IK-EEA 028-2023 Consultancy services for ICT operational and management services

Bergen Kommune - Innkjøp Konsern

The procurement concerns a framework agreement for the provision of consultancy services for Bergen Municipality for operational and management services within ICT and digitalisation.
The aim of the procurement is to put contracts in place that ensure capacity and the necessary additional competences for this work in Bergen Municipality.
Bergen Municipality will enter into a framework agreement with 3–5 tenderers. Mini competitions will be carried out between these tenderers for each individual call-off.

Frist

Fristen for mottak av tilbud var 2023-09-06. Anskaffelsen ble publisert 2023-06-26.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2023-06-26 Kunngjøring av konkurranse
2023-10-24 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2023-06-26)
Gjenstand
Anskaffelsens omfang
Tittel: IT services: consulting, software development, Internet and support
Referansenummer: 2023/130470
Kort beskrivelse:
The procurement concerns a framework agreement for the provision of consultancy services for Bergen Municipality for operational and management services within ICT and digitalisation. The aim of the procurement is to put contracts in place that ensure capacity and the necessary additional competences for this work in Bergen Municipality. Bergen Municipality will enter into a framework agreement with 3–5 tenderers. Mini competitions will be carried out between these tenderers for each individual call-off.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Felles innkjøpsordliste (CPV)
Kode: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦
Tilleggs-CPV: Programmering av software og rådgivning 📦
Utførelsessted
NUTS-region: Vestland 🏙️

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Regional eller lokal myndighet
Navn på tildelende myndighet: Bergen kommune - Innkjøp konsern
Postadresse: Postboks 7700
Postnummer: 5020
Poststed: Bergen
Kontakt
Internettadresse: https://permalink.mercell.com/189862071.aspx 🌏
E-post: maj-britt.brobakke@bergen.kommune.no 📧
Telefon: +47 05556 📞
URL for dokumenter: https://permalink.mercell.com/189862071.aspx 🌏
URL for deltakelse: https://permalink.mercell.com/189862071.aspx 🌏

Referanse
Datoer
Sendt dato: 2023-06-26 📅
Innleveringsfrist: 2023-09-06 📅
Publiseringsdato: 2023-06-30 📅
Startdato: 2023-11-01 📅
Sluttdato: 2025-11-01 📅
Identifikatorer
Kunngjøringsnummer: 2023/S 124-392353
OJ-S-utgave: 124

