The procurement consists of two (2) delivery areas. Delivery area 1: In-store sales services Norsk Tipping would like to enter into a framework agreement with one in-store sales service provider. The services shall function as a supplement to the company's own sales managers who operate out in-store. The tenderer shall contribute to following-up Norsk Tipping ́s dealers so that they can provide the best possible service. This includes sales services and shop activities, including implementation and follow-up of store concepts, product launches and other related activities. The assignment is for follow-up of dealers throughout the Norway. The services are required to be carried out by the tenderer ́s own employees or employees at sub-suppliers in order to ensure continuity and quality. Delivery area 2: Telephone follow-up: Norsk Tipping plans to enter into a framework agreement with one tenderer for following up telephone calls for the distribution of the company ́s game products. Telephone follow-up is used as a strategic tool to support dealers in achieving the best possible effect of planned activities and campaigns. Please note that Norsk Tipping ́s games are subject to the Ministry of Culture ́s authority and that changes in regulatory conditions can affect the contract ́s execution.
Frist
Fristen for mottak av tilbud var 2026-01-20.
Anskaffelsen ble publisert 2025-12-17.
Leverandører
Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:
Kunngjøring av konkurranse (2025-12-17) Gjenstand Anskaffelsens omfang
Tittel: Sales Support
Referansenummer: 2293
Kort beskrivelse:
“The procurement consists of two (2) delivery areas.
Delivery area 1: In-store sales services
Norsk Tipping would like to enter into a framework agreement...”
Kort beskrivelse
The procurement consists of two (2) delivery areas.
Delivery area 1: In-store sales services
Norsk Tipping would like to enter into a framework agreement with one in-store sales service provider. The services shall function as a supplement to the company's own sales managers who operate out in-store. The tenderer shall contribute to following-up Norsk Tipping ́s dealers so that they can provide the best possible service. This includes sales services and shop activities, including implementation and follow-up of store concepts, product launches and other related activities. The assignment is for follow-up of dealers throughout the Norway. The services are required to be carried out by the tenderer ́s own employees or employees at sub-suppliers in order to ensure continuity and quality.
Delivery area 2: Telephone follow-up:
Norsk Tipping plans to enter into a framework agreement with one tenderer for following up telephone calls for the distribution of the company ́s game products. Telephone follow-up is used as a strategic tool to support dealers in achieving the best possible effect of planned activities and campaigns.
Please note that Norsk Tipping ́s games are subject to the Ministry of Culture ́s authority and that changes in regulatory conditions can affect the contract ́s execution.
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Kontrakttype: Tjenester
Produkter/tjenester: Forretningstjenester: lov, reklame, rådgiving, ansettelse, trykking og sikkerhet📦
Estimert verdi eksklusive mva: 4 000 000 NOK 💰
Informasjon om delkontrakter
Denne kontrakten er delt opp i delkontrakter ✅
Maksimalt antall delkontrakter som kan tildeles én tilbyder: 2
Tilbud kan leveres for et maksimalt antall delkontrakter: 2
1️⃣
Beskrivelse av anskaffelsen:
“Delivery area 1: In-store sales services
Norsk Tipping would like to enter into a framework agreement with one in-store sales service provider. The services...”
Beskrivelse av anskaffelsen
Delivery area 1: In-store sales services
Norsk Tipping would like to enter into a framework agreement with one in-store sales service provider. The services shall function as a supplement to the company's own sales managers who operate out in-store. The tenderer shall contribute to following-up Norsk Tipping ́s dealers so that they can provide the best possible service. This includes sales services and shop activities, including implementation and follow-up of store concepts, product launches and other related activities. The assignment is for follow-up of dealers throughout the Norway. The services are required to be carried out by the tenderer ́s own employees or employees at sub-suppliers in order to ensure continuity and quality.
2️⃣
Beskrivelse av anskaffelsen:
“Delivery area 2: Telephone follow-up
Norsk Tipping uses follow-up via telephone as a tool to assist the company ́s dealers to achieve the optimum effect of...”
Beskrivelse av anskaffelsen
Delivery area 2: Telephone follow-up
Norsk Tipping uses follow-up via telephone as a tool to assist the company ́s dealers to achieve the optimum effect of activities and execution. Examples of assignments (the list is not comprehensive):
1. Follow-up of product launches/changes, check knowledge at the dealer, ensure that the correct coupons/weights and accessories are available.
2. Follow-up and ensure that relevant Flax weights are activated and available for sale in accordance with the planogram.
3. Follow-up of market campaigns, check if the correct posters and other materials are in place
4. Follow-up of sales competitions
5. Mapping the training needs of the dealer ́s employees
Delivery area 2: Telephone follow-up is exempt from environmental requirements, c.f. justification chapter 4 in the tender documentation. The award criteria are "Kvalitet" 60%, and "Pris" 40%, ref. chapter 4 in the tender documentation.
