The objective of the procurement is to enter into a framework agreement for travel agency services. The travel agency shall be a strategic partner for the Contracting Authority in the work of making booking journeys easier, reducing the time spent, focus on environmentally friendly transport alternatives and total travel costs as well as safeguarding travellers ́ safety. The framework agreement shall be experienced as useful by travellers and be the preferred way to book journeys. The objective, need and scope are described in more detail in Annex 1 of SSA-R (SSA-R). The framework agreement will be valid for 2 years, with an option for the contracting authority for an extension for a further 1+1 year, total up to 4 years. The contracting authority has a unilateral right to extend the framework agreement for a further one year at a time, up to 2 times. Notification of extension shall be given in writing at the latest 1 (one) month before the framework agreement expires.
Frist
Fristen for mottak av tilbud var 2024-02-02.
Anskaffelsen ble publisert 2023-12-21.
Kunngjøring av konkurranse (2023-12-21) Gjenstand Anskaffelsens omfang
Tittel: 23-0010 - Travel agency services for NORCE Norwegian Research Centre AS
Referansenummer: 23-0010
Kort beskrivelse:
“The objective of the procurement is to enter into a framework agreement for travel agency services. The travel agency shall be a strategic partner for the...”
Kort beskrivelse
The objective of the procurement is to enter into a framework agreement for travel agency services. The travel agency shall be a strategic partner for the Contracting Authority in the work of making booking journeys easier, reducing the time spent, focus on environmentally friendly transport alternatives and total travel costs as well as safeguarding travellers ́ safety. The framework agreement shall be experienced as useful by travellers and be the preferred way to book journeys. The objective, need and scope are described in more detail in Annex 1 of SSA-R (SSA-R). The framework agreement will be valid for 2 years, with an option for the contracting authority for an extension for a further 1+1 year, total up to 4 years. The contracting authority has a unilateral right to extend the framework agreement for a further one year at a time, up to 2 times. Notification of extension shall be given in writing at the latest 1 (one) month before the framework agreement expires.
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Kontrakttype: Tjenester
Produkter/tjenester: Reisebyrå-, turoperatør- og turistveiledningstjenester📦
Estimert verdi eksklusive mva: 500 000 NOK 💰
Beskrivelse
Beskrivelse av anskaffelsen:
“The objective of the procurement is to enter into a framework agreement for travel agency services. The travel agency shall be a strategic partner for the...”
Beskrivelse av anskaffelsen
The objective of the procurement is to enter into a framework agreement for travel agency services. The travel agency shall be a strategic partner for the Contracting Authority in the work of making booking journeys easier, reducing the time spent, focus on environmentally friendly transport alternatives and total travel costs as well as safeguarding travellers ́ safety. The framework agreement shall be experienced as useful by travellers and be the preferred way to book journeys. The objective, need and scope are described in more detail in Annex 1 of SSA-R (SSA-R). The framework agreement will be valid for 2 years, with an option for the contracting authority for an extension for a further 1+1 year, total up to 4 years. The contracting authority has a unilateral right to extend the framework agreement for a further one year at a time, up to 2 times. Notification of extension shall be given in writing at the latest 1 (one) month before the framework agreement expires.
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Tilleggsprodukter/-tjenester: Hjelpevirksomhet i forbindelse med transport; reisebyråvirksomhet📦
Tilleggsprodukter/-tjenester: Reisebyrå og lignende tjenester📦
Varighet: 24 (MONTH)
Tidsrammen nedenfor er uttrykt i antall måneder.
Informasjon om opsjoner
Opsjoner ✅
Beskrivelse av opsjoner:
“The following is included in the framework agreement as non-exclusive options: (1) "Event Planning" and (2) "Visa Services". A "non-exclusive option" means...”
Beskrivelse av opsjoner
The following is included in the framework agreement as non-exclusive options: (1) "Event Planning" and (2) "Visa Services". A "non-exclusive option" means that the Contracting Authority does not have any purchasing obligation. The option(s) will be taken up by the Contracting Authority ordering in writing.
Option (1) - 'Event planning'
Event planning means support services for the planning, execution and administration of all types of events, such as division gatherings, management gatherings and external/internal conferences. The tenderer is expected to offer both electronic systems (e.g. the registration form) and manual services for ordering.
