Procurement of an External Enquiry System for Arkivverket

Arkivverket

Arkivverket would like to procure a new enquiry system. The system will at first handle enquiries from users of Arkivverket's services within further determined function areas. Arkivverket would like a standard system that can solve most of our needs that are described in the requirements specification.
We would, to the greatest possible degree, like a standard system that covers the described needs, but adaptations to the system will be required in some cases.
Arkivverket is on a digitalisation journey where we aim to have a digital archive in place for all archives across the entire archive sector in Norway. This will mean that in addition to our traditional users groups, we will have a large increase of a user group consisting of the archive sector in Norway.
The system must manage the balance between being small enough to handle our needs in 2020, but also flexible enough to handle future, changed needs; module based and scaleable.

Frist

Fristen for mottak av tilbud var 2020-08-10. Anskaffelsen ble publisert 2020-06-24.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2020-06-24 Kunngjøring av konkurranse
2020-11-10 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2020-06-24)
Gjenstand
Anskaffelsens omfang
Tittel: Software package and information systems
Referansenummer: 2020/10146
Kort beskrivelse:
Arkivverket would like to procure a new enquiry system. The system will at first handle enquiries from users of Arkivverket's services within further determined function areas. Arkivverket would like a standard system that can solve most of our needs that are described in the requirements specification. We would, to the greatest possible degree, like a standard system that covers the described needs, but adaptations to the system will be required in some cases. Arkivverket is on a digitalisation journey where we aim to have a digital archive in place for all archives across the entire archive sector in Norway. This will mean that in addition to our traditional users groups, we will have a large increase of a user group consisting of the archive sector in Norway. The system must manage the balance between being small enough to handle our needs in 2020, but also flexible enough to handle future, changed needs; module based and scaleable.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Varer
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Felles innkjøpsordliste (CPV)
Kode: Programvare og informasjonssystemer 📦
Tilleggs-CPV: Programvare for dokumentopprettelse, tegning, bilde, tidsplanlegging og produktivitet 📦
Utførelsessted
NUTS-region: Norge 🏙️

Prosedyre
Prosedyretype: Begrenset anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Arkivverket
Postadresse: Sognsveien 221
Postnummer: 0863
Poststed: Oslo
Kontakt
Internettadresse: http://www.arkivverket.no 🌏
E-post: erlpet@arkivverket.no 📧
Telefon: +47 41178013 📞
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=273796&B=DFO 🌏
URL for deltakelse: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=273796&B=DFO 🌏

Referanse
Datoer
Sendt dato: 2020-06-24 📅
Innleveringsfrist: 2020-08-10 📅
Publiseringsdato: 2020-06-26 📅
Identifikatorer
Kunngjøringsnummer: 2020/S 122-300334
OJ-S-utgave: 122

