The objective of the procurement:
Norsk Tipping, henceforth referred to as the Awarding Authority, has a telephony system which shall be further developed. The Awarding Authority has many communication levels; mail system, mobile telephones, landlines, Office Communicator, video conference system, etc.
With this procurement, the Awarding Authority shall enter into an agreement with a Service provider/joint venture partner who can provide consultancy and assist with connecting together the systems to a more overall system.
The Awarding Authority is open for start using new technology/systems, but does not wish to be pilot customer. The systems shall therefore be tested and in function.
The main focus of the procurement is continuance and development of existing systems as well as integration between systems and services.
The Awarding Authority’s requirements are described in the tender documents.
The procurement is divided in 2 various service/product groups:
Further development of the existing systems.
— Purchase of lines/ telephone traffic and subscriptions,
— Exchange,
— Switchboard,
— Integration towards CRM system (Customer relationship management),
— Visit registration,
— Complete mobile coverage in the Awarding Authority’s building,
— Purchase of terminals (landline / mobile),
— Service level agreement (service and depot),
— Management system for mobile,
— Plan.
Options:
— Unified communication,
— One work telephone no. per employee,
— Integration mobile / landline,
— Absentee marking,
— Invoicing,
— Training of employees,
— Training of operations personnel,
— Broadband to employees.
Documentation is available in Norwegian, only.
Note: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=224129.
Frist
Fristen for mottak av tilbud var 2011-04-12.
Anskaffelsen ble publisert 2011-02-21.
Kunngjøring av konkurranse (2011-02-21) Gjenstand Anskaffelsens omfang
Tittel: IP telephone services
Antall eller omfang:
“Extent of the contract:The contract period is 3 + 1 years and the value is between 5 000 000 - 15 000 000 NOK.— Purchase of lines/ telephone traffic and...”
Antall eller omfang
Extent of the contract:The contract period is 3 + 1 years and the value is between 5 000 000 - 15 000 000 NOK.— Purchase of lines/ telephone traffic and subscriptions,— Exchange,— Switchboard,— Integration towards CRM system (Customer relationship management),— Visit registration,— Complete mobile coverage in the Awarding Authority’s building,— Purchase of terminals (landline / mobile),— Service level agreement (service and depot),— Management system for mobile,— Options.5 000 00015 000 000
Vis mer Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Felles innkjøpsordliste (CPV)
Kode: IP-telefonitjenester📦
Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet
Oppdragsgiver Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Nasjonalt eller føderalt byrå/kontor
Postadresse: Jønsrudvegen 21, Postboks 4414, Bedriftssenteret
Postnummer: 2325
Poststed: Hamar
Kontakt
Internettadresse: http://www.norsk-tipping.no🌏
E-post: spill-00030-2011@norsk-tipping.no📧
Telefon: +47 62514000📞
Faks: +47 62527152 📠