The option also includes facilitation of premises for the Contracting Authority's events.
Option (2) - Visa services
Visa services means carrying out or facilitating services related to visa applications.
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Tilbud må presenteres i form av elektroniske kataloger eller inkludere en elektronisk katalog
Tildelingskriterier
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vekting): 70
Pris ✅
Pris (vekting): 30
Tittel
Identifikasjonsnummer for delkontrakt: LOT-0000
Prosedyre Prosedyretype
Åpen anbudskonkurranse ✅ Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2024-02-02 11:00:00 📅
Vilkår for åpning av tilbud: 2024-02-02 11:00:00 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Minste tidsramme som tilbyderen må opprettholde tilbudet i: 3
Juridisk, økonomisk, finansiell og teknisk informasjon Økonomisk og finansiell stilling
Liste og kort beskrivelse av utvelgelseskriterier:
“'Total' annual turnover: The tenderer ́s ("total") annual turnover for the number of financial years requested in the tender notice or in the procurement...”
Liste og kort beskrivelse av utvelgelseskriterier
'Total' annual turnover: The tenderer ́s ("total") annual turnover for the number of financial years requested in the tender notice or in the procurement documents is as follows:
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Liste og kort beskrivelse av utvelgelseskriterier:
“Average annual turnover: The tenderer ́s average annual turnover for the number of years requested in the notice or in the procurement documents is as follows:”
Liste og kort beskrivelse av utvelgelseskriterier:
“"Specific annual turnover": Are the tenderer's ("specific") annual turnover within the area that the contract applies to and specified in the notice or in...”
Liste og kort beskrivelse av utvelgelseskriterier
"Specific annual turnover": Are the tenderer's ("specific") annual turnover within the area that the contract applies to and specified in the notice or in the procurement documents for the number of accounting years requested is as follows:
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Liste og kort beskrivelse av utvelgelseskriterier:
“Average set-up: Is the tenderer's average annual turnover within the area requested by the contract and specified in the notice or in the procurement...”
Liste og kort beskrivelse av utvelgelseskriterier
Average set-up: Is the tenderer's average annual turnover within the area requested by the contract and specified in the notice or in the procurement documents for the number of financial years requested:
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Liste og kort beskrivelse av utvelgelseskriterier:
“The tenderer's establishment date: If the information about the turnover (combined or specific) is not available for the entire requested period, please...”
Liste og kort beskrivelse av utvelgelseskriterier
The tenderer's establishment date: If the information about the turnover (combined or specific) is not available for the entire requested period, please state the date the company was established, or the tenderers started their business:
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Liste og kort beskrivelse av utvelgelseskriterier:
“Financial key figures: For financial key figures stated in the notice or in the procurement documents, the tenderer declares that the actual value(s) of the...”
Liste og kort beskrivelse av utvelgelseskriterier
Financial key figures: For financial key figures stated in the notice or in the procurement documents, the tenderer declares that the actual value(s) of the requested key figures are as follows:
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Liste og kort beskrivelse av utvelgelseskriterier:
“Liability insurance: The insured amount in the tenderer ́s liability insurance is the following:”
Liste og kort beskrivelse av utvelgelseskriterier:
“Other economic and financial requirements: Regarding any other economic and financial requirements that have been stated in the notice or in the procurement...”
Liste og kort beskrivelse av utvelgelseskriterier
Other economic and financial requirements: Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that:
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Liste og kort beskrivelse av regler og kriterier:
“Certificates issued by independent bodies for quality assurance standards.: Can tenderers submit certificates issued by independent bodies that document...”
Liste og kort beskrivelse av regler og kriterier
Certificates issued by independent bodies for quality assurance standards.: Can tenderers submit certificates issued by independent bodies that document that the tenderer fulfils the stated quality assurance standards, including universal design requirements?
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Liste og kort beskrivelse av regler og kriterier:
“Certificates issued by independent bodies for environmental management standards.: Is the tenderer able to submit certificates issued by independent bodies...”
Liste og kort beskrivelse av regler og kriterier
Certificates issued by independent bodies for environmental management standards.: Is the tenderer able to submit certificates issued by independent bodies as documentation that the tenderer fulfils the stated environmental management systems or standards?
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Liste og kort beskrivelse av regler og kriterier:
“Tenderers shall have a relevant quality assurance system for the content of the contract.: A description of the tenderer's quality assurance...”
