy services/advisory services related to the Microsoft portfolio included in the framework agreement are particularly, but not limited to:

• 24/7 technical support from Microsoft;

• licence consultancy services;

• proactive services;

• technical consultancy services or advisory services, such as technical and financial optimisation of the Norwegian Tax Administration's software.

This can also include services such as:

— 'Health check';

— risk assessment;

— revisions, etc.;

• on-site support;

• courses/training.

Estimert verdi eksklusive mva: 280 000 000 NOK 💰

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:

Requirements for sub-areas 1 and 2:

Tenderers must be a legally established company.

Documentation requirement

Norwegian Tenderers: Company registration certificate from the Brønnøysund Register Centre.

Foreign tenderers: certificate for registration in the register of business enterprises as prescribed in the legislation of the country in which the tenderer is established.

Økonomisk og finansiell stilling:

Requirements for sub-areas 1 and 2:

Requirement: tenderers must have good financial solidity.

Documentation requirement: credit assessment/rating of minimum AA or equivalent from a publicly certified credit rating institution, not older than one year calculated from the deadline for the receipt of requests for participation. The rating must be based on the latest known accounting figures.

Teknisk og faglig kapasitet:

Sub-area 1: Requirement: tenderers must have good experience with equivalent deliveries of PssS/IaaS with support, consultancy and associated services.

Tenderers must have provided such services to at least 3 other customers in the EU/EEA in the last 3 years. At least one of the customers ought to be a customer in the Norwegian public sector.

Documentation requirement:

A list of the most important deliveries delivered in the last 3 years, including information on the value, time frame, and the name of the public or private recipients. The description must highlight experience with equivalent deliveries, but experience is not required from all of the service categories stated in chapter 1.2.1. Equivalent value means a turnover of NOK 6 000 000 including VAT and higher per annum.

If a tenderer is participating as a dealer, part of the description of experience must state what partner status the dealer has for the offered cloud platform, and what different contract forms the dealer (possibly sub-suppliers that the dealer relies on) can offer.

Several documented and relevant deliveries, including what breadth of service the deliveries included will count as positive in the selection. The same applies to the highest possible partner status on a cloud platform if a tenderer is participating as a dealer.

Requirement: tenderers must have a management system for information security (ISMS) that is based on internationally recognised standards for information security, e.g., ISO/IEC 27001:2013 or equivalent.

Documentation requirement: a description and documentation of the information security system. If a tenderer is certified in accordance with ISO 27001:2013 or equivalent standards, it will be sufficient to present a copy of a valid certificate.

Sub-area 2:

Requirement:

Tenderers must have good experience with equivalent deliveries as a dealer of M365 and other Microsoft software.

Tenderers must have provided such services to at least 2 other customers in the EU/EEA in the last 3 years. At least one of the customers ought to be a customer in the Norwegian public sector.

A list of the most important deliveries delivered in the last 3 years, including information on the value, time frame, and the name of the public or private recipients. The description must highlight that the tenderer has experience from equivalent deliveries, but experience is not required from the resale of all the products listed in the price scenario. Equivalent value means a turnover of NOK 6 000 000 including VAT and higher per annum.

Prosedyre
Rettslig grunnlag: 32014L0024
Minste antall kandidater: 3
Største antall kandidater: 6
Objektive kriterier for å velge det begrensede antallet kandidater:

The criteria for reducing the number of tenderers will be the best qualified tenderers under the qualification requirements for experience. Independent of this, tenderers will be chosen that together represent at least three different manufacturers (provided that there are a sufficient number of enquiries). If there are more than two tenderers that represent the same manufacturer, the Norwegian Tax Administration reserves the right to invite only the two best ranked of these tenderers to submit a tender.

See further description in the tender documentation.

Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 2022-01-01 📅

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 974 761 076
Kontakt
Kontaktpunkt: Anders Bjønness
URL for dokumenter: https://tendsign.no/doc.aspx?UniqueId=afasskomyr&GoTo=Docs 🌏

Referanse
Tilleggsinformasjon

Note that the contracting authority will accept that tenderers (in addition to an ordinary tender) give a discounted tender for sub-area 2 on the condition that the tenderer is awarded a contract for sub-area 1: The contest for sub-area 1 will be decided first. In this way any cost synergies between the two sub-areas will benefit the Norwegian Tax Administration.

The different PaaS and IaaS services offered under the framework agreement will be used as building blocks by the Norwegian Tax Administration in the realisation of relevant parts of the social assignment. The market for general PaaS and IaaS and related services is known to have quick and constant developments and changes, with new services coming and existing services ending. At the same time, it is important for the Norwegian Tax Administration that we gradually, and over time, can build systems based on existing, changed, and new services in the same cloud platform. This characteristic of the procured service makes it impossible for the Norwegian Tax Administration to determine an exhaustive list of what concrete PaaS and IaaS services from the chosen platform there will be call-offs for under the contract. This condition, together with the manufacturers' different contract models, price models, and delivery models, also makes it necessary to be able to make changes to the contract draft, tender documentation, requirements specification, and price scenario during the contest before final tenders are requested within the limits of the public procurement rules.

The maximum value of the sub-areas stated above is very uncertain and is in no way binding for the Norwegian Tax Administration. The estimated value for sub-area 1 is NOK 50 000 000-140 000 000 a year, NOK 200 000 000-560 000 000 in total, and the estimated value for sub-area 2 is NOK 50 000 000-70 000 000 a year, NOK 200 000 000-280 000 000 in total.

Mercell notice: https://opic.com/id/afasskomyr.

Utfyllende informasjon
Klageinstans
Navn: Oslo tingrett
Poststed: Oslo
Land: Norge 🇳🇴
Informasjon om frister for klage:

There will be a waiting period of minimum 10 days from notification of the award decision until the contract is signed.

Kilde: OJS 2021/S 121-322111 (2021-06-21)

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