R01773 - User surveys

Forsvarsbygg

The Norwegian Defence Estates Agency has been given an assignment under the objective 'Professional and general advice'. Verification of this result target is connected to the user ́s experience of consultancy through user and resident surveys connected to the consultant role. The next user and resident survey shall be carried out by the end of 2026. It is a prerequisite that the satisfaction surveys support The Norwegian Defence Estates Agency's business activities, as well as measuring the factors that are of importance for contributing to the business reaching its targets. The Ministry of Defence ́s need for verification of the quality and effect of the Norwegian Defence Estates Agency consultancy service is a premise for the investigations. At the same time, the surveys shall be designed in accordance with the - and actively applying the findings - in their continual improvement work.

Frist

Fristen for mottak av tilbud var 2025-06-12. Anskaffelsen ble publisert 2025-05-09.

Hvem?

• Forsvarsbygg

Hva?

• Rundspørringer › Utførelse av undersøkelse

Hvor?

• Oslo og Viken › Oslo

Anskaffelseshistorikk

Dato	Dokument
2025-05-09	Kunngjøring av konkurranse

Kunngjøring av konkurranse (2025-05-09)
Gjenstand
Anskaffelsens omfang
Tittel: R01773 - User surveys
Referansenummer: 2025/1584
Kort beskrivelse:

Kontrakttype: Tjenester
Produkter/tjenester: Utførelse av undersøkelse 📦
Estimert verdi eksklusive mva: 3 000 000 NOK 💰
Andre restriksjoner på utførelsesstedet: Hvor som helst innenfor det aktuelle landet
Beskrivelse
Intern identifikator: 2025/1584
Tilleggsprodukter/-tjenester: Rundspørringer 📦
Land: Norge 🇳🇴
Varighet: 48 måneder
Informasjon om opsjoner
Opsjoner ✅
Beskrivelse av opsjoner:

The contract period is 2 (two) years from the delivery date. The agreement will then be renewed automatically for 1 (one) year at a time, unless 3 (three) months notice is given by the Norwegian Defence Estates Agency before the renewal date. Tenderers can give notice on the contract with 12 (twelve) months notice before the renewal date.

Tittel
Identifikasjonsnummer for delkontrakt: LOT-0000

Prosedyre
Prosedyretype
Åpen anbudskonkurranse ✅
Rettslig grunnlag: Direktiv 2014/24/EU
Hovedtrekk ved prosedyren:

Tenderers must have competence and capacity to develop and carry out major user and resident surveys on an annual/second year basis. At the same time, tenderers must contribute to the establishment and first start of automated assignment evaluations, which The Norwegian Defence Estates Agency can distribute and execute as needed throughout the year. The Norwegian Defence Estates Agency shall have an option to procure other equivalent investigations as those listed in this document. This can be relevant at any time during the agreement period. This is an ongoing contract.

Rettslig grunnlag: See documents in the competition
Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2025-06-12 10:00:00 📅
Vilkår for åpning av tilbud: 2025-06-12 10:00:00 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Minste tidsramme som tilbyderen må opprettholde tilbudet i: 3 måneder
Anbudsvilkår
Avansert eller kvalifisert elektronisk signatur eller segl (som definert i forordning (EU) nr. 910/2014) er påkrevd
Åpningsdato: 2025-06-12 10:00:00 📅
Elektronisk fakturering: Påkrevd
Elektronisk bestilling vil bli brukt ✅
Elektronisk betaling vil bli brukt ✅
Frist for å be om tilleggsinformasjon: 2025-06-04 10:00:00 📅

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Utvalgskriterium: Innmelding i handelsregister
Liste og kort beskrivelse av regler og kriterier:

Foreign suppliers must provide documentation that the company is legally registered in their home country. Norwegian suppliers do not need to document compliance with the requirement beyond providing a tax and VAT certificate, cf. below. ‘Certificate for tax and value added tax’ (RF-1316). The certificate can be ordered via www.altinn.no. The certificate must not be older than 6 months from the tender deadline. (only for Norwegian suppliers)