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Identifikasjonsnummer for delkontrakt: LOT-0002
Prosedyre Prosedyretype
Åpen anbudskonkurranse ✅ Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2026-01-20 09:00:00.000 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: engelsk 🗣️
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Minste tidsramme som tilbyderen må opprettholde tilbudet i: 2
Informasjon om en rammeavtale eller en dynamisk innkjøpsordning
Rammeavtale med flere leverandører ✅
Juridisk, økonomisk, finansiell og teknisk informasjon Vilkår for deltakelse
Liste og kort beskrivelse av regler og kriterier:
“Technical and professional qualifications - Implementation ability and capacity - manpower: Requirements:
Tenderers shall have sufficient implementation...”
Liste og kort beskrivelse av regler og kriterier
Technical and professional qualifications - Implementation ability and capacity - manpower: Requirements:
Tenderers shall have sufficient implementation ability and capacity within the requested areas.
If a tenderer will use the capacity of sub-suppliers (supporting companies) to fulfil the requirements of the tenderer ́s technical and professional qualifications, documentation must be enclosed for each sub-supplier in accordance with the documentation requirement below.
The requirement applies regardless of the legal connection between the tenderer and sub-supplier(s). This also means that a group company that will use other companies in the group, for each supporting company, shall enclose documentation in accordance with the documentation requirement below.
Overview of the tenderer's total manpower as well as capacity for all types of roles that the company has at its disposal within the requested areas (the overview shall show manpower/capacity per role).
A statement of the tenderer's average workforce in the last 3 years and for the implements, machines, tools, materials or technical equipment that the tenderer can use for fulfilment of the contract/assignment.
If a tenderer will use the capacity of sub-suppliers (supporting companies) to fulfil the requirements of the tenderer's implementation ability and capacity, a signed commitment statement shall be enclosed for each sub-supplier (supporting company) by completing the attached document "Commitment Statement". The declaration of commitment shall include the following information:
* Name of the tenderer who will rely on sub-suppliers (supporting business)
* Sub-supplier (supporting business)
*Name
* Organisation number
* Description of the organisation
* Company Form
* Ownership structure
* Manager
* Mobile No. General Manager
* E-mail address, Managing Director
* Description of the estimated contribution (percentage of the total volume) that sub-suppliers shall submit in connection with the contract.
* Description of which deliveries/services sub-providers shall be responsible for in connection with the contract.
* A description of how the co-operation relationship between the tenderer and sub-suppliers (supporting business) is based and organised, and whether it involves long-term co-operation relation and any indication of the time aspect of the relationship.
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Liste og kort beskrivelse av regler og kriterier:
“Environmental management system: Requirements:
Tenderers shall have a satisfactory and well-functioning environmental management system. The environmental...”
Liste og kort beskrivelse av regler og kriterier
Environmental management system: Requirements:
Tenderers shall have a satisfactory and well-functioning environmental management system. The environmental management system must cover all processes that are relevant for this contract Delivery area 1 - In-store sales services.
To document this, a description shall be enclosed of the tenderer's environmental management system (policy, procedures and guidelines), or enclose an ISO 14001 certificate or Environmental Lighthouse certification.
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Liste og kort beskrivelse av regler og kriterier:
“The tenderer's economic and financial capacity: Requirements:
Tenderers shall have satisfactory finances.
Documentation requirements:
...”
Liste og kort beskrivelse av regler og kriterier
The tenderer's economic and financial capacity: Requirements:
* Income statement and balance with notes, as well as annual report and auditor's report for recent years. In addition a cash flow statement is required for the companies that are obliged to set this up.
* Credit evaluation/rating, not older than 6 months from the tender deadline.
* If it is more than 6 months since the balance sheet for the last annual accounts, the sub-year accounts must be enclosed.
* Any other information of relevance to the company's fiscal figures.
If a tenderer, for a justifiable reason, cannot present the documentation that Norsk Tipping has requested, he can prove his economic and financial style with any other document that the contracting authority can accept. If the tenderer has such a justifiable reason, he may contact Norsk Tipping in writing in order to clarify which other documentation is acceptable.
If a tenderer will use the capacity of sub-suppliers (supporting companies) to fulfil the requirements of the tenderer's economic and financial capacity, a signed commitment statement must be enclosed with the attached document "Commitment Statement". The declaration of commitment shall include the following information:
* Name of the tenderer who will rely on sub-suppliers (supporting business)
* Sub-supplier (supporting business)
*Name
* Organisation number
* Description of the organisation
* Company Form
* Ownership structure
* Manager
* Mobile No. General Manager
* E-mail address, Managing Director
* Description of the estimated contribution (percentage of the total volume) that sub-suppliers shall submit in connection with the contract.
* Description of which deliveries/services sub-providers shall be responsible for in connection with the contract.
* A description of how the co-operation relationship between the tenderer and sub-suppliers (supporting business) is based and organised, and whether it involves long-term co-operation relation and any indication of the time aspect of the relationship.
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Liste og kort beskrivelse av regler og kriterier:
“Registration: Requirements:
The tenderer shall be a legally established company.
Documentation requirements:
Documentation...”
Liste og kort beskrivelse av regler og kriterier
Registration: Requirements:
The tenderer shall be a legally established company.