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
Arkivverket would like to procure a new enquiry system. The system will at first handle enquiries from users of Arkivverket's services within further determined function areas. Arkivverket would like a standard system that can solve most of our needs that are described in the requirements specification.
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We would, to the greatest possible degree, like a standard system that covers the described needs, but adaptations to the system will be required in some cases.
Arkivverket is on a digitalisation journey where we aim to have a digital archive in place for all archives across the entire archive sector in Norway. This will mean that in addition to our traditional users groups, we will have a large increase of a user group consisting of the archive sector in Norway.
Vis mer
The system must manage the balance between being small enough to handle our needs in 2020, but also flexible enough to handle future, changed needs; module based and scaleable.
Estimert totalverdi: 2 000 000 NOK 💰
Kort beskrivelse:
We would, to the greatest possible degree, like a standard system that covers the described needs, but adaptations to the system will be required in some cases. We would like tenderers to have competence in assisting with this. Arkivverket would like a system where we have an option to configure and make simple user interface adaptations to ensure that the system is in accordance with our graphical design and universal design.
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Arkivverket is on a digitalisation journey where we aim to have a digital archive in place for all archives across the entire archive sector in Norway. This will mean that in addition to our traditional user groups — as mentioned above — we will in addition have a large increase of a user group consisting of the archive sector in Norway, which again has its individual users (group 8 in the above list).
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As we do not entirely know that product the digital archive will be in, for example, 5 years time, the systems we procure to support our processes must be robust and adaptable to future changes. What is relatively certain is that the number of enquiries and types of enquiries will increase.
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Estimert verdi eksklusive mva: 2 000 000 NOK 💰
Varighet: 12 måneder
Beskrivelse av fornyelser:
The contract period will be one (1) year from the delivery date. The contract will then be automatically renewed for 1 (one) year at a time. 3 (three) months written notice can be given on the contract by the contracting authority.
The tenderer has the option to terminate the contract 12 (twelve) months prior to the notification of contract renewal.
Utførelsessted
Hovedsted eller utførelsessted: Oslo.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Tenderers must be registered in a company register, professional register or a trade register in the country where the tenderer is established.
Documentation requirement:
Norwegian tenderers: company registration certificate.
Foreign tenderers: verification that the tenderer is registered in a company register, professional register or a commerce register in the country where the tenderer is established.
Økonomisk og finansiell stilling:
Tenderers must have sufficient economic and financial capacity to fulfil the contract. Creditworthiness with no requirement for guarantees will be sufficient to meet the requirement.
Documentation requirement:
Credit rating based on the most recent accounting figures. The rating must be carried out by a credit rating company with a license to conduct this service.
Teknisk og faglig kapasitet:
(a) Tenderers must have experience from comparable assignments. Description of up to three of the tenderer's most relevant assignments during the last 3 years. The list must include a statement of the deliveries' value, dates and recipients (name, telephone number and email address). It is the tenderer's responsibility to confirm relevance through the description. Tenderers can document the experience of the personnel that may be used for this project, including experience that has been acquired while the personnel was in the service of another employer.
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(b) Tenderers must have sufficient implementation ability and capacity. An account of the tenderer's average workforce in the past 3 years that the tenderer has at his disposal to implement the contract/assignment.
(c) The tenderer's suitability, methodology and quality assurance.
The tenderer's description of methodology and processes.
The tenderer's description of quality assurance in the delivery.
Documentation of this requirement must be maximum three (3) A4 pages.

Prosedyre
Rettslig grunnlag: 32014L0024
Forventet antall kandidater: 5
Tidspunkt for mottak av tilbud: 14:00
Dato for utsendelse av invitasjoner: 2020-08-14 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 2020-12-31 📅

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 961 181 399
Kontakt
Kontaktpunkt: Erland Pettersen
Internettadresse: www.arkivverket.no 🌏
Adresse til kjøperprofilen: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/340205 🌏
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=273796&B=DFO 🌏

Utfyllende informasjon
Klageinstans
Navn: Oslo Tingrett
Postadresse: Postboks 2106 Vika
Poststed: Oslo
Postnummer: 0125
Land: Norge 🇳🇴
Telefon: +47 22035200 📞
E-post: oslo.tingrett@domstol.no 📧
Internettadresse: https://www.domstol.no/Enkelt-domstol/oslotingrett/ 🌏
Kilde: OJS 2020/S 122-300334 (2020-06-24)
Kunngjøring om tildeling av kontrakt (2020-11-10)
Gjenstand
Anskaffelsens omfang
Totalverdi for anskaffelsen: 1 549 600 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2020-11-10 📅
Publiseringsdato: 2020-11-13 📅
Identifikatorer
Kunngjøringsnummer: 2020/S 222-547221
Refererer til kunngjøring: 2020/S 122-300334
OJ-S-utgave: 222

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
Arkivverket is on a digitalisation journey where we aim to have a digital archive in place for all archives across the entire archive sector in Norway. This will mean that in addition to our traditional user groups - as mentioned above - we will in addition have a large increase of a user group consisting of the archive sector in Norway, which again has its individual users (group 8 in the above list).
Vis mer

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vekting): 50
Kostnadskriterium (navn): Price
Kostnadskriterium (vekting): 50

Tildeling av kontrakt
Dato for kontraktinngåelse: 2020-10-29 📅
Navn: TOPdesk Norge AS
Nasjonalt registreringsnummer: 920 870 392
Postadresse: Strandveien 35
Poststed: Lysaker
Postnummer: 1366
Land: Norge 🇳🇴
Telefon: +47 21402016 📞
E-post: a.spelmann@topdesk.no 📧
Internettadresse: http://https://www.topdesk.com/no/ 🌏
Totalverdi for anskaffelsen: 1 549 600 NOK 💰
Informasjon om tilbud
Antall mottatte tilbud: 5
Kilde: OJS 2020/S 222-547221 (2020-11-10)
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