Digital learning products for the health authorities in Norway

Sykehusinnkjøp HF

This framework agreement shall ensure that health companies have access to suppliers with development competence within digital learning products. The contract shall cover top competence within digital learning design, technical production and educational adaptation, where the health authorities themselves do not have sufficient competence and/or capacity. The professional content of the learning products will always be provided by the contracting authority. The suppliers ́ role is to transform this content into efficient, engaging and educational based digital solutions - in close cooperation with professional environments, internal development environments or IT/e-health departments. Further description of what is included in the framework agreement can be seen in the annex - Description of the sub-contracts - Digital Learning Products. The procurement is divided into the following sub-contracts: A: E-learningB: VideoC: Animation and 3DD: XR (VR and AR)E: Games and gamification

Frist

Fristen for mottak av tilbud var 2025-11-12. Anskaffelsen ble publisert 2025-10-10.

Hvem?

• Sykehusinnkjøp HF

Hva?

Hvor?

• Finnmark/Finnmárku/Finmarkku
• Norge

Anskaffelseshistorikk

Dato	Dokument
2025-10-10	Kunngjøring av konkurranse

Kunngjøring av konkurranse (2025-10-10)
Gjenstand
Anskaffelsens omfang
Tittel: Digital learning products for the health authorities in Norway
Referansenummer: 2022/8531
Kort beskrivelse:

Kontrakttype: Tjenester
Produkter/tjenester: E-læringstjenester 📦
Estimert verdi eksklusive mva: 38 600 000 NOK 💰
Andre restriksjoner på utførelsesstedet: Hvor som helst innenfor det aktuelle landet
Informasjon om delkontrakter
Denne kontrakten er delt opp i delkontrakter ✅
Maksimalt antall delkontrakter som kan tildeles én tilbyder: 5
Tilbud kan leveres for et maksimalt antall delkontrakter: 5

1️⃣
Intern identifikator: 2025/56663-0
Tittel: Sub-contract A - E-Learning
Beskrivelse av anskaffelsen:

A. E-learning Design and development of complete or partial digital courses, based on subject content provided by the contracting authority. Examples of deliveries: • Structuring and educational adaptation of learning courses in consultation with the professional environment• Production of SCORM or xAPI-compatible modules for use in LMS• Integration of various content elements (e.g. text, quiz, podcast, picture)• Use of micro-learning and responsive design adapted to mobile and desktop• Design of user interface with a focus on accessibility and user friendliness• Testing and quality assurance of the technical and educational functionality List is not exhaustive.

Tilleggsprodukter/-tjenester:

Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦

Opplæringstjenester 📦

Tjenester i forbindelse med film og video 📦

+ 2 til

Tjenester i forbindelse med trening og utdannelse 📦

Utviklingstjenester relatert til Dataspill 📦

Land: Norge 🇳🇴
Varighet
Startdato: 2026-03-08 📅
Sluttdato: 2030-03-08 📅
Informasjon om elektroniske kataloger
Tilbud må presenteres i form av elektroniske kataloger eller inkludere en elektronisk katalog
Tittel
Identifikasjonsnummer for delkontrakt: LOT-0001

2️⃣
Intern identifikator: 2025/56665-1
Tittel: Sub-contract B - Video
Beskrivelse av anskaffelsen:

B. Video Production of instruction, explanation and mood videos for learning purposes. Examples of deliveries: • Planning, script preparation and management based on subject content• Recording lectures, procedures, simulations or interviews• Video editing and post-work for different formats and channels• Including sub-texts, sign language interpretation and visual aids• Combination of video and graphics to illustrate processes or key points• Production of short videos for use in learning or campaignsThe list is not exhaustive.

Tittel
Identifikasjonsnummer for delkontrakt: LOT-0002

3️⃣
Intern identifikator: 2025/56667-2
Tittel: Sub-contract C - Animation and 3D
Beskrivelse av anskaffelsen:

C. Animation and 3D Visualisation of complex concepts, processes or structures to strengthen learning. Examples of deliveries: • 2D animations to explain professional or organisational conditions• 3D modelling of anatomy, medical equipment or rooms (e.g. theatre)• Combination of animation and voiceover for uniform communication• Illustrations and infographics for use in larger e-learning modules• Delivery of graphic elements that make courses more accessible and engaging• Adaptations for universal design and multilingual solutions The list is not exhaustive

Tittel
Identifikasjonsnummer for delkontrakt: LOT-0003

4️⃣
Intern identifikator: 2025/56669-3
Tittel: Sub-contract D - XR (VR and AR)
Beskrivelse av anskaffelsen:

