Norsk Helsenett shall, on behalf of the Norwegian Institute of Public Health, enter into a service contract for security guard services, telephone exchange and reception services. The main aim of the agreement is to ensure security and to provide services to the users at the Norwegian Institute of Public Health (furthermore the Customer) ́s locations at Lindern and Myrens Verksted in Oslo. See Annex 1, the service will mainly include: • Reception, security guard services, exchanges, visitor management and administration of access cards during ordinary working hours from 08:00 to 16:00.• Stationary security guard services and area checks outside ordinary working hours from 16.00 to 08.00.• Response services.• Assistance with extraordinary events and accidents.• Participation in stand-by exercises. Stationary security guard services with turn-outs: Uniformed security guards stationed at the reception in Lovisenberg gt. 8. Carry out reception assignments and serve the Contracting Authority ́s switchboard during ordinary working hours from 08:00 to 16:00. Monitors, responds and scrambles to alarms from the institute's 24 hour security systems. Alarm call-offs shall be of high priority and the security guard shall respond immediately for acute events. The driving distance from Lindern to Myrens workshop is 2 km. Area control: Based on instructions, the security guard carries out a minimum of two inspection rounds per 24 hours of the contracting authority ́s facades, shell protection, internal areas and outdoor areas. The inspections shall be carried out outside ordinary work hours and completed inspections and deviations shall be documented electronically in a cloud system, which is also available free of charge for the Contracting Authority.
Frist
Fristen for mottak av tilbud var 2025-03-26.
Anskaffelsen ble publisert 2025-02-14.
Kunngjøring av konkurranse (2025-02-14) Gjenstand Anskaffelsens omfang
Tittel: 24/02001 Manual security guard services for the Norwegian Institute of Public Health in Oslo.
Referansenummer: 24/02001
Kort beskrivelse:
“Norsk Helsenett shall, on behalf of the Norwegian Institute of Public Health, enter into a service contract for security guard services, telephone exchange...”
Kort beskrivelse
Norsk Helsenett shall, on behalf of the Norwegian Institute of Public Health, enter into a service contract for security guard services, telephone exchange and reception services. The main aim of the agreement is to ensure security and to provide services to the users at the Norwegian Institute of Public Health (furthermore the Customer) ́s locations at Lindern and Myrens Verksted in Oslo. See Annex 1, the service will mainly include: • Reception, security guard services, exchanges, visitor management and administration of access cards during ordinary working hours from 08:00 to 16:00.• Stationary security guard services and area checks outside ordinary working hours from 16.00 to 08.00.• Response services.• Assistance with extraordinary events and accidents.• Participation in stand-by exercises. Stationary security guard services with turn-outs: Uniformed security guards stationed at the reception in Lovisenberg gt. 8. Carry out reception assignments and serve the Contracting Authority ́s switchboard during ordinary working hours from 08:00 to 16:00. Monitors, responds and scrambles to alarms from the institute's 24 hour security systems. Alarm call-offs shall be of high priority and the security guard shall respond immediately for acute events. The driving distance from Lindern to Myrens workshop is 2 km. Area control: Based on instructions, the security guard carries out a minimum of two inspection rounds per 24 hours of the contracting authority ́s facades, shell protection, internal areas and outdoor areas. The inspections shall be carried out outside ordinary work hours and completed inspections and deviations shall be documented electronically in a cloud system, which is also available free of charge for the Contracting Authority.
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Kontrakttype: Tjenester
Produkter/tjenester: Sikkerhetstjenester📦
Estimert verdi eksklusive mva: 42 000 000 NOK 💰
Beskrivelse
Beskrivelse av anskaffelsen:
“Norsk Helsenett shall, on behalf of the Norwegian Institute of Public Health, enter into a service contract for security guard services, telephone exchange...”
