Bærum municipality, hereafter called the contracting authority, invites tenderers to an open tender contest for a contract for the procurement of a cloud based SaaS service that is available over the Internet and that shall provide employees of special educational service nurseries (SPTB) support for case handling, management, interaction and other assignments carried out by the service. The contracting authority would like to procure a trade system for SPTB that contributes to efficient work processes and supports SPTB's goal of providing early and correct help to the children who need special educational support, contribute to professionalisation and quality in the service, and ensure that Bærum municipality fulfils the documentation, privacy and interaction requirements across the education services.
Frist
Fristen for mottak av tilbud var 2025-11-17.
Anskaffelsen ble publisert 2025-10-08.
Kunngjøring av konkurranse (2025-10-08) Gjenstand Anskaffelsens omfang
Tittel: Specialist system for special educational services.
Referansenummer: 2025/19287
Kort beskrivelse:
Bærum municipality, hereafter called the contracting authority, invites tenderers to an open tender contest for a contract for the procurement of a cloud based SaaS service that is available over the Internet and that shall provide employees of special educational service nurseries (SPTB) support for case handling, management, interaction and other assignments carried out by the service. The contracting authority would like to procure a trade system for SPTB that contributes to efficient work processes and supports SPTB's goal of providing early and correct help to the children who need special educational support, contribute to professionalisation and quality in the service, and ensure that Bærum municipality fulfils the documentation, privacy and interaction requirements across the education services.
Bærum municipality, hereafter called the contracting authority, invites tenderers to an open tender contest for a contract for the procurement of a cloud based SaaS service that is available over the Internet and that shall provide employees of special educational service nurseries (SPTB) support for case handling, management, interaction and other assignments carried out by the service. The contracting authority would like to procure a trade system for SPTB that contributes to efficient work processes and supports SPTB's goal of providing early and correct help to the children who need special educational support, contribute to professionalisation and quality in the service, and ensure that Bærum municipality fulfils the documentation, privacy and interaction requirements across the education services.
Bærum municipality, hereafter called the contracting authority, invites tenderers to an open tender contest for a contract for the procurement of a cloud based SaaS service that is available over the Internet and that shall provide employees of special educational service nurseries (SPTB) support for case handling, management, interaction and other assignments carried out by the service. The contracting authority would like to procure a trade system for SPTB that contributes to efficient work processes and supports SPTB's goal of providing early and correct help to the children who need special educational support, contribute to professionalisation and quality in the service, and ensure that Bærum municipality fulfils the documentation, privacy and interaction requirements across the education services.
Bærum municipality, hereafter called the contracting authority, invites tenderers to an open tender contest for a contract for the procurement of a cloud based SaaS service that is available over the Internet and that shall provide employees of special educational service nurseries (SPTB) support for case handling, management, interaction and other assignments carried out by the service. The contracting authority would like to procure a trade system for SPTB that contributes to efficient work processes and supports SPTB's goal of providing early and correct help to the children who need special educational support, contribute to professionalisation and quality in the service, and ensure that Bærum municipality fulfils the documentation, privacy and interaction requirements across the education services.
Rettslig grunnlag: See the tender documentation.
Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2025-11-17 11:00:00 📅
Vilkår for åpning av tilbud: 2025-11-17 11:00:00 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Minste tidsramme som tilbyderen må opprettholde tilbudet i: 4 måneder Informasjon om en rammeavtale eller en dynamisk innkjøpsordning
Rammeavtale med flere leverandører ✅ Beskrivelse
Ved rammeavtaler, oppgi begrunnelse for varighet som overskrider 4 år:
The contract will be valid for 3 years, with an option for an extension for 1 year at a time.
Informasjon om en rammeavtale eller en dynamisk innkjøpsordning
Maksimalt antall deltakere: 1
Anbudsvilkår
Avansert eller kvalifisert elektronisk signatur eller segl (som definert i forordning (EU) nr. 910/2014) er påkrevd
Åpningsdato: 2025-11-17 11:00:00 📅
Elektronisk fakturering: Påkrevd
Elektronisk bestilling vil bli brukt ✅
Elektronisk betaling vil bli brukt ✅
Frist for å be om tilleggsinformasjon: 2025-11-10 11:00:00 📅
Juridisk, økonomisk, finansiell og teknisk informasjon Vilkår for deltakelse
Utvalgskriterium: Innmelding i handelsregister
Liste og kort beskrivelse av regler og kriterier:
Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
Minimum qualification requirements
Requirement 2 - Registered in a trade register or company register.