D. XR (VR and AR) Development of learning experiences using augmented and virtual reality. Examples of deliveries: • VR simulations for procedures or scenario training (e.g. patient meetings)• AR visualisations of equipment or anatomy via mobile/tablet• Interactive 360° environments where the user explores and makes choices• XR experiences that support behavioural changes (e.g. hand hygiene)• Design and script preparation• User experience and learning dividends tested in the target audienceList are not exhaustive

Tittel
Identifikasjonsnummer for delkontrakt: LOT-0004

5️⃣
Intern identifikator: 2025/56671-4
Tittel: Sub-contract E - Games and gamification
Beskrivelse av anskaffelsen:

E. Games and gamificationUse of game mechanisms and design to create engaging and effective learning experiences. Examples of deliveries: • Scenario or assignment-based learning games where choices have consequences• Game modules with points, levels, badges and feedback• Games that visualise ethical problems or management challenges• Integration of gamification elements in existing courses (e.g. quiz duels)• Games that train the user in reflection, decision-making or knowledge application• Evaluation and documentation of use and the learning effect list are not exhaustive.

Tittel
Identifikasjonsnummer for delkontrakt: LOT-0005

Prosedyre
Prosedyretype
Åpen anbudskonkurranse ✅
Rettslig grunnlag: Direktiv 2014/24/EU
Directive 2014/24/EU
Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2025-11-12 11:00:00 📅
Vilkår for åpning av tilbud: 2025-11-12 11:00:00 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Minste tidsramme som tilbyderen må opprettholde tilbudet i: 6 måneder
Informasjon om en rammeavtale eller en dynamisk innkjøpsordning
Rammeavtale med flere leverandører ✅
Maksimalt antall deltakere: 1000
Anbudsvilkår
Avansert eller kvalifisert elektronisk signatur eller segl (som definert i forordning (EU) nr. 910/2014) er påkrevd
Åpningsdato: 2025-11-12 11:00:00 📅
Elektronisk katalog: Tillatt
Elektronisk fakturering: Påkrevd
Elektronisk bestilling vil bli brukt ✅
Elektronisk betaling vil bli brukt ✅
Frist for å be om tilleggsinformasjon: 2025-11-05 11:00:00 📅

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Utvalgskriterium: Innmelding i handelsregister
Liste og kort beskrivelse av regler og kriterier:

Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex. Minimum qualification requirements See point 5.2 in the competition provisions. Qualification requirement: Tenderers shall be registered in a company register or a trade register in the the state where the tenderer is established. Documentation requirement: Norwegian companies: Company Registration Certificate Foreign companies: Certificate for statutory registration in the country where the company is established.

Utvalgskriterium: Generell årlig omsetning
Liste og kort beskrivelse av regler og kriterier:

The tenderer ́s ("total") annual turnover for the number of financial years requested in the tender notice or in the procurement documents is as follows: Minimum qualification requirements See point 5.3 in the competition provisions. Qualification requirement: Tenderers shall have sufficient economic and financial solidity to be able to fulfil the contractual obligations including having positive equity and are credit worthy. Documentation requirement: The contracting authority will assess the tenderer's fulfilment of the qualification requirement in the following manner: • Last year's approved annual accounts with notes including auditor's statement. • credit check from known market actors (more recent than 6 months from the tender deadline). If the Tenderer has a justifiable reason not to submit the documentation The contracting authority has demanded that the tenderer prove its economic and financial capacity in any other document, including, for example, by a parent company guarantee, bank guarantee, etc. When using of a parent company guarantee, Organisation number of the parent company is to be given. The contracting authority reserves the right to: take out rating report in order to verify that the Tenderer have sufficient economic and financial capacity. Documentation is to be submitted with the tender.

Utestengelsesgrunn:

Akkord med kreditorer

Avtaler med andre økonomiske aktører som har til formål å vri konkurransen

Barnearbeid og andre former for menneskehandel

+ 21 til

Bedrageri

Brudd på forpliktelser fastsatt i nasjonale utelukkelsesgrunner

Brudd på forpliktelser på arbeidsrettens område

Brudd på forpliktelser på miljørettens område

Brudd på forpliktelser på sosialrettens område

Brudd på plikt til å betale skatter

Brudd på plikt til å betale trygdeavgifter

Deltakelse i en kriminell organisasjon

Direkte eller indirekte deltakelse i forberedelsen av denne anskaffelsen

Eiendeler under administrasjon av bobestyrer

Forretningsvirksomheten er suspendert

Grov yrkesfeil

Hvitvasking eller terrorfinansiering

Insolvens

Interessekonflikt på grunn av deltakelse i anskaffelsesprosedyren

Konkurs

Korrupsjon

Terrorhandlinger eller handlinger knyttet til terrorvirksomhet

Tidlig oppsigelse, erstatning eller andre tilsvarende sanksjoner

Tilsvarende situasjon som konkurs, insolvens eller akkord etter nasjonal rett

Uriktige opplysninger, tilbakeholdt informasjon, manglende evne til å fremlegge nødvendige dokumenter, eller å ha skaffet seg fortrolige opplysninger om denne anskaffelsesprosedyren

Beskrivelse av utelukkelsesgrunner:

Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory…

… body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003, p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.