Utvalgskriterium: Finansielt nøkkeltall
Liste og kort beskrivelse av regler og kriterier:

The supplier must have good finances, which means that the supplier must be creditworthy without any requirement for collateral. The minimum creditworthiness requirement is rating A or equivalent. Credit rating of the supplier that is no older than 6 months from the end of the tender deadline. The result of the credit rating shall be presented as a graded value (letters or numbers) against a defined scale. The credit rating shall include an assessment of the supplier's payment history/reliability. NB! If the supplier, in order to meet the requirement, refers to guarantees provided by other companies (e.g. parent company), a corresponding credit rating from this company must be provided. A legally binding confirmation from this company must also be provided that they are jointly and severally liable for any liability under the contract. Documentation requirements: Newly established companies that cannot provide a relevant credit rating may attach alternative documentation that includes accounts/balance sheet, key figures, payment history and payment remarks.

Utvalgskriterium: Referanser på spesifiserte tjenester
Liste og kort beskrivelse av regler og kriterier:

The supplier (as a company) must have relevant experience and expertise within deliveries of a similar nature that are covered by this agreement. Documentation requirements: Overview of the three (3) most important deliveries within user surveys that the supplier has carried out during the last five years, together with information on the value of the contract, time of execution and name and contact information of the recipient of the services. Forsvarsbygg reserves the right to contact the specified reference persons to confirm the assignment. NB! When using a subcontractor to meet the overall requirement, a separate document must be attached for the subcontractor, as well as completion of the ESPD.

Utvalgskriterium: Antall ledere
Liste og kort beskrivelse av regler og kriterier:

The supplier must have the capacity to carry out the assignment subject to the agreement. Ducumentation requirements: Description of the supplier's average annual workforce and number of management employees over the past three years. Description of how large a portion of the contract the supplier considers subcontracting. Appendix 4 "Subcontractor overview" must be filled out.

Utvalgskriterium: Gjennomsnittlig årlig bemanning
Liste og kort beskrivelse av regler og kriterier: Ref above
Utvalgskriterium: Andel underleveranse
Liste og kort beskrivelse av regler og kriterier: See part 1 of the tender documents
Utvalgskriterium: Attester fra uavhengige organer om kvalitetsstandarder
Attester fra uavhengige organer om miljøstyringssystemer eller -standarder
Utestengelsesgrunn:

Akkord med kreditorer

Avtaler med andre økonomiske aktører som har til formål å vri konkurransen

Barnearbeid og andre former for menneskehandel

+ 21 til

Bedrageri

Brudd på forpliktelser fastsatt i nasjonale utelukkelsesgrunner

Brudd på forpliktelser på arbeidsrettens område

Brudd på forpliktelser på miljørettens område

Brudd på forpliktelser på sosialrettens område

Brudd på plikt til å betale skatter

Brudd på plikt til å betale trygdeavgifter

Deltakelse i en kriminell organisasjon

Direkte eller indirekte deltakelse i forberedelsen av denne anskaffelsen

Eiendeler under administrasjon av bobestyrer

Forretningsvirksomheten er suspendert

Grov yrkesfeil

Hvitvasking eller terrorfinansiering

Insolvens

Interessekonflikt på grunn av deltakelse i anskaffelsesprosedyren

Konkurs

Korrupsjon

Terrorhandlinger eller handlinger knyttet til terrorvirksomhet

Tidlig oppsigelse, erstatning eller andre tilsvarende sanksjoner

Tilsvarende situasjon som konkurs, insolvens eller akkord etter nasjonal rett

Uriktige opplysninger, tilbakeholdt informasjon, manglende evne til å fremlegge nødvendige dokumenter, eller å ha skaffet seg fortrolige opplysninger om denne anskaffelsesprosedyren

Beskrivelse av utelukkelsesgrunner:

Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory…

… body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003, p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.