Tenderers shall be registered in a company register or a trade register in the country where the tenderer is established.
Documentation requirement:
Norwegian companies: Company Registration Certificate
Foreign companies: Documentation that the company is registered in a trade or business register as prescribed by the law of the country where the company is established.
Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
Minimum qualification requirements
Requirement 2 - Registered in a trade register or company register.
Tenderers shall be registered in a company register or a trade register in the country where the tenderer is established.
Documentation requirement:
Norwegian companies: Company Registration Certificate
Foreign companies: Documentation that the company is registered in a trade or business register as prescribed by the law of the country where the company is established.
Utvalgskriterium: Andre økonomiske eller finansielle krav
Liste og kort beskrivelse av regler og kriterier:
Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that:
Minimum qualification requirements
Requirement 3 - Finances
The tenderer is required to be financially solvent, which gives the contracting authority the security that the tenderer will be financially viable throughout the period of the agreement.
Documentation requirement:
A complete credit assessment/report, not older than three months, from a publicly certified credit rating company, with score A (credit worthy) or an equivalent or better rating. The report shall be based on the last known accounting figures. The date must be clearly stated.
Companies without a satisfactory credit rating, newly established companies with a credit rating of AN, some foreign companies or companies without reporting obligation to the Brønnøysund Register Centre will not always be able to document that the requirement is fulfilled. In such cases, they will be able to compensate with a satisfactory credit rating which provides an equivalent security for implementation ability. Such alternative documentation shall be included with the tender.
If the tenderer has valid reasons for not submitting the documentation requested by the contracting authority, the tenderer can prove his economic and financial position with any other document that the Contracting Authority deems suitable.
The contracting authority reserves the right to obtain updated credit assessments from a publicly certified credit rating company.
Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that:
Minimum qualification requirements
Requirement 3 - Finances
The tenderer is required to be financially solvent, which gives the contracting authority the security that the tenderer will be financially viable throughout the period of the agreement.
Documentation requirement:
A complete credit assessment/report, not older than three months, from a publicly certified credit rating company, with score A (credit worthy) or an equivalent or better rating. The report shall be based on the last known accounting figures. The date must be clearly stated.
Companies without a satisfactory credit rating, newly established companies with a credit rating of AN, some foreign companies or companies without reporting obligation to the Brønnøysund Register Centre will not always be able to document that the requirement is fulfilled. In such cases, they will be able to compensate with a satisfactory credit rating which provides an equivalent security for implementation ability. Such alternative documentation shall be included with the tender.
If the tenderer has valid reasons for not submitting the documentation requested by the contracting authority, the tenderer can prove his economic and financial position with any other document that the Contracting Authority deems suitable.
The contracting authority reserves the right to obtain updated credit assessments from a publicly certified credit rating company.
Utvalgskriterium: Referanser på spesifiserte tjenester
Liste og kort beskrivelse av regler og kriterier:
Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration.
Minimum qualification requirements
Requirement 5 - Experience
Experience from at least three similar assignments in the last three years is required.
Equivalently, assignments are expected here for the implementation of the tenderer ́s offered system in the education sector.
Documentation requirement:
List of 3 implementation projects, including information on functionality/services that are in operation at the customer, date of commissioning, as well as the name of the public recipient with contact information for any reference collection.
Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration.
Minimum qualification requirements
Requirement 5 - Experience
Experience from at least three similar assignments in the last three years is required.
Equivalently, assignments are expected here for the implementation of the tenderer ́s offered system in the education sector.
Documentation requirement:
List of 3 implementation projects, including information on functionality/services that are in operation at the customer, date of commissioning, as well as the name of the public recipient with contact information for any reference collection.
