Maintenance services for PTA

Norwegian Ministry of Foreign Affairs

The purpose of the procurement is to ensure that the Ministry's financial management system for grant management (PTA) has a stable operation through the purchase of maintenance and user support services, as well as services related to any adjustment of functionality and development. The agreement has an initial duration of 3 years with option for the Customer to extend it annually. Maintenance and further development mainly include troubleshooting, error correction and proactive maintenance. It may be necessary to adjust functionality and further develop PTA. User support is primarily support for the customer's Helpdesk. PTA is used by approx. 800 persons in their daily work. PTA is based on MS SQL database and .Net 4.0. PTA is used by the Ministry, the Norwegian Agency for Development Cooperation and at approx. 40 Embassies. PTA is operated internally by the Customer's ICT section. It may be necessary to order support for simple operational services under the agreement.

Frist

Fristen for mottak av tilbud var 2023-05-22. Anskaffelsen ble publisert 2023-04-20.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2023-04-20 Kunngjøring av konkurranse
2023-06-08 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2023-04-20)
Gjenstand
Anskaffelsens omfang
Tittel: Maintenance of information technology software
Referansenummer: 23/2865
Kort beskrivelse:
The purpose of the procurement is to ensure that the Ministry's financial management system for grant management (PTA) has a stable operation through the purchase of maintenance and user support services, as well as services related to any adjustment of functionality and development. The agreement has an initial duration of 3 years with option for the Customer to extend it annually. Maintenance and further development mainly include troubleshooting, error correction and proactive maintenance. It may be necessary to adjust functionality and further develop PTA. User support is primarily support for the customer's Helpdesk. PTA is used by approx. 800 persons in their daily work. PTA is based on MS SQL database and .Net 4.0. PTA is used by the Ministry, the Norwegian Agency for Development Cooperation and at approx. 40 Embassies. PTA is operated internally by the Customer's ICT section. It may be necessary to order support for simple operational services under the agreement.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Vedlikehold av IT-programvare 📦
Tilleggs-CPV: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦
Utførelsessted
NUTS-region: Oslo 🏙️

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Norwegian Ministry of Foreign Affairs
Postadresse: PO Box 8114 Dep.
Postnummer: 0032
Poststed: Oslo
Kontakt
Internettadresse: https://www.regjeringen.no/no/dep/ud/id833/ 🌏
E-post: steinar-johan.lund@dss.dep.no 📧
Telefon: +47 22249090 📞
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=360383&B=DFO 🌏
URL for deltakelse: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=360383&B=DFO 🌏

Referanse
Datoer
Sendt dato: 2023-04-20 📅
Innleveringsfrist: 2023-05-22 📅
Publiseringsdato: 2023-04-25 📅
Identifikatorer
Kunngjøringsnummer: 2023/S 081-243596
OJ-S-utgave: 81
Tilleggsinformasjon
Note that the estimate of the value of the procurement include 8 years of maintenance after start-up. The estimate is not binding for the contracting authority.

Gjenstand
Anskaffelsens omfang
Estimert totalverdi: 19 000 000 NOK 💰
Estimert verdi eksklusive mva: 19 000 000 NOK 💰
Varighet: 36 måneder
Beskrivelse av fornyelser: The Customer has option for annual prolongations.
Beskrivelse av opsjoner: The Customer has option for annual prolongations.
Tilleggsinformasjon:
Note that the estimate of the value of the procurement include 8 years of maintenance after start-up. The estimate is not binding for the contracting authority.
Utførelsessted
Hovedsted eller utførelsessted: Oslo

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Requirement:
The supplier must be a legally established company.
Documentation:
Norwegian companies: Company registration certificate or printout from the Enhetsregisteret for single person entreprises not subject to registration.
Foreign companies: Confirmation that the business is registered in the trade register or enterprise register as prescribed in the legislation of the country where the company is established. The confirmation can be delivered in writing or by reference to BRIS.
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Teknisk og faglig kapasitet:
1. The supplier must have had experience in carrying out three contracts of equivalent or similar nature and scope.
2. The supplier must have sufficient capacity to be able to carry out a contract of a similar nature and scope.
Documentation requirements:
1. A description of the supplier's three most relevant assignments in the last five years, together with information about the contract's annual value, the time of delivery or execution and the name of the recipient (if possible).
By equivalent/similar is meant contracts where ordinary maintenance (error correction, new versions), user support and further development of a moderate extent has been delivered.
The supplier is responsible for the description being of such a nature that it documents that the requirement has been met.
2. A description of the supplier's average annual workforce over the past three years.

Prosedyre
Rettslig grunnlag: 32014L0024
Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 2023-08-30 📅
Dato for åpning av tilbud: 2023-05-22 📅
Tidspunkt for åpning av tilbud: 12:05

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 972 417 920
Kontakt
Kontaktpunkt: Mr. Steinar Lund
Adresse til kjøperprofilen: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/245665 🌏
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=360383&B=DFO 🌏

Utfyllende informasjon
Klageinstans
Navn: Oslo District Court
Postadresse: PO Box 2106 Vika
Poststed: Oslo
Postnummer: 0125
Land: Norge 🇳🇴
Telefon: +47 22035200 📞
E-post: oslo.tingrett@domstol.no 📧
Internettadresse: https://www.domstol.no/Enkelt-domstol/oslo--tingrett/ 🌏
Organ ansvarlig for meklingsprosedyrer
Samme som: Klageinstans
Tjeneste hvor informasjon om klageprosedyren kan innhentes
Navn: Norwegian Ministry of Foreign Affairs
Postadresse: PO Box 8114 Dep
Postnummer: 0032
Telefon: +47 23950000 📞
E-post: post@mfa.no 📧
Internettadresse: https://www.regjeringen.no/no/dep/ud/kontakt/id841/ 🌏
Kilde: OJS 2023/S 081-243596 (2023-04-20)
Kunngjøring om tildeling av kontrakt (2023-06-08)
Gjenstand
Anskaffelsens omfang
Totalverdi for anskaffelsen: 20 369 600 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2023-06-08 📅
Publiseringsdato: 2023-06-13 📅
Identifikatorer
Kunngjøringsnummer: 2023/S 112-350407
Refererer til kunngjøring: 2023/S 081-243596
OJ-S-utgave: 112
Tilleggsinformasjon
Note that the value of the procurement is an estimate which include 8 years of maintenance after start-up and some development of the system. The estimate is non- binding for the contracting authority.

Gjenstand
Anskaffelsens omfang
Note that the value of the procurement is an estimate which include 8 years of maintenance after start-up and some development of the system. The estimate is non- binding for the contracting authority.

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Competence
Kvalitetskriterium (vekting): 40%
Kvalitetskriterium (navn): Proposed solution
Kvalitetskriterium (vekting): 35%
Pris (vekting): 25%

Tildeling av kontrakt
Dato for kontraktinngåelse: 2023-06-08 📅
Navn: Twoday AS
Nasjonalt registreringsnummer: 990 432 368
Postadresse: Karenslyst Alle 57
Poststed: Oslo
Postnummer: 0278
Land: Norge 🇳🇴
Telefon: +47 90887488 📞
Land: Oslo 🏙️
Totalverdi for anskaffelsen: 20 369 600 NOK 💰
Informasjon om tilbud
Antall mottatte tilbud: 1
Kilde: OJS 2023/S 112-350407 (2023-06-08)
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