15-030 Consultancy Services, Application Management Services for SAP and Accompanying Interface

AS Vinmonopolet (The Norwegian Wine and Spirits Monopoly)

In the period 2009-2013 Vinmonopolet implemented the most important business processes in and around a joint ERP system based on systems from SAP.
Vinmonopolet would like to strengthen the entity's access to resources with expertise and experience within our SAP systems and accompanying interface, as the current contract for consultancy services in the relevant areas expires at the end of April 2016.
One or several contracts for consultancy services in the following areas shall be signed:
A. Application Management Services (AMS) on Vinmonopolet's total SAP portfolio including interface.
B. Contract for ad-hoc expertise for the delivery of new or amended functionality, as well as project management.
The above areas will be evaluated separately and we intend to enter into 1 contract for part A and 2 contracts for part B. The same service provider can be chosen for both part A and as 1 of several for part B.
Each service provider must clearly specify which areas the tender is for.
See section 5 for further details on the areas and accompanying assignments.
The Contracting Authority uses Mercell Sourcing Service. To express your interest and gain access to any documents, please click on the link below or copy and paste the link into your browser. http://permalink.mercell.com/53643278.aspx />Then follow the instructions on the website.

Frist

Fristen for mottak av tilbud var 2015-11-16. Anskaffelsen ble publisert 2015-10-02.

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2015-10-02 Kunngjøring av konkurranse
Kunngjøring av konkurranse (2015-10-02)
Gjenstand
Anskaffelsens omfang
Tittel: Project management consultancy services
Antall eller omfang: 20 000 000
Totalverdi for anskaffelsen: 20 000 000 💰
Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Konsulentvirksomhet i forbindelse med prosjektstyring 📦

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for én eller flere delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Annet
Navn på tildelende myndighet: AS Vinmonopolet (The Norwegian Wine and Spirits Monopoly)
Postadresse: Akersgaten 51
Postnummer: 0130
Poststed: Oslo
Kontakt
E-post: jasenko.redzic@vinmonopolet.no 📧
Telefon: +47 04560 📞

Referanse
Datoer
Sendt dato: 2015-10-02 📅
Innleveringsfrist: 2015-11-16 📅
Publiseringsdato: 2015-10-07 📅
Identifikatorer
Kunngjøringsnummer: 2015/S 194-352812
OJ-S-utgave: 194