Utvalgskriterium: Teknikere eller tekniske organer for kvalitetskontroll
Liste og kort beskrivelse av regler og kriterier:
Tenderers can use the following technical personnel or technical units , particularly those who are responsible for quality control: For technical personnel or technical units that do not directly belong to the tenderer ́s business, but if the capacity the tenderer will use, cf. part II, section C, separate ESPD forms shall be supplemented.
Minimum qualification requirements
Requirement 4 - Implementation ability
Tenderers are required to have an organisation that has the capacity to fulfil the contract.
Documentation requirement:
A description of the tenderer's technical personnel or technical units the tenderer has at their disposition to fulfil the contract, regardless of whether they belong to the company or not.
A statement of the tenderer's average workforce and the number of employees in the administrative management during the last three years.
Tenderers can use the following technical personnel or technical units , particularly those who are responsible for quality control: For technical personnel or technical units that do not directly belong to the tenderer ́s business, but if the capacity the tenderer will use, cf. part II, section C, separate ESPD forms shall be supplemented.
Minimum qualification requirements
Requirement 4 - Implementation ability
Tenderers are required to have an organisation that has the capacity to fulfil the contract.
Documentation requirement:
A description of the tenderer's technical personnel or technical units the tenderer has at their disposition to fulfil the contract, regardless of whether they belong to the company or not.
A statement of the tenderer's average workforce and the number of employees in the administrative management during the last three years.
Utvalgskriterium: Attester fra uavhengige organer om kvalitetsstandarder
Liste og kort beskrivelse av regler og kriterier:
Can tenderers submit certificates issued by independent bodies that document that the tenderer fulfils the stated quality assurance standards, including universal design requirements?
Minimum qualification requirements
Requirement 6 - Quality Management System
A good and well-functioning quality management system is required for the requested services.
The concept of a quality management system is that i.a. the tenderer has a awareness of quality objectives, planning, securing, handling of deviations, quality improvement and data security.
Documentation requirement:
An account of the tenderer ́s quality management system, or a copy of a quality management certificate in accordance with ISO 9001:2015 or an equivalent certificate.
Can tenderers submit certificates issued by independent bodies that document that the tenderer fulfils the stated quality assurance standards, including universal design requirements?
Minimum qualification requirements
Requirement 6 - Quality Management System
A good and well-functioning quality management system is required for the requested services.
The concept of a quality management system is that i.a. the tenderer has a awareness of quality objectives, planning, securing, handling of deviations, quality improvement and data security.
Documentation requirement:
An account of the tenderer ́s quality management system, or a copy of a quality management certificate in accordance with ISO 9001:2015 or an equivalent certificate.
Utvalgskriterium: Attester fra uavhengige organer om miljøstyringssystemer eller -standarder
Liste og kort beskrivelse av regler og kriterier:
Is the tenderer able to submit certificates issued by independent bodies as documentation that the tenderer fulfils the stated environmental management systems or standards?
Minimum qualification requirements
Requirement 7 - Environmental certification requirements.
Systems and procedures are required that ensure low environmental impact when performing the delivery.
The environmental management system must i.a. ensure continual improvement of:
• The organisation ́s competence in the environment and safety.
• the performance's climate impact
Documentation requirement:
An account of the tenderer ́s environmental management system, or a copy of a certificate of environmental management system in accordance with ISO 14001:2015, Miljøfyrtårn (Eco-lighthouse programme), EMAS or equivalent certificate.
Is the tenderer able to submit certificates issued by independent bodies as documentation that the tenderer fulfils the stated environmental management systems or standards?
Minimum qualification requirements
Requirement 7 - Environmental certification requirements.
Systems and procedures are required that ensure low environmental impact when performing the delivery.
The environmental management system must i.a. ensure continual improvement of:
• The organisation ́s competence in the environment and safety.
• the performance's climate impact
Documentation requirement:
An account of the tenderer ́s environmental management system, or a copy of a certificate of environmental management system in accordance with ISO 14001:2015, Miljøfyrtårn (Eco-lighthouse programme), EMAS or equivalent certificate.