Liste og kort beskrivelse av regler og kriterier
Tenderers shall have a relevant quality assurance system for the content of the contract.: A description of the tenderer's quality assurance methods.
Alternatively: Certificate for the company's quality assurance system issued by independent bodies that confirms the tenderer fulfils certain quality assurance standards, for example ISO 9001:2015.
Minimum qualification requirements
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Liste og kort beskrivelse av vilkår:
“Registered in a trade register: Tenderers are registered in a professional register in the member state in which the tenderer is established. As described...”
Liste og kort beskrivelse av vilkår
Registered in a trade register: Tenderers are registered in a professional register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
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Liste og kort beskrivelse av vilkår:
“Registered in a trade register or company register.: Tenderers are registered in a company register or a trade register in the member state in which the...”
Liste og kort beskrivelse av vilkår
Registered in a trade register or company register.: Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
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Liste og kort beskrivelse av vilkår:
“In the case of service contracts: Authorisations from a particular organisation required: Is a specific authorisation required from a particular...”
Liste og kort beskrivelse av vilkår
In the case of service contracts: Authorisations from a particular organisation required: Is a specific authorisation required from a particular organisation to provide the service in the tenderer's home country?
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Liste og kort beskrivelse av vilkår:
“In the case of service contracts: Membership in a particular organisation is required: Is it necessary to have a particular membership in a particular...”
Liste og kort beskrivelse av vilkår
In the case of service contracts: Membership in a particular organisation is required: Is it necessary to have a particular membership in a particular organisation in order to provide the service in the tenderer ́s home country?
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Liste og kort beskrivelse av vilkår:
“Norwegian tenderers must have their affairs in order with respect to the payment of tax, employer contribution and value added tax (VAT).: • Tax...”
Liste og kort beskrivelse av vilkår
Norwegian tenderers must have their affairs in order with respect to the payment of tax, employer contribution and value added tax (VAT).: • Tax certificate.
The certificate must not be older than six (6) months from the tender deadline.
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Liste og kort beskrivelse av vilkår:
“The tenderer must be a legally registered company. The certificate must not be older than six (6) months from the tender deadline.: • Norwegian companies:...”
Liste og kort beskrivelse av vilkår
The tenderer must be a legally registered company. The certificate must not be older than six (6) months from the tender deadline.: • Norwegian companies: Company Registration Certificate.
• Foreign companies: Verification that the tenderer is registered in a company register, professional register or a commerce register in the country where the tenderer is established.
Vis mer Teknisk og faglig kapasitet
Liste og kort beskrivelse av utvelgelseskriterier:
“Services only: Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or...”
Liste og kort beskrivelse av utvelgelseskriterier
Services only: Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration.
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Liste og kort beskrivelse av utvelgelseskriterier:
“Technical personnel or technical units: Tenderers can use the following technical personnel or technical units , particularly those who are responsible for...”
Liste og kort beskrivelse av utvelgelseskriterier
Technical personnel or technical units: Tenderers can use the following technical personnel or technical units , particularly those who are responsible for quality control: For technical personnel or technical units that do not directly belong to the tenderer ́s business, but if the capacity the tenderer will use, cf. part II, section C, separate ESPD forms shall be supplemented.
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Liste og kort beskrivelse av utvelgelseskriterier:
“Technical facilities and quality assurance measures: The tenderer utilises the following technical facilities and quality assurance measures and the...”
Liste og kort beskrivelse av utvelgelseskriterier
Technical facilities and quality assurance measures: The tenderer utilises the following technical facilities and quality assurance measures and the tenderer ́s survey and research facility is as follows:
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Liste og kort beskrivelse av utvelgelseskriterier:
“Investigation and research facilities: The tenderer ́s survey and research facilitates are as follows:”
Liste og kort beskrivelse av utvelgelseskriterier:
“Management and tracing of the supply chain: The tenderer will be able to use the following management of the supply chain and tracing systems for the...”
Liste og kort beskrivelse av utvelgelseskriterier
Management and tracing of the supply chain: The tenderer will be able to use the following management of the supply chain and tracing systems for the execution of the contract:
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Liste og kort beskrivelse av utvelgelseskriterier:
“Control Permission: For goods or services that are complicated, or that in exceptional cases shall be used for a particular purpose: Will the tenderer allow...”
