Bergen municipality shall procure a contract for the development of the municipality's digital service platform. Bergen municipality has established a digital service platform that collects most of the municipality ́s external and internal digital services. Citizen help is the municipality ́s digital service entrance to all of the municipality ́s statutory services for inhabitants, businesses and organisations. The employee help is equivalent to the digital entrance to services for the municipality ́s employees, hired and representatives. Both the Inhabitant Help and The Employee Help use many underlying components/integrations for digital dialogue, case inspections, applications for grants, tickets, cash registers and booking etc. and a number of integrations have been established between the municipality's systems and components to ensure the best possible digital flow and automated services and processes. Bergen municipality currently has an agreement with Bouvet Norway AS, which includes assistance with the development and management of the digital service platform. The assistance includes system design and programming code on the service platform with the accompanying integrations. We currently have development teams with regular participants from both the supplier and Bergen municipality. We currently have the option to scale the teams and possibly supplement with competence and capacity. Bergen municipality has the team management itself. This agreement expires and the municipality needs a new contract to secure the services further. The new contract shall supplement the municipality ́s own capacity and competence.
Frist
Fristen for mottak av tilbud var 2024-09-03.
Anskaffelsen ble publisert 2024-06-17.
Kunngjøring av konkurranse (2024-06-17) Gjenstand Anskaffelsens omfang
Tittel: IK-EEA 013-2024 Development assistance digital service platform
Referansenummer: 2024/92635
Kort beskrivelse:
“Bergen municipality shall procure a contract for the development of the municipality's digital service platform. Bergen municipality has established a...”
Kort beskrivelse
Bergen municipality shall procure a contract for the development of the municipality's digital service platform. Bergen municipality has established a digital service platform that collects most of the municipality ́s external and internal digital services. Citizen help is the municipality ́s digital service entrance to all of the municipality ́s statutory services for inhabitants, businesses and organisations. The employee help is equivalent to the digital entrance to services for the municipality ́s employees, hired and representatives. Both the Inhabitant Help and The Employee Help use many underlying components/integrations for digital dialogue, case inspections, applications for grants, tickets, cash registers and booking etc. and a number of integrations have been established between the municipality's systems and components to ensure the best possible digital flow and automated services and processes. Bergen municipality currently has an agreement with Bouvet Norway AS, which includes assistance with the development and management of the digital service platform. The assistance includes system design and programming code on the service platform with the accompanying integrations. We currently have development teams with regular participants from both the supplier and Bergen municipality. We currently have the option to scale the teams and possibly supplement with competence and capacity. Bergen municipality has the team management itself. This agreement expires and the municipality needs a new contract to secure the services further. The new contract shall supplement the municipality ́s own capacity and competence.
Bergen municipality shall procure a contract for the development of the municipality's digital service platform. Bergen municipality has established a digital service platform that collects most of the municipality ́s external and internal digital services. Citizen help is the municipality ́s digital service entrance to all of the municipality ́s statutory services for inhabitants, businesses and organisations. The employee help is equivalent to the digital entrance to services for the municipality ́s employees, hired and representatives. Both the Inhabitant Help and The Employee Help use many underlying components/integrations for digital dialogue, case inspections, applications for grants, tickets, cash registers and booking etc. and a number of integrations have been established between the municipality's systems and components to ensure the best possible digital flow and automated services and processes. Bergen municipality currently has an agreement with Bouvet Norway AS, which includes assistance with the development and management of the digital service platform. The assistance includes system design and programming code on the service platform with the accompanying integrations. We currently have development teams with regular participants from both the supplier and Bergen municipality. We currently have the option to scale the teams and possibly supplement with competence and capacity. Bergen municipality has the team management itself. This agreement expires and the municipality needs a new contract to secure the services further. The new contract shall supplement the municipality ́s own capacity and competence.
Prosedyre Prosedyretype
Åpen anbudskonkurranse ✅ Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2024-09-03 10:00:00 📅
Vilkår for åpning av tilbud: 2024-09-03 10:00:00 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Minste tidsramme som tilbyderen må opprettholde tilbudet i: 3
Juridisk, økonomisk, finansiell og teknisk informasjon Økonomisk og finansiell stilling
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“'Total' annual turnover: The tenderer ́s ("total") annual turnover for the number of financial years requested in the tender notice or in the procurement...”