Beskrivelse av anskaffelsen
Norsk Helsenett shall, on behalf of the Norwegian Institute of Public Health, enter into a service contract for security guard services, telephone exchange and reception services. The main aim of the agreement is to ensure security and to provide services to the users at the Norwegian Institute of Public Health (furthermore the Customer) ́s locations at Lindern and Myrens Verksted in Oslo. See Annex 1, the service will mainly include: • Reception, security guard services, exchanges, visitor management and administration of access cards during ordinary working hours from 08:00 to 16:00.• Stationary security guard services and area checks outside ordinary working hours from 16.00 to 08.00.• Response services.• Assistance with extraordinary events and accidents.• Participation in stand-by exercises. Stationary security guard services with turn-outs: Uniformed security guards stationed at the reception in Lovisenberg gt. 8. Carry out reception assignments and serve the Contracting Authority ́s switchboard during ordinary working hours from 08:00 to 16:00. Monitors, responds and scrambles to alarms from the institute's 24 hour security systems. Alarm call-offs shall be of high priority and the security guard shall respond immediately for acute events. The driving distance from Lindern to Myrens workshop is 2 km. Area control: Based on instructions, the security guard carries out a minimum of two inspection rounds per 24 hours of the contracting authority ́s facades, shell protection, internal areas and outdoor areas. The inspections shall be carried out outside ordinary work hours and completed inspections and deviations shall be documented electronically in a cloud system, which is also available free of charge for the Contracting Authority.
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Tilleggsprodukter/-tjenester: Vakttjenester📦
Tilleggsprodukter/-tjenester: Resepsjonstjenester📦
Utførelsessted: Oslo🏙️ Varighet
Startdato: 2025-09-30 📅
Sluttdato: 2032-09-30 📅
Tittel
Identifikasjonsnummer for delkontrakt: LOT-0000
Prosedyre Prosedyretype
Åpen anbudskonkurranse ✅ Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2025-03-26 11:00:00 📅
Vilkår for åpning av tilbud: 2025-03-26 11:00:00 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Minste tidsramme som tilbyderen må opprettholde tilbudet i: 4
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'Total' annual turnover: The tenderer ́s ("total") annual turnover for the number of financial years requested in the tender notice or in the procurement documents is as follows:
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“Average annual turnover: The tenderer ́s average annual turnover for the number of years requested in the notice or in the procurement documents is as follows:”
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“"Specific annual turnover": Are the tenderer's ("specific") annual turnover within the area that the contract applies to and specified in the notice or in...”
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"Specific annual turnover": Are the tenderer's ("specific") annual turnover within the area that the contract applies to and specified in the notice or in the procurement documents for the number of accounting years requested is as follows:
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Average set-up: Is the tenderer's average annual turnover within the area requested by the contract and specified in the notice or in the procurement documents for the number of financial years requested:
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“The tenderer's establishment date: If the information about the turnover (combined or specific) is not available for the entire requested period, please...”
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The tenderer's establishment date: If the information about the turnover (combined or specific) is not available for the entire requested period, please state the date the company was established, or the tenderers started their business:
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“Financial key figures: For financial key figures stated in the notice or in the procurement documents, the tenderer declares that the actual value(s) of the...”
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Financial key figures: For financial key figures stated in the notice or in the procurement documents, the tenderer declares that the actual value(s) of the requested key figures are as follows:
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“Liability insurance: The insured amount in the tenderer ́s liability insurance is the following:”
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Other economic and financial requirements: Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that:
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Requirement 2: The tenderer shall have sufficient economic and financial capacity to be able to fulfil the contract. Creditworthiness with no requirement for collateral will be sufficient to meet the requirement. Documentation requirement: The requirement shall be documented by a credit rating based on the last known accounting figures. The rating shall be carried out by a credit rating company with licence to conduct this service. If a tenderer has a justifiable reason for not submitting the documentation required by the contracting authority, he can document his economic and financial capacity by presenting any other document that the Contracting Authority deems appropriate.
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“Certificates issued by independent bodies for quality assurance standards.: Can tenderers submit certificates issued by independent bodies that document...”
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Certificates issued by independent bodies for quality assurance standards.: Can tenderers submit certificates issued by independent bodies that document that the tenderer fulfils the stated quality assurance standards, including universal design requirements?
Minimum qualification requirements
Requirement 4: Tenderers are required to have a quality assurance system.
Documentation requirement: Certification for the quality assurance standard ISO 9001 or equivalent. If a tenderer does not have a certificate, the tenderer must document that the various elements in a quality management system are fulfilled.
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“Certificates issued by independent bodies for environmental management standards.: Is the tenderer able to submit certificates issued by independent bodies...”