Liste og kort beskrivelse av utvelgelseskriterier
Control Permission: For goods or services that are complicated, or that in exceptional cases shall be used for a particular purpose: Will the tenderer allow checks of the tenderer's production capacity or technical capacity and, where necessary, of the survey and research facilities that the tenderer has at its disposal and of quality control measures? The inspections shall be undertaken by the contracting authority or the contracting authority can leave it to a competent public body in the country where the tenderer is established.
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Liste og kort beskrivelse av utvelgelseskriterier:
“Education and professional qualifications: The following education and professional qualifications are possessed by the tenderer and/or (depending on the...”
Liste og kort beskrivelse av utvelgelseskriterier
Education and professional qualifications: The following education and professional qualifications are possessed by the tenderer and/or (depending on the requirements set in the notice or in the procurement documents) of the leading employees:
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Liste og kort beskrivelse av utvelgelseskriterier:
“Environmental management measures: Tenderers can employ the following environmental management measures in connection with the execution of the contract:”
Liste og kort beskrivelse av utvelgelseskriterier:
“Number of employees in the management: The tenderer ́s number of employees in the management during the last three years was as follows:”
Liste og kort beskrivelse av utvelgelseskriterier:
“Average workforce: The tenderer's average annual workforce in the last three years has been as follows:”
Liste og kort beskrivelse av utvelgelseskriterier:
“Tools, materials and technical equipment.: Tenderers can use the following tools, material and technical equipment to carry out the contract:”
Liste og kort beskrivelse av utvelgelseskriterier:
“Portion of the contract to sub-suppliers.: The tenderer is considering to outsource the following part (as a percentage) of the contract to sub-suppliers....”
Liste og kort beskrivelse av utvelgelseskriterier
Portion of the contract to sub-suppliers.: The tenderer is considering to outsource the following part (as a percentage) of the contract to sub-suppliers. Note that if the tenderer has decided to outsource a part of the contract to sub-suppliers and will use the sub-suppliers ́ capacity to carry out this part, a special ESPD will be supplemented for such sub-suppliers, see part II, section C, above.
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Liste og kort beskrivelse av utvelgelseskriterier:
“Tenderers shall have experience from comparable contracts.: Description of up to 3 of the tenderer's most relevant contracts in the course of the last 3...”
Liste og kort beskrivelse av utvelgelseskriterier
Tenderers shall have experience from comparable contracts.: Description of up to 3 of the tenderer's most relevant contracts in the course of the last 3 years. The description must include the contract value, date and recipient (the organisation ́s name and organisation number, telephone number and e-mail address). It is the tenderer ́s responsibility to document relevance through the description. Tenderers can document their experience by referring to competence of the personnel he has at his disposal and can use this assignment, even if the experience has been worked up while the personnel have served another service provider.
Minimum qualification requirements
Utfyllende informasjon Klageinstans
Navn: Klagenemndssekretariatet
Nasjonalt registreringsnummer: 918195548
Postadresse: Zander Kaaes gate 7
Poststed: Bergen
Land: Norge 🇳🇴
E-post: post@knse.no📧
Telefon: 551930📞 Tjeneste hvor informasjon om klageprosedyren kan innhentes
Navn: NORCE Norwegian Research Centre AS
Nasjonalt registreringsnummer: 919408049
Postadresse: Nygårdsgaten 112
Postnummer: 5008
Poststed: Bergen
Land: Norge 🇳🇴
E-post: aniv@norceresearch.no📧
Telefon: +47 56107000📞
URL: http://www.norceresearch.no/🌏 Informasjon om elektroniske arbeidsflyter
Elektronisk fakturering vil bli akseptert
Elektronisk bestilling vil bli brukt
Elektronisk betaling vil bli brukt
Kilde: OJS 2023/S 247-783760 (2023-12-21)
Kunngjøring av konkurranse (2024-01-17) Gjenstand Anskaffelsens omfang
Estimert verdi eksklusive mva: 500 000 NOK 💰
Informasjon om opsjoner
Beskrivelse av opsjoner:
“The following is included in the framework agreement as non-exclusive options: (1) "Event Planning" and (2) "Visa Services". A "non-exclusive option" means...”