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
In the period 2009-2013 Vinmonopolet implemented the most important business processes in and around a joint ERP system based on systems from SAP.
Vinmonopolet would like to strengthen the entity's access to resources with expertise and experience within our SAP systems and accompanying interface, as the current contract for consultancy services in the relevant areas expires at the end of April 2016.
Vis mer
One or several contracts for consultancy services in the following areas shall be signed:
A. Application Management Services (AMS) on Vinmonopolet's total SAP portfolio including interface.
B. Contract for ad-hoc expertise for the delivery of new or amended functionality, as well as project management.
The above areas will be evaluated separately and we intend to enter into 1 contract for part A and 2 contracts for part B. The same service provider can be chosen for both part A and as 1 of several for part B.
Each service provider must clearly specify which areas the tender is for.
See section 5 for further details on the areas and accompanying assignments.
The Contracting Authority uses Mercell Sourcing Service. To express your interest and gain access to any documents, please click on the link below or copy and paste the link into your browser. http://permalink.mercell.com/53643278.aspx
Then follow the instructions on the website.
Tittel på delkontrakt: Application Management Services (AMS) on Vinmonopolet's total SAP portfolio including interface
Kort beskrivelse:
The principle for part A is that Vinmonopolet will procure consultants (heads) with optimal competence, experience and price. The following assignments are…
… included:Carry out second line support and minor maintenance/further development on the system put into production in combination with Vinmonopolet's administrators/super users. Second line support includes both maintenance and user support and it shall be carried out on both the standard system and existing adaptations.Assist with competence building in Vinmonopolet's administrators.The resources shall be included as a part of the internal SAP administration team in Vinmonopolet and the resources that shall carry out this assignment must have very good SAP competence in 1 or several of the SAP systems and modules that Vinmonopolet uses, as well as good logistics and process understanding. In addition documented experience from SAP within retail/trade is important.Vinmonopolet would like the resources provided in part A to mainly be physically located at Vinmonopolet in Akersgata in Oslo, unless otherwise agreed in individual cases.Vinmonopolet has estimated the following need for competence areas with the accompanying need for resources:Competence needExpected need for resources (manlabour years)SD / MM / PRICAT / WM Logistics1.5BW / BO / POS DM0.5FI / CO / WorkFlow0.4ABAP / JAVA / NWBC / EP (technical)2.0Grensesnitt/ PI / EDI xml0.6SUM5.0The competence need will vary during the contract period and it must be continually adjustable in accordance with the regulations in the contract.Vinmonopolet's aim is that most of the functional competence shall be transferred to Vinmonopolet's own resources, technical programming competence such as ABAP etc. shall be acquired externally.
… included:
Carry out second line support and minor maintenance/further development on the system put into production in combination with Vinmonopolet's administrators/super users. Second line support includes both maintenance and user support and it shall be carried out on both the standard system and existing adaptations.
Vis mer
Assist with competence building in Vinmonopolet's administrators.
The resources shall be included as a part of the internal SAP administration team in Vinmonopolet and the resources that shall carry out this assignment must have very good SAP competence in 1 or several of the SAP systems and modules that Vinmonopolet uses, as well as good logistics and process understanding. In addition documented experience from SAP within retail/trade is important.
Vis mer
Vinmonopolet would like the resources provided in part A to mainly be physically located at Vinmonopolet in Akersgata in Oslo, unless otherwise agreed in individual cases.
Vinmonopolet has estimated the following need for competence areas with the accompanying need for resources:
Competence need
Expected need for resources (manlabour years)
SD / MM / PRICAT / WM Logistics
1.5
BW / BO / POS DM
0.5
FI / CO / WorkFlow
0.4
ABAP / JAVA / NWBC / EP (technical)
2.0
Grensesnitt/ PI / EDI xml
0.6
SUM
5.0
The competence need will vary during the contract period and it must be continually adjustable in accordance with the regulations in the contract.
Vinmonopolet's aim is that most of the functional competence shall be transferred to Vinmonopolet's own resources, technical programming competence such as ABAP etc. shall be acquired externally.
Tittel på delkontrakt: Ad-hoc contract for expertise for the delivery of new or amended functionality, as well as project managers
Kort beskrivelse:
The principle for part B is that Vinmonopolet procures expertise for specific deliveries. Expertise here means the engagement of one or several expert resources for specific projects and major amendment orders consisting of the following…
… elements:— carry out an analysis of specific challenges as regards proposing concrete system proposals;— estimate the delivery in the type of competence and hours;— develop and unti test new or amended functionality;— document technical systems;— prepare for putting it into production.We would like to obtain expert help that can contribute in all types of cases: Major development projects that involve changes to existing functionality or new functionality, but also assignments connected to maintenance, service, upgrades etc. as well as possible user support/training. Vinmonopolet normally has between 4-5 ‘releases’ per annum and we envisage call-offs on part B of the contract for parts of these deliveries.We would like the service provider to take responsibility for staffing development projects and ‘releases’ with the necessary competence and resources based on specific orders from Vinmonopolet.Vinmonopolet is open to some deliveries in projects or major change orders being delivered by off-site/offshore resources.Tenders are required to specify actual consultants in the following personnel categories with the accompanying hourly rates:Price categoryHourly rate in NOK excluding VATLong term assignmenton-site(> 3 months fulltime)Short term assignmenton-site( Can be offered asoff-site/offshore?(Yes / No)System architectExpertSenior ConsultantAdvisorSenior Project ManagerProject ManagerSenior System DeveloperSystem DeveloperTest ManagerIf off-site or offshore resources are offered, we expect clearly defined responsibility conditions for managing these resources so that Vinmonopolet must, to the least possible degree, deal with extended check mechanisms, translations or cultural challenges. The organisation of the resources is to be described in the tender.The tenderer's price model for off-site or offshore resources must be described, including hourly rates for the categories/competencies offered.The award will function as a framework agreement in which Vinmonopolet will award concrete projects/assignments based on mini-competitions between several service providers.The following process will apply for the award of concrete projects/assignments.The contracting authority will consult all service providers within the framework agreement in writing with a description of the assignment and the deadline for submitting a tender.Service providers are to submit a written tender, the content of which will be kept secret for the contracting authority until the tender deadline has expired.The contracting authority will award the assignment to the service provider who has submitted the best tender based on the offered competence/team, the estimate for when the assignment can be delivered and the hourly rates. This is in accordance with the award criteria for the tender documentation.Signing the framework agreement gives Vinmonopolet the right, but not a duty, to award assignments within the framework agreement. Vinmonopolet is not obliged to procure a specific amount of products or services in the framework agreement period.
