Procurement of services for printing and scanning registration cards

Arbeids- og velferdsdirektoratet, Økonomi- og styringsavdelingen, Anskaffelsesseksjonen (The Norwegian Labour and Welfare Admini

The tenderer shall establish a system that in a general way covers the Contracting Authority' aims and requirements for the services, both as regards the establishment and provision of the printing and scanning service.
The registration card is a money order voucher and the information form the basis for money orders and the payment of benefits in arrears.
The printing and scanning service consists of the physical handling of the registration card, i.e. printing the cards on paper, dispatching the cards, receiving sent cards with the subsequent scanning with machine and possibly manual interpretation. An electronic version of the cards is available after scanning.
The tenderer shall print and send out registration cards based on data from the Contracting Authority.
The following is included in the printing and dispatching of registration cards:
— Receiving and checking the data basis for the paper based registration cards.
— Storing the data basis for checks upon reception (scanning) and possibly a new dispatch in the event of deviations.
— Printing the actual registration cards.
— Putting the registration cards into envelopes with reply envelopes.
— Dispatching the registration cards.
— Procuring dispatching material and stock.
— Reporting.
The tenderer shall receive and scan registration cards that have been sent in. The following is included in the receipt and scanning of registration cards:
— Receiving completed registration cards.
— Opening envelopes with registration cards (can also include vouchers).
— Machine scanning the registration cards.
— Visual interpretation of unclear characters.
— Transferring the registration card data and images to the Contracting Authority.
— Storing the registration card images and data for any re-sending.
— Storing the paper registration cards.
— Reporting.
In addition we shall have an option for sending out information letters.
Norwegian is to be used in both written and oral communication with the service provider. Likewise, all written documentation shall be presented in Norwegian. As a starting point, the services shall be carried out in the service provider's premises.
The paper registration cards and the information letters shall be delivered to NAV' supplier for freight/postal delivery in accordance with the Contracting Authority's current freight/postal delivery contract in Norway. The tenderer shall receive post in accordance with the Contracting Authority's postal delivery contract.

Frist

Fristen for mottak av tilbud var 2017-02-06. Anskaffelsen ble publisert 2016-12-15.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2016-12-15 Kunngjøring av konkurranse
2017-04-19 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2016-12-15)
Gjenstand
Anskaffelsens omfang
Tittel: IT services: consulting, software development, Internet and support
Antall eller omfang:
The extent of the contract is somewhat uncertain as NAV is focussing on digitalising its services. Paper registration cards are planned to be phased out at the latest 1.1.2020. The extent will, thus, be highest at the beginning of the contract period and it is expected to then be considerably reduced.3 360 0003 840 000
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Arbeids- og velferdsdirektoratet, Økonomi- og styringsavdelingen, Anskaffelsesseksjonen (The Norwegian Labour and Welfare Administration, Economy and Management Division, The Procurement Section)
Postadresse: Postboks 5, St Olavs plass
Postnummer: 0130
Poststed: Oslo
Kontakt
E-post: nav.anskaffelser.ikt@nav.no 📧
Telefon: +47 21071000 📞
Faks: +47 21071010 📠

Referanse
Datoer
Sendt dato: 2016-12-15 📅
Innleveringsfrist: 2017-02-06 📅
Publiseringsdato: 2016-12-17 📅
Identifikatorer
Kunngjøringsnummer: 2016/S 244-446744
OJ-S-utgave: 244