… body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).

… body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).

… body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)

… body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.

… body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of child labour and other forms of human trafficking by a verdict handed down no more than five years ago, or a rejection period determined directly in the judgement that still applies? Child labour and other forms of human trafficking as defined in Article 2 of the European Parliament and council directive 2011/36/EU of 5. 1 April 2011 on the prevention and control of human trafficking and the protection of its victims and for compensation of the Council ́s framework decision 2002/629/RIA (EUT L 101 of 15.4.2011, p. 1).

Is the tenderer aware of breaches of environmental provisions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

Is the tenderer aware of breaches of provisions on…

… working conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

… social conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

Has the tenderer entered into agreement(s) with other tenderers with the intention of turning the competition?

Has the tenderer committed serious errors in professional practice? If relevant, see the definitions in national law, the relevant notice or procurement documents.

Have the tenderer:a) given grossly incorrect information when notifying the information required to verify that there is no basis for rejection, or of the qualification requirements being met,b) failed to provide such information,c) subject to immediately submitting the supporting documents requested by the Contracting Authority, ord) improperly affecting the Contracting Authority's decision process to acquire confidential information that could give this an unlawful advantage in connection with competition, or negligently has given misleading information that can have a significant influence on decisions on rejection, selection or award?

Are tenderers aware of a conflict of interest as stated in national law, the relevant notice or procurement documents?

Has the tenderer or an entity associated with the supplier advised the contracting authority or in another way been involved in the planning of the competition?

Has the tenderer committed significant breaches of contract in connection with the fulfilment of a previous public contract, a previous contract with a public contracting authority or a previous concession contract, where the breach has led to the cancellation of the contract, compensation or other similar sanctions?

The contracting authority shall state that in Norway there are national rejection reasons. These shall be described in the procurement documents. Tenderers must respond to whether they are in one or more of the situations described in the national rejection reasons. Will the purely national rejection reasons, as stated in the relevant notice or in the procurement documents, apply?

Have tenderers failed to fulfil all their social security obligations in the country where they are established and in their member state, if this is a different country than what he is established in?

Has the tenderer not fulfilled his tax and duty obligations in the country in which he is established, and in the contracting authority's member state, if this is a different country than what he is established in?

Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.

Is the tenderer in a bankruptcy situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.

Is the supplier in a situation where he has been forced debt arrangement? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.

Is the tenderer in an insolvency situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.

Oppdragsgiver
Navn og adresser
Navn: Forsvarsbygg
Nasjonalt registreringsnummer: 975950662
Postadresse: Grev Wedels plass 5
Postnummer: 0151
Poststed: Oslo
Region: Oslo 🏙️
Land: Norge 🇳🇴
Kontaktpunkt: Kristin Svendsen
E-post: kristin.svendsen@forsvarsbygg.no 📧
Telefon: 46870400 📞
URL: http://www.forsvarsbygg.no 🌏
Type oppdragsgiver
Departement eller annen nasjonal eller føderal myndighet
Hovedaktivitet
Forsvar
Kommunikasjon
URL for dokumenter: https://permalink.mercell.com/256543216.aspx 🌏
Deltakelses-URL: https://permalink.mercell.com/256543216.aspx 🌏
Språk for anskaffelsesdokumentet: norsk 🗣️
Elektronisk innsending: Påkrevd

Utfyllende informasjon
Klageinstans
Navn: Oslo tingrett
Nasjonalt registreringsnummer: 926725939
Postnummer: 0130
Poststed: Oslo
Region: Oslo 🏙️
Land: Norge 🇳🇴
E-post: oslo.tingrett@domstol.no 📧
Telefon: 22035200 📞
Klageprosedyre
Presis informasjon om frister for klageprosedyrer: See documents in the competition
Informasjon om elektroniske arbeidsflyter
Elektronisk fakturering vil bli akseptert
Kilde: OJS 2025/S 091-303482 (2025-05-09)

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