BV 2025-23 - Telephone notification system

Bergen kommune - Bergen Vann

Bergen vann constructs and operates the water and sewage plant in Bergen municipality and is an agency with approx. 270 employees. We shall procure a notification system that sends SMS, email and any voice messages to relevant recipients. The primary need is map based notification of inhabitants and entities during operational episodes. The notification shall be sent to those who have registered for national addresses, or operate business activities within a given area. Operational events can be planned measures that result in a break in the delivery for technical work on the pipeline network, or in the event of pipeline breaks, leaks and other non-planned situations. For such events we need to be able to gather data for later reporting and statistics. This applies to both event and notification, duration and number of persons affected. The system shall also be used for notifying other municipal departments than Bergen water.

Frist

Fristen for mottak av tilbud var 2025-08-22. Anskaffelsen ble publisert 2025-06-26.

Hvem?

• Bergen kommune - Bergen Vann

Hva?

• Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte › Datamaskinrelaterte tjenester

Hvor?

• Oslo og Viken › Oslo
• Vestlandet › Vestland

Anskaffelseshistorikk

Dato	Dokument
2025-06-26	Kunngjøring av konkurranse

Kunngjøring av konkurranse (2025-06-26)
Gjenstand
Anskaffelsens omfang
Tittel: BV 2025-23 - Telephone notification system
Referansenummer: 2024/100604
Kort beskrivelse:

Kontrakttype: Tjenester
Produkter/tjenester: Datamaskinrelaterte tjenester 📦
Estimert verdi eksklusive mva: 10 000 000 NOK 💰
Beskrivelse
Intern identifikator: 2024/100604
Tilleggsprodukter/-tjenester: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦
Land: Norge 🇳🇴
Utførelsessted: Vestland 🏙️
Varighet: 48 måneder
Maksimalt antall fornyelser: 6
Annen informasjon om fornyelser: Extensions can occur one year at a time, or with several years.
Tittel
Identifikasjonsnummer for delkontrakt: LOT-0000

Prosedyre
Prosedyretype
Åpen anbudskonkurranse ✅
Rettslig grunnlag: Direktiv 2014/25/EU
Hovedtrekk ved prosedyren:

The procurement will be carried out in accordance with the procedure for an open tender contest, in accordance with the utilities regulations § 9-1.Negotiations cannot be made in the competition. The procurement will be carried out in accordance with the Public Procurement Act of 17 June 2016 (LOA) and the regulations on procurement regulations in the supply sectors (the supply regulations) parts I and parts II. The contract will be awarded in accordance with the open tender contest procedure, cf. the utilities regulations § 9-1(1). Negotiations are not allowed in this competition. Consequently, it is not necessary to change the tender offer after the tender deadline has expired. Furthermore, attention is agreed that tenders that include significant deviations from the procurement documents shall be rejected in accordance with the utilities regulations § 20-8(1) b. The contracting authority can reject tenders that include deviations from the procurement documents, uncertainties etc., which must not be considered insignificant, cf. The regulations § 20-8(2) a.Tenderers are therefore strongly encouraged to follow the instructions given in this tender documentation with annexes and possibly ask questions about ambiguousness via the communication module in Mercell.

Rettslig grunnlag:

Bergen Water is covered by the Supply Regulations in accordance with the Utilities Regulations § 1-1 letter c, cf § 1-5. The notification service shall be used for this operation.

Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2025-08-22 10:00:00 📅
Vilkår for åpning av tilbud: 2025-08-22 10:00:00 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Minste tidsramme som tilbyderen må opprettholde tilbudet i: 3 måneder
Informasjon om en rammeavtale eller en dynamisk innkjøpsordning
Rammeavtale med flere leverandører ✅
Maksimalt antall deltakere: 1
Anbudsvilkår
Avansert eller kvalifisert elektronisk signatur eller segl (som definert i forordning (EU) nr. 910/2014) er påkrevd
Åpningsdato: 2025-08-22 10:00:00 📅
Frist for å be om tilleggsinformasjon: 2025-08-13 10:00:00 📅
Kontrakten har gjennomføringsvilkår ✅

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Utvalgskriterium: Innmelding i handelsregister
Liste og kort beskrivelse av regler og kriterier:

Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.

Utvalgskriterium: Andre økonomiske eller finansielle krav
Liste og kort beskrivelse av regler og kriterier:

Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that: Minimum qualification requirements Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that: The tenderer has sufficient economic and financial capacity to fulfil the contract. The required financial capacity will be assessed in relation to the contract ́s value, benefits, risk and duration. All the received and any obtained information will form the basis for an overall assessment of whether the qualification requirement is fulfilled. Documentation for Norwegian tenderers: The contracting authority will check the tenderer ́s financial situation from DFØ's eBevis, Proff Forvalt (https://forvalt.no/) and/or via information provided by Creditsafe (https://www.creditsafe.com) and can obtain further information from the Brønnøysund Register Centre. Foreign companies: The contracting authority will check the tenderer ́s financial situation from Creditsafe (https://www.creditsafe.com). If the tenderer is not registered in Creditsafe ́s registers, the company ́s last two auditor approved annual accounts shall be submitted upon request. If information in the above sources is not correct or supplementary information is needed to highlight the company's economic and financial situation, this can be provided.