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The procurement concerns a framework agreement for the provision of consultancy services for Bergen Municipality for operational and management services within ICT and digitalisation.
The aim of the procurement is to put contracts in place that ensure capacity and the necessary additional competences for this work in Bergen Municipality.
Bergen Municipality will enter into a framework agreement with 3–5 tenderers. Mini competitions will be carried out between these tenderers for each individual call-off.
Estimert totalverdi: 35 000 000 NOK 💰
Kort beskrivelse:
The framework agreement is for assistance with different consultancy services within operational and management services. These services are divided into the following fields:
1) User support - 1st line support
2) Operational services
3) Administration services
Tenderers must offer consultancy services within all of these subject areas.
The contract applies to all of Bergen Municipality. The individual call-off will have a description of whether the assignment requires presence at the contracting authority's/project location(s).
Due to staff holidays, submitted questions will not be answered in the period from 17 July to 14 August 2023.
Estimert verdi eksklusive mva: 35 000 000 NOK 💰
Beskrivelse av fornyelser:
The contracting authority has an option to extend the agreement for one year at a time, up to 2 years.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Tenderers must be a legally established company.
Documentation: Tenderers registered in the Norwegian Register of Business Enterprises do not need to enclose documentation. The contracting authority will control the registration by using the organisation number provided in the tenderer's Mercell profile. For tenderers that are not registered in the above-mentioned register, the tenderer must provide certificates or confirmation of registration (equivalent to a company registration certificate) in a trade register or company register as described in the legislation in the country where the tenderer is established. The certificate must not be issued more than 6 months prior to the tender deadline.
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Økonomisk og finansiell stilling:
Tenderers must have sufficient economic and financial capacity to fulfil the contract.
The required financial capacity will be assessed in relation to the contract's value, services, risk and length. All the received and any obtained information will form the basis for an overall assessment of whether the qualification requirement is fulfilled. Documentation for Norwegian tenderers: The contracting authority will check tenderers' financial situation from DIFI's eBevis, Proff Forvalt (https://forvalt.no/) and/or via information given by Creditsafe (https://www.creditsafe.com), and can obtain further information from the Brønnøysund Register Centre. Foreign tenderers: The contracting authority will check the tenderers' financial situation from Creditsafe (https://www.creditsafe.com). If a tenderer is not registered in Creditsafe, the company's two most recent auditor-approved annual accounts upon request are to be submitted upon request. If the information from the sources is not correct, or if supplementary information is required to highlight the company´s economic and financial situation, this can be submitted.
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Teknisk og faglig kapasitet:
Tenderers are required to have a high standard of professional competence to carry out the assignment in accordance with the needs of the contracting authority. Tenderers must have sufficient capacity to carry out the assignment. The qualification requirements must be fulfilled during the contract period, cf. Framework Agreement, Annex 4 Administrative Provisions, point 6.7.
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Tenderers must provide the number and names of employees that will be available for Bergen Municipality from the start-up of the contract. Employees are to be grouped by competence level and competence areas. Tenderers must offer capacity in all fields.
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The attached form Qualification Requirements Technical and Professional Qualifications states the minimum requirements (qualification requirements) for the number of employees for the relevant competence area, as well as the requirements for the share of minimum requirements for the tenderer's own competence. If a tenderer does not have sufficient capacity or competence of its own in relation to the minimum requirements, the tenderer can be qualified through the use of a sub-supplier(s).
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A consultant can only be in one competence category (e.g. technical consultant/technical consultant II) within each competence area, but can be registered for several fields (and possibly with different competence levels based on the actual competence profile). Requirements for the competence levels are described in detail in Annex 1, Table A Description of competence levels and competence requirements.
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Documentation requirement:
Completed form Qualification Requirements Technical and Professional Qualifications. Tenderers must fill in the tables for each field and state the number and names of available employees divided into competence areas and competence levels from the start-up of the contract.
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If a tenderer receives support from sub-supplier(s) in order to fulfil the minimum requirements, the tenderer must also fill in the tables below for the sub-supplier, and state the number and names of available employees divided by subject area and competence level from the start of the contract. Names of potential sub-supplier(s) must also be provided. If there are several sub-suppliers, it must be clear which sub-supplier an employee comes from - add a row per sub-supplier in the table.
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All submitted or collected documentation will form the basis for an overall evaluation of whether the qualification requirement is fulfilled.
Tenderers must have systems and routines for quality management that are satisfactory to ensure the quality in implementing this contract. Documentation requirement: All submitted or collected documentation will form the basis for an overall evaluation of whether the qualification requirement is fulfilled. Documentation is to be provided in one of the following ways: 1) A description of how the entity's systems and routines cover quality planning, quality assurance, and quality improvements. It must be clear who is responsible for quality management in the entity, and how the entity will ensure quality in the execution of this contract. 2) If a tenderer has a certificate for a quality assurance system, issued by an independent organ, which confirms that the tenderer fulfils certain quality assurance standards, e.g. ISO 9001, a copy of the certificate can be attached as documentation of fulfilment of the requirement.
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Prosedyre
Rettslig grunnlag: 32014L0024
Antall deltakere som skal vurderes: 5
Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 3 måneder
Dato for åpning av tilbud: 2023-09-06 📅
Tidspunkt for åpning av tilbud: 12:00
Tildelingskriterier
Kvalitetskriterium (navn): Competence building and competence sharing
Kvalitetskriterium (vekting): 20
Kvalitetskriterium (navn): Experience operational and management services
Kvalitetskriterium (vekting): 45
Pris (vekting): 35

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 964338531
Kontakt
Kontaktpunkt: Maj-Britt Brobakke
Adresse til kjøperprofilen: https://www.bergen.kommune.no/ 🌏
URL for dokumenter: https://permalink.mercell.com/189862071.aspx 🌏

Utfyllende informasjon
Klageinstans
Navn: Hordaland tingrett
Poststed: Bergen
Postnummer: 5020
Land: Norge 🇳🇴
Kilde: OJS 2023/S 124-392353 (2023-06-26)
Kunngjøring om tildeling av kontrakt (2023-10-24)
Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
Bergen municipality has entered into a framework agreement for consultancy and advisory services for the ICT and digitalisation field. A framework agreement has been be entered with 3 providers. Mini competitions will be carried out between these tenderers for each individual call-off.
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Totalverdi for anskaffelsen: 35 000 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2023-10-24 📅
Publiseringsdato: 2023-10-27 📅
Identifikatorer
Kunngjøringsnummer: 2023/S 208-653725
Refererer til kunngjøring: 2023/S 124-392353
OJ-S-utgave: 208

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
Bergen municipality has entered into a framework agreement for consultancy and advisory services for the ICT and digitalisation field. A framework agreement has been be entered with 3 providers.
Mini competitions will be carried out between these tenderers for each individual call-off.

Tildeling av kontrakt
Dato for kontraktinngåelse: 2023-10-10 📅
Navn: Sopra Steria AS (hovedenhet)
Postadresse: Biskop Gunnerus' gate 14 A
Poststed: Oslo
Postnummer: 0185
Land: Norge 🇳🇴
Telefon: +47 22575600 📞
E-post: salg.no@soprasteria.com 📧
Land: Oslo 🏙️
Totalverdi for anskaffelsen: 35 000 000 NOK 💰
Navn: Atea AS (Hovedenhet)
Postadresse: Karvesvingen 5
Postnummer: 0579
Telefon: +47 22095000 📞
Internettadresse: http://www.atea.no/ 🌏
Navn: Ebru Technologies AS
Postadresse: Bruveien
Poststed: Bekkjarvik
Postnummer: 5397
Telefon: +47 55080812 📞
E-post: runar@ebru.no 📧
Land: Vestlandet 🏙️
Informasjon om tilbud
Antall mottatte tilbud: 3
Kilde: OJS 2023/S 208-653725 (2023-10-24)