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'Total' annual turnover: The tenderer ́s ("total") annual turnover for the number of financial years requested in the tender notice or in the procurement documents is as follows:
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“Average annual turnover: The tenderer ́s average annual turnover for the number of years requested in the notice or in the procurement documents is as follows:”
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“"Specific annual turnover": Are the tenderer's ("specific") annual turnover within the area that the contract applies to and specified in the notice or in...”
Liste og kort beskrivelse av utvelgelseskriterier
"Specific annual turnover": Are the tenderer's ("specific") annual turnover within the area that the contract applies to and specified in the notice or in the procurement documents for the number of accounting years requested is as follows:
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“Average set-up: Is the tenderer's average annual turnover within the area requested by the contract and specified in the notice or in the procurement...”
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Average set-up: Is the tenderer's average annual turnover within the area requested by the contract and specified in the notice or in the procurement documents for the number of financial years requested:
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“The tenderer's establishment date: If the information about the turnover (combined or specific) is not available for the entire requested period, please...”
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The tenderer's establishment date: If the information about the turnover (combined or specific) is not available for the entire requested period, please state the date the company was established, or the tenderers started their business:
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“Financial key figures: For financial key figures stated in the notice or in the procurement documents, the tenderer declares that the actual value(s) of the...”
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Financial key figures: For financial key figures stated in the notice or in the procurement documents, the tenderer declares that the actual value(s) of the requested key figures are as follows:
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“Liability insurance: The insured amount in the tenderer ́s liability insurance is the following:”
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“Other economic and financial requirements: Regarding any other economic and financial requirements that have been stated in the notice or in the procurement...”
Liste og kort beskrivelse av utvelgelseskriterier
Other economic and financial requirements: Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that:
Minimum qualification requirements
Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that: The tenderer has sufficient economic and financial capacity to fulfil the contract. The required financial capacity will be assessed in relation to the contract ́s value, benefits, risk and duration. All the received and any obtained information will form the basis for an overall assessment of whether the qualification requirement is fulfilled. Documentation for Norwegian tenderers: The contracting authority will check the tenderer ́s financial situation from DFØ's eBevis, Proff Forvalt (https://forvalt.no/) and/or via information provided by Creditsafe (https://www.creditsafe.com) and can obtain further information from the Brønnøysund Register Centre. Foreign companies: The contracting authority will check the tenderer ́s financial situation from Creditsafe (https://www.creditsafe.com). If the tenderer is not registered in Creditsafe ́s registers, the company ́s last two auditor approved annual accounts shall be submitted upon request. If information in the above sources is not correct or supplementary information is needed to highlight the company's economic and financial situation, this can be provided.
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“Certificates issued by independent bodies for quality assurance standards.: Can tenderers submit certificates issued by independent bodies that document...”
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Certificates issued by independent bodies for quality assurance standards.: Can tenderers submit certificates issued by independent bodies that document that the tenderer fulfils the stated quality assurance standards, including universal design requirements?
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“Certificates issued by independent bodies for environmental management standards.: Is the tenderer able to submit certificates issued by independent bodies...”
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Certificates issued by independent bodies for environmental management standards.: Is the tenderer able to submit certificates issued by independent bodies as documentation that the tenderer fulfils the stated environmental management systems or standards?
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“Registered in a trade register: Tenderers are registered in a professional register in the member state in which the tenderer is established. As described...”
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Registered in a trade register: Tenderers are registered in a professional register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
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“Registered in a trade register or company register.: Tenderers are registered in a company register or a trade register in the member state in which the...”
Liste og kort beskrivelse av vilkår
Registered in a trade register or company register.: Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
Minimum qualification requirements
Tenderers shall be a legally registered company.
Documentation: Documentation: Documentation must not be enclosed for tenderers registered in the Norwegian Register of Units. The contracting authority will check the registration by using the organisation number stated in the tenderer ́s Mercell profile.