Beskrivelse av opsjoner
The following is included in the framework agreement as non-exclusive options: (1) "Event Planning" and (2) "Visa Services". A "non-exclusive option" means that the Contracting Authority does not have any purchasing obligation. The option(s) will be taken up by the Contracting Authority ordering in writing. Option (1) - 'Event planning' Event planning means support services for the planning, execution and administration of all types of events, such as division gatherings, management gatherings and external/internal conferences. The tenderer is expected to offer both electronic systems (e.g. the registration form) and manual services for ordering. The option also includes facilitation of premises for the Contracting Authority's events. Option (2) - Visa services Visa services means carrying out or facilitating services related to visa applications.
Prosedyre Administrativ informasjon
Frist for mottak av tilbud eller forespørsler om deltakelse: 2024-02-09 11:00:00 📅
Vilkår for åpning av tilbud: 2024-02-09 11:00:00 📅
Juridisk, økonomisk, finansiell og teknisk informasjon Vilkår for deltakelse
Liste og kort beskrivelse av regler og kriterier:
“Tenderers shall have a relevant quality assurance system for the content of the contract.: A description of the tenderer's quality assurance methods....”
Liste og kort beskrivelse av regler og kriterier
Tenderers shall have a relevant quality assurance system for the content of the contract.: A description of the tenderer's quality assurance methods. Alternatively: Certificate for the company's quality assurance system issued by independent bodies that confirms the tenderer fulfils certain quality assurance standards, for example ISO 9001:2015. Minimum qualification requirements
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Liste og kort beskrivelse av vilkår:
“Norwegian tenderers must have their affairs in order with respect to the payment of tax, employer contribution and value added tax (VAT).: • Tax...”
Liste og kort beskrivelse av vilkår
Norwegian tenderers must have their affairs in order with respect to the payment of tax, employer contribution and value added tax (VAT).: • Tax certificate. The certificate must not be older than six (6) months from the tender deadline.
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Liste og kort beskrivelse av vilkår:
“The tenderer must be a legally registered company. The certificate must not be older than six (6) months from the tender deadline.: • Norwegian companies:...”
Liste og kort beskrivelse av vilkår
The tenderer must be a legally registered company. The certificate must not be older than six (6) months from the tender deadline.: • Norwegian companies: Company Registration Certificate. • Foreign companies: Verification that the tenderer is registered in a company register, professional register or a commerce register in the country where the tenderer is established.
Vis mer Teknisk og faglig kapasitet
Liste og kort beskrivelse av utvelgelseskriterier:
“Tenderers shall have experience from comparable contracts.: Description of up to 3 of the tenderer's most relevant contracts in the course of the last 3...”
Liste og kort beskrivelse av utvelgelseskriterier
Tenderers shall have experience from comparable contracts.: Description of up to 3 of the tenderer's most relevant contracts in the course of the last 3 years. The description must include the contract value, date and recipient (the organisation ́s name and organisation number, telephone number and e-mail address). It is the tenderer ́s responsibility to document relevance through the description. Tenderers can document their experience by referring to competence of the personnel he has at his disposal and can use this assignment, even if the experience has been worked up while the personnel have served another service provider. Minimum qualification requirements
Endringer Ny verdi
Tekst:
“Based on questions from the tenderers, the deadline for questions will be extended to 24.01.2024, 12.00 and the tender deadline is 09.02.2024, 12.00. See...”
Tekst
Based on questions from the tenderers, the deadline for questions will be extended to 24.01.2024, 12.00 and the tender deadline is 09.02.2024, 12.00. See the questions and answers in the excel annex - questions and answers. See the updated Annex 1 - Requirement Specification and Annex 2 - The tenderer ́s response, as well as SSA-R annex 1, section 1.3. All changes are marked in yellow.
“Based on questions from the tenderers, the deadline for questions will be extended to 24.01.2024, 12.00 and the tender deadline is 09.02.2024, 12.00. See...”
Based on questions from the tenderers, the deadline for questions will be extended to 24.01.2024, 12.00 and the tender deadline is 09.02.2024, 12.00. See the questions and answers in the excel annex - questions and answers. See the updated Annex 1 - Requirement Specification and Annex 2 - The tenderer ́s response, as well as SSA-R annex 1, section 1.3. All changes are marked in yellow.