Qualification phase - procurement of client equipment as a service

Arbeids- og velferdsetaten

The need for client equipment is currently met through several different contracts. The contracting authority's orderers at the various office locations procure certified equipment from the suppliers' online shops, The office locations have local budgets and own the equipment they have procured. This means that the contracting authority has a considerable number of orderers nationwide who order equipment for their unit and pay for the equipment.
The contracting authority carries out all tests and certifies the equipment itself for use at NAV, and the contracting authority's administration has a considerable job to follow-up the contracts.

Frist

Fristen for mottak av tilbud var 2022-03-24. Anskaffelsen ble publisert 2022-02-17.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2022-02-17 Kunngjøring av konkurranse
2023-01-06 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2022-02-17)
Gjenstand
Anskaffelsens omfang
Tittel: Computer support and consultancy services
Referansenummer: 21/18303
Kort beskrivelse:
The need for client equipment is currently met through several different contracts. The contracting authority's orderers at the various office locations procure certified equipment from the suppliers' online shops, The office locations have local budgets and own the equipment they have procured. This means that the contracting authority has a considerable number of orderers nationwide who order equipment for their unit and pay for the equipment. The contracting authority carries out all tests and certifies the equipment itself for use at NAV, and the contracting authority's administration has a considerable job to follow-up the contracts.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Support- og konsulentvirksomhet i forbindelse med edb 📦
Tilleggs-CPV: Datautstyr og -materiell 📦
Utførelsessted
NUTS-region: Norge 🏙️

Prosedyre
Prosedyretype: Konkurransepreget dialog
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Arbeids- og velferdsetaten
Postadresse: Postboks 354
Postnummer: 8601
Poststed: Mo i Rana
Kontakt
Internettadresse: https://permalink.mercell.com/173303115.aspx 🌏
E-post: tor.harald.lovstad@nav.no 📧
Telefon: +47 97647669 📞
URL for dokumenter: https://permalink.mercell.com/173303115.aspx 🌏
URL for deltakelse: https://permalink.mercell.com/173303115.aspx 🌏

Referanse
Datoer
Sendt dato: 2022-02-17 📅
Innleveringsfrist: 2022-03-24 📅
Publiseringsdato: 2022-02-22 📅
Identifikatorer
Kunngjøringsnummer: 2022/S 037-096900
Refererer til kunngjøring: 2021/S 240-634119
OJ-S-utgave: 37