Utestengelsesgrunn:
Akkord med kreditorer
Avtaler med andre økonomiske aktører som har til formål å vri konkurransen
Barnearbeid og andre former for menneskehandel
+ 20 til
Bedrageri
Brudd på forpliktelser på arbeidsrettens område
Brudd på forpliktelser på miljørettens område
Brudd på forpliktelser på sosialrettens område
Brudd på plikt til å betale skatter
Brudd på plikt til å betale trygdeavgifter
Deltakelse i en kriminell organisasjon
Direkte eller indirekte deltakelse i forberedelsen av denne anskaffelsen
Eiendeler under administrasjon av bobestyrer
Forretningsvirksomheten er suspendert
Grov yrkesfeil
Hvitvasking eller terrorfinansiering
Insolvens
Interessekonflikt på grunn av deltakelse i anskaffelsesprosedyren
Konkurs
Korrupsjon
Terrorhandlinger eller handlinger knyttet til terrorvirksomhet
Tidlig oppsigelse, erstatning eller andre tilsvarende sanksjoner
Tilsvarende situasjon som konkurs, insolvens eller akkord etter nasjonal rett
Uriktige opplysninger, tilbakeholdt informasjon, manglende evne til å fremlegge nødvendige dokumenter, eller å ha skaffet seg fortrolige opplysninger om denne anskaffelsesprosedyren
Beskrivelse av utelukkelsesgrunner:
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory…
… body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003, p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.
… body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).
… body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).
… body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)
… body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.
… body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of child labour and other forms of human trafficking by a verdict handed down no more than five years ago, or a rejection period determined directly in the judgement that still applies? Child labour and other forms of human trafficking as defined in Article 2 of the European Parliament and council directive 2011/36/EU of 5. 1 April 2011 on the prevention and control of human trafficking and the protection of its victims and for compensation of the Council ́s framework decision 2002/629/RIA (EUT L 101 of 15.4.2011, p. 1).
Is the tenderer aware of breaches of environmental provisions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.
Is the tenderer aware of breaches of provisions on…
… working conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.
… social conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.
Has the tenderer entered into agreement(s) with other tenderers with the intention of turning the competition?
Has the tenderer committed serious errors in professional practice? If relevant, see the definitions in national law, the relevant notice or procurement documents.
Have the tenderer:a) given grossly incorrect information when notifying the information required to verify that there is no basis for rejection, or of the qualification requirements being met,b) failed to provide such information,c) subject to immediately submitting the supporting documents requested by the Contracting Authority, ord) improperly affecting the Contracting Authority's decision process to acquire confidential information that could give this an unlawful advantage in connection with competition, or negligently has given misleading information that can have a significant influence on decisions on rejection, selection or award?
Have the tenderer:a) given grossly incorrect information when notifying the information required to verify that there is no basis for rejection, or of the qualification requirements being met,b) failed to provide such information,c) subject to immediately submitting the supporting documents requested by the Contracting Authority, ord) improperly affecting the Contracting Authority's decision process to acquire confidential information that could give this an unlawful advantage in connection with competition, or negligently has given misleading information that can have a significant influence on decisions on rejection, selection or award?
Are tenderers aware of a conflict of interest as stated in national law, the relevant notice or procurement documents?
Has the tenderer or an entity associated with the supplier advised the contracting authority or in another way been involved in the planning of the competition?
Has the tenderer committed significant breaches of contract in connection with the fulfilment of a previous public contract, a previous contract with a public contracting authority or a previous concession contract, where the breach has led to the cancellation of the contract, compensation or other similar sanctions?
Has the tenderer committed significant breaches of contract in connection with the fulfilment of a previous public contract, a previous contract with a public contracting authority or a previous concession contract, where the breach has led to the cancellation of the contract, compensation or other similar sanctions?
Have tenderers failed to fulfil all their social security obligations in the country where they are established and in their member state, if this is a different country than what he is established in?
Has the tenderer not fulfilled his tax and duty obligations in the country in which he is established, and in the contracting authority's member state, if this is a different country than what he is established in?
Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.
Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.
Is the tenderer in a bankruptcy situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.
Is the tenderer in a bankruptcy situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.
Is the supplier in a situation where he has been forced debt arrangement? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.
Is the supplier in a situation where he has been forced debt arrangement? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.
Is the tenderer in an insolvency situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.
Is the tenderer in an insolvency situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.