System for Electronic Administrative Case Management

Arbeids- og velferdsdirektoratet, Økonomiavdelingen, Anskaffelsesseksjonen [The Norwegian Labour and Welfare Administration, the

The objective is to procure a system for electronic administrative proceedings and electronic archiving that facilitates for NAV to:
— comply with legal requirements and have good support for internal control, management and reporting;
— have effective and user-friendly work processes, where information can easily be stored and retrieved;
— participate in the digitalisation of the public sector in administrative processing and archiving.
The administrative archive in NAV contains cases related to NAV's
— area of authority (cases in work, activity and performance including regulation development, contribution management, legal proceedings, etc.).
— self-management and development (cases such as for example strategy and planning documents, business planning, economy and budget cases, letter of award, development and management documentation, contracts and agreements, project documentation, personnel cases).
Cases that concern requirements from individual persons according to the laws about The Norwegian Labour and Welfare Management law (16.6.2006) — is in principle not included in the administrative archive, with the exception of certain minor matters.

Frist

Fristen for mottak av tilbud var 2016-02-29. Anskaffelsen ble publisert 2016-01-22.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2016-01-22 Kunngjøring av konkurranse
2016-11-01 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2016-01-22)
Gjenstand
Anskaffelsens omfang
Tittel: Document management system
Antall eller omfang:
At full roll-out, the solution is excepted to have an active user base of approx. 8 000 — 10 000 internal users. It may be relevant to take the solution out to the management's 19 500 internal users. The solution shall be rolled out gradually in the agency over several years.It is anticipated that with full roll-out the electronic archive will have an annual archive capture of approx. 1 000 000 registrations, including registry entries.The agreement shall provide flexibility in connection to changes of costs resulting from changes in user patterns and service scope.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Dokumenthåndteringssystem 📦

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Arbeids- og velferdsdirektoratet, Økonomiavdelingen, Anskaffelsesseksjonen [The Norwegian Labour and Welfare Administration, the Finance Department, the Procurement Section]
Postadresse: Postboks 5, St Olavs plass
Postnummer: 0130
Poststed: Oslo
Kontakt
E-post: nav.anskaffelser.ikt@nav.no 📧
Telefon: +47 21071000 📞
Faks: +47 21071010 📠

Referanse
Datoer
Sendt dato: 2016-01-22 📅
Innleveringsfrist: 2016-02-29 📅
Publiseringsdato: 2016-01-26 📅
Identifikatorer
Kunngjøringsnummer: 2016/S 017-026762
Refererer til kunngjøring: 2015/S 200-363359
OJ-S-utgave: 17

