The Norwegian Defence Estates Agency has been given an assignment under the objective 'Professional and general advice'. Verification of this result target is connected to the user ́s experience of consultancy through user and resident surveys connected to the consultant role. The next user and resident survey shall be carried out by the end of 2026. It is a prerequisite that the satisfaction surveys support The Norwegian Defence Estates Agency's business activities, as well as measuring the factors that are of importance for contributing to the business reaching its targets. The Ministry of Defence ́s need for verification of the quality and effect of the Norwegian Defence Estates Agency consultancy service is a premise for the investigations. At the same time, the surveys shall be designed in accordance with the - and actively applying the findings - in their continual improvement work.
Frist
Fristen for mottak av tilbud var 2025-06-12.
Anskaffelsen ble publisert 2025-05-09.
Kunngjøring av konkurranse (2025-05-09) Gjenstand Anskaffelsens omfang
Tittel: R01773 - User surveys
Referansenummer: 2025/1584
Kort beskrivelse:
“The Norwegian Defence Estates Agency has been given an assignment under the objective 'Professional and general advice'. Verification of this result target...”
Kort beskrivelse
The Norwegian Defence Estates Agency has been given an assignment under the objective 'Professional and general advice'. Verification of this result target is connected to the user ́s experience of consultancy through user and resident surveys connected to the consultant role. The next user and resident survey shall be carried out by the end of 2026. It is a prerequisite that the satisfaction surveys support The Norwegian Defence Estates Agency's business activities, as well as measuring the factors that are of importance for contributing to the business reaching its targets. The Ministry of Defence ́s need for verification of the quality and effect of the Norwegian Defence Estates Agency consultancy service is a premise for the investigations. At the same time, the surveys shall be designed in accordance with the - and actively applying the findings - in their continual improvement work.
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Kontrakttype: Tjenester
Produkter/tjenester: Utførelse av undersøkelse📦
Estimert verdi eksklusive mva: 3 000 000 NOK 💰
Beskrivelse
Beskrivelse av anskaffelsen:
“The Norwegian Defence Estates Agency has been given an assignment under the objective 'Professional and general advice'. Verification of this result target...”
Beskrivelse av anskaffelsen
The Norwegian Defence Estates Agency has been given an assignment under the objective 'Professional and general advice'. Verification of this result target is connected to the user ́s experience of consultancy through user and resident surveys connected to the consultant role. The next user and resident survey shall be carried out by the end of 2026. It is a prerequisite that the satisfaction surveys support The Norwegian Defence Estates Agency's business activities, as well as measuring the factors that are of importance for contributing to the business reaching its targets. The Ministry of Defence ́s need for verification of the quality and effect of the Norwegian Defence Estates Agency consultancy service is a premise for the investigations. At the same time, the surveys shall be designed in accordance with the - and actively applying the findings - in their continual improvement work.
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Tilleggsprodukter/-tjenester: Rundspørringer📦
Varighet: 48 (MONTH)
Tidsrammen nedenfor er uttrykt i antall måneder.
Informasjon om opsjoner
Opsjoner ✅
Beskrivelse av opsjoner:
“The contract period is 2 (two) years from the delivery date. The agreement will then be renewed automatically for 1 (one) year at a time, unless 3 (three)...”
Beskrivelse av opsjoner
The contract period is 2 (two) years from the delivery date. The agreement will then be renewed automatically for 1 (one) year at a time, unless 3 (three) months notice is given by the Norwegian Defence Estates Agency before the renewal date. Tenderers can give notice on the contract with 12 (twelve) months notice before the renewal date.
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Identifikasjonsnummer for delkontrakt: LOT-0000
Prosedyre Prosedyretype
Åpen anbudskonkurranse ✅ Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2025-06-12 10:00:00 📅
Vilkår for åpning av tilbud: 2025-06-12 10:00:00 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Minste tidsramme som tilbyderen må opprettholde tilbudet i: 3
Juridisk, økonomisk, finansiell og teknisk informasjon Vilkår for deltakelse
Liste og kort beskrivelse av regler og kriterier:
“Foreign suppliers must provide documentation that the company is legally registered in their home country. Norwegian suppliers do not need to document...”
Liste og kort beskrivelse av regler og kriterier
Foreign suppliers must provide documentation that the company is legally registered in their home country. Norwegian suppliers do not need to document compliance with the requirement beyond providing a tax and VAT certificate, cf. below.
‘Certificate for tax and value added tax’ (RF-1316). The certificate can be ordered via www.altinn.no. The certificate must not be older than 6 months from the tender deadline.
(only for Norwegian suppliers)
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Liste og kort beskrivelse av regler og kriterier:
“The supplier must have good finances, which means that the supplier must be creditworthy without any requirement for collateral. The minimum...”
Liste og kort beskrivelse av regler og kriterier
The supplier must have good finances, which means that the supplier must be creditworthy without any requirement for collateral. The minimum creditworthiness requirement is rating A or equivalent.
Credit rating of the supplier that is no older than 6 months from the end of the tender deadline. The result of the credit rating shall be presented as a graded value (letters or numbers) against a defined scale. The credit rating shall include an assessment of the supplier's payment history/reliability.
NB! If the supplier, in order to meet the requirement, refers to guarantees provided by other companies (e.g. parent company), a corresponding credit rating from this company must be provided. A legally binding confirmation from this company must also be provided that they are jointly and severally liable for any liability under the contract.
Documentation requirements: Newly established companies that cannot provide a relevant credit rating may attach alternative documentation that includes accounts/balance sheet, key figures, payment history and payment remarks.
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Liste og kort beskrivelse av regler og kriterier:
“The supplier (as a company) must have relevant experience and expertise within deliveries of a similar nature that are covered by this...”
Liste og kort beskrivelse av regler og kriterier
The supplier (as a company) must have relevant experience and expertise within deliveries of a similar nature that are covered by this agreement.
Documentation requirements: Overview of the three (3) most important deliveries within user surveys that the supplier has carried out during the last five years, together with information on the value of the contract, time of execution and name and contact information of the recipient of the services.
Forsvarsbygg reserves the right to contact the specified reference persons to confirm the assignment.
NB! When using a subcontractor to meet the overall requirement, a separate document must be attached for the subcontractor, as well as completion of the ESPD.
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Liste og kort beskrivelse av regler og kriterier:
“The supplier must have the capacity to carry out the assignment subject to the agreement.
Ducumentation requirements: Description of the supplier's average...”
Liste og kort beskrivelse av regler og kriterier
The supplier must have the capacity to carry out the assignment subject to the agreement.
Ducumentation requirements: Description of the supplier's average annual workforce and number of management employees over the past three years.
Description of how large a portion of the contract the supplier considers subcontracting.
Appendix 4 "Subcontractor overview" must be filled out.
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Liste og kort beskrivelse av regler og kriterier:
“Ref above”
Liste og kort beskrivelse av regler og kriterier:
“See part 1 of the tender documents”
Utfyllende informasjon Klageinstans
Navn: Oslo tingrett
Nasjonalt registreringsnummer: 926725939
Postnummer: 0130
Poststed: Oslo
Region: Oslo🏙️
Land: Norge 🇳🇴
E-post: oslo.tingrett@domstol.no📧
Telefon: 22035200📞 Klageprosedyre
Presis informasjon om frister for klageprosedyrer:
“See documents in the competition” Informasjon om elektroniske arbeidsflyter
Elektronisk fakturering vil bli akseptert
Elektronisk bestilling vil bli brukt
Elektronisk betaling vil bli brukt
Kilde: OJS 2025/S 091-303482 (2025-05-09)