Tenderers who are not registered in the above register must present a certificate or confirmation (equivalent company registration certificate) for registration in a trade or business register as prescribed by the law of the country where the tenderer is established. Such a certificate shall not be issued more than six months before the tender deadline.
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“In the case of service contracts: Authorisations from a particular organisation required: Is a specific authorisation required from a particular...”
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In the case of service contracts: Authorisations from a particular organisation required: Is a specific authorisation required from a particular organisation to provide the service in the tenderer's home country?
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“In the case of service contracts: Membership in a particular organisation is required: Is it necessary to have a particular membership in a particular...”
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In the case of service contracts: Membership in a particular organisation is required: Is it necessary to have a particular membership in a particular organisation in order to provide the service in the tenderer ́s home country?
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“Services only: Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or...”
Liste og kort beskrivelse av utvelgelseskriterier
Services only: Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration.
Minimum qualification requirements
Tenderers shall have good and relevant experience with development assistance/programming assistance. The experience shall include deliveries of equivalent complexity as the deliveries requested in this competition.
Documentation requirement:
Relevant experience shall be documented by completing Annex A Qualification Requirements. The tenderer's experience.
Tenderers shall state a minimum of three (3) and a maximum of five (5) reference projects from the last three (3) years. If more than five reference projects are given, only the first five will be assessed.
Tenderers shall state project experience that has been built up by the tenderer and by employees who are, or were under the tenderer ́s management/responsibility at the time of the assignment. Experience cannot be given that individual consultants have built up with another supplier.
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“Technical personnel or technical units: Tenderers can use the following technical personnel or technical units , particularly those who are responsible for...”
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Technical personnel or technical units: Tenderers can use the following technical personnel or technical units , particularly those who are responsible for quality control: For technical personnel or technical units that do not directly belong to the tenderer ́s business, but if the capacity the tenderer will use, cf. part II, section C, separate ESPD forms shall be supplemented.
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“Technical facilities and quality assurance measures: The tenderer utilises the following technical facilities and quality assurance measures and the...”
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Technical facilities and quality assurance measures: The tenderer utilises the following technical facilities and quality assurance measures and the tenderer ́s survey and research facility is as follows:
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“Investigation and research facilities: The tenderer ́s survey and research facilitates are as follows:”
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“Management and tracing of the supply chain: The tenderer will be able to use the following management of the supply chain and tracing systems for the...”
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Management and tracing of the supply chain: The tenderer will be able to use the following management of the supply chain and tracing systems for the execution of the contract:
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“Control Permission: For goods or services that are complicated, or that in exceptional cases shall be used for a particular purpose: Will the tenderer allow...”
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Control Permission: For goods or services that are complicated, or that in exceptional cases shall be used for a particular purpose: Will the tenderer allow checks of the tenderer's production capacity or technical capacity and, where necessary, of the survey and research facilities that the tenderer has at its disposal and of quality control measures? The inspections shall be undertaken by the contracting authority or the contracting authority can leave it to a competent public body in the country where the tenderer is established.
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“Education and professional qualifications: The following education and professional qualifications are possessed by the tenderer and/or (depending on the...”
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Education and professional qualifications: The following education and professional qualifications are possessed by the tenderer and/or (depending on the requirements set in the notice or in the procurement documents) of the leading employees:
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“Environmental management measures: Tenderers can employ the following environmental management measures in connection with the execution of the contract:”
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“Number of employees in the management: The tenderer ́s number of employees in the management during the last three years was as follows:”
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“Average workforce: The tenderer's average annual workforce in the last three years has been as follows:”
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“Tools, materials and technical equipment.: Tenderers can use the following tools, material and technical equipment to carry out the contract:”
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“Portion of the contract to sub-suppliers.: The tenderer is considering to outsource the following part (as a percentage) of the contract to sub-suppliers....”
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Portion of the contract to sub-suppliers.: The tenderer is considering to outsource the following part (as a percentage) of the contract to sub-suppliers. Note that if the tenderer has decided to outsource a part of the contract to sub-suppliers and will use the sub-suppliers ́ capacity to carry out this part, a special ESPD will be supplemented for such sub-suppliers, see part II, section C, above.