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Certificates issued by independent bodies for environmental management standards.: Is the tenderer able to submit certificates issued by independent bodies as documentation that the tenderer fulfils the stated environmental management systems or standards?
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Requirement 5: Tenderers are required to have an environmental management system.
Documentation requirement: Certificate for the environmental management standards ISO 14001, EMAS, Miljøfyrtårn or equivalent. If a tenderer does not have a certificate, the tenderer must document that the various elements in an environmental management system are fulfilled.
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Registered in a trade register: Tenderers are registered in a professional register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
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“Registered in a trade register or company register.: Tenderers are registered in a company register or a trade register in the member state in which the...”
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Registered in a trade register or company register.: Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
Minimum qualification requirements
Requirement 1: Tenderers shall be registered in a company register, professional register or a commerce register in the country where the tenderer is established. Documentation requirement: Norwegian companies: Company Registration Certificate. Foreign companies: Verification that the tenderer is registered in a company register, professional register or a commerce register in the country where the tenderer is established.
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“In the case of service contracts: Authorisations from a particular organisation required: Is a specific authorisation required from a particular...”
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In the case of service contracts: Authorisations from a particular organisation required: Is a specific authorisation required from a particular organisation to provide the service in the tenderer's home country?
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“In the case of service contracts: Membership in a particular organisation is required: Is it necessary to have a particular membership in a particular...”
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In the case of service contracts: Membership in a particular organisation is required: Is it necessary to have a particular membership in a particular organisation in order to provide the service in the tenderer ́s home country?
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“Services only: Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or...”
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Services only: Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration.
Minimum qualification requirements
Requirement 3: Tenderers are required to have experience with equivalent assignments. Equivalent assignments means reception service and 24 hour duty of equivalent size and content, as applicable to this contract.
Documentation requirement: A list of the most relevant deliveries in the last three years, including information on the value, date, name of the contracting authority with contact information, as well as a brief description of the nature and content of the delivery. Replies are to be given in Annex 4 References.
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“Technical personnel or technical units: Tenderers can use the following technical personnel or technical units , particularly those who are responsible for...”
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Technical personnel or technical units: Tenderers can use the following technical personnel or technical units , particularly those who are responsible for quality control: For technical personnel or technical units that do not directly belong to the tenderer ́s business, but if the capacity the tenderer will use, cf. part II, section C, separate ESPD forms shall be supplemented.
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“Technical facilities and quality assurance measures: The tenderer utilises the following technical facilities and quality assurance measures and the...”
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Technical facilities and quality assurance measures: The tenderer utilises the following technical facilities and quality assurance measures and the tenderer ́s survey and research facility is as follows:
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Management and tracing of the supply chain: The tenderer will be able to use the following management of the supply chain and tracing systems for the execution of the contract:
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“Control Permission: For goods or services that are complicated, or that in exceptional cases shall be used for a particular purpose: Will the tenderer allow...”
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Control Permission: For goods or services that are complicated, or that in exceptional cases shall be used for a particular purpose: Will the tenderer allow checks of the tenderer's production capacity or technical capacity and, where necessary, of the survey and research facilities that the tenderer has at its disposal and of quality control measures? The inspections shall be undertaken by the contracting authority or the contracting authority can leave it to a competent public body in the country where the tenderer is established.
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“Education and professional qualifications: The following education and professional qualifications are possessed by the tenderer and/or (depending on the...”
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Education and professional qualifications: The following education and professional qualifications are possessed by the tenderer and/or (depending on the requirements set in the notice or in the procurement documents) of the leading employees:
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“Environmental management measures: Tenderers can employ the following environmental management measures in connection with the execution of the contract:”
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“Number of employees in the management: The tenderer ́s number of employees in the management during the last three years was as follows:”
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“Portion of the contract to sub-suppliers.: The tenderer is considering to outsource the following part (as a percentage) of the contract to sub-suppliers....”
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Portion of the contract to sub-suppliers.: The tenderer is considering to outsource the following part (as a percentage) of the contract to sub-suppliers. Note that if the tenderer has decided to outsource a part of the contract to sub-suppliers and will use the sub-suppliers ́ capacity to carry out this part, a special ESPD will be supplemented for such sub-suppliers, see part II, section C, above.
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