… body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).

… body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).

… body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)

… body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.

… body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of child labour and other forms of human trafficking by a verdict handed down no more than five years ago, or a rejection period determined directly in the judgement that still applies? Child labour and other forms of human trafficking as defined in Article 2 of the European Parliament and council directive 2011/36/EU of 5. 1 April 2011 on the prevention and control of human trafficking and the protection of its victims and for compensation of the Council ́s framework decision 2002/629/RIA (EUT L 101 of 15.4.2011, p. 1).

Is the tenderer aware of breaches of environmental provisions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

Is the tenderer aware of breaches of provisions on…

… working conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

… social conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

Has the tenderer entered into agreement(s) with other tenderers with the intention of turning the competition?

Has the tenderer committed serious errors in professional practice? If relevant, see the definitions in national law, the relevant notice or procurement documents.

Have the tenderer:a) given grossly incorrect information when notifying the information required to verify that there is no basis for rejection, or of the qualification requirements being met,b) failed to provide such information,c) subject to immediately submitting the supporting documents requested by the Contracting Authority, ord) improperly affecting the Contracting Authority's decision process to acquire confidential information that could give this an unlawful advantage in connection with competition, or negligently has given misleading information that can have a significant influence on decisions on rejection, selection or award?

Are tenderers aware of a conflict of interest as stated in national law, the relevant notice or procurement documents?

Has the tenderer or an entity associated with the supplier advised the contracting authority or in another way been involved in the planning of the competition?

Has the tenderer committed significant breaches of contract in connection with the fulfilment of a previous public contract, a previous contract with a public contracting authority or a previous concession contract, where the breach has led to the cancellation of the contract, compensation or other similar sanctions?

The contracting authority shall state that in Norway there are national rejection reasons. These shall be described in the procurement documents. Tenderers must respond to whether they are in one or more of the situations described in the national rejection reasons. Will the purely national rejection reasons, as stated in the relevant notice or in the procurement documents, apply?

Have tenderers failed to fulfil all their social security obligations in the country where they are established and in their member state, if this is a different country than what he is established in?

Has the tenderer not fulfilled his tax and duty obligations in the country in which he is established, and in the contracting authority's member state, if this is a different country than what he is established in?

Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.

Is the tenderer in a bankruptcy situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.

Is the supplier in a situation where he has been forced debt arrangement? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.

Is the tenderer in an insolvency situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.

Oppdragsgiver
Navn og adresser
Navn: Sykehusinnkjøp hf
Nasjonalt registreringsnummer: 916879067
Postadresse: Postboks 40
Postnummer: 9811
Poststed: Vadsø
Region: Finnmark/Finnmárku/Finmarkku 🏙️
Land: Norge 🇳🇴
Kontaktpunkt: Postmottak Sykehusinnkjøp
E-post: post@sykehusinnkjop.no 📧
Telefon: +47 78950700 📞
URL: http://www.sykehusinnkjop.no 🌏
Type oppdragsgiver
Offentligrettslig organ
Hovedaktivitet
Helse
Kommunikasjon
URL for dokumenter: https://permalink.mercell.com/265879199.aspx 🌏
Deltakelses-URL: https://permalink.mercell.com/265879199.aspx 🌏
Elektronisk innsending: Påkrevd

Utfyllende informasjon
Klageinstans
Navn: Indre og Østre Finnmark tingrett
Nasjonalt registreringsnummer: 926 722 840
Postadresse: Postboks 54
Postnummer: 9811
Poststed: Vadsø
Region: Finnmark/Finnmárku/Finmarkku 🏙️
Land: Norge 🇳🇴
E-post: indre.og.ostre.finnmark.tingrett@domstol.no 📧
Telefon: +47 78 01 17 00 📞
Klageprosedyre
Presis informasjon om frister for klageprosedyrer: The appeals deadline for award is 10 days.
Informasjon om elektroniske arbeidsflyter
Elektronisk fakturering vil bli akseptert
Kilde: OJS 2025/S 197-673634 (2025-10-10)

Nye anskaffelser i relaterte kategorier 🆕

Tjenester i forbindelse med trening og utdannelse (11 nye anskaffelser)

Voksenundervisning og annen undervisning (5)