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The need for client equipment is currently met through several different contracts. The contracting authority's orderers at the various office locations procure certified equipment from the suppliers' online shops, The office locations have local budgets and own the equipment they have procured. This means that the contracting authority has a considerable number of orderers nationwide who order equipment for their unit and pay for the equipment.
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The contracting authority carries out all tests and certifies the equipment itself for use at NAV, and the contracting authority's administration has a considerable job to follow-up the contracts.
NAV would like to cover its need for client equipment such as PC clients, MAC, mobile telephones, monitors, and tablets, as well as additional equipment in a far more cost efficient and flexible way and through one contract. Client equipment from the standard selection is to be delivered as a service, but the contracting authority will procure equipment from the special selection as goods.
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NAV sees a potential for significant savings through a high degree of automation in the ordering process and lifecycle for the equipment. Follow-up of the lifecycle and Asset Management will be based on a continual exchange of data so that NAV can always obtain reports from its data warehouse.
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The contract will cover client equipment such as PC clients, MAC, mobile telephones, monitors, and tablets, as well as additional equipment for approx. 24,000 users located over all of Norway. More than 85% of the users have equipment with little or no possibility to adapt the equipment to their own preferences. This is a strategy fro NAV based on an assessment of real needs, and this will give reduced costs and simplified management.
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The contract will cover NAV's need for client equipment in the contract period. The initial contract period of 5 years will have a binding minimum amount for client equipment for NOK 400 million including VAT. The contracting authority will have an equivalent proportional annual obligation for client equipment if the options are taken up for contract extensions.
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The contract will cover the entire lifecycle of the equipment (Full Lifecycle Management) and will manage the equipment with a high service level nationwide. For NAV, it is important that the entire lifecycle is managed efficiently in an environmentally friendly manner. An overview of the lifecycle and requirements for the steps in the lifecycle are described in the tender documentation, Annex 1, Appendix 1.
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NAV would like a long term collaboration with a tenderer that will be the contracting authority's contact point and responsible for the delivery. We would like the tenderer to take over the service and guarantee responsibility for the contracting authority's existing equipment that is still under guarantee. The selection of equipment and lifecycle will be under continual development in a collaboration between NAV and the tenderer in order to have maximum contribution to the development and efficiency of NAV.
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For NAV it is important to have a well-planned establishment project in order to establish continual deliveries of defined parts of the equipment parallel to the establishment of the service.
Varighet: 60 måneder
Beskrivelse av fornyelser:
The contract will be valid for 5 years from when it is signed. The Contracting Authority (the Customer) has an option to extend the contract for a further 1+1+1 year.
Beskrivelse av opsjoner:
The contract will be valid for 5 years from when it is signed. The Contracting Authority (the Customer) has an option to extend the contract for a further 1+1+1 year.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Requirement: Tenderers are required to be a legally established company.
Documentation requirement: Norwegian tenderers: Company registration certificate from the Brønnøysund Register Centre. Foreign Tenderers: Certificate for registration in the Register of Business Enterprises as prescribed in the legislation of the country in which the tenderer is established.
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Økonomisk og finansiell stilling:
Qualification requirement: Tendereres are required to have good financial solidity.
Requirement: Norwegian tenderers must have their tax and VAT payments in order.
Minste nivå(er) av standarder:
Documentation requirement: The contracting authority will obtain a credit rating carried out by Experian; see www.Experian.no
If a tenderer believes that the credit rating will not provide an accurate picture, supplementary information is to be attached to the request for qualification.
Documentation requirement: Norwegian tenderers: A Tax and VAT certificate from the tax authorities. The certificate shall not be older than 6 months from the deadline for requests to participate in the tender contest.
Teknisk og faglig kapasitet:
Qualification requirement 1: Good implementation ability is required.
Qualification requirement 2: Good experience is required from equivalent deliveries.
Qualification requirement 3: A good, well-functioning quality assurance system is required:
Minste nivå(er) av standarder:
Documentation requirement 1:
- Description of the tenderer's technical capacity and professional qualifications. With regard to the capacity, a description of the tenderer's relevant units shall be given. With regard to qualifications, a short overview of the tenderer's general relevant expertise must be given. The personnel proposed for the assignment must not be specified, and CVs must not be submitted.
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Documentation requirement 2:
The tenderer's 3 most important deliveries in the last 3 years, including a description of the assignment, the value/scope, dates and recipients. Use the qualification documentation's annex 2 Template for Experience from Similar Deliveries.
Documentation requirement 3:
A description of the tenderer´s quality assurance measures/methods.

Prosedyre
Rettslig grunnlag: 32014L0024
Minste antall kandidater: 3
Største antall kandidater: 5
Objektive kriterier for å velge det begrensede antallet kandidater:
The selection of tenderers will be based on the degree of fulfilment of the qualification requirements for very good experience and good implementation ability, as stated in the Mercell portal.
The assessment will be based on the following weighting:
Qualification requirements
Good experience from similar deliveries is required, weighted 70%.
Good implementation ability is required, weighted 30 %.
The assessment of the tenderers will take place in the following manner: The tenderer's will be given a grade for each qualification requirement on a point scale from 0 to 10 where 10 is the best. Each grade will be multiplied with the relevant weighting.
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Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 6 måneder

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 889640782
Kontakt
Kontaktpunkt: Tor Harald Løvstad
Adresse til kjøperprofilen: http://www.nav.no/ 🌏
URL for dokumenter: https://permalink.mercell.com/173303115.aspx 🌏

Utfyllende informasjon
Klageinstans
Navn: Oslo Tingrett
Poststed: PB2106 Vika
Land: Norge 🇳🇴
Kilde: OJS 2022/S 037-096900 (2022-02-17)
Kunngjøring om tildeling av kontrakt (2023-01-06)
Gjenstand
Anskaffelsens omfang
Totalverdi for anskaffelsen: 1 250 000 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2023-01-06 📅
Publiseringsdato: 2023-01-11 📅
Identifikatorer
Kunngjøringsnummer: 2023/S 008-018078
Refererer til kunngjøring: 2022/S 037-096900
OJ-S-utgave: 8

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vekting): 65 %
Pris (vekting): 35 %

Tildeling av kontrakt
Dato for kontraktinngåelse: 2023-01-03 📅
Navn: Dustin Norway AS
Postadresse: Tykkemyr 1
Poststed: Moss
Postnummer: 1597
Land: Norge 🇳🇴
Telefon: +47 21044000 📞
E-post: avtaler@dustin.no 📧
Totalverdi for anskaffelsen: 1 250 000 000 NOK 💰
Informasjon om tilbud
Antall mottatte tilbud: 2
Kilde: OJS 2023/S 008-018078 (2023-01-06)
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