… elements:
— carry out an analysis of specific challenges as regards proposing concrete system proposals;
— estimate the delivery in the type of competence and hours;
— develop and unti test new or amended functionality;
— document technical systems;
— prepare for putting it into production.
We would like to obtain expert help that can contribute in all types of cases: Major development projects that involve changes to existing functionality or new functionality, but also assignments connected to maintenance, service, upgrades etc. as well as possible user support/training. Vinmonopolet normally has between 4-5 ‘releases’ per annum and we envisage call-offs on part B of the contract for parts of these deliveries.
Vis mer
We would like the service provider to take responsibility for staffing development projects and ‘releases’ with the necessary competence and resources based on specific orders from Vinmonopolet.
Vinmonopolet is open to some deliveries in projects or major change orders being delivered by off-site/offshore resources.
Tenders are required to specify actual consultants in the following personnel categories with the accompanying hourly rates:
Price category
Hourly rate in NOK excluding VAT
Long term assignment
on-site
(> 3 months fulltime)
Short term assignment
( Can be offered as
off-site/offshore?
(Yes / No)
System architect
Expert
Senior Consultant
Advisor
Senior Project Manager
Project Manager
Senior System Developer
System Developer
Test Manager
If off-site or offshore resources are offered, we expect clearly defined responsibility conditions for managing these resources so that Vinmonopolet must, to the least possible degree, deal with extended check mechanisms, translations or cultural challenges. The organisation of the resources is to be described in the tender.
Vis mer
The tenderer's price model for off-site or offshore resources must be described, including hourly rates for the categories/competencies offered.
The award will function as a framework agreement in which Vinmonopolet will award concrete projects/assignments based on mini-competitions between several service providers.
The following process will apply for the award of concrete projects/assignments.
The contracting authority will consult all service providers within the framework agreement in writing with a description of the assignment and the deadline for submitting a tender.
Service providers are to submit a written tender, the content of which will be kept secret for the contracting authority until the tender deadline has expired.
The contracting authority will award the assignment to the service provider who has submitted the best tender based on the offered competence/team, the estimate for when the assignment can be delivered and the hourly rates. This is in accordance with the award criteria for the tender documentation.
Vis mer
Signing the framework agreement gives Vinmonopolet the right, but not a duty, to award assignments within the framework agreement. Vinmonopolet is not obliged to procure a specific amount of products or services in the framework agreement period.
Beskrivelse av opsjoner: 1 + 1 year.
Utførelsessted
Hovedsted eller utførelsessted: Oslo.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Company Registration Certificate Requirement: Tenderers must be a legally established company. Documentation: Company Registration Certificate or equivalent from the tenderer's home country.
Tax certificate Requirement: The tenderer shall have delivered their tax statements and paid taxes and employers' national insurance contributions. Documentation: Certificate for payment of taxes and social security contributions — issued by the chief municipal treasurer. The certificates shall not be more than 6 months from the deadline for receipt of tenders.
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VAT certificate. Requirement: The tenderers shall have delivered their tax statements and paid Value Added tax (VAT). Documentation: Certificate for payment of VAT — issued by the tax collector/county revenue inspector. The certificate must not be more than 6 months from the deadline for receipt of tenders.
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HSE self-declaration. Requirement: The tenderer must guarantee that the company works systematically to comply with the regulations in the health, safety and environment legislation and that it satisfies the Internal Control Regulations. The tenderer must also confirm that the organisation is legally organised in relation to applicable tax and working environment regulations for employees' professional and social rights, and shall accept that the Contracting Authority has the right to review and verify the company's system for safeguarding of health, environment and safety. Documented by: Signed HSE self-declaration form. See the attachment.
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Økonomisk og finansiell stilling:
Financial Requirement: Sufficient economic solidity is required. Documented by: Credit evaluation/rating, not older than three months, and which is based on the last known accounting figures. The credit assessment shall be a so-called rating (containing a credit rating, part judgement and historical rating) and it shall be carried out by a publicly certified credit institution (e.g.: Dun and Bradstreet, Creditinform, Soliditet or equivalent institutions). If the tenderer has any valid reasons for not being able to provide the documentation requested by the Contracting Authority, the tenderer may prove his financial position with any other document that is acceptable to the Contracting Authority. If the tenderer has such valid reasons, he may contact the Contracting Authority in writing in order to clarify which other documentation is acceptable.
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Teknisk og faglig kapasitet:
Experience. Requirement: Experience from equivalent deliveries is required. Documentation: The company's most important contracts over the last 3 years, including their value, time frame and recipient.
Quality assurance/management system. Requirement: A good and efficient quality assurance and management system is required. Documentation: Certification in accordance with ISO 9000 or equivalent, possibly a statement of the company's quality assurance and management system.
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Prosedyre
Varighet av rammeavtalen i år: 2
Tilbudets gyldighetsperiode: 2016-05-16 📅
Språk
Andre språk: Norwegian.

Oppdragsgiver
Identitet
Annen type oppdragsgiver: Other
Kontakt
Kontaktpunkt: The Legal Department
Jasenko Redzic
URL for deltakelse: http://permalink.mercell.com/53643278.aspx 🌏
Navn: Mercell Norge AS
Postadresse: Karihaugveien 89
Postnummer: 1086
E-post: support@mercell.com 📧
URL for ytterligere informasjon: http://permalink.mercell.com/53643278.aspx 🌏
URL for dokumenter: http://permalink.mercell.com/53643278.aspx 🌏

Referanse
Datoer
Startdato: 2016-01-15 📅
Sluttdato: 2018-01-15 📅
Kilde: OJS 2015/S 194-352812 (2015-10-02)
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