IT operational services - qualification

Flytoget AS

Flytoget would like to join up with a tenderer that will function as Flytoget's operational partner and will administer Flytoget's IT operations. The general goal of the procurement is to ensure:
- A robust and secure operation with interruptoions
- Possibility for scaling the operational environment
- Flexibility in the event of changes, orders, and delivery time
- Good operational competence
- Good interaction between Flytoget and the operational supplier
- Single Point of Contact for all enquiries from Flytoget's users
- Contract and price terms
- Compliance with current and future requirements.
The procurement consists of two phases:
1) Office suite platform
2) Sales system platform
Click here: https://permalink.mercell.com/172295562.aspx.

Frist

Fristen for mottak av tilbud var 2022-03-07. Anskaffelsen ble publisert 2022-02-02.

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2022-02-02 Kunngjøring av konkurranse
Kunngjøring av konkurranse (2022-02-02)
Gjenstand
Anskaffelsens omfang
Tittel: IT services: consulting, software development, Internet and support
Kort beskrivelse:
Flytoget would like to join up with a tenderer that will function as Flytoget's operational partner and will administer Flytoget's IT operations. The general goal of the procurement is to ensure: - A robust and secure operation with interruptoions - Possibility for scaling the operational environment - Flexibility in the event of changes, orders, and delivery time - Good operational competence - Good interaction between Flytoget and the operational supplier - Single Point of Contact for all enquiries from Flytoget's users - Contract and price terms - Compliance with current and future requirements. The procurement consists of two phases: 1) Office suite platform 2) Sales system platform Click here: https://permalink.mercell.com/172295562.aspx.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Felles innkjøpsordliste (CPV)
Kode: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦
Utførelsessted
NUTS-region: Oslo 🏙️

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Forsyningsenhet
Navn på tildelende myndighet: Flytoget AS
Postadresse: Biskop Gunnerus' gate 14A
Postnummer: 0101
Poststed: Oslo
Kontakt
Internettadresse: https://permalink.mercell.com/172295562.aspx 🌏
E-post: age.pedersen@flytoget.no 📧
Telefon: +47 23159000 📞
URL for dokumenter: https://permalink.mercell.com/172295562.aspx 🌏
URL for deltakelse: https://permalink.mercell.com/172295562.aspx 🌏

Referanse
Datoer
Sendt dato: 2022-02-02 📅
Innleveringsfrist: 2022-03-07 📅
Publiseringsdato: 2022-02-07 📅
Startdato: 2022-05-06 📅
Sluttdato: 2028-01-31 📅
Identifikatorer
Kunngjøringsnummer: 2022/S 026-067675
OJ-S-utgave: 26

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
Flytoget would like to join up with a tenderer that will function as Flytoget's operational partner and will administer Flytoget's IT operations. The general goal of the procurement is to ensure:
- A robust and secure operation with interruptoions
- Possibility for scaling the operational environment
- Flexibility in the event of changes, orders, and delivery time
- Good operational competence
- Good interaction between Flytoget and the operational supplier
- Single Point of Contact for all enquiries from Flytoget's users
- Contract and price terms
- Compliance with current and future requirements.
The procurement consists of two phases:
1) Office suite platform
2) Sales system platform
Flytoget would like the operational partner to take responsibility for the operation of:
- Basic operational services, including server operation, network operation, client operation, security of the operational platform, back-up, and restore.
- Communication systems, including VPN and firewall.
- Establish and run a service desk service, including user support.
- Application operation for selected and defined applications.
- Be a Single Point Of Contact for all enquiries from Flytoget's users.
- Phase 1 of the project consists of taking over responsibility for the operational services connected to office suite, and responsibility for Flytoget's services in run in Azure.
- Phase 2 of the project consists of taking over responsibility for operational services connected to the sales system.
- We would like to complete phase 1 before phase 2.
Beskrivelse av opsjoner: As a result of any changes in Flytoget's concession.

Prosedyre
Rettslig grunnlag: 32014L0025
Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 6 måneder

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 965694404
Kontakt
Kontaktpunkt: Åge Pedersen
Adresse til kjøperprofilen: http://www.flytoget.no/ 🌏
URL for dokumenter: https://permalink.mercell.com/172295562.aspx 🌏

Utfyllende informasjon
Klageinstans
Navn: Oslo tingrett
Poststed: Oslo
Land: Norge 🇳🇴
Kilde: OJS 2022/S 026-067675 (2022-02-02)
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Region:
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