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The tenderer shall establish a system that in a general way covers the Contracting Authority' aims and requirements for the services, both as regards the establishment and provision of the printing and scanning service.
The registration card is a money order voucher and the information form the basis for money orders and the payment of benefits in arrears.
The printing and scanning service consists of the physical handling of the registration card, i.e. printing the cards on paper, dispatching the cards, receiving sent cards with the subsequent scanning with machine and possibly manual interpretation. An electronic version of the cards is available after scanning.
Vis mer
The tenderer shall print and send out registration cards based on data from the Contracting Authority.
The following is included in the printing and dispatching of registration cards:
— Receiving and checking the data basis for the paper based registration cards.
— Storing the data basis for checks upon reception (scanning) and possibly a new dispatch in the event of deviations.
— Printing the actual registration cards.
— Putting the registration cards into envelopes with reply envelopes.
— Dispatching the registration cards.
— Procuring dispatching material and stock.
— Reporting.
The tenderer shall receive and scan registration cards that have been sent in. The following is included in the receipt and scanning of registration cards:
— Receiving completed registration cards.
— Opening envelopes with registration cards (can also include vouchers).
— Machine scanning the registration cards.
— Visual interpretation of unclear characters.
— Transferring the registration card data and images to the Contracting Authority.
— Storing the registration card images and data for any re-sending.
— Storing the paper registration cards.
In addition we shall have an option for sending out information letters.
Norwegian is to be used in both written and oral communication with the service provider. Likewise, all written documentation shall be presented in Norwegian. As a starting point, the services shall be carried out in the service provider's premises.
The paper registration cards and the information letters shall be delivered to NAV' supplier for freight/postal delivery in accordance with the Contracting Authority's current freight/postal delivery contract in Norway. The tenderer shall receive post in accordance with the Contracting Authority's postal delivery contract.
Vis mer
Antall eller omfang:
The extent of the contract is somewhat uncertain as NAV is focussing on digitalising its services. Paper registration cards are planned to be phased out at the latest 1.1.2020. The extent will, thus, be highest at the beginning of the contract period and it is expected to then be considerably reduced.
Vis mer
Estimert verdi eksklusive mva: 3 360 000 💰
3 840 000 💰
Antall mulige forlengelser: 2
Tidsramme for senere kontrakter: 24 måneder
Varighet: 024 måneder
Referansenummer: 16-4105
Utførelsessted
Hovedsted eller utførelsessted: OSLO.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Qualification Requirement:
Norwegian tenderers must have their tax and VAT payments in order.
Documentation requirement:
— Norwegian tenderers: Tax and VAT certificate from the tax authorities, not older than 6 months calculated from the tender deadline expiry.
The tenderer is required to be a legally established company.
— Norwegian tenderers: Company registration certificate from the Brønnøysund Register Centre.
— Foreign tenderers: Certificate for registration in the company register as prescribed in the legislation of the country in which the tenderer is established.
Økonomisk og finansiell stilling:
Qualification Requirement:
The tenderer is required to have good financial solidity.
Documentation requirement:
— The Contracting Authority will obtain a credit rating carried out by Experian; see www.Experian.no
Teknisk og faglig kapasitet:
Qualification Requirement:
Good implementation ability is required.
Documentation requirement:
— Description of the service provider's technical capacity and professional qualifications.
— A description is requested regarding the capacity of the relevant entities at the tenderer.
— With regard to qualifications, a short overview of the general relevant expertise at the service provider's disposal, is requested. The personnel proposed to the assignment shall not be specified, and CVs not submitted.
— An overview of the tenderer's average, general workforce and the number of employees in the administrative management during the last 3 years.
Significant experience from similar deliveries is required.
— The tenderer's most important deliveries over the last three years, including a description of the assignment, their value, date and recipients.
A good, efficient quality assurance system is required.
— Certificate issued by a certification body, which confirms compliance with the quality assurance standard, or equivalent.
— A description of quality assurance methods.

Prosedyre
Tilbudets gyldighetsperiode: 2017-05-06 📅
Språk
Andre språk: Norwegian.

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 889640782
Kontakt
Kontaktpunkt: Sølvi Kristiansen
Adresse til kjøperprofilen: https://kgv.doffin.no/ctm/Supplier/CompanyInformation/Index/1002 🌏
URL for dokumenter: https://kgv.doffin.no/ctm/Supplier/Documents/Folder/150287 🌏

Referanse
Identifikatorer
Referansenummer tildelt av oppdragsgiver: 16-4105
Kilde: OJS 2016/S 244-446744 (2016-12-15)
Kunngjøring om tildeling av kontrakt (2017-04-19)
Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The tenderer shall print and send out registration cards based on data from the Contracting Authority. The tenderer shall receive and scan registration cards that have been sent in.
Totalverdi for anskaffelsen: 4 700 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt
Felles innkjøpsordliste (CPV)
Tilleggs-CPV: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦
Utførelsessted
NUTS-region: Norge 🏙️

Prosedyre
Tilbudstype: Ikke aktuelt

Oppdragsgiver
Identitet
Navn på tildelende myndighet: Arbeids- og velferdsdirektoratet, Økonomi- og styringsavdelingen, Anskaffelsesseksjonen
Kontakt
Internettadresse: http://www.nav.no 🌏

Referanse
Datoer
Sendt dato: 2017-04-19 📅
Publiseringsdato: 2017-04-21 📅
Identifikatorer
Kunngjøringsnummer: 2017/S 078-151698
Refererer til kunngjøring: 2016/S 244-446744
OJ-S-utgave: 78

Gjenstand
Anskaffelsens omfang
Kort beskrivelse: The tenderer shall receive and scan registration cards that have been sent in.

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vekting): 30
Vekting av pris: 70

Tildeling av kontrakt
Dato for kontraktinngåelse: 2017-03-01 📅

Oppdragsgiver
Kontakt
Internettadresse: www.nav.no 🌏

Utfyllende informasjon
Klageinstans
Navn: Arbeids- og velferdsdirektoratet
Postadresse: Postboks 5 St. Olavsplass
Poststed: Oslo
Postnummer: 0130
Land: Norge 🇳🇴
Kilde: OJS 2017/S 078-151698 (2017-04-19)
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