Utvalgskriterium: Referanser på spesifiserte tjenester
Liste og kort beskrivelse av regler og kriterier:

Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration. Minimum qualification requirements Tenderers shall have good and relevant experience. The experience shall include deliveries of equivalent complexity as the delivery requested in this competition. Relevant projects will apply to the delivery of equivalent warning systems. Documentation requirement: Relevant experience shall be documented by stating a minimum of three (3) and a maximum of five (5) reference projects from the last three (3) years. The references are to be added directly to Mercell as a response to this point. The projects shall be carried out by the company. Projects will not be accepted by current company employees while the employees worked at another company.

Hovedfinansieringsvilkår og betalingsordninger og/eller henvisning til relevante bestemmelser som regulerer dem: Rules for payment and invoicing are stated in the contract documents.
Vilkår knyttet til kontrakten
Vilkår for kontraktoppfyllelse:

A service shall be provided for notifying residents and companies in the event of various events.

Vilkår for deltakelse
Utestengelsesgrunn:

Barnearbeid og andre former for menneskehandel

Bedrageri

Brudd på forpliktelser fastsatt i nasjonale utelukkelsesgrunner

+ 6 til

Brudd på plikt til å betale skatter

Brudd på plikt til å betale trygdeavgifter

Deltakelse i en kriminell organisasjon

Hvitvasking eller terrorfinansiering

Korrupsjon

Terrorhandlinger eller handlinger knyttet til terrorvirksomhet

Beskrivelse av utelukkelsesgrunner:

Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory…

… body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003, p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.

… body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).

… body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).

… body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)

… body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.

… body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of child labour and other forms of human trafficking by a verdict handed down no more than five years ago, or a rejection period determined directly in the judgement that still applies? Child labour and other forms of human trafficking as defined in Article 2 of the European Parliament and council directive 2011/36/EU of 5. 1 April 2011 on the prevention and control of human trafficking and the protection of its victims and for compensation of the Council ́s framework decision 2002/629/RIA (EUT L 101 of 15.4.2011, p. 1).

The contracting authority shall state that in Norway there are national rejection reasons. These shall be described in the procurement documents. Tenderers must respond to whether they are in one or more of the situations described in the national rejection reasons. Will the purely national rejection reasons, as stated in the relevant notice or in the procurement documents, apply?

Have tenderers failed to fulfil all their social security obligations in the country where they are established and in their member state, if this is a different country than what he is established in?

Has the tenderer not fulfilled his tax and duty obligations in the country in which he is established, and in the contracting authority's member state, if this is a different country than what he is established in?

Oppdragsgiver
Navn og adresser
Navn: Bergen kommune - Bergen Vann
Nasjonalt registreringsnummer: 964338531
Avdeling: Bergen Vann
Postadresse: Postboks 7700
Postnummer: 5020
Poststed: Bergen
Region: Vestland 🏙️
Land: Norge 🇳🇴
Kontaktpunkt: Elina Eikemo
E-post: elina.eikemo@bergen.kommune.no 📧
Telefon: +47 05556 📞
Faks: +47 48400203 📠
URL: https://www.bergen.kommune.no 🌏
Hovedaktivitet
Vann
Kommunikasjon
URL for dokumenter: https://permalink.mercell.com/258628331.aspx 🌏
Deltakelses-URL: https://permalink.mercell.com/258628331.aspx 🌏
Elektronisk innsending: Påkrevd

Utfyllende informasjon
Organ ansvarlig for meklingsprosedyrer
Navn: Hordaland tingrett
Nasjonalt registreringsnummer: 935364906
Postadresse: postboks 7412
Postnummer: 5020
Poststed: Bergen
Region: Vestland 🏙️
Land: Norge 🇳🇴
E-post: hordaland.tingrett@domstol.no 📧
Telefon: 55699700 📞
Klageinstans
Samme som: Organ ansvarlig for meklingsprosedyrer
Tjeneste hvor informasjon om klageprosedyren kan innhentes
Navn: Hrp as
Nasjonalt registreringsnummer: 988889245
Postadresse: Dronning Eufemias gate 16
Postnummer: 0301
Poststed: Oslo
Region: Oslo 🏙️
Kontaktpunkt: Snorre Nøstdahl
E-post: snonos@hrpas.no 📧
Telefon: +47 92887860 📞
Klageprosedyre
Presis informasjon om frister for klageprosedyrer: Deadlines in accordance with the procurement regulations.
Kilde: OJS 2025/S 122-420492 (2025-06-26)

Nye anskaffelser i relaterte kategorier 🆕

Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte (>20 nye anskaffelser)

Datamaskinrelaterte tjenester (11)