Documentation requirements:
Documentation requirement:
* Norwegian companies: Company Registration Certificate
* Foreign companies: Proof that the company is registered in a trade or business register as prescribed by the law of the country where the company is established.
If a tenderer has documented a company registration certificate via e-Certificate, documentation in pdf/equivalent must not be enclosed.
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Liste og kort beskrivelse av regler og kriterier:
“Quality Assurance System: Requirements:
Tenderers shall have a satisfactory and well-functioning quality assurance system. The quality system must cover...”
Liste og kort beskrivelse av regler og kriterier
Quality Assurance System: Requirements:
Tenderers shall have a satisfactory and well-functioning quality assurance system. The quality system must cover all processes that are relevant for this contract.
Documentation requirements:
Documentation requirement:
To document this, a description shall be enclosed of the tenderer's quality system (policy, procedures and guidelines), or enclose an ISO 9001 certificate (if other standards allow them to be given, they must not be written accordingly).
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Liste og kort beskrivelse av regler og kriterier:
“Tax Certificate: Requirements:
Tenderers shall have their tax and VAT payments in order.
Documentation requirements:
...”
Liste og kort beskrivelse av regler og kriterier
Tax Certificate: Requirements:
Tenderers shall have their tax and VAT payments in order.
Documentation requirements:
Documentation requirement:
* Norwegian companies: Tax certificate for tax and VAT.
The tax and VAT certificate is delivered by the Norwegian Tax Administration and can be ordered via Altinn.
* Foreign companies: Must provide certificates from equivalent authorities to the Norwegian ones. If their authorities do not issue such documents, the tenderer shall enclose a declaration stating that taxes and VAT have been paid. The declaration shall be confirmed and signed by the company's financial manager and auditor.
The documents must be presented before the tender deadline and must not be older than 6 months from the tender deadline.
If a tenderer has documented a tax certificate via e-Certificate, documentation in pdf/equivalent must not be enclosed.
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Hovedfinansieringsvilkår og betalingsordninger og/eller henvisning til relevante bestemmelser som regulerer dem:
“N/A” Vilkår knyttet til kontrakten
Vilkår for kontraktoppfyllelse:
“N/A”
Utfyllende informasjon Klageinstans
Navn: Hedmarken og Østerdal tingrett
Nasjonalt registreringsnummer: 935364892
Postadresse: Postboks 4450
Postnummer: 2326
Poststed: Hamar
Region: Innlandet🏙️
Land: Norge 🇳🇴
E-post: toinpost@domstol.no📧
Telefon: +47 62550650📞
URL: https://www.domstol.no/no/domstoler/tingrett/hedmarken-og-osterdal-tingrett/🌏 Tjeneste hvor informasjon om klageprosedyren kan innhentes
Navn: Norsk Tipping
Nasjonalt registreringsnummer: 925836613
Postadresse: Postboks 4414
Postnummer: 2325
Poststed: Hamar
Region: Innlandet🏙️
Land: Norge 🇳🇴
E-post: inger-hege.skjarstad@norsk-tipping.no📧
Telefon: +47 90974660📞
URL: https://www.norsk-tipping.no🌏 Informasjon om elektroniske arbeidsflyter
Elektronisk fakturering vil bli akseptert
Elektronisk bestilling vil bli brukt
Elektronisk betaling vil bli brukt
Kilde: OJS 2025/S 244-841601 (2025-12-17)
Kunngjøring om tildeling av kontrakt (2026-02-18) Gjenstand Anskaffelsens omfang
Estimert verdi eksklusive mva: 4 000 000 NOK 💰
Totalverdi for anskaffelsen (eksklusive mva): 4 000 000 NOK 💰
Tildeling av kontrakt
1️⃣
Kontrakt/delkontrakt tildeles ✅
Identifikasjonsnummer for delkontrakt: LOT-0001
Kontraktnummer: 3448
Dato for inngåelse av kontrakten: 2026-02-18 📅
Informasjon om tilbud
Antall mottatte tilbud via elektroniske midler: 1
Informasjon om kontraktens/delkontraktens verdi (eksklusive mva)
Totalverdi for kontrakten/delkontrakten: 4 000 000 NOK 💰
Navn og adresse på kontraktør
Navn: Mersalg AS
Nasjonalt registreringsnummer: 972419508
Postadresse: Brøsetvegen 164G
Postnummer: 7069
Poststed: Trondheim
Region: Extra-Regio NUTS 3🏙️
Land: Norge 🇳🇴
E-post: hans.petter.ronning@mersalg.no📧
Telefon: +47 41425800📞
URL: https://www.mersalg.no🌏
2️⃣ Informasjon om manglende tildeling
Ingen tilbud eller forespørsler om deltakelse ble mottatt eller alle ble avvist
Identifikasjonsnummer for delkontrakt: LOT-0002
Informasjon om tilbud
Antall mottatte tilbud via elektroniske midler: 0
Kilde: OJS 2026/S 035-120222 (2026-02-18)