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The objective is to procure a system for electronic administrative proceedings and electronic archiving that facilitates for NAV to:
— comply with legal requirements and have good support for internal control, management and reporting;
— have effective and user-friendly work processes, where information can easily be stored and retrieved;
— participate in the digitalisation of the public sector in administrative processing and archiving.
The administrative archive in NAV contains cases related to NAV's
— area of authority (cases in work, activity and performance including regulation development, contribution management, legal proceedings, etc.).
— self-management and development (cases such as for example strategy and planning documents, business planning, economy and budget cases, letter of award, development and management documentation, contracts and agreements, project documentation, personnel cases).
Vis mer
Cases that concern requirements from individual persons according to the laws about The Norwegian Labour and Welfare Management law (16.6.2006) — is in principle not included in the administrative archive, with the exception of certain minor matters.
Vis mer
Antall eller omfang:
At full roll-out, the solution is excepted to have an active user base of approx. 8 000 — 10 000 internal users. It may be relevant to take the solution out to the management's 19 500 internal users. The solution shall be rolled out gradually in the agency over several years.
Vis mer
It is anticipated that with full roll-out the electronic archive will have an annual archive capture of approx. 1 000 000 registrations, including registry entries.
The agreement shall provide flexibility in connection to changes of costs resulting from changes in user patterns and service scope.
Antall mulige forlengelser: 2
Tidsramme for senere kontrakter: 24 måneder
Varighet: 072 måneder
Referansenummer: 15-4549
Utførelsessted
Hovedsted eller utførelsessted: Oslo, Norway.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Norwegian tenderers shall have their tax and VAT payments in order, documented by:
— Norwegian tenderers: a Tax and VAT certificate from the tax authorities. The certificate shall not be older than 6 months from the deadline for requests to participate in the tender contest.
The tenderer is required to be a legally established company, documented by:
— Norwegian tenderers: Company registration certificate from the Brønnøysund Register Centre;
— Foreign tenderers: certificate for registration in the company register as prescribed in the legislation of the country in which the tenderer is established.
Økonomisk og finansiell stilling:
The tenderer is required to have good financial solidity. A ‘good creditworthiness’ or better credit rating satisfies this requirement.
The contracting authority will obtain a credit rating carried out by Experian; see www.Experian.no
If the tenderer feels that the credit rating will not provide an accurate picture, please send supplementary information together with the qualification application.
Teknisk og faglig kapasitet:
Excellent ability to deliver is required, documented by:
— Description of the tenderer's ability to deliver that includes;
— A description of relevant units at the Tenderer's disposal.
— Number of relevant resources in accordance with the nature and scope of the procurement with the following competence:
o Technical product expertise;
o Functional product expertise;
o Training / introduction;
o Archival;
o Project management;
o Test management.
The template in annex 2 applies for other line points. The personnel proposed to the assignment shall not be specified, and CVs not submitted.
Regarding the above named description, the Tenderer must take into account the contents of point 1.3) and 1.4) in the qualification documentation.
Extremely good experience is required from similar deliveries, documented by:
— Description of the tenderer's three most important contracts in the last three years. Description on each delivery shall include;
— recipient/contracting authority;
— duration;
— field of responsibility;
— Value (if the value cannot be specified due to confidentiality requirements, the tenderer is asked to specify the number of man-labour years for the Tenderer's input);
— The tenderer's role/area of responsibility;
— system/technology used.
The template in annex 3 shall be used for this point.
Name and contact details for the reference client's contact person who can confirm this information must be provided on request.
A good, well functioning quality assurance system is required, documented by:
— A brief description of the service provider's general methods and processes that are relevant in ensuring the quality of the service. There should be no sales text, product descriptions or descriptions of experience. The following areas shall be included:
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— design/development;
— test;
— project management;
— maintenance/support/error correction;
— An account of the company's quality assurance system/quality management system, and any certificates issued by independent bodies.

Prosedyre
Minste antall kandidater: 3
Største antall kandidater: 5
Objektive utvelgelseskriterier:
Implementation ability: 40 %.
Experience from similar deliveries: 40 %.
Quality assurance: 20 %.
Språk
Andre språk: Norwegian.

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 889640782
Kontakt
Kontaktpunkt: Mildrid Kvalvik
Adresse til kjøperprofilen: https://kgv.doffin.no/ctm/Supplier/CompanyInformation/Index/1002 🌏
URL for dokumenter: https://kgv.doffin.no/ctm/Supplier/Documents/Folder/139479 🌏

Referanse
Datoer
Publiseringsdato: 2015-10-15 📅
Identifikatorer
Referansenummer tildelt av oppdragsgiver: 15-4549
Kunngjøringsnummer i OJ S: 2015/S 200-363359
Kilde: OJS 2016/S 017-026762 (2016-01-22)
Kunngjøring om tildeling av kontrakt (2016-11-01)
Gjenstand
Anskaffelsens omfang
Totalverdi for anskaffelsen: 57 000 000 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Oppdragsgiver
Identitet
Navn på tildelende myndighet: Arbeids- og velferdsdirektoratet, Økonomiavdelingen, Anskaffelsesseksjonen (The Norwegian Labour and Welfare Administration, the Finance Department, the Procurement Section)

Referanse
Datoer
Sendt dato: 2016-11-01 📅
Publiseringsdato: 2016-11-03 📅
Identifikatorer
Kunngjøringsnummer: 2016/S 212-387378
Refererer til kunngjøring: 2016/S 017-026762
OJ-S-utgave: 212

Gjenstand
Utførelsessted
Hovedsted eller utførelsessted: Oslo.

Prosedyre
Tildelingskriterier
Kriterium: 1. Price (40)
2. Quality (60)

Tildeling av kontrakt
Dato for kontraktinngåelse: 2016-10-28 📅
Navn: Acos AS
Postadresse: Trollhaugmyra 15
Poststed: Straume
Postnummer: 5353
Land: Norge 🇳🇴
Informasjon om tilbud
Antall mottatte tilbud: 3

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 968041819
Kilde: OJS 2016/S 212-387378 (2016-11-01)
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