DFØ procured the Qualiware software in 2012 that is used for making, maintaining, and making DFØ ́s process documentation available. All functionality in the software must be maintained, and DFØ therefore needs assistance on services connected to the maintenance of the Qualiware software. This includes, among other things, user support, error recovery, software updating, as well as adaptations to DFØ ́s systems. The maintenance service shall ensure that the software is always up-to-date and accessible to the users, as well as functioning as intended. Tenderers shall be responsible for the software being updated and correcting errors and vulnerabilities in the software. Tenderers must also assist DFØ with technical questions related to the use and development of the system and its content. In addition, this agreement shall ensure that DFØ has access to a user support and support apparatus that can handle registration, notification, follow-up and correction of errors in the system. The maintenance agreement shall apply to both the production environment and the test environment.
Frist
Fristen for mottak av tilbud var 2025-03-06.
Anskaffelsen ble publisert 2025-02-03.
Kunngjøring av konkurranse (2025-02-03) Gjenstand Anskaffelsens omfang
Tittel: Open tender contest for a maintenance contract for Qualiware software.
Referansenummer: 24/1206
Kort beskrivelse:
“DFØ procured the Qualiware software in 2012 that is used for making, maintaining, and making DFØ ́s process documentation available. All functionality in...”
Kort beskrivelse
DFØ procured the Qualiware software in 2012 that is used for making, maintaining, and making DFØ ́s process documentation available. All functionality in the software must be maintained, and DFØ therefore needs assistance on services connected to the maintenance of the Qualiware software. This includes, among other things, user support, error recovery, software updating, as well as adaptations to DFØ ́s systems. The maintenance service shall ensure that the software is always up-to-date and accessible to the users, as well as functioning as intended.
Tenderers shall be responsible for the software being updated and correcting errors and vulnerabilities in the software. Tenderers must also assist DFØ with technical questions related to the use and development of the system and its content. In addition, this agreement shall ensure that DFØ has access to a user support and support apparatus that can handle registration, notification, follow-up and correction of errors in the system.
The maintenance agreement shall apply to both the production environment and the test environment.
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Kontrakttype: Tjenester
Produkter/tjenester: Vedlikehold av IT-programvare📦
Estimert verdi eksklusive mva: 2 500 000 NOK 💰
Beskrivelse
Beskrivelse av anskaffelsen:
“DFØ procured the Qualiware software in 2012 that is used for making, maintaining, and making DFØ ́s process documentation available. All functionality in...”
Beskrivelse av anskaffelsen
DFØ procured the Qualiware software in 2012 that is used for making, maintaining, and making DFØ ́s process documentation available. All functionality in the software must be maintained, and DFØ therefore needs assistance on services connected to the maintenance of the Qualiware software. This includes, among other things, user support, error recovery, software updating, as well as adaptations to DFØ ́s systems. The maintenance service shall ensure that the software is always up-to-date and accessible to the users, as well as functioning as intended.
Tenderers shall be responsible for the software being updated and correcting errors and vulnerabilities in the software. Tenderers must also assist DFØ with technical questions related to the use and development of the system and its content. In addition, this agreement shall ensure that DFØ has access to a user support and support apparatus that can handle registration, notification, follow-up and correction of errors in the system.
The maintenance agreement shall apply to both the production environment and the test environment.
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Tilleggsprodukter/-tjenester: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦
Varighet: 1 (YEAR)
Tidsrammen nedenfor er uttrykt i antall år.
Informasjon om elektroniske kataloger
Tilbud må presenteres i form av elektroniske kataloger eller inkludere en elektronisk katalog
Tittel
Identifikasjonsnummer for delkontrakt: LOT-0000
Prosedyre Prosedyretype
Åpen anbudskonkurranse ✅ Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2025-03-06 11:00:00 📅
Vilkår for åpning av tilbud: 2025-03-06 11:05:00 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Juridisk, økonomisk, finansiell og teknisk informasjon Økonomisk og finansiell stilling
Liste og kort beskrivelse av utvelgelseskriterier:
“Financial key figures: For financial key figures stated in the notice or in the procurement documents, the tenderer declares that the actual value(s) of the...”
Liste og kort beskrivelse av utvelgelseskriterier
Financial key figures: For financial key figures stated in the notice or in the procurement documents, the tenderer declares that the actual value(s) of the requested key figures are as follows:
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Liste og kort beskrivelse av utvelgelseskriterier:
“Other economic and financial requirements: Regarding any other economic and financial requirements that have been stated in the notice or in the procurement...”
Liste og kort beskrivelse av utvelgelseskriterier
Other economic and financial requirements: Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that:
Vis mer Vilkår for deltakelse
Liste og kort beskrivelse av vilkår:
“Registered in a trade register or company register.: Tenderers are registered in a company register or a trade register in the member state in which the...”
Liste og kort beskrivelse av vilkår
Registered in a trade register or company register.: Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
Vis mer Teknisk og faglig kapasitet
Liste og kort beskrivelse av utvelgelseskriterier:
“Services only: Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or...”
Liste og kort beskrivelse av utvelgelseskriterier
Services only: Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration.
Utfyllende informasjon Klageinstans
Navn: Oslo tingrett
Nasjonalt registreringsnummer: 986252932
Postnummer: 0585
Poststed: Oslo
Land: Norge 🇳🇴
E-post: oslo.tingrett@domstol.no📧
Telefon: +47 22035200📞 Informasjon om elektroniske arbeidsflyter
Elektronisk fakturering vil bli akseptert
Elektronisk betaling vil bli brukt
Kilde: OJS 2025/S 024-076410 (2025-02-03)